2003 SATURN VUE Complaints

REAR SUSPENSION UNSAFE. *BF THROUGH THE MEDIA THE CONSUMER BECAME AWARE OF HER VEHICLE'S REAR SUSPENSION PROBLEM. THE CONSUMER CONTACTED THE DEALER WHO INDICATED THAT THE NHTSA TEST WAS NOT RELIABLE AN D THAT THE REPAIRS COULD NOT BE DONE UNTIL OCTOBER 2004. *NM

I OWN A 2003 SATURN VUE V-6 AWD. WE HAVE HAD THE FRONT TORSION SUPPORT BARS REPLACED 4 TIMES WITHIN A YEAR OF OWNING THIS VEHICLE. WE ARE NOT SATISFIED WITH THIS AT ALL. THERE MUST BE ANOTHER PROBLEM THAT IS CAUSING THE TORSION SUPPORT BAR TO GO BAD. 4 TIMES IN A YEAR, THERE IS A PROBLEM THERE. ALL REPAIRS HAVE BEEN UNDER WARRANTY. WE ARE NOW TAKING THE VEHICLE BACK AGAIN FOR WHAT APPEARS TO BE THE SAME THING . SATURN ASSURES US THEY HAVE A AREA MANAGER MONITORING OUR CONCERN. *NM

COOLANT LIGHT APPEARS & I HAVE TAKEN THE CAR MORE THEN 5 TIMES FOR THE SAME PROBLEM, THE CAR LEAKS, THE DEALERSHIP COULD NOT FIND THE PROBLEM, THE COOLANT IS MIXING WITH THE OIL. THE HOSE HAS BEEN REPLACED & THE ENGINE HAS BEEN PULLED OUT FROM THE CAR, BUT THEY STILL COULD NOT FIND THE PROBLEM. THE PROBLEM HAS STARTED IN OCTOBER 2002, & ITS NOW SEPTEMBER 2004 & THE DEALER STILL CAN NOT FIND THE PROBLEM. *AK

WHILE DRIVING VEHICLE HESITATED BEFORE ACCELERATING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

CONSUMER STATED VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN SHIFTING FROM PARK INTO REVERSE. THE DEALERSHIP HAS INSPECTED THE VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.

WHILE DRIVING IN NEW FALLEN SNOW THE VEHICLE STOPPED WHILE ATTEMPTING TO GO UP A SMALL GRADE. THE VEHICLE TRANSMISSION WOULD NOT TO ENGAGE IN REVERSE. THE CONSUMER WAS NOT ABLE TO CONTROL THE VEHICLE WHEN IT BEGAN TO SLIDE FROM LEFT TO RIGHT. THE CONSUMER CONTACTED THE DEALER WHO INDICATED THAT THE PROBLEM WAS THE TRANSMISSION MODULE. THE HOOD RELEASE WAS NOT WORKING BECAUSE THE HOOD RELEASE CABLE WAS STRETCHED AND BENT *AK *NM

ON 5/1/04, THE VEHICLE WAS TAKEN TO SATURN SERVICE BECAUSE THE FUEL GUAGE READ THAT THE TANK WAS 3/4 FULL AFTER VEHICLE WAS FILLED UP. THE SENDING UNITS WERE REPLACED. *AK ON 6/28/04 THE VEHICLE WAS AGAIN TAKEN IN FOR SERVICE BECAUSE THE FUEL GUAGE READ THAT IT WAS ABOUT 1/8 FULL WHEN THERE WAS LESS THAN 1 GALLON OF FUEL IN THE 15 GALLON TANK. SATURN SERVICE CHECKED THE VEHICLE AND SAID THAT THERE WAS NO PROBLEM WITH THE FUEL GUAGE. ON 9/8/04 DURING RUCH HOUR, I WAS TRAVELLING AT HIGH SPEEDS ON THE FREEWAY WITH MY 8 WEEK OLD SON WHEN THE VEHICLE RAN OUT OF GAS. THE GUAGE READ THAT THERE WAS ALMOST 1/4 TANK OF FUEL LEFT. I WAS STRANDED IN THE FAST LANE DURING RUSH HOUR ON A 106 DEGREE DAY WITH AN 8 WEEK OLD INFANT BECAUSE THE FUEL GUAGE ON MY SATURN VUE DID NOT READ THE AMOUNT OF FUEL LEFT IN THE TANK. TWO HIGHWAY PATROL OFFICERS HAD TO CLOSE THE FREEWAY AND PUSH THE VEHICLE OFF THE FREEWAY. WITHOUT THEIR IMMEDIATE ASSISTANCE, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. ON 9/9/04 SATURN SERVICE CHECKED THE VEHICLE AGAIN AND SAID THAT THERE WAS NOT A PROBLEM WITH THE FUEL GUAGE AND THE TANK HAD 2.5 GALLONS LEFT OF FUEL. ONLY WHEN A SERVICE TECHNICIAN DROVE THE CAR AND WAS STRANDED WHEN IT RAN OUT OF GAS DID THE SERVICE DEPARTMENT TAKE THE CLAIM SERIOUSLY.

AUTOMATIC DOOR LOCKS WOULD INTERMITTENTLY LOCK THE DOORS WHICH PREVENT THE CONSUMER FROM GETTING IN OR OUT OF THE VEHICLE. DEALER WAS NOTIFIED. DEALER REPLACED THE POWER DOOR ASSEMBLY, BUT PROBLEM RECURRED. THEN, DEALER WAS UNABLE TO RESOLVED THIS ISSUE. *AK

TURN SIGNAL FAILED. THE CONSUMER REPLACED THE BULBS BUT WITHIN A WEEK THEY BURNED OUT AGAIN. *AK THE CONSUMER THEN COMPLAINED TO THE DELAER WHO REPLACED THE RESISTOR AND BULBS. *NM

WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD COLLISION. AS RESULT OF THE COLLISION REAR SUSPENSION COLLAPSED. INSURANCE COMPANY INDICATED TO THE CONSUMER VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED. CONSUMER HAS PICTURE OF THE ACCIDENT. *AK