2002 SATURN VUE Complaints

View complaints related to 2002 SATURN VUE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2002 SATURN VUE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 SATURN VUE
    - KIPTON, OH

    TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT WAS ATTEMPTING TO SHIFT INTO PARK WHEN THE VEHICLE ABNORMALLY ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED. THE CURRENT AND FAILURE MILEAGE WAS 103,000. UPDATED 12/15/10. *LJ THE CAUSE FOR THE SUDDEN ACCELERATION COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED. UPDATED 12/27/10

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN VUE
    - HAMPTON, IL

    SUSPENSION "STABILIZER BAR" BROKE, RIGHT SIDE, AT THE RUBBER MOUNTING WHERE THE BAR IS BOLTED TO THE SUB-FRAME. BROKEN END OF THE STABILIZER BAR THEN RIPPED THRU THE RIGHT CV AXEL BOOT, DESTROYING THE CV JOINT. THE BREAK WAS UNDER THE RUBBER MOUNTING AND THE BAR WAS RUSTED THRU, CAUSING THE BREAK. UNDER 30 MPH, NO ACCIDENT, NO PERSONAL INJURY AND NO OTHER DAMAGE NEW PARTS UNAVAILABLE, SO PURCHASED A REBUILT AXEL AND A USED STABILIZER BAR. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN VUE
    - ERIEVILLE , NY

    TL* THE CONTACT OWNS A 2002 SATURN VUE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR A ROUTINE REPAIR WHEN THE CONTACT WAS INFORMED THAT THE FRONT SUB FRAME EXHIBITED SEVERE CORROSION AND COULD NOT BE REPAIRED. THE MECHANIC ADVISED THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN VUE
    - SPRINGFIELD, OR

    TL* THE CONTACT OWNS A 2002 SATURN VUE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE GAUGES ON THE DASHBOARD FAILED AND AN UNKNOWN WARNING BELL SOUNDED IN THE VEHICLE. THE STEERING WHEEL THEN BECAME EXTREMELY STIFF AND DIFFICULT TO MANEUVER. THE DEALER ADVISED THAT THE ELECTRIC POWER ASSIST FAILED AND THE BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE IS 98,000. UPDATED 08/03/10. *LJ UDDATED 08/04/10*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN VUE
    - YAMHILL, OR

    CAR ROLLED DOWN DRIVE WAY WITH KIDS IN IT. MY FINDINGS WERE THAT IN MY 2002 SATURN VUE WAS IN THE ACC POSITION ON THE KEY THE TRANSMISSION SAFETY THAT REQUIRES YOU TO PUSH THE BRAKE IN ORDER TO SHIFT IS UNLOCKED. I FEEL THIS COULD POTENTIALLY BE VERY DANGEROUS LUCKY NO INJURIES TO MY KIDS JUST THE CAR. AS FAR AS I KNOW THERE IS NO FIX FOR THIS THE DEALER SAID THERE WAS NO RECALL AND NO REPAIR I COULD DO. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN VUE
    - ATLANTA , GA

    TL* THE CONTACT OWNS A 2002 SATURN VUE. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 25 MPH, THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS RUNNING HOT. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE HAD NOT RUN HOT AND INSTEAD, THE INSTRUMENT PANEL HAD MALFUNCTIONED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THE FAILURE. THERE WERE NO RECALLS AND ANY REPAIRS WOULD BE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 68,163.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN VUE
    - RICHMOND, TX

    I'M THE ORIGINAL OWNER OF A 2002 SATURN VUE AWD WITH THE GM VTI TRANSMISSION AND ENGINE. TWO DAYS AGO I EXPERIENCED MY TRANSMISSION/ENGINE FAILING FOR THE FIFTH OR SIXTH TIME SINCE 2006. THE VERY FIRST TIME I TOOK MY VUE TO THE DEALERSHIP IN AUSTIN, TX WHERE I HAD TO ARGUE WITH FIRST MY SERVICE REP. FOLLOWED BY HIS MANAGER THAT THE PROBLEM WAS WITH THE TRANSMISSION. SINCE THE FAULTY GM DESIGN WAS STILL RELATIVELY NEW, THEY ORIGINALLY BLAMED ME FOR POOR DRIVING, RESULTING A BAD BCM WHICH THEY MADE ME PAY IN SPITE OF MY ARGUMENT THE FAULTY GM DESIGN WAS THE ORIGIN OF THE PROBLEM. FIRST TIME IT COST ME $1500 TO REPAIR MY CAR THAT HAD LESS THAN 60,000 MILES ON IT. THIS HOWEVER WAS QUITE AN ORDEAL SINCE MY VEHICLE ACTUALLY LOST POWER ON THREE OR FOUR DIFFERENT OCCASIONS. I WOULD IMMEDIATELY GO TO THE DEALERSHIP FOR ASSISTANCE WITH WHAT I KNEW WAS THE TRANSMISSION. AFTER BUGGING THEM ALMOST EVERYDAY WITH THE SAME PROBLEM THEY FINALLY ADMITTED GMS TRANSMISSION PROBLEMS AND REPLACED MY TRANSMISSION ON THE THIRD VISIT. THE SECOND TRANSMISSION LASTED APPROXIMATELY A YEAR. IN 2007 I HAD RELOCATED WITHIN THE STATE AND WAS EXPERIENCING SIMILAR PROBLEMS AND RELUCTANTLY CALLED MY LOCAL SATURN DEALERSHIP. HERE WE GO AGAIN ANOTHER $500 FOR ODDS AND ENDS AND THIS TIME IT WAS SUPPOSEDLY THE ECM AND OF COURSE IT DID NOT FIX THE PROBLEM! THE TRANSMISSION WAS FINALLY REPLACED ON MY THIRD TRIP! HOWEVER THEY DID NOT PAY FOR MY LOANER CAR THOUGH I REQUESTED ONE. BRINGS US TO 2009, WHEN THE ABOVE MENTIONED DEALER HAD GONE OUT OF BUSINESS AND I OF COURSE HAD TRANSMISSION PROBLEMS! LUCKILY I FOUND A DEALERSHIP NEAR AND HAD MY CAR TOWED TO THEM. THEY CONFIRMED BY THAT AFTERNOON THAT THE TRANSMISSION WAS BAD! THEY REPLACED THE TRANSMISSION, AND CLOSED FOR BUSINESS WITHIN THREE DAYS. NO LOANER CAR AGAIN. HERE I SIT AGAIN WITH THE TRANSMISSION DANGEROUSLY GOING OUT, AND DREADING THE THOUGHT OF THE SATURN DEALERSHIP FIASCOES. AT WHAT POINT WILL GM TAKE THESE DANGEROUS 2002-2005 CARS OFF THE ROAD? *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN VUE
    - PORTLAND, ME

    2002 SATURN VUE AWD AND THE TRANSMISSION DIED. WE WERE ON TOP OF A HILL AND LUCKILY WERE ABLE TO FORCE IT UP BEFORE IT COMPLETELY FAILED. THERE WERE NO SPECIAL CIRCUMSTANCES AS WE WERE AT A STOP LIGHT WHEN IT APPEAR TO FAIL. WHEN CONTACTING SATURN WE WERE NOTIFIED THAT IT IS NOT A "RECALL" ALTHOUGH IT WAS ADMITTED TO BE A MANUFACTURE ISSUE. DUE TO AN ADDITIONAL MANUFACTURE DEFECT WITH READING THE MILEAGE THEY WILL NOT COVER THE COST TO REPLACE THE TRANSMISSION. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN VUE
    - SAINT PAUL, MN

    I PURCHASED A 2002 SATURN VUE 4WHEEL DRIVE IN FEBRUARY 28,2009. THIS VUE WENT FROM 55 MILES AN HOUR TO 1MILE ON THE HIGHWAY. I THOUGHT FOR SURE I WAS DEAD. THE "LOW POWER LIGHT COMES ON" AFTER TAKING IT TO THE DEALER, $255.00 DOLLARS LATER THEY THOUGHT IT WOULD NOT DO THIS AGAIN. THEN MONDAY, IT HAPPENED AGAIN IN DOWNTOWN TRAFFIC. I PULLED OUT AND "NOTHING" IT WONT GO I COASTED TO THE SIDE OF THE ROAD AND WASN'T KILLED. THIS IS SO DANGEROUS. HOLY COW! FOR THE SECOND TIME I WAS ALMOST DEAD. THE MOTOR SOUNDS LIKE IT CAN'T FIGURE WHICH "GEAR" TO GO INTO? I CAN FEEL THE TRANSMISSION TRYING TO GO AND THE MOTOR INCREASES IN SOUND BUT DOESN'T SEEM TO GO INTO GEAR. WHAT THE HECK! CALLED THE DEALERSHIP THEY SAID IT NEEDS A :"THROTTLE BODY" REPLACES IT WILL BE AT LEAST $1000.00. HE SAID 800.00 FOR PART 200 TO PUT IT ON. WHAT THE HECK? I ALMOST DIED. THIS IS A HUGE ISSUE. I HAVE LISTENED TO "CAR TALK" AND IT IS KNOW TO THESE FOLKS. WHAT CAN BE DONE? IS IT REALLY 800.00 FOR A REPLACEMENT " THROTTLE BODY? COULD THERE BE AN SIGHT WHERE WE COULD SEE THIS IS CORRECT PRICE? COULD I REPLACE THE PART? OR WILL IT NEED TO BE ON A RACK BECAUSE I CAN NOT GET TO IT. MY FATHER JOHN B PHARR RETIRED FRO GENERAL MOTORS IN GEORGIA AND TAUGHT ME ABOUT CARS. BUT HE PASSED AWAY. I NEED HIS HELP, BUT AS A OVER 30 YEAR EMPLOYEE I HOPE THAT SOMEONE WILL CONSIDER THIS AND HONOR HIS DEDICATION TO GENERAL MOTORS . I AM GRATEFUL BECAUSE THEY PROVIDED US HEALTH INSURANCE GROWING UP. I WILL BE GRATEFUL FOR ANY HELP POSSIBLE OR DISCOUNT. I WILL HAVE PARK IT AND RIDE THE BUS FOR NOW BECAUSE I HAVE BEEN RECOVERING FROM A MEDICAL LEAVE OF 60 DAY FROM MY EMPLOYER HENNEPIN COUNTY IN MINNESOTA. I AM NOW EARNING MY INCOME AGAIN. MY INCOME IS LIMITED DUE TO THE TIME OFF FOR SHORT TERM DISABILITY. I HAVE RETURNED TO WORK BUT AM REPAYING LATE PAYMENTS BECAUSE OF THE MEDICAL LEAVE. I HOPE YOU WILL BE ABLE TO HELP IN ANY WAY. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN VUE
    - WEST HEMPSTEAD, NY

    2002 SATURN VUE TRANSMISSION PROBLEMS ON HIGHWAY. THE CAR MADE A LOUD SOUND AND THE SPEED DROPPED DOWN QUICKLY TO 5 MILES/HR. OVER THE PAST 4 WEEKS I HAD TO REPLACE THE ALTERNATOR AND PULLEY BELTS BECAUSE THEY STOPPED WORKING AS WELL. *TR

    Source: NHTSA WEB SITE