SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 SATURN LS
    - FORT WALTON BEACH, FL

    TL* THE CONTACT OWNS A 2002 SATURN L300. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR COMING FROM THE VEHICLE. THE MAINTENANCE AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EVAPORATIVE EMISSION CONTROL SYSTEM HAD A LEAK. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V231000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. ...UPDATED 07/05/16 *BF THE FUEL PUMP WAS REPLACED. UPDATED 07/15/16

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - ROGUE RIVER,, OR

    AT FIRST I HAD STARTING PROBLEMS. I LOOKED INTO THE IGNITION,SPARK PLUGS,COILS,PLUG WIRES. A G.M. DEALER SAID I HAD A CODE THAT SAID #3 CYLINDER MISFIRE. #3 CYL. SPARK PLUG WAS THE ONLY PLUG THAT WAS NOT RUNNING TO LEAN. AT THAT POINT MY TRANSMISSION STARTED SHIFTING ROUGH. WITH IN ABOUT 1.5 MONTHS THE ENGINE STARTED HARD STARTING. I DECIDED TO CHANGE THE FUEL FILTER, BOUGHT ONE FROM AUTO ZONE, CRAWLED UNDER CAR AND COULD NOT FIND A FUEL FILTER. MY G.M. DEALER DIDN'T KNOW WHAT I WAS TALKING ABOUT. SO I EXPLAINED IT AGAIN. THEY CAME BACK WITH "IT MUST BE IN THE FUEL TANK. I HAVE CHANGED HUNDREDS OF FUEL FILTERS IN MY 50 YEARS OF BEING A MECHANIC. EVERY AUTOMOBILE I HAVE CHANGED THE IN TANK FUEL PUMP HAS HAD A SCREEN TO CATCH THE LARGE PIECES THAT MAY GET IN YOUR TANK, BUT I HAVE NEVER SEEN A FUEL FILTER IN TANK. PLEASE LET ME KNOW WHAT YOU THINK.

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - PINCONNING, MI

    TIMING CHAIN FOR 2008 SATURN OUTLOOK NOT COVERED UNDER SPECIAL COVERAGE FOR REPLACEMENT BUT THEY ARE COVERING THE 2007 AND 2009 MODELS WHICH HAVE THE SAME PART NUMBERS AND WERE ALL PRODUCED THE SAME WAY FOR 3 YEARS THEY ARE NOT COVERING KNOWN DEFECTS IN THERE PRODUCTS LOOK IT UP ON THE INTERNET SEE ALL THE COMPLAINTS FOR YOURSELF THANKS FOR YOUR TIME FYI RECALL # IS 10287 FOR YOUR REFERENCE

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - RIVERSIDE, CA

    TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,140.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - KAUFMAN, TX

    MY 2008 SATURN OUTLOOK IS LEAKING WATER FROM THE ROOF WHICH IS DRAINING INTO THE DASHBOARD AND THEN DOWN INTO THE FLOORBOARD OF THE DRIVER SIDE OF THE CAR. THIS FIRST STARTED AFTER A HEAVY RAIN WHEN I HEARD A WHOOSHING SOUND AND WATER CAME OUT OF THE TOP OF THE HEADLINER AND DOWN ONTO THE DASH AS I BACKED UP THE CAR. THE FLOORBOARD WAS SOAKING WET. NOW IT JUST LEAKS THROUGH THE HEADLINER AND DOWN THE DASH TO THE FLOOR EVERY TIME IT RAINS SINCE THEN I'VE HAD GM TELL ME MY DRAIN LINES FOR THE SUNROOF WERE BLOCKED AND CHARGED ME $100 TO BLOW THEM OUT. 3 MONTHS LATER, AND A DROUGHT OF A SUMMER, AND AFTER OUR FIRST RAIN THE CAR LEAKED WATER AGAIN. GM ONCE AGAIN TRIED TO SAY THE LINES WERE CLOGGED TO WHICH I DEMANDED THAT THEY LOOK INTO THE TSB REGARDING THE DRAIN TUBES. THEY REFUSED TO CONSIDER THAT OPTION EARLIER THIS YEAR, WHICH IS RIDICULOUS SINCE GM HAS KNOWN ABOUT THIS ISSUE SINCE 2008 AND OFFERED TO FIX IT FOR FREE, EXCEPT I'M NOT THE ORIGINAL OWNER OF THE CAR AND DIDN'T KNOW THIS. MY CAR HAS BEEN IN THE SHOP 3 TIMES IN THE LAST 4 WEEKS AND HAS BEEN IN THE DEALER FOR OVER 20 DAYS IN THE LAST MONTH. AT THIS TIME THEY HAVE INSTALLED THE $11 DRAIN TUBES AND CHARGED ME $400 TO REPLACE THEM AND THE ISSUE IS STILL NOT RESOLVED. WATER IS STILL RUNNING INTO MY DASH AND ONTO THE FLOORBOARD. THIS ONLY HAPPENS WHEN IT RAINS AND NOT WHILE IN A CAR WASH OR OTHER WAYS IN WHICH PEOPLE HAVE TRIED TO REPLICATE RAIN WATER. SO BASICALLY I'M STUCK WITH A CAR THAT I CAN'T DRIVE WHEN IT RAINS. MY CAR SMELLS OF MILDEW AND I'M WORRIED ABOUT MOLD AND POSSIBLE ELECTRICAL ISSUES BECAUSE OF THESE LEAKS.

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - FULTON, NY

    BEFORE WE PAID OUR 2ND PAYMENT OUR ABS SYSTEM FAILED. THE FRONT BREAKS WERE CRUNCHING. IT THEN THREW OUT OUR WHEEL BARRINGS, BALLJOINTS AND ROTORS. THEREFORE IT WOULDN'T PASS INSPECTION WHEN IT WAS DUE FOR IT. THE DEALERSHIP DID THE ORIGINAL INSPECTION THERE AND THEY NEVER CHANGED THE BREAKS. WHICH IS AN ILLEGAL PRACTICE. WITH ALL THESE PROBLEMS WE RARELY DROVE THE CAR. TILL ONE DAY, LESS THAN HAVING IT UNDER 1 YEAR, IT WOULD NO LONGER START.WE LOST OUT OVER$5,000 ON PAYMENTS AND OUR LARGE DOWN PAYMENT TOO. THEY HAVE BEEN CALLING US EVER SINCE WANTING US TO PAY FOR A CAR THAT WON'T START AND WON'T PASS INSPECTION.

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - FULTON, NY

    TAMARA RECALL , THE KEY CAME OUT OF THE IGNITION WHILE THE CAR WAS ON. WE BROUGHT IT TO THE DEALERSHIP AND THE CONFIRMED IT BUT WOULD NOT FIX IT OR SEND US ANYWHERE TO GET IT FIXED. OUR ABS WENT THE 3RD WEEK WE HAD THE CAR, THE DEALERSHIP REFUSED TO EVEN LOOK AT IT. THE OTHER RECALL MADE OUR TIRES ONLY HOLD AIR FOR A FEW DAYS AT A TIME.

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - ASHEVILLE, NC

    THE HOOD LATCH IS HAVING TO BE REPLACED FOR THE SECOND TIME IN 6 YEARS. IT WILL LATCH BUT THE SPRING WILL NOT GO OVER ALL THE WAY SO THE HOOD LATCH DOES NOT STAY IN PLACE. I WAS DRIVING FROM NC TO NY AND AFTER DRIVING FOR ABOUT 400 MILES I GOT GAS AND THE HOOD LATCH HAD LOOSENED AND I COULD NOT GET IT TO CLOSE TIGHT. I PULLED UP ON IT AND IT SECONDARY PART OF THE LATCH STAYED CONNECTED SO I CONTINUED TO DRIVE. ONCE IN NY I CALLED THE DEALER AND THE ENTIRE LATCH NEEDED TO BE REPLACED AND IT COST ME $200 AND THE BEST PART IS THAT IT HAD BEEN REPLACED ONCE BEFORE ROUGHLY 6 YEARS AGO. THE FACT THAT I HAD TO PAY $200 FOR SOMETHING THAT IN MY OPINION IS A SAFETY ISSUE IS RIDICULOUS ESPECIALLY SINCE IT HAD BEEN REPLACED ONCE BEFORE.

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - EUTAWVILLE, SC

    TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE TRANSMISSION BECAME INOPERABLE AS AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V200000 (POWER TRAIN). THE FAILURE MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - BALTIMORE, MD

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY AS THE SERVICE STABILITY TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING). THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE