SATURN Complaints

I DO NOT RECALL THE EXACT DATE OF THE FIRST OCCURRENCE. MY CAR DIES RANDOMLY WHILE DRIVING. IT HAPPENED A SEVERAL TIMES BEFORE THE RECALL. I HAD THE RECALLED ITEMS RELATED TO THIS PROBLEM 'SUPPOSEDLY' REPAIRED SEVERAL MONTHS AGO BY AN AUTHORIZED GM DEALERSHIP. IT CONTINUED TO DIE WHILE DRIVING. I TOOK IT BACK SATURDAY TO THE DEALER AND MY CAR IS STILL THERE. THEY ARE HAVING PROBLEMS DUPLICATING THE DYING SITUATION. I TOLD THEM THEY DON'T NEED TO DUPLICATE IT, JUST RE-REPAIR THE RECALL ITEMS. IF THEY CANNOT FIND THE PROBLEM, I DO NOT FEEL SAFE DRIVING MY CAR AND DO NOT WANT IT BACK. THE DAY I TOOK IT TO THE DEALER, I WAS MAKING A LEFT HAND TURN FROM THE BUSY MAIN STREET OF MY TOWN INTO A PARKING LOT AND IT DIED BEFORE I EVEN REACHED THE CURB (NO BUMP). LUCKILY, THERE WAS NO ONCOMING TRAFFIC (I TAKE EXTRA PRECAUTIONS FOR FEAR OF MY CAR DYING) OR I WOULD HAVE BEEN CREAMED. A WOMAN DRIVING OUT OF THE LOT HAD TO STOP AND ALLOW ME TO PUT MY CAR INTO NEUTRAL AND START IT BACK UP AGAIN. WHAT RECOURSE DO I HAVE IF THE PROBLEM IS NOT FIXED AND FOUND THIS TIME? IT WAS SUPPOSED TO BE FIXED THE FIRST TIME AND IT WAS NOT. HOW DO I HAVE A GUARANTEE THAT IT WILL ACTUALLY BE FIXED THIS TIME? WHAT IF IT IS NOT? I DO NOT WANT TO OUT MY CHILD'S LIFE OR MY LIFE OR ANY OTHER HUMAN BEING'S LIFE IN DANGER BY DRIVING A DEATHTRAP CAR. WILL GM REPLACE MY CAR FOR ME WITH A DIFFERENT ONE? MY CAR IS COMPLETELY PAID OFF. PLEASE HELP! *TR

TL* THE CONTACT OWNED A 2005 SATURN ION. WHILE DRIVING AT 50 MPH, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

THE CAR WONT TURN ON. IT TAKES ABOUT 15 MINUTES TO START THE CAR. I HAD A RECALL ON THE IGNITION SWITCH EARLIER THIS YEAR AND I HAVE BEEN HAVING PROBLEMS WITH IT EVERYSINCE. *TR

WHILE TURNING LEFT, THE DRIVER SEAT SNAPPED CAUSING THE SEAT TO LURCH RIGHT. THE SEAT FAILED UNEXPECTEDLY DURING NORMAL USE. *TR

I WAS GOING DOWN THE ROAD STOP AT LIGHT IT WOULDNT MOVE FORWARD OR REVERSE. *TR

I CONTACTED GM'S CUSTOMER SERVICE REGARDING MY IGNITION SWITCH WHICH IS STUCK ON ACCESSORY AND HAS BEEN DRAINING MY BATTERY. MY CAR WAS A YEAR BEFORE THE RECALLED IGNITION SWITCHES IN OTHER SATURN BUT AFTER SIGNIFICANT RESEARCH IT APPEARED TO BE SIMILAR ISSUES THAT THE MAJORITY OF THE RECALLS HAD. THEY REFERRED ME TO A CHEVY DEALERSHIP FOR A QUOTE AND SAID THAT THEY WOULD DETERMINE IF IT WOULD BE COVERED. WHEN I ARRIVED THE DEALERSHIP SAID THEY HAD SEEN MANY OF THESE ISSUES BUT GM ALWAYS REFUSED TO COVER AND THAT I SHOULD CALL THEM TO GET A CASE NUMBER. AFTER SPENDING 45 MINUTES ON THE PHONE WITH A REPRESENTATIVE TO DETERMINE IF I WAS ELIGIBLE I WAS THEN PASSED TO ANOTHER REPRESENTATIVE WHO TOLD ME THAT BECAUSE THE IGNITION SWITCH DID NOT TURN WHILE DRIVING, IT WAS MY PROBLEM BECAUSE MY CAR IS OVER 10 YEARS OLD AND PARASITIC DRAINS WERE NOT THEIR REMIT. I ASKED IF THESE WERE IN THE SAME BATCH AS THE RECALLED SWITCHES BECAUSE THEY SHOULD TAKE RESPONSIBILITY FOR ALL FAULTY SWITCHES WITHIN THAT TIME FRAME AND THEY TOLD ME TO FILE A COMPLAINT WITH NHTSA. I REACHED OUT TO THEIR DIGITAL CUSTOMER SERVICE REPS WHO WERE ABLE TO ISSUE ME A CASE NUMBER AND SAID THAT SOMEONE WOULD CALL ME WITHIN 24 HOURS AND NO ONE CALLED. I JUST WANT TO MAKE SURE THAT 2002 SWITCHES ARE INVESTIGATED FOR POSSIBLE RECALL ISSUES AND I HAVE MY CASE NUMBER ON FILE IN CASE ANYONE ACTUALLY HELPS ME THERE. *TR

TL* THE CONTACT OWNS A 1996 SATURN SL. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL TURNED RIGHT AND LEFT INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR DRIVER SIDE OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MUSCULAR PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 97V138000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 166,000.

TL* THE CONTACT OWNS A 2001 SATURN SL. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TOWARDS THE ON POSITION, IT WAS DIFFICULT TO TURN THE KEY AND IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. THE CONTACT STATED THAT THE KEY WAS REMOVED WITHOUT THE IGNITION BEING TURNED TO THE OFF POSITION. THE CONTACT ALSO STATED THAT WHILE REFUELING THE FUEL TANK, THE VEHICLE FAILED TO INDICATE WHEN THE FUEL TANK WAS FUEL CAUSING FUEL TO SPILL. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000. UPDATED 7/7/15*CN THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF, WHEN SHE APPROACHED A STOP SIGN. UPDATED 08/06/15*JB

THE GLASS ON THE EXTERIOR DOOR MOUNTED MIRRORS CAN FALL OUT MAKING A SAFETY ISSUE. SPOKE TO OTHERS WHO OWN SAME VEHICLE AND DOZENS OTHERS HAVE REPORTED THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TURNING INDICATOR FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 7/16/15*CN UPDATED 10/12/2017*CN