2004 SATURN VUE Complaints

I TOOK THE VEHICLE TO MY AUTO REPAIR SHOP BECAUSE OF THE RECENT ONSET OF AN UNUSUAL RUMBLING SOUND WHEN DECELERATING. AFTER A TEST DRIVE AND INSPECTION THE MECHANIC WROTE THESE COMMENTS ON THE REPAIR INVOICE. "DETERMINED FRONT FRAME RUSTED THROUGH CAUSING EXTREME MOVEMENT OF ENGINE CRADLE AND ENGINE ASSEMBLY. UNIBODY IS RUSTED OUT. THIS VEHICLE IS PROBABLY TOTALED AND THIS INFORMATION SHOULD BE GIVEN TO THE NHTSA. CAUTION: THIS VEHICLE IS DANGEROUS TO DRIVE AND SHOULD BE TAKEN OFF THE STREET IMMEDIATELY." BOTH THE MECHANIC AND MYSELF FEEL THAT THIS SHOULDN'T HAVE HAPPEDED TO A TEN YEAR OLD CAR WITH LESS THAN 86,000 MILES THAT HAS BEEN PRPERLY MAINTAINED. THE MECHANIC ALSO PHOTOGRAPHED THE DAMAGE. YOUR PROMPT ATTENTION WOULD BE GREATLY APPRECIATED. *TR

WE CAN REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE VEHICLE IS RUNNING OR MOVING. I DID SEE ON 8/8/2014 THAT OUR YEAR WAS INVOLVED IN A NEW RECALL BY GM DESCRIBING THE SAME PROBLEM. I CONTACTED OUR LOCAL DEALER AND THEY SHOWED NO RECALL AND CALLED GM/SATURN TO QUESTION IT AS WELL. EVEN AFTER TELLING THE REPRESENTATIVE FROM GM THAT OUR VEHICLE HAD THE SAME TROUBLE THAT WAS LISTED IN THE RECALL AND FIT THE MODEL YEAR LISTED THEY SAID THAT THEY COULD ONLY UPDATE OUR INFORMATION AND WOULD CONTACT US IF IT DOES BECOME PART OF THE RECALL. THE KEY DOES COME OUT JUST AS DESCRIBED IN THE RECALL. *TR

1ST INSIDENT WAS DRIVING DOWN BUSY BULIVARD AND THE VEHICLE QUIT AND COSTED TO A STOP THERE WAS NO STEERING. WE HAD TO GET A RIDE HOME AND PAY TOWING. 2ND INSIDENT WE WERE DRIVING DOWN A HILL IN ALABAMA JUST FINISHED THE LAST CURVE AND THE VEHICLE STOPPED NO STEERING NO ABILITY TO GET OFF ROAD AND COASTED TO A STOP IN A PARKING LOT. WE WERE STRANDED ON OUT TRIP TO SEE MY GRAND KIDS. WE HAD TO GET A TOW TO A MERCURY DEALER BECAUSE THIS VEHICLE IS NO LONGER MADE. WE HAD TO GET A MOTEL AND A RIDE FOR THE REST OF THE TRIP AS IT WOULD TAKE A WEEK TO GET FIXED. GM WAS ORDERED BY THE COURT TO PAY 100% FOR THIS PART AND FOR ME IT FAILED TWICE THE SECOND TIME ALMOST TAKING OUR LIVES. I'VE TRIED FOR OVER TWO YEARS NOW TO GET SOME JUSTICE! EACH TIME I WAS FORCED TO PAY 1/2 THE REPAIRS THAT IS 2400.00 EACH TIME! LET ALONE GETTING LETTERS OF THIS RECALL TAKING THE LETTERS TO THE DEALER AND BEING TOLD IN FINE. I WANT AT THE VERY LEAST WHAT THE COURT ORDER THEM TO PAY AND THAT IS 100% OF THIS PART THAT STOPPED WORKING TWICE. 4800.00 AND IF I COULD GET MY MOTEL AND TOWING I WOULD BE GRATEFUL. *TR

TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION SWITCH WHILE DRIVING. THE CONTACT ALSO STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE POWER STEERING AND THE BRAKES FAILED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2004 SATURN VUE. AFTER THE KEY WAS REMOVED FROM THE IGNITION, THE HEADLIGHTS REMAINED ILLUMINATED AND SMOKE APPEARED NEAR THE STEERING COLUMN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 104,000.

VEHICLE WAS GOING THRU AN INTERSECTION AND THE TRANSMISSION QUIT. CAR WOULD NOT MOVE. *TR

I TRIED TO RESTART MY ENGINE. ALTHOUGH IT TURNED OVER, IT WOULDN'T START. SO I TOOK MY CAR TO A CERTIFIED MECHANIC, AND HE CONCLUDED THAT THERE HAS BEEN A SHORTAGE IN THE SYSTEM, WHICH CAUSED A FUSE TO BE BLOWN. HE REPLACED THE FUSE, AND MY CAR STILL DIDN'T START. AFTER THAT, HE USED HIS DIAGNOSTIC MACHINE, AND SAW THAT I NEEDED A NEW IGNITION SWITCH, WHICH IS WHY IT DIDN'T START. *TR

TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO TURN. THE DEALER STATED THAT THE IGNITION LOCK CYLINDER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,595.

TRAVELING AT 65MPH THE KEY & KEY FOB FELL OUT OF THE IGNITION. I WAS ABLE TO SLOW DOWN BUT HAD LOST POWER STEERING, POWER BRAKES, AND THE AIRBAGS WOULD NOT HAVE DEPLOYED. I WAS ABLE TO GET TO THE SHOULDER OF THE ROAD. *TR

TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY CAME OUT OF THE IGNITION SWITCH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 159,062.