SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SATURN ION
    - DALTON, GA

    WAS GUARANTEED THAT NOTHING WAS WRONG WITH IT. I ORIGINALLY GOT A 2007 FORD ESCAPE BY TRADING IN MY VEHICLE AND 500 CASH. THEY WANTED ME TO PUT DOWN AN ADDITIONAL 900 DOWN WHICH I ENDED UP NOT BEING ABLE TO DO. SO THEY OFFERED TO PUT ME IN ANOTHER VEHICLE THAT WAS CHEAPER AND I WOULD NOT HAVE TO PUT ANY MORE MONEY ON. THE 2004 SATURN ION I RECEIVED ON 08/23/2016 NOT ONLY HAD CLUTCH ISSUES WHICH I SAID I WOULD FIX, BUT THE BATTERY LIGHT KEPT COMING ON AND THEY ASSURED ME THAT NOTHING WAS WRONG WITH THE CAR MECHANICALLY. WE DID NOT EVEN MAKE IT DOWN THE ROAD BEFORE THE VEHICLE BROKE DOWN AND HAD TO HAVE IT TOWED. SO NOW THE CAR SITS IN MY YARD AND I AM OUT MY ORIGINAL VEHICLE AND THE 500 CASH I USED ORIGINALLY PLUS TOWING CHARGES AND A VEHICLE I HAVE TO PAY ON THAT I CANNOT DRIVE. I WANT THEM TO COME GET THE CAR AND GIVE BACK THE 500 I WASTED ON TWO JUNK VEHICLES. I ALSO HAD ISSUES WITH THE 2007 FORD ESCAPE. I WAS PRETTY MUCH STUCK TAKING THIS VEHICLE SINCE I LIVE TWO HOURS AWAY AND HAD NO OTHER WAY HOME.

    Source: NHTSA WEB SITE
  • 2009 SATURN SKY
    - SPOKANE, WA

    PASSENGER SEAT AIRBAG SENSOR INOPERABLE. MAKES WHOLE AIRBAG SYSTEM INOPERABLE. WITH ADULT RIDING PASSENGER IN THE PASSENGER SEAT, PASSENGER AIRBAG OFF LIGHT IS ILLUMINATED.

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - LAMBERTVILLE, MI

    TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS AND TURNING THE VEHICLE, THE STEERING WHEEL MADE AN ABNORMAL NOISE AND THE STEERING WHEEL BECAME VERY STIFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/05/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN VUE
    - FREDERICKSBURG, VA

    I JUST BROUGHT A 2004 SATURN VUE, AND IT TAKES A LONG TIME TO GET TO 2ND AND 3RD GEAR, AND IF I AM DRIVING 30 MPH OR LOWER IT SHAKES. I HAVE TAKEN IT BACK TO THE DEALER TWICE ALREADY AND IT IS STILL DOING THE SAME THING. IT ALSO MAKES A ROUGH GRINDING, AND GROWLING SOUND. IT DOES ALL OF THE ABOVE WHILE DRIVING ON THE HIGHWAY AND CITY STREETS. IT IS ALSO HARD AT TIMES FOR ME TO TURN THE KEY TO START THE CAR , AND THE KEY CAN COME OUT AT ANY TIME.

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - GALLATIN, TN

    TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING 15 MPH, THE CONTACT'S VEHICLE LOST POWER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN ASTRA
    - TWINSBURG, OH

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN VUE
    - FORT MILL, SC

    I PULLED INTO THE PARKING LOT AT WORK, WENT TO STEP OUT OF THE CAR BEFORE I REALIZED THAT MY KEYS WERE IN MY HAND BUT THE ENGINE WAS STILL RUNNING. THAT'S WHEN I REALIZED THAT I WAS ABLE TO PULL THE KEYS OUT OF THE IGNITION WHILE THE CAR WAS IN PARK AND THE ENGINE RUNNING.

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - PARK CITY, UT

    HORN STARTING SOUNDING OFF, KEPT SOUNDING UNTIL BATTERY DIED. HORN SWITCH IS IN THE STEER WHEEL AND CONNECTED TO THE AIRBAG. ONLY WAY TO FIX IS BY HAVING HORN FUSE IN PLUGGED. THIS IS A MAJOR SAFETY ISSUE.

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - ROHNERT PARK, CA

    I WAS DRIVING AND MY TRANSMISSION I BOUGHT FROM GM ONLY 14 MONTHS AGO WENT OUT. IT WAS REMANUFACTURED AND THE PART COST ME 5,513.63 DOLLARS. I ONLY DROVE APPROXIMATELY 9,000 MILES AND THEY SAID IT WAS 12 MO. OR 1 YEAR SO THEY CAN'T HELP ME. I WOULD EXPECT A REMANUFACTURED TRANSMISSION TO LAST MORE THAN 9000 MILES AND ASKED IF I WAS THE FIRST TO HAVE FAILURE AT SO LOW MILEAGE AND HE REPLIED YES. I FEEL I'VE BEEN CHEATED AS A CONSUMER. GM PARTS TOLD ME THAT PART IS COVERED 3 YEARS OR 36,000 MILES HOWEVER CUSTOMER SERVICE SAID THAT'S WRONG. I WAS ONLY AT 14 MONTHS WHEN IT WENT OUT AND AT 9000 MILES IT IS SO UNFAIR BECAUSE IT IS SUPPOSE TO BE LIKE A BRAND NEW TRANSMISSION. ALL GM IS ABOUT IS MAKING MONEY AND NOT ABOUT THE SATISFACTION OF THEIR CUSTOMERS. CAR WAS IN MOTION WHEN IT WENT OUT.

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - ROCHESTER HILLS, MI

    RIGHT SIDE WINDSHIELD WIPER WASHER NOZZLE BROKE AT THE ELBOW WHERE IT CONNECTS THE WASHER HOSE, THE WINDSHIELD CAN'T BE CLEANED, SIMPLE USE OF THE SYSTEM AND THIS SMALL PIECE BROKE, DESIGN OR MANUFACTURING QUALITY?

    Source: NHTSA WEB SITE