SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN ION
    - BOTHELL, WA

    I HAVE A SATURN ION AND I AM HAVING AN ISSUE DESCRIBED IN A RECALL. I TOOK MY VEHICLE IN TO A GM DEALER AND CALLED THE GM CUSTOMER SERVICE AND THEY ARE REFUSING TO HONOR THE RECALL. THE VEHICLE LOSSES POWER STEERING PERIODICALLY AND IT IS VERY SCARY TO DRIVE.

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - RACINE, WI

    2/27/15 STEERING WHEEL VIBRATION W/SERVICE ESC POWER STEERING. LOSS OF POWER STEERING. DIAGNOSED AS FAULTY TORQUE SENSOR. IT WAS FIXED. 2/5/17 IT IS DOING THE SAME THING AGAIN. RECALL FOR THIS BUT FOR SOME REASON MY CAR WAS ALSO NOT INCLUDED. THIS SEEMS TO BE A VERY COMMON PROBLEM. THIS IS A BIG SAFETY ISSUES THAT THE OEM SHOULD COVER FOR ALL VEHICLES IN THE TIME FRAME THAT IT COVERS. THIS HAPPENED WHILE STATIONERY AND WHILE MOVING.

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - BOTHELL, WA

    THE POWER STEERING ALL OF THE SUDDEN GOES OUT AND IT MAKES IT DIFFICULT TO TURN. I ALMOST GOT AN ACCIDENT TODAY WHILE DRIVING 50 MPH ON THE FREEWAY, BECAUSE THE POWER STEERING JUST STOPPED WORKING. THIS HAS BEEN HAPPENING MORE OFTEN, AND IT OCCURS AT SPEED GREATER THAN 35 MPH. I SEARCHED ONLINE AND FOUND THAT THERE WAS A RECALL FOR THIS PROBLEM, BUT GM CUSTOMER SERVICE TOLD ME THAT THERE IS NO ACTIVE RECALL.

    Source: NHTSA WEB SITE
  • 2008 SATURN ASTRA
    - WARRINGTON, PA

    IMPORTANT SAFETY RECALL (GM#28810) RECEIVED MARCH 2016. STATES "...MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS." I HAVE CHECK ALMOST MONTHLY AND STATUS IS ALWAYS PARTS NOT AVAILABLE. REPORTED TO US DOT HIGHWAY SAFETY ADMIN 8 DEC 2016 TRACKING # 10933933. ONE YEAR WITHOUT GM CORRECTING THIS IS UNACCEPTABLE!!

    Source: NHTSA WEB SITE
  • 2003 SATURN L200
    - MANSFIELD, OH

    WHILE DRIVING WITH TWO KIDS IN THE CAR MY STEARING BECAME ODD. I SLOWED DOWN AND MY CAR STARTED PULLING TO THE LEFT I COULD BARELY KEEP IT IN A STRAIGHT LINE. MY STEARING WHEEL WAS TURNED ALL THE WAY TO THE RIGHT WHEN SUDDENLY IT SOUNDED LIKE I HAD A FLAT TIRE. I STOPPED THE CAR THE WHEEL IT'S SELF LOOKED ODD. I GOT BACK IN AND TRIED TO DRIVE AND MY CAR MADE A AWEFUL NOISE AND I COULD NOT GO ANYWHERE! I WAS SRANDED IN THE DARK ON A HILLSIDE WITH THE KIDS. I HAD MY CAR TOWED HOME TO DISCOVER THE FRAME OF MY CAR HAS SPLIT AT THE A-ARM, THE ENGINE CRADLE HAS CAUSED THIS PROBLEM. MY INSURANCE WONT PAY THIS IS OUR ONLY CAR AND MY KIDS HAVE MEDICAL NEEDS PLEASE HELP !

    Source: NHTSA WEB SITE
  • 2008 SATURN ASTRA
    - VALLEJO, CA

    TL* THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - WESTFORD, MA

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. THE CONTACT HAD TO EXERT MORE MANUAL EFFORT THAN USUAL IN ORDER TO STEER. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT WAS INFORMED BY A CERTIFIED MECHANIC OF A RECALL REGARDING A STEERING FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 04/18/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - SPRING, TX

    IN THE LAST 6 MONTHS I HAVE HAD TO REPLACE THE DRIVER SIDE LOW BEAM HEADLIGHT 3 TIMES. IT WENT OUT AGAIN A FEW WEEKS AGO AND I COULDN'T FIND ANYONE TO REPLACE IT FOR ME AT THAT TIME SO I HAD TO DRIVE IT WITHOUT THE LOW BEAM UNTIL TODAY. I CANNOT AFFORD TO PAY A MECHANIC FEE TO HAVE IT DONE AND CANNOT DO IT MYSELF. A FRIEND OF MINE SAID HE COULD FIX IT TODAY SO THAT I COULD GO GET THE VEHICLE INSPECTED. ONCE HE WAS ABLE TO GET TO THE BULB AND BEGAN TO TRY TO GET IT OUT THE LIGHT CAME ON. WE WERE SURPRISED BUT DECIDED TO REPLACE IT WITH THE NEW ONE ANYWAY. SO ONCE THE NEW BULB WAS IN I DROVE IT TO A NEARBY INSPECTION SIGHT TO GET THE INSPECTION DONE. I PASSED INSPECTION AND CONTINUED ABOUT MY DAY. WHEN LEAVING WORK TONIGHT I REALIZED THAT THE HEADLIGHT IS OUT AGAIN. PLEASE HELP ME WITH THIS PROBLEM BECAUSE I CANNOT AFFORD TO PAY FOR COSTLY REPAIRS OR TICKETS OVER THIS MATTER AND DON'T FEEL THAT I SHOULD HAVE TO IF THERE IS A MANUFACTURER DEFECT IN THE HEADLIGHTS OR RELATED ITEMS. CHANGING THE LIGHT BULB IS CHALLENGING AND ESPECIALLY FRUSTRATING WHEN IT GOES OUT THE DAY IT WAS CHANGED. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - MATTAPOISETT, MA

    MY CAR HAS BEEN NOTHING BUT PROBLEMS SINCE I PURCHASED IT. THE MOONROOF HAS LEAKED AND I HAVE PAID TO HAVE IT REPAIRED SEVERAL TIMES EVEN THOUGH GM SAYS THEY AREN'T TO BLAME. THE LEAKS IN THE MOONROOF ARE ONLY WHAT I CAN START TO ATTRIBUTE THE ELECTRICAL PROBLEMS TO. I RANDOMLY LOOSE RADIO CONTROLS, HAVE BUTTONS THAT DON'T WORK, CANT USE MY KEY FOBS AFTER REPLACING THEM AND REPLACING BATTERIES ONLY THE "PANIC" BUTTON WILL WORK. WHAT TAKES THE CAKE IS THE REDUCED ENGINE POWER LIGHT THAT CAME ON YESTERDAY AND THE SERVICE ECM LIGHT, NEARLY KILLING US ON THE HIGHWAY. I GET REDUCE ENGINE POWER BUT WITH NO WARNING TO GO FROM 68 TO 35 IN THE HIGH SPEED LANE IS ASKING FOR DEATH. ON TOP OF IT THE MORE I'VE GOOGLED THE ISSUES IT SEEMS LIKE THIS IS AN ELECTRICAL PROBLEM GM IS WELL AWARE OF AND NEVER HAS DONE ANYTHING ABOUT FROM 2007-2009 AURAS, THERE ARE A LOT OF PEOPLE WHO SAY THEY'VE SPENT THOUSANDS OF DOLLARS AT THE GM DEALERSHIP TRYING TO SOLVE THEIR PROBLEMS T =O BE GIVEN NO REAL ANSWERS. I AM SCARED NOW TO DRIVE MY VEHICLE AGAIN AS THE LIGHTS WENT OFF AND IT "SEEMS" TO BE FINE. I AM EVEN MORE SCARED TO BRING IT TO A DEALERSHIP WHERE IF THE LIGHTS AREN'T ON THEY CANT DIAGNOSE IT, ALTHOUGH IT SOUNDS LIKE FROM WHAT I'VE READ EVEN WITH LIGHTS ON DIAGNOSES' ARE POOR AND NOT ACCURATE. ENOUGH PEOPLE ARE DESCRIBING THE SAME EXACT THINGS GOING ON WITH THEIR VEHICLES HOW IS THERE NO DEFINITIVE FIX AND WHY ARE PEOPLE BEING SENT BACK OUT ON THE ROADS WITH FAULTY CARS. NOT ONLY THAT IF 3 YEARS WORTH OF CARS ARE HAVING ELECTRICAL ISSUES ALL THE SAME HOW IS THERE NO RECALL???? *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - AUBURN, WA

    THE PASSENGER AIRBAG TURNS OFF AND ON REGARDLESS IF A PERSON (ADULT) IS SITTING IN THE SEAT OR NOT. THIS HAS BEEN HAPPENING FOR ABOUT THREE MONTHS NOW. I CONTACTED THE DEALER AND THEY SAID THAT IT WAS NOT A RECALL ITEM NOR WOULD IT BE A SAFETY ISSUE. I FEEL THAT IF I AM IN AN ACCIDENT AND THE AIR BAG DOES NOT DEPLOY THAT THE PASSENGER COULD BE IN IMMINENT HARM AT THE FAULT OF GM. THEY WILL NOT REPLACE THE SENSOR UNLESS THERE IS A RECALL. THIS IS A VERY COMMON PROBLEM WITH SEVERAL OTHER VEHICLES AS REPORTED ON MULTIPLE ONLINE VEHICLE OWNER FORUMS. GM NEEDS TO DO THE RIGHT THING AND PROTECT THEIR CUSTOMERS FROM FAULTY EQUIPMENT.

    Source: NHTSA WEB SITE