SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 SATURN AURA- INDEPENDENCE, OH
THE POWER STEERING STOPPED WORKING AND THE CAR WENT TO MANUAL STEERING. WORKED WITH GM CUSTOMER SERVICE FOR DIRECTION ON WHAT TO DO. VEHICLE AT DEALER FOR DIAGNOSIS AND REPAIR ON 3/09/15. PROBLEM IDENTIFIED AS TORQUE SENSOR FAILURE. GM WILL NOT PROVIDE ANY SUPPORT FOR THE DEALER OR MYSELF TO REPAIR THE CAR. REASON: VIN IS NOT IN RECALL RANGE. THE PROBLEM I HAVE IS THE SAME AS EARLY MODELS. IT APPEARS THAT THE MANUFACTURER NEEDS TO LOOK AT EXTENDING THE RECALL OR AT THE LEAST GET SOME GOOD PARTS INTO THEIR CARS. I ALSO WANT TO BE SURE THIS VIN IS DOCUMENTED AS AN ACTUAL FAILURE. *TR
Source: NHTSA WEB SITE -
2004 SATURN VUE- ST CHARLES, MO
TL*THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE MASTER KEY WAS EXTREMELY DIFFICULT TO REMOVE FROM THE IGNITION AND THAT THE FOB FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE MASTER KEY AND THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SECOND MASTER KEY WAS GETTING STUCK IN THE IGNITION WITH NO WARNING. THE CONTACT ALSO HAD TO LEAVE THE KEY IN THE VEHICLE SECURED DUE TO THE FAILURE AND THEN HAVE VALET KEY USED TO UNLOCK THE DOORS TO REMOVE THE MASTER KEY. IN ADDITION, THE CONTACT STATED THAT DURING INCLEMENT WEATHER THE INTERIOR LIGHTS STAYED LIT AND WOULD NOT TURN OFF ON SEVERAL OCCASIONS. THE CONTACT HAD TO WAIT FOR THE INTERNAL FEATURE TO TURN THE LIGHTS OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN FURTHER INSPECTED THAT THE BUTTON WAS GETTING STUCK CAUSING THE LIGHT TO STAY LIT. THE MECHANIC PROVIDED AN INTERIM FIX OF PLACING A SMALL PIECE OF BEHIND THE BUTTON TO PREVENT THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE KEY GETTING STUCK IN THE IGNITION INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN L300- TOMS RIVER, NJ
CAR STALLED WHILE DRIVING IN TRAFFIC AND WOULD NOT RESTART. CAR ALSO FAILED TO START ON SOME MORNINGS AND ALSO AFTER FILLING AT GAS STATION. ITS SEEMS THAT THIS ISSUE CAN GO ON FOR SOMETIME BETWEEN THE TIMES IT HAPPENS. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- CRYSTAL, MN
MY SERVICE AIR BAG LIGHT CAME ON AFTER GOING OVER A BUMP. IT HAS REMAINED ON SINCE. *TR
Source: NHTSA WEB SITE -
2009 SATURN AURA- DOVER, DE
I WAS DRIVING ALONG THE ROAD AND THEN THE STEERING STARTED TO GET REAL TIGHT AND THEN I RECEIVED THE MESSAGE ON THE DASH THAT THERE WAS A PROBLEM WITH THE POWER STEERING AND THE ESC NEEDED SERVICE. I TOOK THE CAR TO A GM DEALERSHIP AND WAS TOLD THAT IT WOULD COST $1700.00 TO FIX THE PROBLEM. I HAVE LOOKED AT ALL OF THE OTHER RECALLS AND SEE THAT THERE WAS A RECALL FOR THE SAME PROBLEM AND TRIED TO SEE IF SATURN/GM WOULD FIX THE ISSUE UNDER THE RECALLS AND WAS NOTIFIED THAT SINCE I WAS OUT OF WARRANTY THEY COULD NOT DO ANYTHING BUT CONTACT THE DEALER THAT I TALKED TO AND SEE IF THEY COULD HELP ME WITH THE COST OF THE REPAIRS. IT HAS NOW BEEN ABOUT A WEEK AFTER I WAS TOLD I SHOULD HEAR SOMETHING BACK AND STILL HAVE NOT HEARD ANYTHING. I AM STILL DRIVING AROUND WITHOUT ANY POWER STEERING DUE TO NOT BEING ABLE TO PAY THE REPAIR COST. IF THERE IS THIS APROX. 65 PEOPLE THAT HAVE REPORTED THIS PROBLEM ON THIS SITE THEN THERE IS MOST LIKELY MORE THAT ARE HAVING THE SAME ISSUE THAT HAVE NOT REPORTED AND SATURN/GM SHOULD DO SOMETHING ABOUT FIXING THE PROBLEM. *TR
Source: NHTSA WEB SITE -
-
2009 SATURN AURA- LAKE IN THE HILLS, IL
MY CAR HAS BEEN CLICKING OFF THE ELECTRICAL POWER STEERING RANDOMLY SINCE ABOUT LAST DECEMBER OR EARLIER AND WHEN THE STEERING TURNS OFF THEN MY ELECTRIC STABILITY CONTROL TURNS OFF AND THE ABS BRAKES TURN OFF ALL AT THE SAME TIME I AM AWARE THERE IS A RECALL FOR MANY OF THE SATURN AURAS OUT THERE BUT MY VIN DOESN'T SHOW A RECALL FOR THIS PARTICULAR CAR. IF THERE IS ANY INFORMATION ABOUT THIS FOR MY CAR IN PARTICULAR IT WOULD BE OF GREAT HELP. *TR
Source: NHTSA WEB SITE -
2006 SATURN VUE- VIRGINIA BEACH, VA
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 60MPH WHEN MY INSTRUMENT CLUSTER AND RADIO/DASH LIGHTS WENT OUT. I FELT THE CAR STALL AND LOSE POWER STEERING. I WAS ABLE TO EXIT THE HIGHWAY AND STOP ON AN OFF RAMP. I THEN SMELLED AND SAW SMOKE COMING FROM UNDER THE HOOD BUT COULD NOT FIND EXACTLY WHERE THE SMOKE WAS COMING FROM. I HAD THE VEHICLE TOWED AND THEN DISCOVERED IN THE MORNING THAT THE ELECTRICAL WIRES UNDER THE FUSE BOX CAUGHT FIRE. THE FUSE BOX WAS DAMAGED PRETTY SEVERELY AND THE CAR IS INOPERABLE. *TR
Source: NHTSA WEB SITE -
2005 SATURN VUE- SANTA ROSA, CA
I JUST BOUGHT THIS VEHICLE 2005 SATURN VUE WITH 61K MILEAGE 2 WEEKS AGO TO A DEALERSHIP AND I AM FRUSTRATED WITH THE KEY TO IGNITION WHEN YOU PULL IT OUT. IT GET STUCK ALL THE TIME AND IT MAKES ME CRAZY EVERYDAY.THOUGHT ITS JUST THE KEY PROBLEM. SO I WENT TO DEALERSHIP TO MAKE A BRAND NEW ONE AND PAID $108.00 FOR THE KEY, KEY CUT AND KEY CODE. BUT THE ISSUE IS STILL THE SAME. CALL A CUSTOMER SERVICE AND SAID THERE IS NO RECALL FOR THIS MODEL TYPE. WHAT DO I DO NOW? AND ONE THING MORE THE TRANSMISSION IS NOT SMOOTH IN THE 1ST GEAR AND 2ND GEAR. IS THIS NORMAL FOR THE 2005 SATURN VUE V6 TRANSMISSION? *TR
Source: NHTSA WEB SITE -
2009 SATURN VUE- WORTHINGTON, OH
TL*THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE TURNING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT MENTIONED THAT WHEN THE FAILURE RECURRED, THE STEERING WHEEL BECAME SLIGHTLY DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 SATURN VUE- PORTLAND, OR
THE TIMING CHAIN RUINED THE ENTIRE ENGINE AS A RESULT OF THE CHAIN TENSIONER FAILING FROM LACK OF OIL BEING APPLIED. APPARENTLY AS SOON AS I HEARD THE CLANGING SOUNDS IT WAS TOO LATE. I AM BUYING A WHOLE NEW ENGINE WHICH HAS REPLACED THE OILING MECHANISM THAT WAS FAULTY IN THE 2002-2003 MODELS OF THE SATURN VUE. *TR
Source: NHTSA WEB SITE