SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN SKY
    - KANEOHE, HI

    THE 2008 SATURN SKY REDLINE FAILED THE HAWAII STATE SAFETY CHECK BECAUSE THE PARKING BRAKE DOES NOT FUNCTION. THE DEALER THAT DID THE SAFETY CHECK COULD NOT FIX THE PARKING BRAKE. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - PITTSBURG, PA

    TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE PARKING, THE SHIFT LEVER FAILED TO GO INTO PARK AND THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN L200
    - NORTH RICHLAND HILLS, TX

    TL* THE CONTACT OWNS A 2002 (NA) SATURN L200. THE CONTACT STATED THAT WHILE THE ENGINE WAS TURNED ON, THE ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED THAT THE FUEL PUMP WAS FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN L200
    - SPANAWAY, WA

    SMOKE IS INTERMITTENTLY COMING OUT OF THE STEERING COLUMN WHILE DRIVING OR STARTING THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - ROUSSEAU, KY

    TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED AND JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT UNINTENTIONALLY STRUCK THE KEY WITH HER HAND AND EJECTED IT OUT OF THE IGNITION WHILE THE SHIFT LEVER WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - CHEYENNE, WY

    THERE HAS BEEN A STRONG FUEL ORDER FOR SEVERAL MONTHS TO WHICH MY MECHANIC STATED TODAY THERE WAS A CRACK IN THE TOP OF MY FUEL TANK . AFTER CHECKING THE RECALL NOTICES AND THOUSANDS OF COMPLAINTS ABOUT THE SMELL OF GAS AND PERFORMANCE ISSUES, COME TO FIND OUT THE RECALL IS ONLY LIMITED TO SELECT STATES. CLEARLY THERE IS A SIGNIFICANT ISSUE WITH THE FUEL SYSTEM THAT GM SHOULD RECALL ACROSS THE BOARD DUE TO RISK OF FIRE AND DEATH. SHAME ON GM FOR LIMITING THIS RECALL DUE TO THEIR SUB-PAR PARTS AND IRRESPONSIBLE MANAGEMENT OF PRESERVING THE SAFETY AND LIFE OF THEIR CLIENTS. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - FRESNO, TX

    I AM WRITING THIS LETTER TO EXPRESS MY DISAPPOINTMENT WITH THE SATURN OUTLOOK. I PURCHASED A 2008 SATURN OUTLOOK XE FROM A LOCAL DEALERSHIP IN HOUSTON, TX. THIS CAR HAS BEEN A NIGHTMARE. MY LIST OF PROBLEMS/REPAIRS: - IT OVERHEATED TWICE. THE FIRST TIME IT HAPPENED, I REPLACED THE RADIATOR CAP. THE SECOND TIME IT HAPPENED, I REPLACED THE THERMOSTAT, WHICH IN TURN CAUSED THE WATER PUMP TO LEAK. - I REPLACED AN ENGINE SOLENOID VALVE. WHILE INSPECTING MY CAR, THE MECHANIC ALSO NOTICED I HAD A TRANSAXLE LEAK. - THE THROTTLE BODY SHORTED. - THE BRAKE MASTER CYLINDER LEAKED. - I REPLACED THE CV JOINTS. ACTUALLY, THE MECHANIC TOLD ME MY FRONT END NEEDED REPAIRING - CV JOINTS, STRUTS AND STEERING BUSHING. I COULD ONLY AFFORD TO REPAIR THE CV JOINTS AND AM CURRENTLY GETTING QUOTES FOR REPAIRS ON THE STRUTS. - I HAD AN OIL LEAK (FROM THE OIL PAN). A CAR THAT IS ONLY 7 YEARS OLD HAS HAD TO HAVE THESE KINDS OF REPAIRS - AND SOME WITHIN A COUPLE OF YEARS OF OWNERSHIP. THIS IS ABSOLUTELY HORRID! THE NHTSA SHOULD GOOGLE THE REVIEWS ON THIS CAR. OWNERS COMPLAIN OF THE SAME PROBLEMS REGARDLESS OF MODEL/YEAR (XE/XR, 2007-2010) - LEAKING ROOFS (LUGGAGE RACK), BRAKE MASTER CYLINDER LEAKS, POWER STEERING ISSUES, THERMOSTAT/WATER PUMP LEAKS, TRANSMISSION ISSUES, ETC. GM'S RESPONSE TO THIS HAS BEEN ABYSMAL. THIS CAR IS A LEMON. INSTEAD OF RECALLING IT, GM WOULD RATHER SPARSELY SEND RECALLS FOR SPECIFIC FAILURES A DAY LATE AND A DOLLAR SHORT - AFTER FOLKS HAVE SPENT THEIR HARD EARNED MONEY ON REPAIRS. THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS. GM CLEARLY COVERED UP HORRIFIC SUPPLY CHAIN, MANUFACTURING AND ASSEMBLY ISSUES AND INTENTIONALLY INSTALLED DEFECTIVE PARTS IN THESE CARS. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - CLIFTON, NJ

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL FAILED TO ENGAGE AND ALL OF THE DOORS WOULD NOT AUTOMATICALLY UNLOCK WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH. ALSO, THE CONTACT STATED THE VEHICLE JOLTED WHENEVER THE GEARS SHIFTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN ION
    - JACKSONVILLE, FL

    TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT MADE NUMEROUS ATTEMPTS BEFORE THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED AFTER THE RECALL REMEDY WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - OXFORD, CT

    THE VEHICLE'S ENGINE SHUTS OFF WHILE IN THE "ON" POSITION AND MOVING. THE ELECTRICAL STAYS ON, JUST NO ENGINE POWER AND NO WARNING LIGHTS. WORST OF ALL, CAN NOT RECREATE THE PROBLEM. IT CAN HAPPEN A COUPLE OF TIMES IN A WEEK OR IT CAN GO MONTHS BEFORE IT HAPPENS AGAIN. WENT TO TWO DIFFERENT MECHANICS & NEITHER ONE CAN RE-CREATE THE PROBLEM. YOU LOSE THE ENGINE, POWER BRAKES, & POWER STEERING AND THE CAR IS STILL COASTING ALONG. LIKE TRYING TO A FLY A PLANE WITH NO PROPELLER. SINCE THE CAR IS COMING INTO OR GOING OUT OF A "STOP" POSITION, YOU CAN BE TRAVELING THROUGH AN INTERSECTION AFTER COMING FROM A "STOP" LOSE THE ENGINE, & NOW YOU ARE STUCK IN THE INTERSECTION. ACTION IS TO ROLL TO A STOP WITHOUT GETTING HIT. PUT THE CAR IN "PARK". TURN THE SWITCH TO THE "OFF" POSITION EVEN THOUGH THE ENGINE IS ALREADY OFF & RESTART. APPROXIMATELY 10 TIMES (+) THIS HAS HAPPENED SINCE OCT. '13. THE CAR ISN'T ON THE GM RECALL SO THEY WON'T LOOK AT IT. THEY WANT A MECHANIC TO FIND THE PROBLEM, BUT A MECHANIC CAN'T RECREATE THE PROBLEM. THE DEALERSHIP DOESN'T WANT ANYTHING TO DO WITH IT. I BELIEVE THIS IS THE 2ND TIME I HAVE FILED THIS COMPLAINT, IT HAS HAPPENED MORE SINCE THE 1ST TIME. THIS IS A GM SATURN AURA. THE IGNITION RECALL IS ONLY FOR SATURN ION. I HAVE NO IDEA WHAT TO DO. ALL I WANT IS A SAFE VEHICLE. UNTIL TODAY'S EVENT, IS THE CAR WANTS TO STALL/SHUT OFF BEFORE IT DOES. SO YOU GET A WARNING THAT THE CAR WILL SHUT OFF. HELPS PREPARE FOR THE INEVITABLE STALL + GIVES ME A CHANCE TO RECORD THE STALL. I HAVE AT LEAST TWO VIDEOS OF IT OCCURRING. THE NORM HAS BEEN, COMING INTO OR OUT OF A "STOP" POSITION: 1) WANTS TO SHUT OFF BUT DOESN'T, 2) VERY SHORTLY THEREAFTER AT A "STOP" POSITION - THE ENGINE WILL SHUT OFF, AND 3) RESTART THE CAR, 4) (NOT ALWAYS) SHUTS OFF AGAIN AT ANOTHER "STOP" VERY SHORTLY THEREAFTER, AND 5) NOT HAPPEN AGAIN FOR SOME RANDOM PERIOD OF TIME. *TR

    Source: NHTSA WEB SITE