SATURN Complaints

TAKATA RECALL ON 4-14-16 I RECEIVED A RECALL NOTICE FROM SATURN WITH A DATE OF MARCH 2016. I CALLED SATURN AND THEY TOLD ME THERE IS NO REMEDY. I ASKED TO HAVE MY DEFECTIVE AIRBAG REMOVED. THEY CALLED THE DEALER WHILE I WAS ON THE PHONE AND SET UP APPOINTMENT ON 4-19-16 AT 9 AM AT HILTON HEAD AUTOMOTIVE. THE SERVICE MANAGER AT THE DEALER, MICHAEL CULP, TOLD ME THEY COULD NOT REMOVE MY DEFECTIVE AIR BAG BECAUSE IT WOULD PRESENT A LIABILITY FOR GM. HE STATED THAT SHOULD MY AIRBAG DEPLOY AND INJURE OR KILL ME, IT WOULD BE A LIABILITY FOR TAKATA AND NOT THEM. I OBTAINED A SIGNED WORK ORDER FROM SERVICE MANAGER, MICHAEL CULP SAYING THAT GM WILL NOT ALLOW THEM TO REMOVE THE AIR BAG.HE SAID THEY COULD TAKE THE CAR ON TRADE AS IS AND THAT THEY WOULD RESELL TO ANOTHER PERSON WITH THE DEFECTIVE AIR BAG. HE SAID IT IS NOT ILLEGAL TO RESELL. THIS IS APPALLING TO ME. THEY ADVISED THAT THERE IS NO REMEDY FOR MY AIRBAG AND CANNOT SAY IF OR WHEN A REPLACEMENT AIR BAG WILL BE AVAILABLE. I WANT TO KEEP MY CAR AND I WANT THE AIR BAG REMOVED UNTIL THEY CAN REINSTALL A SAFE AIRBAG.

ONE EVENING I GOT IN MY CAR AND IT REFUSED TO START. AFTER A FEW MINUTES OF TROUBLESHOOTING I TRIED STARTING IN NEUTRAL WHICH WORKED. SINCE THAT NIGHT THE VEHICLE DOES NOT GO INTO PARK. THE GEAR POSITION INDICATOR DOES NOT MATCH THE CURRENT GEAR. THE ONLY WAY TO PARK THE CAR IS TO SET THE GEAR SHIFT TO PARK AND SET THE PARKING BRAKE. YOU CAN THEN TAKE THE KEY OUT. TO START IT AGAIN YOU HAVE TURN THE KEY ON AND MOVE THE SELECTOR NEUTRAL. THIS IS A HAZARD BECAUSE YOU NEED TO REMEMBER TO SET THE PARKING BRAKE WHEN YOU TURN THE CAR OFF OR IT WILL ROLL AWAY. EVEN IF YOU SET THE CAR IN PARK WHILE THE ENGINE IS RUNNING THE CAR WILL REVERSE OR ROLL AWAY IF YOU DON'T APPLY THE BRAKE OR SET THE PARKING BRAKE.

FOR THE PAST YEAR WHEN I TURN ON MY VEHICLE & START DRIVING THE SERVICE AIRBAG LIGHTS UP & STARTS DINGING. IN OCTOBER 2015 I WAS INVOLVED IN A COLLISION ON INTERSTATE 60 & MY AIRBAGS NEVER DEPLOYED WHEN IMPACT ACCRUED GOING APPROXIMATELY 55ML AN HR & MY FRONT BUMPER HAD TO BE REPLACED & DRIVERS SIDE WHEEL LOCKED UP MAKING CAR NOT DRIVEABLE IMPACT WAS ON PASSENGER FRONT & SIDE OF CAR & MY AIRBAGS NEVER DEPLOYED & LIGHT CONTINUES TO READ SERVICE AIRBAG I WENT TO CHEVROLET 1YR AGO & TOLD THEM THEY SAID MY CAR HAD A RECALL ONLY FOR THE BRAKE LIGHTS & THAT'S ALL THAT FIXED. THE OIL ENGINE LIGHT COMES ON ONCE & AWHILE EVEN WHEN MY OIL HAS BEEN CHANGED BUT NOT AS OF HER AS THE SERVICE AIRBAG LIGHT YET MY CAR SHOWS ITS NOT INCLUDED IN THE AIRBAG RECALL SO I DON'T UNDERSTAND WHAT'S GOING ON & NO ONE ELS HAS ANSWERS EITHER EXCEPT TO TAKE IT TO DEALERSHIP BUT WHEN I DID NOTHING WAS DONE IT EVEN LOOKED AT WHEN COMES TO MY AIRBAG & AGAIN AIRBAGS NEVER DEPLOYED WHEN I WAS INVOLVED IN A COLLISION ON INTERSTATE 60 IN OCT 2015. ALSO MY DRIVERS SIDE SEAT WHEN AJUSTING THE SEAT CONTINUES TO GO OUT & TAKES A DAY OR TWO ON CONTINUALLY PLAYING WITH AJUSTERS ON SIDE OF SEAT TO GET IT TO WORK TO PUSH SEAT BACK OR FORWARD IF I ALLOW ONE OF MY KIDS TO USE CAR TO RUN TO STORE.

STARTED SMOKING THE 1ST TIME. REPLACED BRAKES,ROTORS AND BREAK CALIPER ON PASSENGER'S SIDE. RAN AND DROVE FINE FOR ABOUT 1 WEEK AND DID IT AGAIN. ALL BRAKES AND ALL THAT WAS REPLCED WERE SMOKING HOT AND BROWN IN COLOR LETTING ME KNOW THAT ALL PARTS OVER HEATED. MY CAR HAS BEEN PARKED SINCE 2014 AND NOT USED UNTIL I HEAR A RECALL. I ALREADY KNOW THIS PROBLEM WILL ARISE CONTINUALLY BY ALL THE INFORMATION I HAVE FOUND. DEALERSHIPS CAN'T EVEN FIND THE PROBLEM. WHAT DOES THAT TELL YOU.

DRIVING DOWN IN CONGESTED MORNING TRAFFIC ON HIGHWAY WHEN ENGINE SHUT OFF. WITH ENGINE OFF, BRAKES HARD TO PUSH AND STEERING VERY DIFFICULT. VEHICLE COASTED TO STOP. ENGINE WOULD NOT RESTART. IT JUST TURNED OVER. SHOP SAID TIMING CHAIN SNAPPED AND ENGINE HAD TO BE REPLACED.

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE WHEEL BECAME LODGED INTO THE WHEEL WELL. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THE FRONT LOWER CONTROL ARM FAILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. UPDATED 05/17/16*LJ *TR

SPORADICALLY, WATER LEAKS FROM THE CEILING AIR VENTS/REAR VIEW CAMERA/ A-BRACES/ AIRBAG COVERS AND BASICALLY ANY OTHER PLACE WATER CAN COME OUT OF. I HAVE HAD IT TO THE GMC DEALER 2X TO LOOK FOR THE ISSUE BUT THEY CANNOT REPLICATE. IN VIEWING INFORMATION ONLINE (SPECIFICALLY EDMONDS.COM) IT APPEARS THAT THIS HAS BEEN A WELL KNOWN PROBLEM SINCE THE AUTO WAS MANUFACTURED - I AM JUST LUCKY THAT MINE HAS BEEN SPORADIC. IT HAS NOT EFFECTED COMPONENTS OF THE VEHICLE YET, BUT IF IT KEEPS HAPPENING I HAVE LITTLE DOUBT THAT THERE WILL BE ISSUES - PARTS CORRODING, ELECTRICAL ISSUES, ETC. AS MENTIONED EARLIER, IT BAFFLES ME THAT THERE ARE 18 PAGES OF IDENTICAL COMPLAINTS, YET THE MANUFACTURER HAS NEVER BEEN MADE TO DO ANYTHING ABOUT IT - AN IDIOT CAN TELL THAT THERE HAS TO BE SOME MANUFACTURER DEFECT TO HAVE THAT # OF OCCURENCES. I REALLY DON'T EXPECT ANYTHING TO COME OF MY ISSUE, BUT WANTED TO DOCUMENT WHAT HAS HAPPENED IN CASE THERE ARE MORE SERIOUS ISSUES LATER SUCH AS AN ACCIDENT CAUSED BY EQUIPMENT FAILURE DUE TO WATER DAMAGE - IT IS ONLY A MATTER OF TIME BEFORE THIS DEFECT CAUSES SERIOUS HARM TO SOMEONE.

TL* THE CONTACT OWNS A 2008 SATURN ASTRA. WHEN THE VEHICLE WAS SHIFTED INTO PARK, IT WOULD NOT ENGAGE IN PARK AND KEPT MOVING. IN ORDER TO SHUT OFF THE VEHICLE, THE CONTACT HAD TO APPLY THE HAND BRAKE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY DAY FOR THE PAST TWO WEEKS. THE APPROXIMATE FAILURE MILEAGE WAS 30,126.

TAKATA RECALL. IT IS UNACCEPTABLE TO INFORM ME THAT MY CAR NEEDS TO BE RECALLED TO FIX THIS POTENTIALLY FATAL PROBLEM BUT TELL ME THE PARTS ARE UNAVAILABLE. EVERY DAY THEY DON'T HAVE THE PARTS, SOMEONE COULD BE KILLED.