SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN ION- HERSHEY, PA
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LEAK REPAIRS AND CONSUMER SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED THE VEHICLE DEVELOPED A FUEL LEAK IN JULY 2014. THERE WAS A STRONG ODOR INSIDE AND OUTSIDE THE VEHICLE. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE SAME ISSUE IN AUGUST 2015. THE CONSUMER CLAIM FOR REIMBURSEMENT WAS DENIED. ACCORDING TO GM, THE REPAIR PERFORMED, WAS NOT THE REPAIR COVERED BY THE CUSTOMER SERVICE ACTION PROGRAM. THE CONSUMER REFERENCED RECALL # 12V459000. *JB
Source: CONSUMER LETTER -
2008 SATURN OUTLOOK- CONCORD, CA
A FEW MONTHS AGO READING OUTLOOK FORUMS I CAME ACROSS A THREAD WHERE FOLKS WERE TALKING ABOUT WATER LEAKS. SPECIFICALLY VIA THEIR SUNROOF. MANY OF THOSE PEOPLE EXPERIENCED ELECTRICAL DAMAGE TO THEIR VEHICLES BECAUSE OF WATER THAT HAD LEAKED INTO AREAS WHERE ELECTRICAL CURRENTS ARE CONSTANT WHILE THE VEHICLE IS RUNNING. SINCE THE RAINS HAVE COME BACK TO CALIFORNIA I NOW FIND THAT I AM EXPERIENCING THIS LEAK. I CANNOT TELL WHERE IT'S ENTERING AND HOW IT'S CHANNELED BUT I NOW HAVE A SMALL PUDDLE RESIDING ON MY RUBBER FLOOR MAT ON THE DRIVERS SIDE AND TODAY SAW WATER DRIPPING FROM THE EMERGENCY BRAKE PEDAL. A SHORT TIME AGO I WATCHED A VIDEO ON YOUTUBE OF A GENTLEMAN DESCRIBING AND SHOWING WHAT LEAKING WATER DID TO HIS HEATER OR DEFROST MOTOR. YOU COULD CLEARLY SEE THE MOTOR HAD BEEN SUBMERGED LONG ENOUGH TO CORRODE IT CAUSING IT TO EVENTUALLY FAIL. I AM HAVING A DIFFICULT TIME UNDERSTAND THAT AFTER ALL THE STORIES I HAVE READ IN THE OUTLOOK FORUMS AND SUCH THAT THIS ISSUE IS NOT WORTHY OF A RECALL. IN MY OPINION THIS IS NOT NORMAL WEAR AND TEAR. A FEW MINUTES AGO I WENT ONLINE TO BOOK AN APPOINTMENT WITH MY LOCAL GM SERVICE DEPARTMENT. I AM ALREADY ASSUMING I AM GOING TO HAVE TO PAY FOR POSSIBLE WATER DAMAGE AND/OR RUST ACCUMULATION FROM THIS ONGOING PROBLEM. A PROBLEM THAT GM SHOULD HAVE ADDRESSED AND TAKEN RESPONSIBILITY FOR YEARS AGO. WHERE IS CRAFTSMANSHIP? WHERE IS PRIDE IN WHAT AMERICA BUILDS? AND WHERE IS QUALITY CONTROL?
Source: NHTSA WEB SITE -
2007 SATURN AURA- NORTH CANTON, OH
THIS CAR HAS BEEN A BUST SINCE THE WARRANTY EXPIRED. THE TRANSMISSION WENT OUT A YEAR AGO AND WAS OF COURSE A RECALL FOR MANY OTHER AURAS EXCEPT OUR SPECIFIC ONE. HAD THAT REPLACED, NOW ITS THE TIMING CHAIN, WHICH IS ALSO A COMMON COMPLAINT OF THE AURA YET THERE IS NO RECALL. THE CAR MISFIRES, SHAKES VIOLENTLY WHEN IN IDLE AND WHEN DRIVING. IT HAS A VERY HARD SHIFT. ITS VERY HARD TO ACCELERATE AND THE RPMS SHOOT UP. IT ALSO STALLS AND IT SOMETIMES JUST SHUTS OFF. EVERY LIGHT IN THE VEHICLE IS ON, CHECK ENGINE, STABILTY, ETC. IT ANOTHER EXPENSIVE REPAIR THATS WORTH MORE THAN HALF THE CAR.
Source: NHTSA WEB SITE -
2008 SATURN AURA- HAUGHTON, LA
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE PARKED, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN ACTIVATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BRAKE APPLY SENSOR CIRCUIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING ,SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN VUE- LITCHFIELD, CT
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING CAUSING THE CONTACT TO CRASH. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000....UPDATED 02/03/16 *BF THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 02/09/16*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 SATURN AURA- LOS ANGELOS, CA
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE TRANSMISSION BECAME INOPERABLE. THE VEHICLE WAS TOWED TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN ASTRA- JACKSON, TN
"TAKATA RECALL" THIS CAR HAS ELECTRONIC PROBLEMS, DASHBOARD LIGHTS BLINKING, GAGE HAND'S GO UP AND DOWN. THE TRANSMISSION SHIFT CABLE BROKE. I WAS IN A PARKING LOT PARKED,STARTED CAR WENT TO PUT CAR IN GEAR,GEAR SHIFT WAS LOOSE,WOULDN'T CATCH,CALLED TOTRUCK,TO PULL CAR, WAS TOLD BY THE DRIVER,THAT THE TRANSMISSION SHIFT CABLE WAS BROKEN.
Source: NHTSA WEB SITE -
2007 SATURN AURA- HIALEAH, FL
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING 10 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND WAS DIFFICULT TO MANEUVER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND POURED FLUID INTO THE STEERING PUMP HOSE; HOWEVER, THE HOSE FRACTURED. THE CONTACT DROVE THE VEHICLE HOME. THE CONTACT IS AN INDEPENDENT MECHANIC WHO STATED THAT THE HIGH AND LOW SIDE PRESSURE HOSE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,288.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- LINDEN, MI
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED AN ABNORMAL ODOR OF FUEL. THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL PUMP DIRECTLY BEHIND THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN OUTLOOK- BROKEN ARROW, OK
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS REDUCED ENGINE POWER. IN ADDITION, THE VEHICLE HESITATED SHIFTING AND BEGAN SHAKING VIOLENTLY WHEN THE CHECK ENGINE AND STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE