SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 SATURN ION
    - COATS, NC

    CASE # 8-1587665159 - 2005 SATURN ION ... I CANNOT GET ANY HELP WITH THIS VEHICLE AND I HAVE GONE THROUGH ALL THE CHANNELS. THE CAR DEALERSHIP STATED THE IGNITION AND POWER STEERING MOTOR WAS REPLACED,YET, I HAVE RECEIVED NO PAPERWORK STATING THIS WAS DONE. IGNITION WAS REPLACED. IF THE POWER STEERING MOTOR WAS REPLACED, IT WENT OUT AGAIN WHILE I WAS OUT OF TOWN, HAD A GARAGE REPLACE IT ALONG WITH THE MODULE BUT IT ALSO WENT OUT. TOOK IT BACK TO THE DEALERSHIP AS PAPERWORK FROM GM STATED I SHOULD DO BUT THEY WOULDN'T HONOR IT BECAUSE IT WAS A USED PART. PREVIOUSLY, THE GAS LINES HAD TO BE REPLACED AS ONE COULD SMELL GAS EVERYWHERE AROUND THE VEHICLE. I HAVE BEEN TOLD BY A GM REP THAT THE CAR IS OLDER WITH A LOT OF MILEAGE AND PROBLEMS WILL HAPPEN BUT GM OFFICIALS KNEW ABOUT SOME OF THESE ISSUES WHEN THE CAR FIRST CAME OUT ... THEY DID NOTHING FOR 10 YEARS. THE POWER STEERING CONSTANTLY GOES OUT, SOMETIMES WITHOUT A WARNING OR SOMETIMES WITH CHIMES. I AM A 68-YEAR-OLD HEART PATIENT THAT HAS TO DRIVE A VEHICLE KNOWING AT ANY MOMENT THE POWER STEERING WILL GO OUT AND I COULD CRASH, YET, GM STATES PULL THE CAR OFF THE ROAD, TURN IT OFF AND BACK ON AND IT SHOULD BE OKAY. THIS IS NOT TRUE. I AM NOT ABLE TO STEER THIS VEHICLE WITH MANUAL TRANSMISSION EVEN THOUGH GM STATES, STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN AN INCREASED RISK OF A CRASH. " I PURCHASED THIS VEHICLE LAST YEAR AND HAD NO CLUE ABOUT THE RECALLS. OR PERHAPS GM HAD NOT ADMITTED TO THEM YET. I HAVE NO CHOICE BUT TO DRIVE THIS VEHICLE AS IS AS IT IS THE ONLY MODE OF TRANSPORTATION THAT I HAVE.

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - BROOKLYN, NY

    PASSENGER AIRBAG PRESENCE SWITCH FAILED WHICH IS COMMON AMONG OWNERS OF THIS SAME VEHICLE. GREAT EXPENSE TO REPAIR. GM SHOULD RECALL AS IT IS SO PREVALENT BEFORE A FATALITY OCCURS.

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - EUREKA, CA

    THE PASSENGER SIDE AIRBAG SENSOR FAILED IN MY 2007 SATURN SKY. THE CAR HAS APPROXIMATELY 27K MILES AND FAILED WHEN MY 7 YEAR OLD SON SAT IN THE SEAT AS WE WERE GETTING READY TO LEAVE ON ERRANDS. THE COST TO FIX THE SENSOR IS PROHIBITIVELY EXPENSIVE AND IS OCCURING MORE AND MORE FREQUENTLY IN THIS FAMILY OF CARS. THIS CAUSES THE AIRBAG NOT TO FUNCTION WITH A PASSENGER IN THE CAR. IN THE EVENT OF A WRECK THE AIRBAG NOT DEPLOYING COULD CAUSE THE FATALITY OF THE PASSENGER.

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - AKRON, OH

    TL* THE CONTACT OWNS A 2003 SATURN ION. AFTER TURNING ON THE VEHICLE AND ATTEMPTING TO DRIVE, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED WHERE IT WAS CONFIRMED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/20/15*LJ, UPDATED 03/22/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - WASHINGTON, DC

    STEERING STARTED PULSATING AND MOVING ITSELF. WHEN TRYING TO MANEUVER, THE STEERING STUCK AND WHEN ENOUGH FORCE WAS USED THE STEERING BROKE FREE BUT WOULD STICK AGAIN. THIS RESULTED IN SOMEWHAT ERRATIC MOVEMENTS ON THE ROAD. POTENTIAL FOR A CRASH FELT AS THOUGH IT WAS HIGH. TOOK TO DEALER WHERE THE POWER STEERING MODULE AND MOTOR WERE REPLACED FOR A TOTAL OF 767.26.

    Source: NHTSA MOBILE APP
  • 2005 SATURN ION
    - PITTSFORD, NY

    POWER STEERING COMPLETELY FAILED WHILE CAR WAS MOVING. NO WARNING LIGHTS CAME ON.

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - MAUMEE, OH

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR AND THERE WAS FUEL LEAKING FROM THE VEHICLE. THE CONTACT ALSO STATED THERE WAS A FUEL PUDDLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A RUSTED FUEL LINE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,813.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - CAROL STREAM, IL

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THERE WAS A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, HOWEVER THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - MONTICELLO, KY

    THIS IS THE THIRD TIME IN ONE YEAR THAT MY TIMING CHAIN HAS SLIPPED ON MY 2003 SATURN ION. I HAVE READ THAT THE OIL PORT IS NOT LARGE ENOUGH TO HANDLE OILING THE CHAIN. I HAVE ALREADY PAID OUT OF POCKET NEARLY 2000 DOLLARS AND IT IS STILL IN THE SHOP. IT HAS MESSED UP OTHER PARTS OF THE ENGINE EVERY TIME IT HAS DONE THIS. SO I HAVE TO HAVE OTHER PARTS REPLACED ALSO THAT ARE RESULT OF THIS. IT RUNS FINE THEN SUDDENLY AND WITHOUT WARNING I CAN GO TO START THE CAR AND IT STARTS HAVING A SPASM AND THEN SHUTTERS AND WILL NOT START. I AM SO AFRAID TO KEEP HAVING THE TIMING CHAIN FIXED ON THIS SINCE I HAVE READ THAT IT IS REALLY A FAULT IN THE ENGINEERING OF THE ENGINE TO START WITH. PLEASE HELP. I NEED A NUMBER TO CALL TO SEE IF THERE IS A RECALL OR WILL GM FIX THIS PROBLEM THAT IS SURELY THEIR FAULT AND NOT THE FAULT OF THE OWNER OF THE CAR. IT IS A GOOD RUNNING CAR AND I DID ENJOY DRIVING IT BUT I CAN'T KEEP GETTING THE TIMING CHAIN FIXED IF FIXING THE TIMING CHAIN IS NOT THE PROBLEM REALLY BUT IS SOMETHING ELSE THAT IS CAUSING THE TIMING CHAIN TO FAIL.

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - SODDY DAISY, TN

    MY CAR BEGAN WITH MY IGNITION SWITCH STICKING AND I RECEIVED A RECALL NOTICE IN THE MAIL SO I TOOK IT TO BE CORRECTED....AFTER SUPPOSABLY BEING FIXED I'M STILL HAVING THE SAME PROBLEM. NOW ABOUT 5 MONTHS AGO I STARTED SMELLING A FAINT SMELL OF GAS...NOW ITS SO SEVERE I CAN'T DRIVE THE CAR. IT'S ACTUALLY DRIPPING ONTO THE GROUND. IT TAKES 3 OR MORE TIMES TO GET IT TO CRANK. THE GAS MILEAGE HAS GONE DOWN FROM 30 TO NOTHING. FROM THE VIN SEARCH MY CAR ISN'T INCLUDED IN THE RECALL FOR THIS WHICH IS RIDICULOUS. I DON'T HAVE THE MONEY TO HAVE THIS FIXED. I DON'T UNDERSTAND WHY GM ISN'T TAKING RESPONSIBILITY FOR THIS. LIVES ARE AT STAKE HERE. PLEASE HELP.

    Source: NHTSA WEB SITE