2004 SATURN VUE Complaints
View complaints related to 2004 SATURN VUE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2004 SATURN VUE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 SATURN VUE- SPRING, TX
I WAS STOPPED AT A STOP SIGN BEHIND ANOTHER VEHICLE IN MY 2004 SATURN VUE WHEN A SUBURBAN REAR-ENDED ME AT APPROXIMATELY 40+ MILES PER HOUR. I THEN HIT THE SUV THAT WAS STOPPED IN FRONT OF ME - AND WE BOTH WENT APPROXIMATELY 100 FEET FORWARD FROM THE STOP SIGN. THE IMPACT TOTALED MY TRUCK TO THE POINT OF THE REAR WAS CRUSHED TO THE BACK SEAT AND THE FRONT FRAME WAS BROKEN IN HALF WITH ABOUT A 1 INCH GAP. MY ISSUES WITH THE SAFETY ARE: THE DRIVERS SIDE SEAT BROKE NEARLY ALL THE WAY BACK INTO THE REAR SEAT TO THE RIGHT WITH THE SEAT SLIDING BACK AND FORTH. THE AIR BAGS DID NOT DEPLOY - YES, I WAS ORIGINALLY REAR-ENDED - HOWEVER THE IMPACT TO THE FRONT WAS EXTENSIVE AS WELL. THE DRIVER'S SEAT BELT DID NOT ENGAGE CAUSING ME TO HIT MY FACE AND HEAD AGAINST THE STEERING WHEEL CAUSING SEVERE NECK PAIN (A CERVICAL SPRAIN) AND A BROKEN NOSE REQUIRING SURGERY TO REPAIR. *NM
Source: NHTSA WEB SITE -
2004 SATURN VUE- LANCASTER, CA
I HAVE A QUESTION. ON 2004 SATURN VUES, IF THE CAR IS NOT ON, WILL THE AIR BAGS STILL DEPLOY? I RECENTLY WAS INVOLVED IN A HIT AND RUN ACCIDENT. I WAS NOT IN NOR WAS I DRIVING MY CAR, AND MY INSURANCE IS NOW SAYING THAT THE ONLY WAY THE AIR BAGS WOULD HAVE GONE OFF IS IF THE CAR WAS ON AND THE SEAT BELTS WERE CLICKED IN. CAN YOU PLEASE LET ME KNOW IF THERE ARE ANY OTHER CLAIMS OR IF THIS COULD HAPPEN. THANKS. *NM
Source: NHTSA WEB SITE -
2004 SATURN VUE- MILWAUKEE, WI
2004 VUE MULTIPLE ISSUES... FIRST ISSUE LESS THEN 100 MILES ON VEHICLE, DEPRESSED BRAKES CAR CONTINUED TO CREEP AT STOP SIGN. DIAGNOSTICS AT SATURN DEALERSHIP: SPLIT IN BRAKE LINE, REPLACED UNDER WARRANTY. SECOND ISSUE: LESS THEN 300 MILES ON VEHICLE, QUICK STOP CAUSED REAR SEAT SAFETY HARNESS TO BECOME DISCONNECTED FROM VEHICLE WALL.. DAUGHTER WAS NOT RESTRAINED AND SLID FORWARD IN SEAT. SATURN DIAGNOSTICS: SOMEONE WAS NOT DOING THEIR JOB THE DAY IT WAS MADE... THEY TIGHTENED SCREW BACK INTO WALL OF CAR AND HAVE NOT HAD ISSUES SINCE... THIS WAS UNCALLED FOR AND SHOULD HAVE BEEN CAUGHT DURING SAFETY INSPECTION. THIRD ISSUE: SAW DETAILS ON NEWS ABOUT RECALL ON THIS MODEL OF VUE, CONTACTED SATURN DEALERSHIP ABOUT IT AND WAS TOLD THAT WE WOULD BE GETTING INFORMATION IN THE MAIL ABOUT REPAIRS. FOURTH ISSUE: ABOUT 20,000 ON VUE, WENT TO STORE AND WAS FUNCTIONAL, CAME OUT AND CAR WOULD NOT START, OVER HALF A TANK OF GAS IN VEHICLE AND GAUGE SHOWS EMPTY, BOUGHT GAS CAN AND PUT 5 MORE GALLONS OF GAS IN CAR. STILL SHOWS EMPTY AND CAR WOULD NOT START, NO WORD ON REASON FOR FAILURE BEACHES IT HAPPENED TODAY (10/23/05). *NM
Source: NHTSA WEB SITE -
2004 SATURN VUE- SAN JOSE, CA
DT: THE CALLER SAID THAT WHILE DRIVING AT LOW SPEEDS STEERING WHEEL IS HARD TO TURN. SHE SAYS IT MAKES A SQUEALING NOISE. ONCE THE STEERING LOCKED. SHE HAD TO HAVE THE VEHICLE TOWED TO DEALER. SHE SAID IT HAPPENED WHEN SHE WAS TURNING INTO PARKING SPOTS, DRIVEWAYS, AND WHILE TURNING CORNERS. IT STARTED HAPPENING WITHOUT WARNING, AND IT WAS AN INTERMITTENT PROBLEM. DEALER DUPLICATED THE PROBLEM WITH THE STEERING. THEY REPLACED SOMETHING CALLED STEERING SHAFT INTERMEDIATE. ALSO, THEY REPLACED THE IGNITION CYLINDER HOUSING TO FIX THE LOCKING. THEY REPLACED IT THREE TIMES. MANUFACTURER SAID THEY WILL CONTINUE TO HELP THE CALLER WITH THE REPAIRS. BUT SHE COULD NOT DUPLICATE THE PROBLEM AND WAS CONCERNED ABOUT THE SAFETY ISSUE. *AK *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN VUE- RENTON , WA
VEHICLE HAS A LOSS OF SPEED. RPMS INCREASE. NO SPEED. STOP CAR, PUT IN PARK, BACK IN DRIVE A COUPLE OF TIMES. GETS BACK UP TO SPEED. DOORS HAVE TO BE MANUALLY LOCKED OR UNLOCKED FOR APPROXIMATELY 100 MILES . DEALER CANNOT DUPLICATE THE PROBLEM. HAS BEEN IN THE SHOP 4 TIMES. *JB
Source: NHTSA WEB SITE -
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2004 SATURN VUE- ENGLISH TOWN, NJ
DT: THERE WAS A PROBLEM WITH THE WINDSHIELD FOGGING UP. THIS HAPPENS WHEN THE WEATHER WAS VERY HUMID. BETWEEN THE LAYERS OF GLASS THERE WERE STAINS. WHEN THE CONSUMER TOOK THE VEHICLE TO BE REPAIRED, THEY TOLD HIM THERE WAS NOTHING THEY COULD DO. THE CONSUMER HAD TO TURN THE HEAT ON TO GET THE STAIN OUT. THE INCIDENT OCCURRED ON JULY 4, 2005. THERE HAD BEEN NO ACCIDENTS AS OF YET. *AK (12/02/05) THIS PROBLEM WOULD OCCUR EACH DAY WHEN IT WAS HOT AND HUMID WITH OR WITHOUT THE WINDOWS OPEN. *SC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN VUE- POWELL, OH
DT: IN APRIL 2005 THE CONSUMER NOTICED THAT THERE WERE SQUEAKING NOISES COMING FROM THE VEHICLE WHEN MAKING A RIGHT TURN. SHE TOOK VEHICLE TO THE DEALERSHIP TO SEE WHAT WAS WRONG, AND THEY TOLD HER THE BUSHINGS HAD TO BE REPLACED. ON 8-10-05 THERE WAS A PROBLEM IN THE TIRE AREA. THE CONSUMER THOUGHT THAT IT WAS WITH THE TIRES BECAUSE THEY HAD BEEN ROTATED RECENTLY. THE DEALER TOLD HER THAT THE ROCKER ARM/LEFT FRONT WHEEL WAS BROKEN. THE CONSUMER HAD IT REPLACED. ALSO, TOLD HER THAT THE TRANSMISSION HAD TO BE REBUILT. THE DEALER TOLD HER THAT THERE WAS A PROBLEM WITH THIS TYPE OF TRANSMISSION ON THE 4 CYLINDER SATURN . AFTER THE CONSUMER HAD PURCHASED THE VEHICLE SATURN HAD SENT HER A LETTER ABOUT A PROBLEM WITH THE TRANSMISSION. IT WAS SOMETHING TO DO WITH TBI/VMI TRANSMISSION, AND THEY WOULD COVER THIS FOR UP TO 75,000 MILES. IT WAS NOT A RECALL. THE SHIFTER WAS VERY STIFF. THE TRANSMISSION WAS LOUD WHEN PRESS ON THE GAS PEDAL. THE CONSUMER TOOK VEHICLE TO DEALER FOR REPAIRS AT LEAST 6 TIMES. THE CONSUMER FELT THAT EVERY TIME SHE TOOK VEHICLE TO DEALER FOR REPAIRS THERE WERE MORE PROBLEMS. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN VUE- WEST WARWICK, RI
IN THE PAST YEAR, I HAVE ALREADY HAD TO REPAIR THE REAR SUSPENSION TWICE, THE FRONT SUSPENSION, MY BACK SEAT LATCH, AND MY ROTORS. MY VUE IS THE WORST VEHICLE I HAVE EVER PURCHASED. WHEN DRIVING IN ANY BAD WEATHER I HAVE NO TRACTION AND SLIP ALL OVER THE ROAD.
Source: NHTSA WEB SITE -
2004 SATURN VUE- GARDEN GROVE, CA
DT: WHEN THE CONSUMER APPLIED THE BRAKES, THE TRANSMISSION SHIFTED INTO NEUTRAL. IT HAPPENED WITHOUT WARNING. IT SEEMED IT ONLY DOES IT WHEN THE MOTOR IS COLD, LIKE IN THE FIRST HALF A MILE DRIVEN. THE DEALER WAS UNABLE TO FIND WHAT WAS WRONG WITH IT. MANUFACTURER SAID THEY COULD NOT DO ANYTHING UNTIL DEALER COULD GIVE THEM A COMPUTER CODE.*AK *JB UPDATED 024/24/06.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN VUE- CARTERET, NJ
2004 SATURN VUE UNDERWENT COMPREHENSIVE VEHICLE TEST INCLUDING BRAKS AT SATURN OF NEW BRUNSWICK ON 6/4/05. ON 6/24/05 WHILE AT FULL STOP IN TRAFFIC ( SLIGHT INLINE IN ROAD), VEHICLE STARTED TO ROLL WHILE BREAK ENGAGED. IMMEDIATE RESPONSE WAS TO PRESS HARDER THEN PUMPED SEVEREAL TIMES WITHOUT RESULTS. MY VEHICLE STRUCK THE VEHICLE IN FRONT IN THE REAR AT WHICH TIME I PUT THE VEHICLE IN PARK AND TURNED OF THE IGNITION. THE DISTANCE OF THE ROLL WAS APPROX 8 FEET AT APPROX 3 MPH. THERE WERE NO INJURIES. THE BRAKES WERE OPERATIONAL AFTERWARD BUT REPORTED THE FAILURE AND RETURNED THE VEHICLE TO SATURN OF NEW BRUNSWICK. THE FINDING ON THE SERVICE INVOICE STATES, "TECH VERIFIED LOW PEDAL, FOUND PEDAL TRAVEL TO BE TOO MUCH. TECH REMOVED REAR DRUMS TO CLEAN AND ADJUST REAR BRAKES, REINSTALLED AND FOUND TO BE OK AT THIS TIME. TECH ALSO CHECKED FRONT BRAKES AND CALIPERS, BRAKES OK".
Source: NHTSA WEB SITE