SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN AURA
    - Midland, MI

    My steering wheel started to randomly shake while I was driving this car through a car wash that I go through monthly. all of a sudden my wheel locked up and flashing warning signals appeared on my dashboard “SERVICE ESC” making me at a loss of electric power steering assist. I never got in an accident or anything. It just happened while I was driving through a car wash.. I know my vehicle should be involved in the loss of electric power steering assist as it has had every symptom and have had multiple 3rd party mechanics tell me the same thing that this is under a recall, but when I check I do not see this recall for my VIN. I was very concerned for my well being and am confused why this is not covered as I had a special coverage for this under my VIN : [XXX] . 2009 Saturn aura XE SEDAN. It is a consistent message I get on my vehicle when I start and am unfortunately not able to drive it because I do not want to put others at risk. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - Littlestown , PA

    The Air Bag Service Warning Message and warning light is illuminated I took the car back to the dealership had it serviced and a month later the message and light are on again. The passenger Air Bag sensor is malfunctioning sometimes it doesn't detect the passenger most times it detects a passenger when there isn't one. The tail and brake lights work intermittently. The steering system is dangerous. There's vibrating in the steering wheel and accelerator pedal at all speeds, the steering wheel pulls and jerks when braking and hitting bumps, the steering doesn't hold alignment and the power steering works intermittently.

    Source: NHTSA WEB SITE
  • 2005 SATURN L300
    - Katy, TX

    Drivers seat suspension separated under the seat. Sudden drop caused temporary loss of full visibility, poor driver controls contact, distraction and potential collision. Problem is permanent and therefore unrepeatable and not presented to dealer or service center. Managed somewhat poorly afterwards with a pillow atop the seat. Problem has not been inspected by manufacturer, police, insurance representative or others. No warning lamps, messages or other symptoms of the problem prior to failure. None after failure.

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - Converse, TX

    The automatic transmission shift cable, has malfunctioned. The center piece that connects to the gear shift has melted, and prevents the car from starting and shifting gears. The damage was created due to high temperatures from the motor, being that it is very close to it. This should be replaced by the manufacturer.

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - Lancaster, CA

    The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The message "EPS Failure" was displayed. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 14E044000 (Steering); however, the contact related the failure to the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 64,194.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - Columbus, OH

    The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds and making left or right turns on several occasions, the vehicle lost power steering functionality. The contact stated that the steering wheel became firm and required added effort to turn the steering wheel while driving. The contact stated that simultaneously, the EPS warning light was illuminated. The vehicle was turned off and restarted each time, but the failure reoccurred a short time later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - Eldorado Springs, MO

    My electric power steering stopped working. Not safe to drive. This was fixed prior on recall. I did not own car then.

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - Arcadia, FL

    This is a 2007 Saturn Sky base. The GM recall is # 17036. Every time I contact a GM dealer for getting this recall taken care of, I am told they cannot get the parts, or that there is NOT any recall on this vehicle ! The first notice I rec'd for this recall is dated April 2017. I WANT TO GET THIS DONE AND TAKEN CARE OFZ. THIS has gone on long enough !!!

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - Wichitaa, KS

    My car gear shift slides through the gears but wont shift out of park. Something is wrong with the transmission shift cable. I see an active recall for this exact problem on my type of car (NHTSA 14V224) but for some reason my vin isn’t showing up.

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - Craig, AK

    The contact owned a 2006 Saturn Vue. The contact stated that while driving at a slow speed under the 50 MPH speed limit, the vehicle slid on a patch of black ice; the contact was able to correct the vehicle. The contact stated that there was snow on the ground.  Soon afterwards, the vehicle slid on another patch of black; the vehicle slid across the road and hit the embankment head-on. The vehicle went up the embankment and down to the ditch below, where the vehicle landed on the driver's side, where it came to a stop. No warning lights were illuminated. The contact stated that none of the air bags deployed. A police report was filed. Afterwards, the contact and the contact's daughter stopped by the clinic. The contact suffered minor injuries to the chest caused by the seat belt. The contact had bruises across the chest. The contact's daughter was in the front passenger seat, and her head hit the windshield. The daughter sustained a bump on the head, which turned out to be a mild concussion, and some bruises. The vehicle was towed to the residence. The insurance company was notified of the accident. The contact was unsure if the insurance company had declared the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage was unknown. 

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE