2009 SATURN VUE Complaints
View complaints related to 2009 SATURN VUE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 120 complaints submitted for the 2009 SATURN VUE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SATURN VUE- JAMESTOWN, NC
I HAVE A 2009 SATURN VUE XE WITH ONLY 40,515 MILES AND THE WIRING IN THE HEADLINER ABOVE THE WINDSHIELD AND DRIVER SIDE VISOR CAUGHT ON FIRE! THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. A BURNED AREA ABOUT A FOOT AROUND IS NOW IN THE HEADLINER. IT BLACKENED THE WHITE PAINT ON THE OUTSIDE ROOF. THE MELTING WIRING INSULATION IN THE HEADLINER DRIPPED AND BURNED A HOLE IN THE DRIVER LEATHER SEAT. WHAT A STINKY MESS! THANK GOD IT WAS PUT OUT QUICK ENOUGH AND DIDN'T CATCH THE WHOLE VEHICLE ON FIRE! OBVIOUSLY THIS ISN'T AN ISOLATED PROBLEM BASED ON MY GOOGLE SEARCH. I'VE REPORTED THIS PROBLEM TO GM CUSTOMER SERVICE. THEY SAID NO OPEN RECALLS ON THIS VEHICLE. HOWEVER, I SUSPECT GM IS AWARE OF THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- ELMER, NJ
2009 SATURN VUE. CONSUMER WRITES IN REGARDS TO VEHICLE HEATER CORE PROBLEMS. *SMD THE CONSUMER STATED SHE NOTICED AN ODOR IN THE VEHICLE. THE SMELL BECAME STRONGER AND THEN A SMOKY HAZE BEGAN EMITTING FROM THE DEFROSTER. THE HAZE FOGGED UP THE DRIVER'S SIDE WINDSHIELD. SHE HAD TO CONTINUOUSLY WIPE THE WINDSHIELD, BUT IT SMEARED, BECAUSE OF THE RESIDUE THE SMOKE LEFT. NOT ONLY DID THE SMELL GET STRONGER, BUT THE SMOKE STARTED COMING OUT OF THE HEATER VENTS AND FOGGING UP THE DRIVER'S SIDE WINDOW TOO. A MECHANIC INFORMED THE CONSUMER, THE HEATER CORE NEEDED TO BE REPLACED. UPDATED 11/04/13
Source: CONSUMER LETTER -
2009 SATURN VUE- LOS ANGELES, CA
GOING ONTO 105 FWY, NOTICED SMOKE FROM REAR VIEW MIRROR, PEDESTRIAN WAVING ME DOWN, 2 PEOPLE CAME UP W/EXT. FIRE IN ENGINE CAR WENT UP IMMEDIATELY, FOUND THERE WAS RECALL OF HOSE BECOMING LOSE THAT CAN CAUSE FIRE IN CAB, INS. DETERMINED THIS IS WHAT HAPPENED, WENT THROUGH GM, REP. SAYING THERE NOT SURE WHAT THERE GOING TO DO, I WOULD THINK THEY WOULD STAND BY THERE NAME AND REPLACE MY VEHICLE, I HAD JUST DROPPED MY DAUGHTER OFF BEFORE THE FIRE STARTED AND BARELY ESCAPED MYSELF. I WILL BE SEEKING LEGAL COUNCIL IF I'M NOT HAPPY WITH GM SOLUTION. I WOULD REALLY LIKE TO SETTLE WITH GM AS I TOLD REP. *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- BELLEVILLE, NJ
AS OF THE BEGINNING OF LAST YR. MY SATURN HAS BEEN GIVING ME TROUBLE WITH THE KEY NOT COMING OUT OF THE IGNITION WHEN I TURN OFF THE ENGINE. I HAVE TRY A NUMBER OF THINGS. EX; TURN ENGINE BACK ON & TURN THE WHEEL TO THE LEFT & THEN TO THE RIGHT. ALSO I'LL SHIFT THE TRANS FROM P TO D & BACK. IT SEEMS TO BE SOMETHING IN THE LOCK OR WHAT EVER CONTROLS THE TRANS. THAT SENDS A SIGNAL WHEN IGNITION IS OFF SO YOU CAN TURN THE KEY ALL THE WAY TO THE OFF POSITION TO RELEASE THE KEY . MY 1ST YR I HAD NO PROBLEMS. OTHER THAN THIS KEY SITUATION I HAVE HAD A GOOD RIDE WITH THIS VEHICLE. *TR ...UPDATED 07-24-13 *BF THE CONSUMER STATED AS OF 07/12/13 THE SHIFT ASSEMBLY WAS REPLACED TO CORRECT THE KEY SITUATION. AT THE PRESENT TIME, THERE WERE NO MORE PROBLEMS WITH REMOVING THE KEY.
Source: NHTSA WEB SITE -
2009 SATURN VUE HYBRID- PACOIMA, CA
VEHICLE HAS BEEN SERVICED FOR HYBRID SYSTEM MALFUNCTION IN THE PAST (SERVICE BULLETIN NO. SB-10136A), 07/19/2010, FROM ORIGINAL PURCHASE DATE 05/06/2009. VEHICLE CONTINUES TO HAVE ISSUES REGARDING HYBRID SYSTEM PLACING MYSELF AND ALL OTHER DRIVERS IN POTENTIAL DANGER. VEHICLE EQUIPPED WITH AN AUTO STOP FEATURE THAT TEMPORARILY SHUTS VEHICLES ENGINE DOWN TO SAVE ON GAS WHEN IT COMES TO A COMPLETE STOP (EX. RED LIGHTS, NEGOTIATING LEFT TURNS, STOP SIGNS.). WHEN DEPRESSING THE BRAKE, VEHICLE THEN RESTARTS ELECTRONICALLY AND ADVANCES. MY ISSUE IS THAT WHEN I COME TO A STOP, OR MAKE LEFTS, THE VEHICLE DOES NOT TURN BACK ON. THERE IS AN APPROXIMATE 5 TO 8 SECOND DELAY, THEN THE VEHICLE RESTARTS MANUALLY. THE STARTER ENGAGES AND THE CAR GOES AGAIN. THE DELAY HAS HAPPENED TO ME WHILE TURNING LEFT, WHICH LEAVES ME AT A RISK OF EITHER BEING STRUCK FROM BEHIND OR HEAD ON COLLISION FROM ONCOMING TRAFFIC. CONTACTED THE DEALER AND WAS TOLD THE BATTERY PACK HAD BEEN REPLACED BEFORE AND THEY CONSIDERED THE MATTER CLOSED. SAME INFORMATION WAS RELAYED FROM THE TOLL FREE NUMBER FOR SATURN. ONCE THE RECALL SERVICE IS COMPLETE, THAT'S IT. VEHICLE APPEARS TO HAVE A PATTERN OF HYBRID BATTERY REPLACEMENT (07/19/2010 AND NOW, MARCH 2013). IN MY OPINION, THE ISSUE WAS NOT RESOLVED AND THE MANUFACTURER GIVES NO IMPLICATION THAT THE SERVICES COMPLETED SOLVED ANYTHING. HYBRID COMPONENT PACK REPLACEMENT APPROX. EVERY 1 OR TWO YEARS SOUNDS UNREASONABLE AND SHOULD HAVE BEEN DISCLOSED IN THE OWNERS MANUAL IF ,IN FACT, THAT'S WHAT I HAVE TO DEAL WITH HAVING TO OWN THIS PARTICULAR YEAR MAKE AND MODEL. *TR
Source: NHTSA WEB SITE -
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2009 SATURN VUE- BIRMINGHAM, MI
WHILE DRIVING AT APPROXIMATELY 30 MPH PARTS OF THE INSTRUMENT CLUSTER FAILED. THIS INCLUDED THE SPEEDOMETER, ELECTRONIC STABILITY CONTROL AND DRIVER INFORMATION CENTER. DRIVER PULLED OVER AND TURNED OFF THE VEHICLE. RESTARTING THE VEHICLE DID NOT CORRECT THE CONDITION. THE VEHICLE WAS DRIVEN APPROXIMATELY A MILE TO HOME AND SHUT OFF. STARTING THE VEHICLE LATER RESULTED IN THE COMPONENTS WORKING PROPERLY. NOTE THAT ON PREVIOUS OCCASIONS THE DIC (DRIVER INFORMATION CENTER) HAS RESET ITSELF. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND IS MAINTAINED IN EXCELLENT CONDITION. *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- DOUGLASVILLE, GA
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, A COMPLETE LOSS OF POWERING STEERING OCCURRED WITHOUT ANY WARNING. THE CONTACT CONTINUED TO DRIVE HOWEVER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO SHOP AND AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIANS ADVISED THAT THERE WAS A LEAK IN THE POWER STEERING PUMP AND THE HOSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER WAS 08V470000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN VUE- ALORTON, IL
TL*THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE INTERIOR CHROME DOOR HANDLES EXHIBITED A SHARP POINTED EDGE. THE CONTACT SUSTAINED A SEVERE LACERATION TO THE LEFT FINGER FROM THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 65,531.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN VUE- AUSTIN, TX
I STARTED THE ENGINE AND HEARD A CLANG. I GOT OUT AND LOOKED UNDER MY CAR AND THERE WAS A PART OF THE AIR CONDITIONER COMPRESSOR (PART OF THE CLUTCH) LAYING ON THE GROUND. I TOOK IT IN FOR SERVICE AND WAS TOLD THE BEARINGS FAILED AND IT WAS FALLING APART. I NOTICED ON EDMOND'S THAT OTHERS WERE HAVING THE SAME PROBLEM WITH THE SAME MILEAGE FOR THE SAME MODEL SO I THOUGHT I SHOULD DOCUMENT THIS. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- DURHAM, NC
I PURCHASED MY 2009 SATURN VUE XR V6 A YEAR AGO. AFTER DRIVING MY SATURN DURING THE 1ST MONTH I BEGAN TO NOTICE THE A/C WAS BLOWING WARM AIR WHEN I WAS NEEDING TO COOL THE INSIDE OF THE CABINET . WE HAD VERY HOT CONSECUTIVE DAYS IN N.C WITH TEMPERATURES REACHING IN ACCESS OF 100 DEGREES. I HAD NO CHOICE BUT TO LET THE WINDOWS DOWN TO SURVIVE THE HEAT. I AM ANGRY WITH GM NOW AS THEY ARE APPEARING TO IGNORE THIS PROBLEM WITH NO RECALL IN SIGHT TO DATE. I UNDERSTAND THAT GM HAS REPORTED TO HAVE REPAID AT LEAST 30 PERCENT OF TARP MONEY THEY RECEIVED FROM THE GOVERNMENT BAILOUT AND REPORTED BILLIONS IN PROFIT. GM NEEDS TO STEP UP TO THE PLATE AND ADDRESS AND FIX THIS PROBLEM WITH THE SATURN VUE. THE FASTEST AND CHEAPEST FROM OF ADVERTISING IN STILL WORD OF MOUTH. I WILL EXPRESS TO MY FRIENDS , FAMILY AND STRANGERS I MEET WITH MY DISPLEASURE WITH THE GM PRODUCT. THE A/ C PROBLEM WITH MY SATURN VUE OCCURS EVERYTIME I TURN ON THE UNIT. A CABIN SENSOR UNIT WAS REPLACE ONCE TO FIX THE PROBLEM ; HOWEVER, THE PROBLEM STILL EXIST. I AM NOT HAPPY MAKING MONTHLY PAYMENTS FOR MY SATURN VUE WITH THIS PROBLEM CONTINUING TO EXIST WITH MY A/C. *TR
Source: NHTSA WEB SITE