1997 SATURN SL Complaints

TL*THE CONTACT OWNS A 1997 SATURN SL2. THE CONTACT STATED THAT THE SUBFRAME ROTTED OUT ALONG THE DRIVER'S SIDE OF THE VEHICLE, MAINLY AT THE LOWER CONTROL ARM POCKET. THE DEALER REPLACED THE SUBFRAME AT THE COST OF $1,179. THE MANUFACTURER WOULD NOT PROVIDE REIMBURSEMENT BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 48,736.

DRIVING ALONG COMMUNITY ROAD AND MANUAL SHIFT LINKAGE BECAME INOPERATIVE. FAILURE WAS TOTAL, SHIFTING WAS IMPOSSIBLE, WAS LUCKY TO BE ABLE TO GET TO THE SIDE OF THE ROAD. SATURN USED A PLASTIC PUSH-IN BUTTON TO RETAIN THE SHIFT MECHANISM TO THE EYELET OF THE SHIFT CABLE........A PLASTIC BUSHING FOR A PART OF THE CAR THAT IS CRITICAL! A REPLACEMENT WAS BUSHING FABRICATED OUT OF SUITABLE MATERIAL AND A TAPPED HOLE, AND BOLT, WAS ADDED TO THE SHIFTER ROD SO THAT COMPLETE FAILURE IS NOT POSSIBLE. TOO BAD DETROIT ENGINEERS SEEM TO HAVE FORGOTTEN THEIR RESPONSIBILITIES TO SOCIETY, THEY SHOULD BE ASHAMED TO PUT PEOPLES LIVES IN SUCH DANGER WITH SUCH A POOR DESIGN OF A CRITICAL PART. *TR

ON 13SEP2008, AT APPROXIMATELY 1400HRS I WAS OPERATING MY 1997 SATURN SL2 (MANUAL) AT LOW SPEED IN MY DRIVEWAY; WHEN THE VEHICLE FAILED TO ENGAGE IN GEAR. UPON FURTHER INVESTIGATION, I DISCOVERED THAT MY SHIFTING CABLE LINKAGE HAD BECOME DISENGAGED (SPECIFICALLY THE SHIFTING ROD AND THE PLASTIC BALL-JOINT COVER). AFTER ATTEMPTING TO LOCATE THE PART VIA LOCAL AUTO PART MERCHANTS I CONTACTED A LOCAL SATURN DEALERSHIP. I SPOKE TO A MEMBER OF THE SERVICE DEPARTMENT WHO INFORMED ME THAT THE DISENGAGEMENT OF THE SHIFTING ROD ASSEMBLY, AND CONCURRENT DAMAGE TO THE PLASTIC BALL-JOINT COVER WAS A COMMON PROBLEM. WHEN ASKED HOW MUCH IT WAS TO BUY THE PLASTIC BALL-JOINT COVER THE SERVICE EMPLOYEE INFORMED ME IT WOULD COST $195.00; BECAUSE ONE HAS TO BUY THE ENTIRE ASSEMBLY AND NOT JUST THE PLASTIC BALL-JOINT COVER. AT THIS TIME THE VEHICLE HAS YET TO BE REPAIRED. *TR

I RECENTLY PURCHASED A 1997 SL1 AND ON THE 3RD DAY OF OWNING IT THE SHIFTER BROKE CAUSING IT TO GO LIMP. AT THE TIME I WAS ON THE 101 FREEWAY STUCK IN TRAFFIC WITH MY THREE CHILDREN. I CALLED MY MECHANIC AND HE TOWED IT TO HIS SHOP FOR REPAIRS. AFTER MAKING THE NECESSARY REPAIR, HE DID A ROUTINE MAINTENANCE CHECK. THIS WAS WHEN HE DISCOVERED THE OIL HAD WATER MIXED IN WITH IT CAUSING A WHITE SMOKE ESCAPING FROM THE EXHAUST PIPE. I'M CERTAIN THIS PROBLEM WAS RECOGNIZED BY THE PREVIOUS OWNER AND MOST LIKELY WAS THE REASON FOR SELLING. AFTER READING THE FOLLOWING COMPLAINTS FROM CAR SURVEY, I BELIEVE SATURN ENGINEERED THIS VEHICLE "BY DESIGN" WITH THESE PROBLEMS AS A FORECAST FOR REVENUE. *TR

I RECENTLY PURCHASED A 1997 SL1 AND ON THE 3RD DAY OF OWNING IT THE SHIFTER BROKE CAUSING IT TO GO LIMP. AT THE TIME I WAS ON THE 101 FREEWAY STUCK IN TRAFFIC WITH MY THREE CHILDREN. I CALLED MY MECHANIC AND HE TOWED IT TO HIS SHOP FOR REPAIRS. AFTER MAKING THE NECESSARY REPAIR, HE DID A ROUTINE MAINTENANCE CHECK. THIS WAS WHEN HE DISCOVERED THE OIL HAD WATER MIXED IN WITH IT CAUSING A WHITE SMOKE ESCAPING FROM THE EXHAUST PIPE. I'M CERTAIN THIS PROBLEM WAS RECOGNIZED BY THE PREVIOUS OWNER AND MOST LIKELY WAS THE REASON FOR SELLING. AFTER READING THE FOLLOWING COMPLAINTS FROM CARSURVEY, (COMPLAINTS LISTED BELOW) I BELIEVE SATURN ENGINEERED THIS VEHICLE "BY DESIGN" WITH THESE PROBLEMS FORECASTING THEIR REVENUE. *TR

I WAS PARKED AT A SHOPPING CENTER, WHEN I TURNED MY CAR ON, IT WOULD NOT START. AFTER TRYING A COUPLE OF TIMES,IT MADE A POP SOUND AND SMOKE FLOODED INSIDE THE CAR. I TURNED OFF THE KEY, TOOK IT TO A DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE WINDOWS WOULD NOT WORK AS WELL. I REPLACED THE FUSE FOR THE WINDOWS, AND THE CAR STARTED, BUT NOW ONLY THE DRIVERS SIDE WINDOW WORKS. *TR

STARTED MY CAR, IT RAN A FEW SECONDS, THEN DIED. BEFORE I COULD RESTART IT, SMOKE STARTED POURING OUT OF THE STEERING COLUMN AND I SMELLED AN ELECTRICAL FIRE. I DIDN'T START IT AGAIN BUT FOUND HELP TO DISCONNECT MY BATTERY. IT'S ON IT'S WAY TO THE NEARBY SATURN DEALER WHO REFUSES TO PROVIDE ME WITH A LOAN CAR. I THINK THIS IS A VERY UNUSUAL PROBLEM, AND I'VE DRIVEN A LOT OF CLUNKERS IN THE PAST WITHOUT HAVING TO DEAL WITH ANYTHING LIKE THIS. *JB

TL*THE CONTACT OWNS A 1997 SATURN SL2. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE RISING FROM THE HOOD. HE THEN PULLED OVER AS THE SMOKE TURNED INTO FLAMES. AFTER HE EXTINGUISHED THE FIRE, HE RESTARTED THE VEHICLE AND OIL SPRAYED OUT FROM THE CYLINDER HEAD. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 131,000. UPDATED 01-11-08. *KB UPDATED 12/12/07 *TR

I PURCHASED A USED 1997 SATURN SL IN 2005. WHEN I NEGOTIATED TO PURCHASE THE VEHICLE THE HORN WAS NOT WORKING. THE USED CAR DEALER REPLACED A FUSE. THE HORN THEN WORKED INTERMITTENTLY IF THE HORN BUTTON WAS PUSHED JUST SO. WITHIN A WEEK IT FAILED TO WORK AT ALL. I CONTACTED SATURN (VIA THE INTERNET) AND GOT NO HELP, OTHER THAN TO TAKE THE DEALER FOR REPAIR. THIS CAR WAS TOTALED OUT IN AN ACCIDENT. I LIKED IT SO MUCH (OTHER THAN THE HORN ISSUE) THAT I BOUGHT ANOTHER ONE - A 1996 SL. THE HORN ON THE 96 ALSO WORKED INTERMITTENTLY. AGAIN, PUSHING THE HORN BUTTON IN JUST THE RIGHT WAY WOULD ACTIVATE THE HORN. RECENTLY IT STOPPED WORKING - JUST LIKE THE 97. I FEEL THAT THIS MUST BE A PERVASIVE ISSUE. I HAVE NEVER OWNED ANY OTHER VEHICLE WITH A HORN ISSUE. IT IS DEFINITELY A SAFETY ISSUE; ONE THAT COULD BE VERY EXPENSIVE TO REPAIR DUE TO THE STEERING WHEEL HAVING AN AIR BAG. I REVIEWED A FEW WEB SITES THAT DESCRIBED SIMILAR PROBLEMS AND NOTED A RECALL ON A 96 SATURN Z MODEL. THIS PROVES THAT SATURN HAS HAD SOME HORN ISSUES BEFORE. I'D APPRECIATE ANY HELP I CAN GET TO GET SATURN TO REPAIR THIS ISSUE WITHOUT POTENTIALLY BURDENSOME COST TO ME. FEEL FREE TO CONTACT ME. (740-774-5237 WORK; 614-871-4081 HOME: 614-284-3554 CELL. THANKS! *NM

THE FRONT SIDE PASSENGER SEAT/SHOULDER BELT SYSTEM WOULD NOT RETRACT OR RELEASE ON MY 1997 SATURN 4-DOOR SEDAN. I WAS TOLD BY THE DEALER THAT THE RETRACTOR HAD "FROZEN" & I NEEDED A WHOLE NEW SEAT BELT REPLACEMENT. ALTHOUGH THERE HAS BEEN A RECALL OF THE '97 SATURN SEAT BELTS FOR RETRACTOR DOING THE SAME THING IN THE 2 DR COUPE MODEL; I WAS TOLD MY MODEL WAS NOT COVERED IN THE RECALL. THE CAR HAS NEVER BEEN IN A MAJOR ACCIDENT AND RARELY DOES THE PASSENGER FRONT SEAT HAVE AN OCCUPANT. THE SEAT BELT WILL BE REPLACED AS WE NEED IT TO ENSURE SAFETY OF PASSENGERS AS WELL AS COMPLY WITH THE IL STATE LAW. *JB