SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN ION
    - CONCHO, AZ

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED BY A DEALER (HORNE MOTORS OF SHOW LOW, 1-888-522-8962, 1700 S WHITE MOUNTAIN RD, SHOW LOW, AZ 85901) FOR A MANUFACTURER RECALL CONCERNING THE ELECTRICAL SYSTEM. THE RECALL REMEDY CAUSED A FAILURE AND NO SOLUTION PERTAINING TO THE IGNITION SWITCH, WHICH ALSO AFFECTED THE STEERING. THE DEALER REPLACED THE FUEL PUMP, STEERING COLUMN, AND IGNITION. THE DEALER ALSO PROVIDED TWO KEYS THAT WERE TO BE REPROGRAMMED; HOWEVER, THEY FAILED TO LOCK AND UNLOCK THE DOORS. THE CONTACT HAD TO USE THE KEY FOB. IN ADDITION, THE STEERING WHEEL LOCKED WHEN MAKING A LEFT TURN AND THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY THREE LOCKSMITHS. ONE OF THE LOCKSMITHS STATED THAT THE STEERING COLUMN WAS LOOSELY CONNECTED. THE VEHICLE WAS ALSO SERVICED BY (MOLLE CHEVROLET, (816) 229-8800) WHO STATED THAT THERE WAS NO WARRANTY AND RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - PARKERSBURG, WV

    I STARDED SMELLING GAS REAL STRONG WHEN I GOT OUT OF MY CAR SO I CHECKED TO SEE IF THERE WERE A RECALL ON IT I FOUND ONE ON CARTRUCKINFO.COM SO I CALLED MCCLINTON DEALERSHIP AND TOLD THEM WHAT I FOUND THEY SAID THEY DIDN'T HAVE A RECALL ON IT BUT THEY HAD SOMETHING ELSE THAT WOULD COVER IT SO I TAKE IT IN AFTER A WHILE THEY CALL ME TELL ME IT'S NOT COVERED BECAUSE IN HAS A SALVAGE TITLE AND WOULD COAST ME 2,OOO AND SOMETHING DOLLAR'S I LIVE ON $735.00 A MONTH THAT IS THE ONLY TRANSPORTATION I HAVE

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - CEDAR RAPIDS, IA

    IN PARKING LOT ON LEAVING A STORE THERE WAS NO POWER STEERING MAKING IT VERY HARD TO DRIVE. NEXT I WENT TO A GAS STATION AND FILLED MY TANK. WHEN I LEFT THE STEERING WAS OKAY....THE DASH SYMBOL FOR POWER STEERING WAS NOT LONGER SHOWING. I LOST POWER STEERING ONCE BEFORE AND THE DEALER FIXED IT. (INVOICE INCLUDED) THE FIRST INCIDENT WAS REPAIRED AT MILEAGE 83,868. THE CURRENT ON HAPPENED AT MILEAGE 99,199. THERE WAS NO ACCIDENT INVOLVED EITHER TIME. I HOPE THIS WILL NOT HAPPEN ON A CURVY ROAD WHICH IS NEAR OUR HOME. HAD THE STEERING GONE OUT ON THAT AT 35 TO 40 MPH I'M NOT SURE I COULD HAVE SUCCESSFULLY COPED WITH THE SITUATION. SURELY ONCE THE DASH LIGHT POWER STEERING COMES ON ONCE IT MEANS THAT THE VEHICLE SHOULD BE SERVICED.

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - HOUGHTON LAKE, MI

    TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) ON 9/5/17. THE IGNITION CYLINDER WAS REPLACED BY DON NESTER AUTO GROUP (7566 WEST HOUGHTON LAKE DRIVE, HOUGHTON LAKE, MI 48629, PHONE: (989) 422-5126); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WAS PROVIDED TWO KEYS WITH THE REPAIR, BUT NEITHER OF THEM UNLOCKED THE VEHICLE DOORS. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FOR SEVERAL WEEKS. THE DEALER STATED THAT THE DOOR LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER REFUSED TO ASSIST WITH REPLACING THE DOOR LOCKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,479.

    Source: NHTSA WEB SITE
  • 2002 SATURN SL
    - THOUSAND OAKS, CA

    IGNITION CYLINDER IS WORE OUT, WHEN PUTTING IN THE KEY, YOU HAVE TO JIGGLE THE KEY, SOMETIMES TAKES UP TO 10 MINUTES FOR THE KEY TO TURN AND START. SOMETIMES IT WORKS FINE. THIS IS AN OFF AND ON PROBLEM. THIS MONTH (SEPT 2017) IT HAS BEEN REAL BAD. I AM AFRAID TO GO ANYWHERE, FEARING I WILL BE STRANDED.

    Source: NHTSA WEB SITE
  • 2007 SATURN VUE
    - CAOTESVILLE, PA

    TAKATA RECALL, SAME AS OTHER COMPLAINTS I HAVE READ. THE PASSENGER SIDE AIRBAG CAN BE DEACTIVATED WHEN SOMEONE IS ACTUALLY SITTING IN THE SEAT. THE AIRBAG LIGHT COMES ON THE PANEL INTERMITTENTLY. THIS IS ALL WHILE DRIVING, I CAN BE DRIVING FOR AN HOUR AND THEN THE LIGHT COMES ON, OR BE DRIVING FOR AN HOUR WITH THE LIGHT ON AND THEN THE LIGHT GOES OFF. SOMETIMES IT COMES ON THEN GOES RIGHT BACK OFF. THERE DOES NOT SEEM TO BE ANY CONSISTENCY. SOMETIME SOMEONE IS IN THE PASSENGER SEAT WHEN IT DOES THIS AND SOMETIME THE SEAT IS EMPTY.

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - OCEAN, NJ

    GAS ODOR COMING FROM UNDER VEHICLE. FUEL LINE NEXT TO FRAME DIRECTLY UNDER LEFT REAR PASSENGER SEAT WAS LEAKING, FUEL LINES WERE RUSTED THROUGH CAUSING GAS TO LEAK. FIRE HAZARD

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - HORICON, WI

    I BOUGHT MY 2004 SATURN ION 2 COUPE AND HAD TO REPLACE THE FRONT ROTORS IN THE FIRST 2 YEARS, THEY WERE WORN DOWN TO THE IRON. I BOUGHT AMERICAN STEEL ROTORS FROM MIDAS. I'M STILL USING THE NEW ROTORS AND EVERYTHING, INCLUDING THE BRAKES, ARE STILL LIKE NEW. MY CAR IS IN A GARAGE AND I DON'T DO MUCH DRIVING. I HAD THE SAME PROBLEM WHEN I HAD MY NEW 1992 SATURN SL1. NOW I'M TOLD MY SWAY BAR IS GOING AGAIN. THIS WILL BE THE 3RD TIME. I WAS TOLD THAT WAS NORMAL FOR THE BRAKES AND THE SWAY BAR BECAUSE IT'S A SATURN AND I NEEDED TO DRIVE IT AND APPLY THE BRAKES HARDER AND PARTS FOR THE SWAY BAR ON THE 2004 HAD TO BE IMPORTED AND WERE POORLY MADE. I FIND THIS SUSPICIOUS TO SAY THE LEAST. I HAVE NEVER BEEN IN AN ACCIDENT OR EVEN A FENDER BENDER. I NOTED 2006 ON MY SATURN 2010 FROM IT'S FIRST PROBLEM, A YEAR LATER ON THE SWAY BAR AND A COUPLE MORE YEARS ON THE 2ND SWAY BAR. THE 1992 SATURN WAS AN ONGOING SITUATION WITH THE ROTORS TILL I JUNKED IT AROUND 2011.

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - CLARKSTON, MI

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL LOST POWER INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SATURN VUE
    - STOUGHTON, MA

    TL* THE CONTACT OWNS A 2005 SATURN VUE. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE PASSENGER DOOR AIR BAG AND THE DRIVER'S SIDE DOOR AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER (CENTRAL BUICK GMC OF NORWOOD, 70 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062; (781) 473-0908) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR SINCE THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE