SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN L300- MIAMI, FL
THE CAR SMELLS OF GAS ON THE INSIDE AS WELL AS THE OUTSIDE OF THE CAR WHILE DRIVING ANYWHERE. EVEN WHEN ITS PARKED THE CAR SMELL OF GAS. THIS STARTED ABOUT 3 MOS AGO.
Source: NHTSA WEB SITE -
2002 SATURN VUE- COCOA BEACH, FL
I HAD SEVERAL PROBLEMS WITH MY IGNITION SWITCH SINCE BUYING THIS VEHICLE AS NEW, SO THE SWITCH WAS REPLACED ON DEC 2008 AT THE DEALERSHIP, WHICH I PAID FOR. I BROUGHT THIS VEHICLE TO A GM DEALER PER THE RECALL IN 2015 AND WAS TOLD ALL IS GOOD, SO I COULD CLAIM REIMBURSEMENT FOR THE 2008 REPAIR. TO DATE, AFTER FILLING IN THE REQUIRED FORMS AND SUBMITTING THEM TO A LOCAL GM DEALER, AND CORRESPONDING WITH GM CORPORATE, THEY REFUSE TO REIMBURSE ME FOR THE REPAIR BECAUSE THEY DID NOT KEEP ANY SATURN MAINTENANCE RECORDS WHEN THE DIVISION WAS SHUTTERED, EVEN THOUGH CORPORATE WAS THE OFFICE THAT NOTIFIED ME OF THE EXACT DATE OF THE IGNITION SWITCH REPAIR SO I COULD SUBMIT MY CREDIT CARD STATEMENT AS PROOF. THE LAST CONTACT FROM CORPORATE WAS 15 DEC 2015 WITH NO RESPONSE FROM SEVERAL MESSAGES LEFT WITH THEIR CASE MANAGER, PAULA (866-790-5700, EXT. 5913223).
Source: NHTSA WEB SITE -
2006 SATURN VUE- MOCKSVILLE, NC
WHEN IT IS COLD, IT IS VERY DIFFICULT TO TURN THE KEY IN THE IGNITION. ITS TAKES APPROX. 30-45 MINUTES TO TRY AND GET THE KEY TO TURN OVER. ALSO, ONCE THE CAR IS ON IT IS EXTREMELY EASY FOR THE KEY TO COME OUT OF THE IGNITION WHILE THE CAR IS RUNNING. MY TRANSMISSION ALSO SHAKES UNCONTROLLABLY IN THE PARK OF BRAKE POSITION. WHEN GOING UP AND HILLS OR DRIVING ON ROUGH ROADS MY SPEED DECREASES WITH OUT MY CONTROL. MY CHECK ENGINE LIGHT COMES ON AT LEAST ONCE A MONTH. I HAVE HAD TO GO IT CHECKED BUT, WAS TOLD THAT THE PROBLEMS THEY ARE MENTIONED ARE NOT PROBLEMS AT ALL AND THEY CAN NOT UNDERSTAND WHY THE ENGINE LIGHT KEEPS COMING ON.
Source: NHTSA WEB SITE -
2007 SATURN ION- SAINT LOUIS, MO
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE LINE THAT RUNS FROM THE FUEL TANK TO THE ENGINE LEAKED GASOLINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 68,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN OUTLOOK- READING, MA
DRIVER'S SIDE WINDSHIELD WIPER FAILURE. THIS WAS A RECALL FOR SATURN OUTLOOK IN 2007 - 2008. THIS IS THE SAME FAILURE AS THAT RECALL. THE OUTLOOK 2009 SHOULD HAVE BEEN INCLUDED IN THIS RECALL. LUCKILY IT FAILED IN MY DRIVEWAY.
Source: NHTSA WEB SITE -
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2008 SATURN OUTLOOK- BETHESDA, MD
WARNING LIGHT SAYS 'SERVICE AIR BAG'. THIS IS A GM RECALL ITEM SINCE 2014. THIS LIGHT JUST STARTED ON MY CAR. GM WILL NOT SERVICE MY CAR AS IT SAYS IT IS NOT AN OPEN RECALL ITEM FOR MY VIN. PLEASE HELP.
Source: NHTSA WEB SITE -
2008 SATURN VUE- FAIR PLAY, SC
KEY STUCK IN IGNITION LOCK CYLINDER. STEERING WHEEL LOCKED. BRAKES LOCKED. SHIFTER LOCKED. EMERGENCY FLASHER LIGHTS NOT WORKING. ALL ELECTRICAL OFF, WINDOWS WOULD NOT OPEN. KEY WOULD NOT TURN IN LOCK CYLINDER. CAR WOULD NOT START. ONSTAR COMMUNICATION WAS DISABLED. LOCK CYLINDER HAD TO BE DRILLED OUT AND REPLACED. HOUSING IN STEERING COLUMN WAS DAMAGED AND HAD TO BE REPLACED. CAR HAD TO BE TOWED. SATURN VUES WERE RECALLED FOR IGNITION LOCK CYLINDER REPLACEMENT, BUT 2008 MODELS WERE LEFT OUT OF THE RECALL. THEY SHOULD BE ON THE RECALL LIST FOR IGNITION CYLINDER STEERING WHEEL LOCK PROBLEMS ALONG WITH THE OTHER SATURN VUE MODELS. STEERING WHEEL LOCKED AND PREVENTED ME FROM LEAVING A NEARLY EMPTY PARKING LOT AT DUSK. I HAD NO WAY TO CALL FOR HELP FROM THE CAR. I DEPEND ON ONSTAR FOR EMERGENCY ASSISTANCE WHERE CELL SIGNALS ARE WEAK.
Source: NHTSA WEB SITE -
2007 SATURN AURA- DEWITT, MI
I HAVE A 2007 SATURN AURA XR 3.6L, THE ENGINE LIGHT CAME ON, MY MECHANIC DIAGNOSED THE CODES AS 1). REPLACE ENGINE 2). REPLACE TIMING CHAIN. SUNDAY, JAN 17TH, 2016 MY ENGINE BLEW. THERE ARE 157,000 MILES ON THIS CAR AND WAS EXTREMELY WELL CARED FOR & HAVE RECORDS TO PROVE SO. THE TIMING CHAIN BROKE CAUSING THE ENGINE TO BLOW. I LOVED THAT CAR ....
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- PORT CHARLOTTE, FL
OCTOBER 16, 2014 TRANSMISSION 6T75 AWD FAILED. INTO SHOP 10/17/14. COST $4281.45 FOR TRANSMISSION PLUS $366.53 FOR CAR RENTAL. [HAVE BILLS] TRANSMISSION WENT INTO "LIMP" MODE DUE TO LOSS OF ALL GEARS EXCEPT 6TH GEAR. MARCH 2015 RECEIVED LETTER FROM GM STATING "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2008 MODEL YEAR SATURN OUTLOOK VEHICLES MAY EXPERIENCE A CRACKED OR FRACTURED WAVE PLATE, RESULTING IN LOSS OF 3RD, 5TH AND REVERSE GEARS. THE AFFECTED VEHICLES ARE ALL EQUIPPED WITH A 6T70 OR 6T75 6 SPEED AUTOMATIC TRANSMISSION AND FWD OR AWD." THE LETTER WENT ON TO SAY "IF YOU HAVE PAID FOR REPAIRS FOR THE CONDITION DESCRIBED IN THIS LETTER, PLEASE COMPLETE THE ENCLOSED REIMBURSEMENT FORM AND PRESENT IT TO YOUR DEALER WITH ALL REQUIRED DOCUMENTS. IF THIS IS NOT CONVENIENT, YOU MAY MAIL THE COMPLETED REIMBURSEMENT FORM AND ALL REQUIRED DOCUMENTS TO REIMBURSEMENT DEPARTMENT, PO BOX 33170, DETROIT, MI 48232. I SUBMITTED TWO FORMS ON APRIL 11, 2015, ONE FOR THE TRANSMISSION [$4281.45 & ONE FOR THE RENTAL CAR WHILE SATURN BEING REPAIRED [$366.53]. MAY 22, 2015 BOTH CLAIMS WERE REJECTED BY GM. REASON GIVEN: "THE VEHICLE IS OUTSIDE THE TIME AND MILEAGE PARAMETERS OF THE CUSTOMER SERVICE ACTION PROGRAM. TO ME THIS IS CLEARLY A SAFETY ISSUE. TRAVELING ON THE FREEWAY AND/OR HIGHWAY AND SUDDENLY LOOSING YOUR TRANSMISSION [MOMENTUM/VEHICLE SPEED] CREATES A SAFETY HAZARD FOR BOTH THE DRIVER AND OTHER VEHICLES IN CLOSE PROXIMATELY. THERE SHOULD NOT BE "TIME AND MILEAGE PARAMETER" THAT HAS BEEN SUBJECTIVELY IMPOSED BY GM IN ORDER TO AVOID RESPONSIBILITY FOR POOR ENGINEERING.
Source: NHTSA WEB SITE -
2008 SATURN AURA- TAMPA, FL
POWER LOCKS OUT OF CONTROL, CONTINUOUSLY LOCKING AND UNLOCKING, WHETHER THE CAR IS IN MOTION OR STATIONARY. POWER LOCKS ARE VERY DISTURBING/DISTRACTING, CLICKING ON AND OFF WHILE DRIVING.
Source: NHTSA WEB SITE