SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 SATURN VUE- AUSTIN, TX
THE IGNITION KEY WOULD NOT TURN TO THE "OFF" POSITION ONCE THE CAR IS STOPPED AND THE SHIFTER IN PARK. THE KEY WOULD ONLY MOVE TO THE ACCESSORY POWER POSITION AND WOULD NOT ALLOW THE ENGINE TO TURN OFF. TO TURN THE ENGINE OFF, THE SHIFTER NEEDED TO BE MOVED OUT OF THE PARK POSITION AND BACK INTO THE PARK POSITION SEVERAL TIMES BEFORE THE IGNITION WOULD UNLOCK TO ALLOW THE KEY TO MOVE TO THE "OFF" POSITION.
Source: PORTABLE SAFETY COMPLAINT FORM -
2008 SATURN SKY- TUCSON, AZ
TO WHOM IT MAY CONCERN, I WOULD LIKE TO NOTIFY THE NHTSA AS WELL AS GM THAT THE RECENT HUMMER RECALL DOES NOT INCLUDE VEHICLES THAT SHARE SOME OF IT'S COMPONENTS THAT ARE BEING RECALLED CURRENTLY. IT ALSO EFFECTS THE CHEVROLET COLORADO, GMC CANYON TRUCKS. AS WELL AS THE VEHICLE I DRIVE WHICH IS THE SATURN SKY AND IT'S IDENTICAL PONTIAC SOLSTICE. THE SKY/SOLSTICE HAS THE SAME HVAC UNIT AND WIRING HARNESS THAT IS BEING RECALLED DUE TO FIRE RISKS IN THE HUMMER. I HAVE CALLED MY LOCAL CHEVROLET DEALERSHIP AND THERE ARE NO ACTIVE RECALLS FOR MY SKY. IN ORDER TO GET THE REVISED PART THAT IS BEING INSTALLED IN THE HUMMERS, IT WOULD COST ME $150 OUT OF POCKET WITHOUT LABOR. BEING THAT THIS IS MY ONLY VEHICLE FOR WORK AND SCHOOL, I FEAR FOR MY SAFETY DUE TO THE FACT THAT THIS IS A LOW VOLUME VEHICLE IN COMPARISON TO THE HUMMER AND IT WILL BE IGNORED BY BOTH GM AND NHTSA. I BELIEVE IF ONE VEHICLE GETS RECALLED FOR A PARTICULAR COMPONENT, IT IS THE JOB OF BOTH GM AND NHTSA TO SEE IF SAID COMPONENTS WERE USED IN OTHER VEHICLES, TO WHICH GM DID FOR 4 OTHER VEHICLES; COLORADO, CANYON, SKY, AND SOLSTICE. THANK YOU FOR YOUR TIME. PLEASE NOTE THIS COMPLAINT IS SIMPLY TO NOTIFY, MY CAR HAS NOT CAUGHT FIRE, BUT I DO KNOW THAT MY A/C IS ACTING ODD LATELY AND I AM WORRIED ABOUT MY SAFETY AND THE SAFETY OF OTHERS THAT IS BEING IGNORED.
Source: NHTSA WEB SITE -
2002 SATURN SL- FERNANDINA, FL
TL* THE CONTACT OWNS A 2002 SATURN SL. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE IGNITION SWITCH WAS REPLACED ON FOUR SEPARATE OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 211,795. THE CONSUMER STATED THE VEHICLE WOULD STALL EACH TIME. UPDATED 08/19/15*JB ALSO, THE STARTER WAS REPLACED. UPDATED 11/19/15.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN L200- FLORENCE , OR
TL* THE CONTACT OWNS A 2003 SATURN L200. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FIVE TIMES. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS LATER TAKEN BACK TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. MA 10/19/2015 UPDATED 11/28/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 SATURN LS- LIVONIA, MI
CAR IS 2001 SATURN L200 WITH LESS THAN 100,000 MILES AND THE TIMING CHAIN BROKE AS THE CAR WAS PULLING INTO THE DRIVEWAY. MY VIN IS NOT COVERED BY THE TIMING CHAIN RECALL ISSUED BY GM, SO I NOW HAVE A COMPLETELY UNUSABLE CAR WHICH IS RATED IN GOOD CONDITION OTHER THAN THE TIMING CHAIN UNLESS I WANT TO SPEND THE 1000 PLUS TO FIX IT. GM/NHTSA ISSUED RECALL NUMBER 07V519000 FOR OTHER SIMILAR SATURNS IN YEAR AND MODEL FOR THE TIMING CHAIN, WHY NOT ALL OF THEM IN THE SAME YEARS? AFTER SPEAKING WITH GM AND RESEARCHING THE PART NUMBER, MY CHAIN WAS BUILT IN THE SAME WILMINGTON DELAWARE PLANT WITH THE MANUFACTURE DEFAULT DIAGNOSIS AS THE OTHER RECALLED TIMING CHAINS BELONGING TO OTHER 2001, 2002, 2003 SATURN L SERIES CARS. THIS NEEDS TO BE A COVERED RECALL FOR THIS CAR AS WELL AS THERE IS OBVIOUSLY AN ISSUE WITH THESE CHAINS BREAKING IN THE CARS- THANK GOODNESS I WAS ONLY PULLING INTO THE DRIVEWAY WHEN IT BROKE RATHER THAN DRIVING IN HEAVY TRAFFIC ON THE ROAD. MAKE THIS RIGHT GM- AND COVER THIS REPAIR FOR THIS CAR.
Source: NHTSA WEB SITE -
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2007 SATURN VUE HYBRID- MARTINSBURG, WV
IGNITION KEY CAN BE FULLY REMOVED AS VEHICLE IS RUNNING AND ALSO WHILE SWITCH IS IN ACC. IGNITION SWITCH ALSO STICKS.
Source: NHTSA WEB SITE -
2002 SATURN LS- NORTH RICHLAND HILLS, TX
TL* THE CONTACT OWNS A 2002 SATURN LS. THE CONTACT STATED THAT THERE WAS A FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 09/25/15*LJ UPDATED 11/28/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- SAN DIEGO, CA
TL* THE CONTACT OWNED A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE STALLED AND CAME TO A SUDDEN STOP AS THE CONTACT ATTEMPTED TO EXIT THE FREEWAY. THE VEHICLE ROLLED OVER TWO TIMES AND LANDED UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING) AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN AURA- PINCKNEY, MI
LOOSES POWER STEERING ON AND OFF. NEVER KNOW WHEN THERE COULD BE A SERIOUS ACCIDENT. HAD IT DIAGNOSED AND THE MECHANIC SAID IT SOUNDS LIKE A DEFECTIVE PART. VERY COSTLY TO REPAIR. VERY DANGEROUS. GOING TO ATTEMPT TO GET THE PROBLEM RESOLVED AT THE CHEVY DEALERSHIP IN HOWELL. HAVE SEEN THOUSANDS OF OTHER AURAS ON THE RECALL LIST, BUT NOT THIS PARTICULAR VIN. VEHICLE CAME FROM CANADA.
Source: NHTSA WEB SITE -
2007 SATURN VUE- NAHUNTA, GA
TL* THE CONTACT OWNS A 2007 SATURN VUE. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE ACCELERATOR PEDAL EXTENDED TO THE FLOORBOARD WHEN THE CRUISE CONTROL DEACTIVATED THE CRUISE CONTROL AND DEPRESSED THE BRAKE PEDAL. THE SPEED INCREASED TO 80 MPH WITHOUT WARNING. THE CONTACT HAD TO LIFT THE ACCELERATOR PEDAL WITH HER FOOT, WHICH CAUSED THE SPEED TO DECREASE. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE