SATURN Complaints

WHEN STOPPED FOR A TRAFFIC LIGHT AND LIGHT CHANGED TO GREEN THE CAR WOULD NOT MOVE (WHEN FOOT PUT ON THE ACCELERATOR). AFTER TURNING THE CAR OFF AND BACK ON AND PUT THE CAR IN DRIVE, THE CAR PROCEEDED FORWARD. UPON STOPPING THE CAR AGAIN, AND THEN PRESSING THE ACCELERATOR THE CAR WOULD NOT MOVE AGAIN. WE HAD THE CAR TOWED TO THE DEALER, AND THEY SAID THEY HAD TO REPLACE THE TRANSMISSION (FOR A COST OF $5,019.05). THERE ARE MANY COMPLAINTS ON THE INTERNET ABOUT THIS PARTICULAR TRANSMISSION. I AM NOT THE ONLY ONE. *TR

THE PASSENGER AIRBAG LIGHT INDICATOR SHOWED OFF WHEN A (HEAVY ENOUGH) PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. THIS WOULD HAPPEN INTERMITTENTLY. WHEN I TOOK IT IN TO BE CHECKED, THEY SAID I NEEDED A SOFTWARE UPDATE (DONE WITHOUT ASKING FOR A COST OF $62.98). WHEN I CALLED GM, THEY SAID AIRBAGS WERE MY RESPONSIBILITY AFTER THE WARRANTY PERIOD ENDED. SHOULDN'T THEY BE RESPONSIBLE FOR SOFTWARE PROBLEMS WITH AIRBAGS. I HAVE ONSTAR, IF A SOFTWARE ISSUE WAS OCCURRING, IT SEEMS THEY WOULD TELL ME. *TR

TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE THIRD BRAKE LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 78,500.

BEGINNING AROUND MARCH 4 2015, CAR BEGAN TO HAVE ISSUES WITH LOSS OF POWER STEERING. INITIALLY, IT WOULD SOMETIMES HAVE NO POWER STEERING AT START UP. I WOULD TURN IT OFF AND THEN BACK ON AND EVENTUALLY, THIS WOULD RESULT IN POWER STEERING BEING RESTORED. WHILE DRIVING, THE STEERING WHEEL WOULD PULL INDEPENDENTLY. AT STOP LIGHTS, IF I TOOK MY HANDS OFF THE WHEEL, THE STEERING WHEEL WOULD TWITCH AND SHAKE AND TURN BY ITSELF. ON SAT. MARCH 21, 2015 I LOST POWER STEERING WHILE DRIVING. TOOK CAR TO REPAIR SHOP "PERFORMANCE AUTOMOTIVE, (GENERAL'S HIGHWAY, CROWNSVILLE, MD; [XXX] PROPRIETOR). MECHANIC SAID THAT THE SENSORS INSIDE THE STEERING COLUMN WERE NOT OPERATING PROPERLY. HE SAID EITHER THE STEERING COLUMN OR JUST THE SENSORS NEED TO BE REPLACED. GM SAID THIS WAS NOT COVERED BY ANY RECALL NOTICE, ALTHOUGH MANY OTHER CARS IN THE SAME CLASS WITH THE SAME PROBLEMS WERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT DISCOVERED THAT THE POWER STEERING HOSES RUPTURED AND THE POWER STEERING FLUID LEAKED FROM THE VEHICLE. THE CONTACT REPLACED THE HOSES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE HOSES WITH OEM PARTS BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO REPLACED THE STEERING WHEEL PUMP AND THE RACK AND PINION BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE DRIVING AT 65 MPH, THE SERVICE AIR BAG, ABS, AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LIGHTS NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE TIRE PRESSURE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,955.

PASSLOCK SECURITY LIGHT STAYS ON CONSTANTLY, NO PROBLEM WITH CAR START. ALSO PASSLOCK SECURITY LIGHT AND INTERIOR DOME LIGHT FLICKER SIMULTANEOUSLY (IN SYNC) WHEN INTERIOR LIGHT IN ON POSITION. ALSO ODOMETER LIGHT BULB WENT OUT ABOUT TWO YEARS AGO AS WELL. *TR

I STARTED THE CAR AND HEARD THE CHIMES AND SAW A MESSAGE APPEAR WHERE THE ODOMETER MILE APPEARS - POWER STEERING. I WAS PARKED IN BETWEEN TWO CARS AND I HAD NO POWER STEERING. IT SEEMED TO GO OUT. THE CAR WAS VERY HARD TO MANEUVER TO BACKUP IN BETWEEN THE TWO CARS AND INTO THE SHOULDER LANE. I WAS CLOSE TO HITTING ONE OF THE PARK CARS. ONCE IN THE SHOULDER LANE I TURN CAR OFF AND RESTARTED THE CAR. THE CAR WENT BACK TO POWER STEERING. I HAD TAKEN THE CAR FOR THE RECALL BACK IN OCTOBER AND THE PROBLEM WAS SUPPOSEDLY FIX WHEN I COMPLAINED THAT ABOVE THE 60 MPH I WAS LOOSING CONTROL OF THE STEERING WHEEL. I CALLED SATURN CUSTOMER SERVICE TODAY AND AT FIRST GAVE ME A NO SAYING THE PROBLEM HAD BEEN FIXED. I EXPLAINED TO THEM THAT THEY WERE DECEIVING THE CUSTOMERS BY PUTTING A QUICK FIX ON THE ISSUE AND NOT COMPLETELY RESOLVING THE ISSUE. ANALOGY OF A BANDAID ON A DEEP WOUND. UNFORTUNATELY, I NEED MY CAR AND NEED TO DRIVE IT BUT I AM SCARED FOR MY FAMILY SAFETY. I AM TAKING IT BACK TOMORROW TO THE DEALERSHIP TO DIAGNOSE THE ISSUE AGAIN. I HOPE THEY MAKE IT RIGHT THIS TIME AROUND. *TR

TL*THE CONTACT OWNS A 2002 SATURN SC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER AWAITING SEVERAL HOURS LATER. THE FAILURE RECURRED ON A SEPARATE OCCASION. ALSO,THE KEY BECAME EXTREMELY DIFFICULT TO TURN IN THE IGNITION SWITCH. IN ADDITION, THE KEY RELEASED INDEPENDENTLY FROM THE IGNITION SWITCH ON NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

CAR IS 2007 MODEL WITH <20,000 MILES AND HAS AIR BAG WARNING LIGHT COMING ON. THE CAR IS RARELY USED AND IS GARAGE KEPT. I SEE HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS SAFETY PROBLEM ON THE SATURN SKY. GM SHOULD WARN THE PUBLIC OWNERS AND DO A RECALL TO FIX THIS DANGEROUS SAFETY PROBLEM. *TR