1997 SATURN SL Complaints

WE EXPERIENCED A DASHBOARD FIRE IN OUR 1997 SATURN SL1 IN THE FALL OF 2003. MY WIFE TURNED THE KEY, STARTED THE CAR, SHIFTED TO REVERSE, AND BEGAN BACKING UP WHEN THE ENGINE QUIT, THE CAR JOLTED TO A STOP, AND THE INTERIOR IMMEDIATELY FILLED WITH ACRID SMOKE. THE KNOXVILLE SATURN DEALER REPLACED THE IGNITION SWITCH AND WIRING--NOT CHEAP. THIS IS OBVIOUSLY A SAFETY-RELATED EVENT.*AK

WHILE DRIVING AT APP. 45 MPH ON A CITY ROAD THERE WAS A LOUD CLUNKING SOUND IN THE ENGINE FOLLOWED BY A CONTINUOUS RATTLE. I PULLED OFF THE ROAD AND TURNED OFF THE VEHICLE. THE SERPENTINE BELT HAD COME OFF THE PULLEY BY 3/4 INCH. I PROCEEDED TO GET THE BELT SO THAT IT WOULD NOT WORK ITSELF OFF. I PROMPTLY WENT TO THE LOCAL EXXON AND PULLED OFF THE BELT AND PUT THE CAR ON A LIFT. AFTER INSPECTION IT WAS NOTED THAT THE ALTERNATOR BRACKET..AN EXTENSION OF THE ENGINE BLOCK, HAD BROKEN OFF CLEANLY. AFTER CONSULTING WITH THE MECHANICS THERE, AND 2 OTHER ASE CERTIFIED MECHANICS, IT WAS DETERMINED THAT THE CAUSE WAS A DEFECT IN THE CASTING OF THE ENGINE BLOCK. I CONTACTED THE LOCAL SATURN DEALERSHIP WHO WAS OF NO HELP. I WILL BE HAVING THE BRAKING TIG WELDED BACK ON MONDAY, THEN DRIVING TO THE DEALERSHIP WITH PICTURES AND DOCUMENTATION ASKING FOR REIMBURSEMENT OF THE COST. *LA

VEHICLE WAS IN A FRONTAL COLLISION WHILE DRIVING AT 25 MPH. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK

ALTERNATOR MOUNT BRACKET FAILURE ON 1997 SATURN SL2, VIN #[XXX] WHILE DRIVING TO WORK, THE MOUNT BRACKET FOR MY ALTERNATOR SNAPPED IN HALF! THE DESIGN FLAW IS THAT THE MOUNT BRACKET IS ACTUALLY PART OF THE ALUMINUM ENGINE BLOCK. THE ENGINE HEATS UP WHICH CAUSES THE METAL TO EXPAND AND BECOME WEAKER FROM THE THERMAL STRESS. THERE IS CONSIDERABLE STRESS FROM THE ALTERNATOR (VIBRATION, STRESS LOADS). WITH THE HEATED UP METAL (WEAKENED FROM THERMAL STRESS) COMBINED WITH THE STRESS LOAD FROM THE ALTERNATOR VIBRATIONS, IT ADDS UP TO TROUBLE. LUCKY FOR ME I WAS ONLY GOING ABOUT 20-30 MPH WHEN THE BRACKET FAILED. THIS FAILURE HAS CAUSED ALMOST $1,400 IN REPAIRS TO MY CAR WHICH IS CURRENTLY @ SATURN OF PENSACOLA, FLORIDA GETTING REPAIRED. I DON'T WANT TO THINK OF WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON THE HIGHWAY AT A HIGHER RATE OF SPEED AND THIS FAILURE HAD OCCURRED. MY VEHICLE IS 6 YEARS OLD BUT THIS IS SOMETHING THAT SHOULDN'T FAIL. IS THERE ANY HELP OR INFORMATION THAT THE NHTSA CAN PROVIDE ME IN THIS MATTER? PLEASE FEEL FREE TO CONTACT ME IF YOU HAVE ANY FURTHER QUESTIONS. THANK YOU VERY MUCH FOR YOUR HELP. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECENTLY TOOK MY 1997 SATURN IN TO DISCOUNT TIRE FOR MY TIRE ROTATION THAT THEY PROVIDE WHEN YOU PURCHASE TIRES FROM THEM. I TOOK MY VEHICLE IN BECAUSE OF THE WEAR ON THE OUTER EDGES OF THE FRONT TIRES. THE FRONT TIRES ARE WORN BUT NOT DOWN TO THE WEAR INDICATORS AND THE REAR TIRES ARE IN MUCH BETTER CONDITION AND HAVE MUCH MORE TREAD. I WAS TOLD BY THEIR REPRESENTATIVE THAT THEY WOULD NOT ROTATE MY TIRES BECAUSE THE BEST TIRES WERE ALREADY IN THE "REAR", AND THAT IT IS MUCH SAFER TO HAVE BAD TIRES IN THE FRONT THAN IN THE REAR. WHEN I QUESTIONED HIM AS TO WHY, I WAS SHOWN A BROCHURE EXPLAINING THE DIFFERENCE IN LOSS OF VEHICLE CONTROL BETWEEN HAVING A PROBLEM IN THE FRONT VS. THE REAR. I WAS ALSO TOLD THAT HAVING THE BEST TIRES UP FRONT WAS "OLD SCHOOL" MENTALITY. NOT ONLY HAVE I EXPERIENCED "BLOW OUT" CONDITIONS IN BOTH THE FRONT AND REAR OF DIFFERENT VEHICLE THAT I HAVE OWNED THROUGH OUT THE YEARS, I HAVE APPROXIMATELY 15+ YEARS AS AND ASE CERTIFIED MASTER TECHNICIAN AND CURRENTLY WRITE AUTOMOTIVE TECHNICAL SERVICE MANUALS, AND NEVER HAVE I HEARD THIS. STILL HAVING MANY CONTACTS WITHIN THE INDUSTRY, I CAN NOT FIND ANYONE WHO AGREES WITH DISCOUNT TIRE ON THIS ONE. I AM NOT LOOKING TO FILE A FORMAL COMPLAINT, BUT LOOKING TO A RELIABLE SOURCE FOR SOME CLARITY ON THIS ISSUE. TO ME, IT SEEMS AS IF THEY COULD BE CREATING MORE OF A SAFETY ISSUE THAN SOLVING ONE. HOWEVER, IF PRESENTED WITH CREDITABLE INFORMATION ON TESTING (OTHER THAN MARKETING BROCHURES), I COULD BE CONVINCED OTHERWISE. I SEEMED TO ME THAT THIS WAS BEING USED TO SELL ME TIRES MORE THAN ANYTHING, BECAUSE THE SALE PITCH STARTED IMMEDIATELY AFTER SHOWING ME THE COLOR BROCHURE. I LOOK FORWARD TO YOUR FEED BACK OR ADDITIONAL INFORMATION ON THIS CONCERN. FEEL FREE TO CONTACT IF NECESSARY.*JB REGARDS, GARY H KNAPP. *JB

1997 SL2 SATURN WOULD NOT START. BATTERY WOULD NOT HOLD CHARGE. HAD EARLY ELECTRICAL SYSTEM PROBLEMS (ACCESSORIES WOULD NOT FUNCTION, NO DASH LIGHTS). *PH

EXCESS OIL CONSUMPTION: VEHICLE COULD STOP WITHOUT WARNING AS A RESULT OF ENGINE BURN-UP. SATURN DENIES RESPONSIBILITY FOR DEFECTIVE ENGINE.*AK

VEHICLE IS LEAKING OIL, NEEDED TO REPLACE THE HEAD GASKET. DEALER STATED NEVER HEARD SOMETHING LIKE THIS. *AK

RANDOMLY, USUALLY ABOUT EVERY FEW MONTHS, I WILL START MY CAR. IT WILL START, BUT IT STARTS "FUNNY." IT DOESN'T HIT THE USUAL HIGH RPMS AND WILL IDLE LOW. IF I ATTEMPT TO DRIVE THE CAR, IT WILL USUALLY RUN WITH LOW RPMS. WHEN THE CAR COMES TO A STOP, IT WILL IDLE LOW AND SOMETIMES STALL. THE PROBLEM OCCURS IN ALL WEATHER CONDITIONS AND TEMPERATURES. IT ALSO OCCURS WHEN THE ENGINE IS HOT OR COLD. SOMETIMES IT TAKES 5-10 TRIES TO START THE CAR AT ALL. OF COURSE, MECHANICS ARE UNABLE TO REPRODUCE THE PROBLEM AND SAY NOTHING IS WRONG WITH THE CAR. I HAVE HAD THE CAR CHECKED BY SATURN OF GAITHERSBURG, SATURN OF SILVER SPRING, AND GRAEVES AUTO IN OLNEY.

WINDSHIELD WIPERS ON MY 1997 SATURN SL STOPPED AS I WAS DRIVING IN THE RAIN. AD TO TO AN EMERGENCY PULL OVER WHILE NOT BEING ABLE TO SEE ANYTHING OUT MY WINDOW. LUCKY TO FIND A SPOT WHILE NOT BEING HIT BY RUSH HOUR TRAFFIC. *AK