SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SATURN VUE
    - DUPONT, PA

    I WAS GOING TO PARK INTO A PARKING SPACE OF A SHOPPING MALL AND WHEN I WAS GOING TO STRAIGHTEN OUT THE VUE, THE ENGINE SHUT DOWN AND SO DID THE IGNITION AND I COULDN'T STEER OR STOP IN TIME BEFORE IT HIT A CONCRETE BASE OF A POLE LIGHT FIXTURE (THAT MOST OF ALL SHOPPING MALLS HAVE THROUGHOUT THEIR LOTS). THE RIGHT, PASSENGER, SIDE TIRE WAS BENT SO BAD THAT IT COULDN'T BE DRIVEN AND HAD TO BE TOWED...IT SMASHED THE FENDER, GRILL, BOTTOM COVERING OF THE ENTIRE FRONT PLASTIC PART ALONG WITH TIRE ROD END, STRUT, STABILIZER BAR, ALIGNMENT, PAINT JOB AND COST...FORTUNATELY, WE HAVE COLLISION ON THIS VEHICLE AND ONLY HAD TO THE FIRST $1,000.00 FOR THE COMPLETE JOB.

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - NEW HAVEN , CT

    TL* THE CONTACT OWNS A 2008 SATURN VUE. WHILE PARKED ON A HILL, THE VEHICLE ROLLED BACKWARDS INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 08V470000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN VUE
    - LEWIS CENTER, OH

    THE BREAKS LOCK UP AND THE CAR WON'T ACCELERATE, THE CAR EVENTUALLY STOPS MOVING. THE BREAK PETAL GETS EXTREMELY HOT.

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - DURAND, MI

    TRAVEL US HWY WHEN ENCOUNTERING RAIN CONDITION VEHICLE HAD REAR WHEEL LOSS OF CONTROL INTO HYDROPLANE, WHEN ATTEMPTING TO CORRECT STEERING INTO SKID THE STEERING FAILED TO RESPOND AS IF NO POWER STEERING. THE VEHICLE CRUISE CONTROL WAS ON UNTIL POINT OF FIRST APPLYING BRAKE. THE VEHICLE IMPACTED RAVINE AT FRONTAL IMPACTOF GRILL ATB HIGH SPEED THEN FLIP SIDE OVER SIDE WITHOUT ONE AIR BAG DEPLOYING. DRIVER,PASSENGER SIDE, PASSENGER/DRIVER-SIDE OF SEAT, OR PILLAR POST AIR BAGS FAILED. THE YELLOW AIRBAG INDICATOR LIGHT WAS ALWAYS ON AND BELIEVED TO BE NORMAL. AFTER PRESSING ON-STAR , EMERGENCY CONNECTION FAILED TO WHICH ON-STAR CLAIMS ANTENNA MUST OF BEEN DAMAGED, THOUGH PHOTOS SHOW INTACT. ON STAR COMPLAINT ABOUT FAILURE OF SYSTEM BEEN ON GOING SINCE PURCHASE. COMPLAINT WITH FTC, STATE OF MICHIGAN SOS (SECRETARY OF STATE) AND DEALERSHIP SHORTLY AFTER PURCHASE DEC 24 2014 SAFETY ISSUES TO INCLUDE: FRAYED SEAT BEL,T POWER STEERING SLOPPY AND NOISE, REAR SUSPENSION. DEALER AGREED TO ONLY ADDRESS SEAT BELT, AND REPLACE REAR CONTROL BUSHING ARM ON ONE SIDE. SUFFERED SEVERE NECK, SPINE COMPRESSION FRACTURES, HEAD, KNEE, ANKLE, TWISTED INTESTINE FROM SEAT BELT, LACERATION TO TORSO AND OTHER INJURIES REQUIRING HOSPITALIZATION. GM CONTACT AND OPENED COMPLAINT FILE FOR VEHICLE FAILURES

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - CARSON CITY, NV

    TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HESITATED UPON TURNING THE KEY IN THE IGNITION AND AN ABNORMAL NOISE WAS PRESENT. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESET THE COMPUTER BY RESTARTING THE VEHICLE EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER RECALL AND THEY REPAIRED THE VEHICLE FOR THE IGNITION SWITCH FAILURE. THE CONTACT ALSO NOTICED STRONG FUMES EMITTING FROM OUTSIDE AND INSIDE THE VEHICLE AND IT IDLED ROUGHLY. THE DEALER DID NOT DIAGNOSE THE FUEL SYSTEM FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) MONTHS AGO AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN VUE
    - VINCENT, OH

    TL* THE CONTACT OWNS A 2003 SATURN VUE. AFTER THE VEHICLE WAS INSPECTED, THE TECHNICIAN STATED THAT THE ENGINE CRADLE WAS RUSTED AND NEEDED TO BE REPLACED. THE TRANSMISSION AND ENGINE COULD DISENGAGE FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - YPSILANTI, MI

    TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE HESITATED. THE DEALER DIAGNOSED THAT THE COMMUNICATIONS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - SHELBY TOWNSHIP, MI

    MY HORN STOPPED WORKING. IT NEVER WORKED WELL, EXCEPT FROM THE BUTTON ON THE KEY HOLDER. I COMPLAINED TO THE DEALER MORE THAN ONCE WHEN SATURN WAS STILL IN BUSINESS. I WAS ALWAYS TOLD THAT MY HANDS WERE NOT STRONG ENOUGH TO MAKE THE HORN WORK. ONE SERVICE PERSON EVEN TOLD ME TO TRY IT BY WRAPPING BOTH HANDS AROUND WHERE THE HORN IS LOCATED AND PRESSING AS HARD AS I COULD. I WENT TO A GM DEALER YESTERDAY TO FIND OUT WHY THE HORN QUIT WORKING ALTOGETHER AND ALSO BECAUSE THERE ARE TIMES WHEN THE KEY WILL NOT COME OUT OF THE IGNITION. I HAVE REPLACED THE IGNITION TWICE - ONCE AT MY EXPENSE AND ONCE AFTER THE RECALL. GM WILL PROVIDE THE COST OF REPLACING THE GEAR SHIFT. ACCORDING TO THE DEALER THAT IS WHY THE KEY WON'T RELEASE FROM THE IGNITION. HOWEVER, THEY WANT $1,000 TO FIX THE HORN BECAUSE THEY SAID IT IS PART OF THE AIRBAG SO THE AIRBAG HAS TO BE REPLACED TOO. I HAVE DONE SOME INTERNET RESEARCH AND FIND THAT THERE ARE OTHER SATURN OWNERS WHO HAVE THE HORN PROBLEM AND SOME HAVE HAD ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THIS DOES NOT SOUND RIGHT TO ME. IT SOUNDS LIKE THERE IS MORE GOING ON WITH THE DEFECTS THAN JUST A FAULTY IGNITION. I AM AFRAID TO DRIVE MY CAR. I CAN'T AFFORD ANOTHER CAR. I CAN'T REALLY AFFORD THE $1,000 BUT AM REALLY CONCERNED ABOUT NOT HAVING A WORKING HORN AND AM MORE CONCERNED THAT THE AIRBAG MIGHT NOT DEPLOY.

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - MCDONOUGH, GA

    I STARTED THE VEHICLE IN THE AM ON 19 JUN 2015 AND THE "SERVICE AIR BAG" LIGHT WOULD NOT GO OUT.

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - CORPUS CHRISTI, TX

    I HAD WORK DONE AFTER STEERING COLUMN DUE TO A FAULTY SENSOR CAUSING ABS WARNING LIGHT TO COME ON. THE. NOT LONG AFTER THAT MY AIRBAG WARNING LIGHT WOULD COME ON INTERMITTENTLY ESPECIALLY WHEN USING MY TURNING SIGNAL. THE VEHICLE WAS TAKEN TO DEALERSHIP TWICE AND WAS TOLD NOTHING WRONG COULD BE FOUND. SO I DID SOME RESEARCH ABOUT OTHER SATURN AND GM OWNERS HAVING THE SAME PROBLEM AND IT WAS DETERMINE TO BE A FAULTY AIRBAG CLOCK SPRING OR CONNECTOR. NOW I AM DRIVING A VEHICLE WHERE I REALLY DON'T KNOW IF THE AIRBAGS WILL DEPLOY IF I AM IN A ACCIDENT.

    Source: NHTSA WEB SITE