SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 SATURN AURA- DENVER, CO
I OWN A 2009 SATURN AURA. LAST YEAR, IT WAS RECALLED DUE TO A FAULT WITH A BREAK LIGHT MALFUNCTION, CAUSING THE BREAK LIGHTS TO REMAIN ILLUMINATED AT ALL TIMES. I TOOK MY SATURN IN TO MY LOCAL GM TECHNICIAN TO HAVE THE ISSUE ADDRESSED AT THAT TIME. UNFORTUNATELY, THE ISSUE HAS RETUNED TO MY VEHICLE WITHIN THE LAST MONTH, AND MY BRAKE LIGHTS ARE CONSTANTLY ON WHILE I'M DRIVING THE CAR, UNLESS I ACTUALLY USE THE BREAK PEDAL, AT WHICH POINT, THEY GO OFF. I AM AT ODDS WITH MY LOCAL GM SHOP AS TO LOOKING AT THIS ISSUE AGAIN (AS IT WAS A SAFETY RECALL), AND I'M HOPING I CAN GET SOME KIND OF AUTHORIZATION OR VOUCHER TO PERFORM THIS SERVICE AGAIN TO TAKE CARE OF THIS ALREADY-RECALLED ISSUE. GM WOULD LIKE TO CHARGE ME TO PERFORM A SERVICE DIAGNOSTIC TEST, AND CANNOT GUARANTEE THAT THE ORIGINAL TERMS OF THE RECALL WOULD BE HONORED. I DON'T FEEL IT IS RIGHT TO SPEND MONEY ON A VEHICLE SAFETY ISSUE (UNDER A RECALL, NO LESS) CONSIDERING THAT GM HAS ALREADY RECALLED MY CAR ONCE AND THIS IS THE SAME PROBLEM I HAD IN THE PAST WHICH PROMPTED THE ORIGINAL RECALL IN THE FIRST PLACE. IT IS DANGEROUS TO DRIVE MY CAR IN ITS CURRENT CONDITION, AND I BELIEVE UNFAIR FOR GM TO TAKE ADVANTAGE OF TREATING THIS REPEAT ISSUE AS A "NEW" ISSUE. ANY INFORMATION YOU CAN PROVIDE WOULD BE GREATLY APPRECIATED!
Source: NHTSA WEB SITE -
2004 SATURN ION- EAST HAVEN, CT
TL* THE CONTACT OWNS A 2004 SATURN ION. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V281000 (FUEL SYSTEM, OTHER). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN SKY- OPELOUSAS, LA
MY VEHILCE HAS 39,00 MILES ON IT. THE SERVICE AIRBAG LIGHT STAYS ON. I CONTACTED GM AND THEY SAID NO RECALLS AT THIS TIME AND TO CHECK BACK PERIODICALLY. THEREFORE IF WE ALL HAVE THIS PROBLEM THEN DEFINITELY THERE IS A NEED FOR GM TO CHECK ALL OF THIS OUT. AND MOST OF THESE VEHICLES HAS VERY LOW MILES ON THEM.
Source: NHTSA WEB SITE -
2007 SATURN AURA- DAYTON, OH
TL* THE CONTACT OWNS A 2007 SATURN AURA. AFTER THE VEHICLE WAS PLACED IN PARK, BUT MOVED FORWARD AND IN REVERSE. WHILE THE VEHICLE WAS IN REVERSE OR DRIVE, IT MOVED AS IF IT WERE IN NEUTRAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 12V460000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN VUE- RIVERDALE, CA
I AM PAYING ON A 2004 SATURN VUE AND AFTER 101,000 MILES I WAS ON MY WAY TO DAYCARE WITH MY 3 YEAR OLD DAUGHT AND THE CAR TRANSMISSION SLIPPED INTO NEUTRAL NOW IT CONTINUOUSLY SLIPS INTO NEUTRAL WHILE DRIVING. 3 MONTHS AFTER BUYING VEHICLE THE STEERING WHEEL STARTED CREAKING AND MAKING LIKE A HONKING SOUND AND WE TOOK IT BACK TO DEALERSHIP AND WERE TURNED AWAY DUE TO IT BEING A PERSONAL PROBLEM. IT ALSO MAKES POPPING NOISES AND SLIPS INTO NEUTRAL WHILE ON FREEWAY AFTER 50 MPH AND WHEN MAKING SOME RIGHT TURNS.
Source: NHTSA WEB SITE -
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2008 SATURN VUE- SPARROW POINT, MD
TL* THE CONTACT OWNS A 2008 SATURN VUE. AFTER THE VEHICLE WAS TURNED OFF, THE IGNITION KEY WOULD NOT RELEASE UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE BECAME PROGRESSIVELY WORSE AND, MOST RECENTLT, THE IGNITION KEY COULD NOT BE REMOVED FROM THE IGNITION CYLINDER. THE BATTERY WAS DISABLED AND RECONNECTED WHENEVER THE VEHICLE NEEDED TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN ASTRA- PHOENIX, AZ
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN AURA- LAKE CHARLES, LA
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. VARIOUS WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT MENTIONED THAT OTHER DRIVERS NOTICED AND INFORMED THE CONTACT THAT THE REAR OF THE VEHICLE WAS ON FIRE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. THE CONTACT MENTIONED THAT SMOKE WAS SEEN COMING FROM THE HOOD OF THE VEHICLE BEFORE IT CAUGHT FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 08/30/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN ION- MORRISVILLE, NC
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT OUTSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 152,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN ION- SCOTTSDALE, AZ
I WAS IN CALIFORNIA DRIVING ON A CURVING MOUNTAIN ROAD IN LAKE ARROWHEAD- IT WAS DARK. I VEERED OFF THE ROAD INTO A TREE. I DON'T HAVE A CLEAR MEMORY OF MUCH AFTER THAT.THE AIRBAGS DID NOT DEPLOY. MY FACE BROKE THE WINDSHIELD. I HAD MY SEAT BELT IMPROPERLY FASTENED. I SUSTAINED A CONCUSSION AND BROKE LEFT NASAL BONE AND SEPTUM DEEP LACERATIONS UNDER LEFT EYE ACROSS TOP OF NOSE. PARAMEDICS TOOK ME LOCAL HOSPITAL WHERE THEY THOUGHT I'D BETTER GO DOWN TO A BIG HOSPITAL AND THEY SENT ME TO ARROWHEAD REGENCY HOSPITAL DOWN THE HILL IN SAN BRENARDINO.
Source: NHTSA WEB SITE