SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2008 SATURN ASTRA- ACTON, CA
THE HORN ON MY VEHICLE DOES NOT OPERATE, CREATING AN EXTREMELY DANGEROUS SITUATION FOR THE DRIVER, AS WELL AS OTHER VEHICLES AND PEDESTRIANS ON THE ROAD. THIS IS A KNOWN PROBLEM, ADDRESSED BY GM "SPECIAL COVERAGE 10276". UNFORTUNATELY, THAT SPECIAL COVERAGE DID NOT FIX THE PROBLEM, AND GM IMPLEMENTED AN EXTREMELY LOW MILEAGE LIMIT SO IT DOES NOT APPLY TO MANY AFFECTED VEHICLES. THIS PERVASIVE PROBLEM HAS BEEN KNOWN BY GM FOR YEARS BOTH IN THE USA (WITH THE SATURN ASTRA) AS WELL AS THE IDENTICAL VAUXHALL ASTRA AND OPEL ASTRA IN EUROPE.
Source: NHTSA WEB SITE -
2008 SATURN AURA- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE IN WHICH THE VEHICLE FAILED TO SHIFT, AND THE TRANSMISSION AND ENGINE WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE DTC INDICATED A FAILURE WITH THE TRANSMISSION MODULE. THE CONTACT REPLACED THE MODULE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 12V460000 (POWER TRAIN); HOWEVER, THE CONTACT EXPERIENCED THE SAME FAILURES RELATED TO THE RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN OUTLOOK- NORFOLK, VA
WE BOUGHT OUR 2007 SATURN OUTLOOK IN LATE JULY 2016. IN EARLY AUGUST 2016 THE "SERVICE AIR BAG" LIGHT STARTED TURNING ON AND THE PASSENGER AIR BAG WOULD TURN OFF WHEN I HAD SOMEONE IN THE FRONT SEAT, BUT LATELY IT TURNS OFF RANDOMLY AND SAYS "SERVICE AIR BAG" EVEN WHEN NO ONE IS IN THE FRONT SEAT. THIS ISSUE NEEDS TO BE TAKEN SERIOUSLY. FAMILIES (LIKE MINE) OWN THESE VEHICLES. THIS SENSOR ISSUE SHOULD BE FIXED BY THE COMPANY WHO MADE AND SOLD THE FAULTY SENSORS IN THE PASSENGER SEATS. I CAN'T AFFORD TO PAY GM $1,000 FOR A NEW PASSENGER SEAT.
Source: NHTSA WEB SITE -
2003 SATURN VUE- ATLANTA, GA
AIR BAGS LIGHT ON. SPEEDOMETER DOESN'T WORK. POWER STEERING HARD. GAVE OUT WHILE DRIVING AUTO LIGHT GONE. SERVICE ENGINE LIGHT ON. GAS NEEDLE NOT WORKING. KEY COMES OUT WHEN CAR IS STARTED. RPM NOT WORKING
Source: NHTSA WEB SITE -
2008 SATURN SKY- MOBILE, AL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SATURN SKY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE AIR BAG PASSENGER WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2007 SATURN SKY- HOUSTON, TX
TL* THE CONTACT OWNS A 2007 SATURN SKY. WHILE DRIVING 5 MPH AND APPROACHING A STOP SIGN OR TRAFFIC LIGHT, THE BRAKES WOULD APPLY INDEPENDENTLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO A SHOULDER LANE. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ANTI THEFT AND ABS SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,348.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN VUE- AUGUSTA, GA
TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE THE CONTACT'S WIFE WAS EXITING THE INTERSTATE AT APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT, A CERTIFIED MECHANIC, DISCOVERED THAT THE BRAKE LINES HAD A HOLE DUE TO IMPROPER ROUTING OF THE BRAKE LINE. THE CONTACT DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,430.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- FERRY HEIGHTS, IL
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN OFF AND PREVENTED THE KEY FROM BEING REMOVED. ALSO, THE KEY WAS UNABLE TO START THE IGNITION. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- SACRAMENTO, CA
VIN: [XXX] , SALESPERSON:[XXX] DATE OF PURCHASE: MARCH 27, 2017 , DEALERS NUMBER: 47243...$2000 IN REPAIRS PAID IN CASH.PURCHASE VEHICLE IN CASH FOR $3000.FALSE ADVERTISEMENT THAT THE VEHICLE WAS IN GOOD CONDITION@TIME OF PURCHASE&SEVERAL DEFECTIVE& MALFUNCTIONING PARTS&I WAS SOLD A LEMON CAR THAT HAS BEEN RECALLED SEVERAL TIMES. SEAT BELTS DON'T WORK.WIND SHIELD WIPERS WERE BROKE@ TIME OF PURCHASE. MUFFLER PROBLEMS, RATTLES TOO..EMERGENCY BRAKE WAS NO GOOD&FIXED.BRAKE FAULTY,I PURCHASED NEW BRAKE PADS.TRANSMISSION IS FAULTY.CAR CONTINUOUSLY SHAKES.IT'S BEEN IN AND OUT OF SHOP SINCE I PURCHASED IT. TRANSMISSION ACCELERATION&GEAR SHIFT DOES NOT WORK PROPERLY OR SHIFT IN TIME. WINDOW IS OFF THE TRAP&WILL BRAKE IF I PUT IT ALL THE WAY DOWN..GAS LEAK. GAS LEAK=$30 A DAY SINCE PURCHASE. IGNITION LOCKS THE STEERING WHEEL&WON'T TURN WHILE DRIVING. KEY WILL NOT TURN.CAR WILL NOT START&NEEDS A NEW IGNITION. THE POWER STEERING WENT OUT WITH/IN 2WEEKS OF BUYING IT. I WAS ON THE ROAD&THE WHEEL LOCKED. I WAS BARELY ABLE TO TURN IT WITH ALL MY STRENGTH. I HAD TO REPLACE IT& IT'S AN ELECTRIC POWER STEERING WHEEL. BRAKE FLUID WAS SOLD DIRTY. OVERHEATING CONSTANTLY. FAN OVER RUNNING.TIMING BELT NEEDS CHECKED. BRAKES ARE SQUEAKING& SQUEALING&WHEN PUMPED SHOOT AIR, BRAKE PADS WERE CHANGED& BRAKE FLUID WAS CHANGED& IS CLEAR INSTEAD OF BLACK. ALL THESE PROBLEMS EXISTED@TIME OF PURCHASE.IT WAS SOLD AS IS.I'VE LOST TIME FROM WORK. I DID NOT KNOW IT'S BEEN RECALLED SEVERAL TIMES. GM &DEALER IS@FAULT. IT IS A LEMON. PUTS MY FAMILIES LIFE IN DANGER, ESPECIALLY WHEN THE WHEEL LOCKS UP ON THE ROAD.DEALER GAVE ME A DUMMY KEY. THAT'S ANOTHER PROBLEM. I HAVE RIGHTS UNDER THE SONG-BEVERLY WARRANTY RIGHTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- LOUISVILLE, KY
THE FIRST SIGN OF PROBLEMS WAS WHILE DRIVING THE AUTOMATIC LOCKS STARTED LOCKING AND UNLOCKING THEMSELVES. THIS WOULD HAPPEN OFF AND ON WITH IT LOCKING AND UNLOCKING VERY QUICKLY AND REPEATEDLY, CEASING AND THEN STARTING IT AGAIN FORAPPROXIMATELY 2 OR 3 DAYS. THEN IT WOULD STOP ALL TOGETHER FOR 3 OR 4 DAYS MAYBE A WEEK AND THEN REPEAT THE SAME PATTERN. I ALSO NOTICED A COUPLE OF TIMES WHILE MY CAR WAS PARKED IN MY DRIVEWAY THE BRAKE LIGHTS WOULD BE ON. I'M NOT SURE IF THEY WENT OFF WHEN I PARKED MY CAR AND GOT OUT FOR THE DAY OR IF THEY JUST SUDDENLY CAME ON WHILE MY CAR WAS PARKED. I ONLY NOTICED THIS AROUND 3 OR 4 TIMES. THE MAIN EVENT WHICH BRINGS ME HERE IS I WAS DRIVING DOING AROUND 30 MILES PER HOUR ON A SIDE ROAD WHEN SUDDENLY I COULD NOT CONTROL MY STEERING EASILY. AROUND THE SAME TIME OR SECONDS AFTER MY DASH LIGHTS STARTED GOING CRAZY AND ALL OF THEM FLICKERING OFF AND ON. I IMMEDIATELY STARTED TO BRAKE MY VEHICLE TO COME TO A STOP BECAUSE IT SCARED ME. I WAS SECONDS FROM MY DESTINATION AND MY HUSBAND WAS WITH ME AND WE DECIDED VERY SLOWLY MAKE IT TO THE BANK PARKING LOT. AS I TURNED MY CAR STARTED ACTING AS IF IT WAS JUST FAILING TO RUN. MY HUSBAND SAYS THIS WAS THE TRANSMISSION. AS I TURNED AND STARTED TO BRAKE TO A STOP MY BRAKES DID NOT WORK AS THEY NORMALLY DID. ONCE STOPPED MY CAR DIED AND WOULD NOT TURN OVER. WE THOUGHT THE BATTERY DIED. WE THEN GOT A JUMP AND THE CAR DIED AGAIN THIS TIME NOT STARTING BACK AT ALL.
Source: NHTSA WEB SITE