SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 SATURN RELAY
    - EVANS, GA

    THE FIRST TIME I WAS PARKED AND THE VAN WOULD NOT START. I WAS TOLD IT MIGHT BE THE FUEL PUMP. I HAD THE VAN TOW TO A SERVICE CENTER. THEY SAID IT WAS THE FUEL RELAY. I PAID TO HAVE THE FUEL RELAY REPLACED. A FEW DAYS LATER SAME THING HAPPENED AGAIN. THE VAN WOULD NOT START. THIS TIME WE THOUGHT IT WAS THE BATTERY OR SPARK PLUGS. I PAID TO HAVE A NEW BATTERY, NEW SPARK PLUGS, SPARK PLUG CABLES. A FEW DAYS LATER I WAS LEAVING FROM WORK AND THE VAN WOULD NOT START AGAIN. I HAD IT TOW AND THEY SAID IT MIGHT BE THE FUEL PUMP. THEY WERE GOING TO REPLACED THE FUEL PUMP BUT THEN NOTICED THE WIRES LOCATED ON THE PASSENGER SIDE OF THE VAN. THE MECHANIC WIGGLED THE WIRES AND THE VAN STARTED. A FEW WEEKS LATER I WAS DRIVING DOWN THE ROAD DOING ABOUT 50 AND THE VAN JUST LOST POWER. IT WAS AS IF IT RAN OUT OF GAS. I WAS ABLE TO SAFELY PULL OVER AND HAD THE VAN TOWED AGAIN. AFTER THIS SEVERAL TIMES, WHILE DRIVING THE VAN WILL ACT AS IF IT RAN OUT OF GAS. I HAVE BEEN VERY LUCKY I HAVE NOT BEEN IN AN ACCIDENT...YET. I HAVE TO GET OUT OF THE VAN, GO TO THE PASSENGER SIDE AND WIGGLE THE WIRES LOCATED UNDER THE GLOVE COMPARTMENT OF THE VAN.

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - SARASOTA, FL

    IVE HAD THIS ISSUE FIXED BY 2 DIFFERENT MECHANICS. I DIDNT LIST THE FIRST INCIDENT BECAUSE I DONT REMEMBER THE MILEAGE. WHAT HAPPENS IS EVERYTIME I PUT GAS IN MY VEHICLE IT WONT CRANK. THIS HAPPENS NO MATTER HOW MUCH GAS I PUT IN IT. THE FIRST TIME IT HAPPENED IN FEBRUARY I WAS COMING FROM OUT OF TOWN AND NEEDED GAS, BUT PRIOR TO THAT THE VEHICLE WOULD JERK WHEN I TURNED ON THE AIR WHICH WASNT OFTEN IN FEBRUARY BECAUSE IT WAS MOSTLY COOL OUT. SO IVE HAD TO BUY BRAND NEW PARTS TWICE BECAUSE ITS WHAT THE COMPUTER READ AS AN ISSUE. THE OTHER ISSUE I HAVE EVERY ONCE IN A WHILE, I COULD BE JUST GETTING IN VEHICLE AND IT CRANKS FINE, I WOULD PUT THE VEHICLE IN REVERSE TO BACK OUT AND IT WONT BULGE. ID THEN PUT IT BACK IN PARK THAIN DRIVE ITLL MOVE FORWARD PERFECTLY. WHEN I PUT IT IN REVERSE AGAIN IT WOULD BACK OUT WITHOUT CONTROL WITHOUT EASE. ONCE I ALMOSE HIT A CAR PASSING MY DRIVEWAY. THIS HAPPENS ONCE OR TWICE A MONTH. IVE ALSO HAD THE ISSUE WITH THE DOOR OPENING HANDLES WHERE THEY STICK I JUST THOUGHT MY KIDS WERENT CLOSING THE DOOR ALL THE WAY. NOW THEYVE GOTTEN USED TO SLAMMING THE DOOR BECAUSE THEY DONT WANT TO HEAR MY MOUTH EVERYTIME I GET AN OPEN DOOR NOTIFICATION.

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - LAWRENCEVILLES, GA

    TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHEN IT RAINED, WATER LEAKED INSIDE THE VEHICLE FROM UNDERNEATH THE GLOVE BOX COMPARTMENT, DRIVER'S VISOR, SUN ROOF, AND THE REAR EXTERIOR ACCESSORY LIGHT. THE CONTACT DISCOVERED MOLD GROWING ON BOTH FRONT DOORS AND THE FRONT PASSENGER FLOOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO AN AIR CONDITIONER MALFUNCTION. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE AIR CONDITIONER THEN FAILED COMPLETELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN VUE
    - ROANOKE RAPIDS, NC

    DRIVING WAS ROUGH, WHICH SOUNDS LIKE WHEEL BEARINGS IN LEFT WHEEL. I HAD IT CHECKED ONLY TO FIND OUT NO STRAINER, HAD TO REPLACE TRANSMISSION? I'M IN LIMBO. I JUST BOUGHT THIS VEHICLE FROM A LADY AN HOUR AND HALF AWAY. NICE LOOKING VEHICLE BUT BAD TRANSMISSION!

    Source: NHTSA WEB SITE
  • 2003 SATURN L300
    - COOLIDGE , AZ

    TL* THE CONTACT OWNS A 2003 SATURN L300. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN INTO ANY DIRECTION AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE IGNITION SWITCH WAS REPLACED. THE CONTACT ALSO MENTIONED THAT BOTH RED PLASTIC TAIL LIGHT COVERS FADED INTO A PINKISH COLOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - PROVIDENCE, UT

    THE REAR LIGHTS FAIL WITHOUT WARNING. IT BLOWS A FUSE (10 AMP #6 POSITION) INTERMITTENTLY. FRONT LIGHTS ARE NOT AFFECTED, SO DRIVER HAS NO IDEA WHEN THEIR BACK LIGHTS ARE OUT. I HAVE NEARLY BEEN REAR-ENDED AT HIGH RATES OF SPEED. THIS CAR HAS BEEN IN A REPAIR SHOP 10 TIMES IN THE LAST YEAR. EVERYONE AGREES THERE'S A SERIOUS SAFETY PROBLEM, BUT I CANNOT AFFORD TO OFFER AN OPEN CHECK FOR THEM TO GO THROUGH THE ENTIRE ELECTRICAL SYSTEM. THEREFORE, I AM ONLY ABLE TO DRIVE IN THE DAYLIGHT HOURS.

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - BRANDENBURG, KY

    WHILE DRIVING MY VEHICLE CAME TO A STOP, I TRIED TO MOVE FORWARD AND IT HAD NO POWER AND WAS MAKING A WEIRD NOISE. IT ALSO HAD NO REVERSE OR POWER IN ANY GEARS. I TOOK IT TO MECHANIC AND HE STATED THAT IT IS THE WAVE PLATE IN THE TRANSMISSION. HE ALSO STATED IT IS VERY COMMON IN THESE VEHICLES.THE COST OF REPAIR WOULD BE AROUND $4000. ME AND MY CHILDREN COULD OF VERY WELL BEEN INJURED BY BEING HIT. THIS IS VERY UNSAFE. I HAVE REPLACED A FRIED HEADLIGHT SOCKET, WHICH WAS MELTED BADLY. I'VE PUT NEW STRUTS ON THIS VEHICLE. ALSO HAD THE AWD SENSORS REPAIRED BECAUSE THE VEHICLE KEPT CLICKING IN AND OUT OF AWD WHEN DRIVING, COST $400.

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - PORT ORCHARD, WA

    MY POWER STEERING FAILED, WHEN I RESTARTED THE CAR IT WORKED AGAIN. A FEW MONTHS AGO I WENT TO GREY CHEVROLET FOR A RECALL ON THE POWER STEERING. THEY REPLACED THE POWER STEERING MOTOR. NOW THEY SAY THAT THE POWER STEERING COLUMN HAS FAILED. WHY WASN'T THAT REPLACED IN THE RECALL. I SEE ON LINE THAT I AM NOT THE ONLY SATURN OWNER THIS HAS HAPPENED TO. IF GM HAS PUT OUT A DEFECTIVE PRODUCT, AND HAS DELAYED RESPONSE TO THIS FOR YEARS AFTER FINDING OUT ABOUT IT, WHY DO CONSUMERS HAVE TO PAY FOR THE REPAIRS.

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - NORHT CHICAGO, IL

    TL* THE CONTACT OWNS A 2007 SATURN AURA. UPON ATTEMPTING TO CHANGE GEARS FROM PARK TO DRIVE AND REVERSE, THE GEAR SHIFTER FAILED TO FUNCTION AND WOULD NOT SHIFT BACK INTO PARK. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WOULD NOT START DUE TO THE GEARS NOT SHIFTING PROPERLY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND 14V224000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN VUE
    - IRMO, SC

    I HAD BEEN OUT TO LUNCH AND WAS PULLING INTO A PARKING PLACE IN MY WORKPLACE PARKING LOT. I EASED INTO THE PARKING SPACE AND NUDGED THE GAS TO GET COMPLETELY IN THE SPACE. WHEN I NUDGED THE GAS, MY CAR ACCELERATED ON ITS OWN WITH SUCH A FORCE THE CAR WENT OVER A CONCRETE BARRIER IN THE PARKING SPACE AND I THEN HIT A BRICK AND CONCRETE WALL THAT WAS KNOCKED DOWN. AN IRON RAILING WAS ON TOP OF THE CONCRETE AND THAT GOT SMASHED AS WELL. MY CAR WAS MOVING AT SUCH A FAST AND FURIOUS SPEED I HAD NO CONTROL OVER IT. AS A RESULT, MY CAR WAS TOTALED DUE TO THE REPAIRS THAT WERE NECESSARY. THIS EXACT THING HAPPENED EXACTLY THREE YEARS AGO IN THIS CAR AND IT WAS THE SAME SITUATION. I WAS PULLING INTO A PARKING PLACE AT A SHOPPING MALL AND AS I EASED ON THE GAS TO PULL INTO THE SPACE, AGAIN, MY CAR ACCELERATED OUT OF CONTROL AND I HIT A TRUCK THAT WAS IN THE SPACE IN FRONT OF WHERE I WAS PULLING IN AND MY CAR STOPPED WHEN IT HIT THE CAR NEXT TO THE TRUCK. MY CAR WAS REPAIRABLE. THANKFULLY, BOTH OF THESE TIMES I WAS IN THE CAR ALONE. I HAVE CALLED GM/SATURN AND MADE A COMPLAINT WITH THEM. ...UPDATED 09/28/15*BF

    Source: NHTSA WEB SITE