SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN AURA
    - MORENO VALLEY, CA

    WHILE PASSING ANOTHER CAR TO MERGE ONTO AN OFF RAMP, I ACCELERATED AND THEN LET UP ON THE GAS PEDAL AS I EXITED. IMMEDIATELY THE ENGINE STARTED MAKING A LOUD TICKING NOISE WHICH CONTINUED AS I DROVE HOME ON SURFACES STREETS. UPON STARTING THE CAR THE NEXT DAY I HEARD A LIGHT KNOCKING NOISE. I DROVE TO THE CHEVY DEALER AND THE KNOCK GOT LOUDER. THEY ADVISED TEARING THE ENGINE DOWN FOR $1,000 TO DETERMINE THE ISSUE. THEY SAID THERE WAS METAL IN THE OIL. I BELIEVE MY ISSUES ARE THE SAME AS MANY 3.6LTR VVT ENGINE OWNERS, THE TIMING CHAINS AND SUPPORTS FOR THEM. THE NOISE IS PERSISTENT AND VARIES IN TONE. I HAD BARELY 50,000 MILES ON IT AND HAVE KEPT THE OIL CHANGES REGULAR, I EVEN HAD MOBILE 1 SYNTHETIC PUT IN ITS LAST OIL CHANGE. I AM EXTREMELY FRUSTRATED AS THIS WAS MY FIRST AMERICAN MADE NEW CAR PURCHASE AND THERE WERE ONLY EIGHT MONTHS AFTER IT WAS PAID OFF WHEN THIS FAILURE OCCURED. I AM A USAF VET AND RETIRED FROM A CITY JOB OF 30 YEARS. AFTER SPENDING $32,000 ON THIS CAR, I EXPECTED SO MUCH MORE.

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - PONTIAC, MI

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL ODOR AND WAS LEAKING FUEL FROM UNDERNEATH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN VUE
    - AUGUSTA, GA

    AFTER STARTING MY VEHICLE, THE STEERING WARNING LIGHT CAME ON. I TRIED TO TURN THE STEERING WHEEL TO THE LEFT AND RIGHT AND CANNOT TURN IT IN EITHER DIRECTION. IT'S LOCKED UP!!!! I'M JUST THANKFUL I WAS NOT DRIVING WHEN THIS HAPPENED

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - BELLMORE, NY

    TAKATA RECALL,,,I HAVE BEEN SMELLING FUEL FROM MY CAR ABOUT 2 WEEKS,,I TOOK IT TO AN AUTOMOTIVE FOR DIAGNOSTIC AND THEY TOLD ME AND GAVE ME A PRINT OUT OF A RECALL THAT WAS SENT JULY 2015,,THIS I NEVER RECEIVED, SO I CALLED A GM PLACE WHERE I PREV HAD MY RECALL DONE AND SAID THAT MY VIN NUMBER IS NOT RECALLED FOR THIS PROBLEM! THEY SAID THAT ALL 2006 SATURN IONS ARE NOT THE SAME, SINCE MY VIN # IS NOT PART OF THIS RECALL THEY WONT FIX M Y CAR,,,I DONT UNDERSTAND , I AM SMELLING FUMES NOT ONLY WHEN I DRIVE , BUT HOURS LATER IT STILL SMELLS. THEY SAID I COULD BRING IT IN FOR 300.OO DIAG. AND THEN PAY TO HAVE IT FIXED!! CAN YOU EXPLAIN THIS TO ME PLEASE!?

    Source: NHTSA WEB SITE
  • 2008 SATURN SKY
    - SAN ANTONIIO, TX

    THE AIRBAG LIGHT ILLUMINATED INDICATING AN ISSUE WITH THE SENSOR IN THE PASSENGER PRESENCE SYSTEM. I HAD THE CAR EXAMINED BY THE DEALER WHO DIAGNOSED A PROBLEM WITH THE PASSENGER PRESENCE SYSTEM. THE CAR HAS APPROXIMATELY 46K MILES AND AT THE TIME OF THE LIGHT ILLUMINATING HAD APPROXIMATELY 38K MILES. THE DEALER STATED THAT BECAUSE THE CAR IS OUT OF WARRANTY, I AM RESPONSIBLE FOR THE COST OF THE REPAIR. I ELEVATED THE ISSUE TO GM CORPORATE WHO STATED THAT THEY WOULD NOT REPAIR THE VEHICLE AT THEIR COST BUT OFFERED ME A $1000 GM LOYALTY CREDIT TOWARDS THE PURCHASE OF A NEW VEHICLE. I WAS TOLD THAT THE PPS DEFECT DISABLES THE PASSENGER AIRBAG. THIS IS A SAFETY ISSUE AS IT MAY RESULT IN A SERIOUS INJURY OR LOSS OF LIFE SHOULD THE AIRBAG NOT DEPLOY IN AN ACCIDENT. THE IGNITION SWITCH WAS REPLACED UNDER THE RECALL FOR SIMILAR RISKS. AT THIS POINT, I HAVE INSTRUCTED MY FAMILY TO NOT ALLOW ANYONE IN THE PASSENGER SEAT AS WE WOULD NOT BE ABLE TO SAFELY PROTECT A PASSENGER IN THE EVENT OF AN ACCIDENT. THIS IS CREATING A LOSS OF USE FOR ME AND MY FAMILY.

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - EDISON, NJ

    CAR HAS 40000 MILES ON IT . LOST REVERSE GEAR AND HAS TROUBLE SHIFTING GEARS. IS IN SHOP. TOLD WE NEED TO REPLACE TRANSMISSION. PROBLEMS OCCURRED WHILE DRIVING.

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - CINCINNATI, OH

    LIFTGATE WAS NOT STAYING UP - THERE WAS A RECALL AND I TOOK IT IN - NOW.......I HAD MINE 'FIXED' AND WHEN I WAS GETTING READY TO TRADE IN, LOW AND BEHOLD IT STARTS TO OPEN THEN CLOSES RIGHT AWAY AGAIN. THEY DIDN'T CHANGE ANY PARTS, THEY ONLY 'REPROGRAMMED' THE MOTOR PER THE PAPERWORK. I JUST CALLED THE DEALER REPAIR SERVICE AND THEY SAY, I AM RIGHT THEY DIDN'T THE STEPS ARE TO FIRST 'REPROGRAM' AND IF THAT FIXES IT THEY DON'T HAVE TO CHANGE ANYTHING OUT. NOW MY HATCH OPEN PARTLY THEN CLOSES AGAIN, WITHOUT EVEN GOING ALL THE WAY UP AND I WAS JUST TOLD, BRING IT BACK UP AND WE WILL CHECK IT AND IT IF DOES NOT LINK TO THE RECALL, THEY WILL NEED TO DO MORE TESTING. GO FIGURE'.. MY CAR WASN'T DOING THIS WHEN I TOOK IT IN, AND NOW MYSTERIOUSLY THIS HAPPENS. NOT HAPPY!!!!!!

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - TROY, MI

    TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - CORALVILLE, IA

    SES LIGHT ILLUMINATED AT APPROX 95,000 MILES WHEN BACKING OUT OF MY DRIVEWAY. CODE READ IS P0017. I TOOK TO MY LOCAL IOWA CITY GM DEALERSHIP TO DIAGNOSE AND WAS TOLD IT'S A STRETCHED TIMING CHAIN. I'M THE VEHICLE'S SECOND OWNER AND PURCHASED IT 6 YEARS AGO AT 33,000 MILES. I'VE ALWAYS PERFORMED REGULAR OIL CHANGES AT THE SPECIFIED INTERVALS AND TAKEN GOOD CARE OF THE CAR. I WAS QUOTED $2,500 TO FIX THIS, AND TOLD THIS IS NOT UNDER WARRANTY. A TECHNICAL SERVICE BULLETIN WAS ISSUED FOR CERTAIN EFFECTED VEHICLES OF THE SAME YEAR WITH THE SAME ENGINE BUT EXCLUDES THE SATUN/AURA XR: HTTP://WWW-ODI.NHTSA.DOT.GOV/TSBS/. THIS IS A SAFETY ISSUE WITH THE CAR AND WOULD I WOULD LIKE TO KNOW WHY MY 3.6L ENGINE IS NOT COVERED UNDER THE ABOVE BULLETIN.

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - SOUTHFIELD, MI

    I WAS ON MY WAY HOME FROM WORK, DURING RUSH HOUR, ON MARCH 22, 2016 AND NOTICED THAT I WAS HAVING DIFFICULTY ACCELERATING PAST 40 MPH. THE VEHICLE FELT AS IF IT WAS NOT SHIFTING GEARS. I THOUGHT ABOUT GOING DIRECTLY TO THE DEALER FOR SERVICE BUT COULD NOT ACCELERATE PAST 25 MPH AT THAT POINT. I WAS ABLE TO MAKE IT HOME SAFELY AND HAD THE CAR TOWED TO THE DEALER THE VERY NEXT DAY. THE DEALER CALLED TO INFORM ME THAT THERE WERE SEVERAL ISSUES WITH THE MOST EXPENSIVE BEING A TRANSMISSION TEAR DOWN WITH REPAIR OR REPLACEMENT. THIS SHOULD BE COVERED UNDER SERVICE BULLETIN #14404. I AM VERY DISAPPOINTED WITH THE NUMBER OF RECALLS I HAVE HAD ON MY VEHICLE. IT HAS JUST BEEN PAID OFF AND NOW I FEEL IT IS TURNING INTO A MONEY PIT AND A DEATH TRAP. I HAVE RECEIVED SERVICE BULLETIN #15356 BUT NOT #14404 WHICH SEEMS TO APPLY TO MY ISSUE. PRIOR TO THIS DATE, I HAD NOT EXPERIENCED ANY KNOWN TRANSMISSION ISSUES.

    Source: NHTSA WEB SITE