SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 SATURN ION
    - CLEVELAND, OH

    THE HOOD CATCH DETACHED FROM THE HOOD WHILE DRIVING THE VEHICLE ON THE HIGHWAY. SPEED WAS APPROXIMATELY 70 MPH. THE HOOD SLAMMED BACK INTO THE WINDSHIELD, CRACKING THE GLASS. THE HOOD WAS RUSTY AROUND THE MOUNTING POINTS OF THE CATCH AND THE CATCH BROKE FREE WITHOUT WARNING. THE CATCH REMAINED IN THE HOOD LATCH. I DROVE THE VEHICLE OFF OF THE HIGHWAY WITHOUT ACCIDENT OR INJURY.

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - BRIGHTON, MI

    MY HOPE IS THAT GM WILL OFFER AN EXTENDED WARRANTY TO SUBSIDIZE ME FOR SOME, IF NOT ALL, OF THE COST TO REPAIR MY VEHICLE - ESTIMATED BY FELDMAN CHEVROLET @ $1,350.00. PRIOR TO SETTING UP THE SERVICE APPOINTMENT WITH FELDMAN CHEVROLET, I WAS INFORMED BY A GM REPRESENTATIVE (NAMED CASEY) THAT IF MY VEHICLE ISSUES, AFTER BEING FORMERLY DIAGNOSED BY GM DEALER, WERE CONSISTENT WITH THE PROBLEMS COVERED UNDER THE EXTENDED WARRANTY, MY VEHICLE MIGHT VERY WELL BE COVERED. I'M STILL AWAITING A CALL BACK FROM CASEY AFTER HAVING CALLED LAST WEEK. MY POWER STEERING PROBLEMS BEGAN IN APRIL 2015 WHEN I HAD APPROXIMATELY 135,000 MILES ON THE VEHICLE. AT THAT TIME THE POWER STEERING WOULD INTERMITTENTLY FAIL WHEN STARTING THE VEHICLE BUT I COULD ALWAYS FIX THE PROBLEM BY SIMPLY SHUTTING OFF THE ENGINE AND RESTARTING. THIS PROBLEM WOULD RE-OCCUR ABOUT ONCE EVERY OTHER MONTH OVER THE NEXT NINE MONTHS AND I WAS ALWAYS ABLE TO IMMEDIATELY RESOLVE THE PROBLEM BY TURNING THE POWER OFF AND RESTARTING. IT WAS AN INCONVENIENCE BUT NOT SIGNIFICANT ENOUGH TO CAUSE ME TO BE ALARMED OR TO CONSIDER A SERVICE CALL. IN EARLY FEBRUARY OF THIS YEAR MY POWER STEERING COMPLETELY FAILED AND I CAN NO LONGER FIX THE PROBLEM. IN ADDITION TO THE POWER STEERING WARNING LIGHT THE ESC WARNING LIGHT IS CONSTANTLY ON. THE ADVISOR AT THE DEALERSHIP TOLD ME THE CONDITION WOULDN'T WORSEN SO I HAVE CONTINUED USING THE CAR. REGRETTABLY, I RECEIVED NO NOTIFICATION FROM GM ABOUT THIS ISSUE NOR WAS I OFFERED THE EXTENDED WARRY COVERAGE AT ANY TIME IN WRITING OR OTHERWISE. HAD I BEEN MADE AWARE OF THE EXTENDED WARRANTY, IN AUGUST 2015 WHEN IT WAS OFFERED, I WOULD HAVE QUALIFIED FOR THE EXTENDED WARRANTY COVERAGE AND WOULD HAVE HAD THE NECESSARY REPAIRS DONE.

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - NORTH HOLLYWOOD, CA

    MY PASSENGER SIDE AIRBAG SENSOR IS FAULTY. IT THEN SHUTS DOWN THE ENTIRE AIRBAG SYSTEM. ONCE THE PASSENGER PRESENCE SENSOR FAILS, IT STORES A CODE IN THE SRS MODULE AND LIGHTS UP THE 'SERVICE AIR BAG' LIGHT. THE AIRBAG ON THE PASSENGER SIDE BECOMES DISABLED ONCE THIS LIGHT IS ILLUMINATED. THIS CAN POSE AN INCREASED RISK OF INJURY TO THE PASSENGER IN AN ACCIDENT. THE SAME PROBLEM HAS OCCURRED IN OTHER CARS WITH THE AIRBAG SENSOR BRAND/TYPE - INCLUDING THE CADILLAC CTS- THESE WERE RECALLED. WHY HAS THE SATURN NOT BEEN RECALLED IF IT IS THE SAME PART? PLEASE LOOK INTO THIS ISSUE BEFORE PEOPLE GET HURT OR KILLED!

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - BALTIMORE, MD

    TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE SEAT BELT FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - CANTON, MI

    SECOND TRANSMISSION FAILURE, LOSS OF POWER AND FAILURE TO UPSHIFT WHILE ACCELERATING IN HEAVY TRAFFIC. HAD TO PULL INTO CENTER LANE TO AVOID INTERFERING WITH TRAFFIC NEARLY CAUSING COLLISION WITH ONCOMING TRAFFIC PREPARING TO TURN. WAS NOTIFIED BY DEALERSHIP THAT IT IS A TRANSMISSION PROBLEM. AWAITING ESTIMATE FOR REPAIRS. FIRST TRANSMISSION FAILURE AT 42K MILES SECOND FAILURE AT 86K MILES. OTHER VEHICLES OF THIS TYPE HAD EXTENDED WARRANTY FOR THIS TYPE PROBLEM BUT FOR SOME REASON, THIS VEHICLE WAS NOT INCLUDED

    Source: NHTSA WEB SITE
  • 2009 SATURN VUE
    - PHENIX CITY, AL

    TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND AN ABNORMAL SOUND EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE INLET PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASION WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. IN ADDITION, THE SHAFT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,685. UPDATED 04/21/2016*LJ UPDATED 05/31/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - ROCHESTER HILLS, MI

    2009 SATURN AURA. COMPLETE LOSS OF POWER STEERING FUNCTIONALITY. WARNING MESSAGE ON DASHBOARD INDICATED LOSS OF POWER STEERING.

    Source: NHTSA WEB SITE
  • 2005 SATURN AURA
    - ANAHEIM, CA

    ELECTRONIC POWER STEERING WENT OUT IN 07-26-2009,12-26-2013 AND 12-15-2015 WHEN ON HWY AND CITY STREETS.

    Source: NHTSA WEB SITE
  • 2009 SATURN SKY
    - SLIDELL, LA

    PASSENGER AIR BAG LIGHT ON DASH INDICATES PROBLEM WITH PASSENGER SENSOR. I WAS DRIVING WITH MY GRANDSON WHO WEIGHS ABOUT 110 POUNDS AND SUDDENLY THE LIGHT CAME ON. THIS IS ALARMING SINCE I DON'T KNOW IF THERE WAS A COLLISION, IT WOULD PREVENT THE AIR BAG FROM DEPLOYING AND MY PASSENGER WOULD NOT BE PROTECTED. UPON SEARCHING THE INTERNET IT IS OBVIOUS THAT THIS IS A COMMON PROBLEM WITH THE SATURN SKY AND SHOULD BE RECALLED SINCE IT IMPACTS THE SAFETY OF THE OCCUPANTS. THE SENSOR IS A THINK PLASTIC CIRCUIT WHICH IS LOCATED UNDER THE SEAT COVERING AND GETS WORN OUT. TOTALLY UNACCEPTABLE AND SEEMS THAT GENERAL MOTORS WOULD WANT TO ADDRESS THIS ISSUE TO PREVENT LOSS OF LIFE AND POTENTIAL LAW SUITS.

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - LOCKPORT, LA

    MY WIFE'S 2007 SATURN SKY PASSENGER SERVICE AIR BAG INDICATOR AND AIR BAG WARNING LIGHT IS ON AND STAYS ON. I WAS TOLD UNLESS THIS IS FIXED (FOR A COST OF ABOUT $900.00) THE AIR BAG WILL NOT DEPLOY IN CASE OF AN ACCIDENT. THE GM DEALER THAT LOOKED AT THE SKY SAID "PASSENGER SEAT SENSOR IS OUT AGAIN." NOT GOOD THAT GM DOES NOT CARE IF YOUNG KIDS THAT RIDE WITH THEIR GRAND MOTHER GETS FATALLY INJURED IN A CAR ACCIDENT. (NO AIR BAG WILL DEPLOY). MAYBE A GM EXECUTIVE WOULD CARE MORE IF ONE OF THEIR KIDS OR GRAND KIDS WOULD BE RIDING IN A CAR THAT HAS A FAULTY AIR BAG ISSUE. THIS ISSUE IS HAPPENING ON MOST OF THE SATURN SKY VEHICLES. JUST GIVE A RECALL - DO THE RIGHT THING!

    Source: NHTSA WEB SITE