2008 SATURN VUE Complaints

TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE IGNITION WOULD NOT TURN AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS BEING DIAGNOSED. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 84,000.

MY '08 VUE WILL NO LONGER SHIFT INTO REVERSE. THE TRANSMISSION HANDLE DOES PHYSICALLY GO INTO THE REVERSE DETENT BUT THE GEARS DO NOT ENGAGE AND THE VEHICLE DOES NOT MOVE. DEPRESSING THE ACCELERATOR ONLY INCREASES THE ENGINE RPMS. THE FIRST INDICATION OF A PROBLEM WAS SOME STUTTERING IN REVERSE TWO DAYS AGO. THERE DIDN'T SEEM TO BE ANY ISSUES WITH THE FORWARD GEARS. TODAY, THE TRANSMISSION REVERSE GEAR WILL NOT ENGAGE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE GM/FOR 6T70 6SPD TRANSMISSION REVERSE GEAR WAVE PLATE. A QUICK GOOGLE SEARCH REVEALED THAT VIRTUALLY EVERY GM BRAND THAT USES THE TRANSMISSION HAS THE EXACT SAME ISSUE. THIS SEEMS TO BE A WELL KNOWN AND WELL DOCUMENTED PROBLEM, A RECALL SHOULD BE MADE. A TSB ALREADY EXISTS FOR THE ISSUE, PLEASE REFER TO TSB #09-07-30-012B. *TT

WEBASTO HOLLANDIA 600 SUN ROOF COMPLETELY DETACHED FROM THE CAR WHILE DRIVING ON THE PA TURNPIKE. I AM THE ORIGINAL OWNER OF THE CAR AND IT WAS INSTALLED PRIOR TO MY PICKING IT UP AT THE FAULKNER DEALERSHIP, SATURN OF JENKINTOWN. THE ROOF WAS INSTALLED BY.RSC RESTYLING IN LEVITTOWN, PA. I TOOK THE CAR TO FAULKNER GM IN TREVOSE, PA FOR REPAIRS AND CONTACTED MY AUTO INSURANCE COMPANY. A FEW DAYS LATER I FOUND OUT THAT THE SUN ROOF MANUFACTURER HAD ISSUED A RECALL NOTICE FOR THIS EXACT PROBLEM. THE SUN ROOF WAS REPLACED AT RSC AND I ATTEMPTED TO FIND OUT WHY I WAS NEVER NOTIFIED OF THE RECALL. FAULKNER GM WASN'T AWARE OF THE RECALL NOTICE. I CONTACTED THE OWNER OF RSC RESTYLING, [XXX}, WHO TOLD ME THAT THE VEHICLE ID NUMBERS OF CARS THAT HAD THESE ROOFS INSTALLED WERE FORWARDED TO THE MANUFACTURER. THE MANUFACTURER'S REPS CLAIMED THAT MY VIN WAS NEVER PROVIDED TO THEM. THEREFORE NOBODY WAS RESPONSIBLE FOR THE CIRCUMSTANCES THAT COULD HAVE EASILY RESULTED IN A CATASTROPHE. A DEFECT MIGHT APPLY TO A WATER LEAK, NOISE, VIBRATION, FAULTY OPERATION. THIS "DEFECT" IS MORE APTLY DEFINED AS RISKING A CATASTROPHE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TT

WHILE ON OUR FAMILY TRIP OUR VEHICLE CAME TO A COMPLETE STALL. WE HAD NO POWER, NO ACCELERATION NO POWER STEERING. *JS

I PULLED INTO A STALL AT THE BANK, AND PUT THE VEHICLE IN PARK. THE VEHICLE CONTINUED TO ROLL, JUMPED THE CURB ON TO THE SIDEWALK, AND HIT A POLE. *TR

TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

DURING SLUSHY OR RAINY CONDITIONS, CAR LOSES POWER STEERING MOMENTARILY. ISSUE OCCURS SPORADICALLY UNDER THESE CONDITIONS. GM DEALERSHIP COULD NOT FIND ANY MECHANICAL ISSUES WITH THE POWER STEERING PUMP OR STEERING MECHANISM. SAME DEALERSHIP ADVISED THAT THE POWER STEERING PUMP ON THIS MODEL IS LOCATED IN SUCH A WAY THAT DURING WET DRIVING CONDITIONS THE DRIVE BELT TO THE PUMP CAN GET WET AND SLIP, CAUSING A MOMENTARY LOSS OF POWER STEERING. *TR

WE HAD PROBLEMS BEFORE MARCH 30, THEY WERE STILL UNDER WARRANTY. SADLY, THE DEALER NEVER TOLD US WE WOULD BE STIFFED WITH TIME IN CERTIFIED GM PRE-OWNED WARRANTY NOR ANY OF THE ISSUES WE HAVE HAD. GOT CAR MAY 2011 AND HAS BEEN IN AND OUT OF SHOPS SINCE APPROXIMATELY SEPTEMBER OF 2011. WE HAVE REPLACED SWAY BAR LINKS 3 TIMES IN LESS THAN 1 1/2 YEARS. TIRES, BATTERY, WINDSHIELD WIPER MOTOR LINKAGE,ELECTRICAL ISSUES, REPLACED DRIVER SIDE AIR BAG. THE KICKER WAS THE TRANSMISSION ON MARCH 30 2013 WHILE HUSBAND WAS DEPLOYED. HAD BOTH OF MY CHILDREN IN THE CAR WHEN IT JUST STOPPED- ON THE ROAD. HAD IT TOWED TO DAVIDSON IN WATERTOWN NY. DIAGNOSTIC DONE 4/1/13 REVEALED 4 CODES FROM TRANNY, HAD TO REMOVE IT TO TEST FURTHER. WE HAVE NEVER RECEIVED ANY RECALL INFO AT ANY PINT SINCE 2011; MOST OF THEM SEEM TO BE LISTED UNDER 2008; WE HAVE NO IDEA HAOW WE WOULD HAVE KNOWN ABOUT THEM, OR IF THE ISSUES HAVE EVER BEEN FIXED. THE TRANNY WENT RIGHT AFTER POWER TRAIN WARRANTY CONVENIENTLY EXPIRED- IT WAS THE 3-5 WAVE PLATE , WHICH I JUST READ ON INTERNET WAS A RECALL. GM CASE MANAGER , [XXX],WAS SUPPOSEDLY TRYING TO ASSIST ME. HE ALSO WAS IN CONTACT WITH [XXX], SERVICE MANAGER @ DAVIDSON. AS SOON AS THEY KNEW I HAD A LOAN SECURED FOR 4000.00 , NO ONE COULD HELP ALL OF THE SUDDEN! I WAS TOLD BY GM THAT I WOULD GET HELP WITH COST; EITHER CERTIFICATE WITH SMALLER AMOUNT FOR TRADE IN, OR 30% OF REPAIR COST. I SAID REPAIR COST TO LOWER MY LOAN. THEN NEITHER WOULD HELP ME AND BOTH BECAME UNPROFESSIONAL. I HAVE SENT LETTERS TO GM WITH NO RESPONSE. ALSO, I HAD TO PAY FOR RENTAL CAR. IT IS NOTED THAT CLUTCH SPRING AND PISTON ALSO DAMAGED. I FEEL THAT WE WERE GIVEN THIS CAR UNDER FALSE PRETENSES AS FAR AS SAFETY AND BEING GM CERTIFIED PRE-OWNED. MULTIPLE ISSUES. THE DEALERSHIP HAD TO KNOW THESE ISSUES, PRIOR TO SCAMMING US, TO MAKE THIS CAR CERTIFIED GM ADVERTISED!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PULLED INTO A GAS STATION. HAD TO WAIT IN LINE. WHEN I PUT MY SATURN VUE XE V4 INTO DRIVE IT WOULD NOT MOVE. I TRIED MANUAL (3RD) AND STILL WOULD NOT GO FORWARD. REVERSE WORKS, PARK WORKS. THIS VEHICLE ONLY HAS APPROXIMATELY 35000 MILES ON IT. I NOW HAVE TO HAVE A TRANSMISSION REBUILD? THERE WERE NO INDICATIONS OF A PROBLEM. *TR

FIRST NOTICED PROBLEMS WITH AUTOMATIC SHIFTING AND ACCELERATION ON MY WAY TO THE OFFICE. THEN, WHEN ATTEMPTING TO PARK, I REALIZED I COULD NOT GO IN REVERSE. LIMPED HOME AND HAD THE VEHICLE TOWED TO A TRUSTED TRANSMISSION SPECIALIST WHO IDENTIFIED 2 ERROR CODES: P0776 PCSB STUCK OFF AND P2715 PCS4 STUCK ON. UNFORTUNATELY THE POWER TRAIN HAD EXPIRED AS OF JUNE 30TH, 2013 - A MERE 8 MONTHS BEFORE THIS INCIDENT. HE TOLD ME THAT THERE WERE FACTORY TECHNICAL SERVICE BULLETINS OUT ON THIS VERY ISSUE AND ALSO WROTE ON THE INVOICE THAT THE "3/5 R CLUTCH WAVE PLATE POSSIBLY BROKEN." I CONTACTED MULTIPLE DEALERS TO HAVE IT CONSIDERED FOR REPAIR, BUT THEY ESSENTIALLY TOLD ME THAT I WOULD BE RESPONSIBLE FOR FINANCING THE REPAIR. I PLEADED MY CASE TO GMC CUSTOMER SERVICE, BUT WERE DENIED ANY REAL ASSISTANCE. AFTER READING MANY POSTS OF 2008 VUE OWNERS EXPERIENCING THE SAME ISSUES AND HAVING THEIR TRANSMISSIONS FIXED MULTIPLE TIMES, WE DECIDED TO OBTAIN ANOTHER NON-GMC VEHICLE AND WILL NEVER BY GMC AGAIN GIVEN THE CALLOUS NATURE WITH WHICH THEY RESPONDED TO MY NEEDS AS A PREVIOUSLY LOYAL CUSTOMER. *TR