SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN OUTLOOK
    - MAUMEE, OH

    DRIVER WAS ON THEIR WAY TO DR APPT WITH SMALL CHILD WHEN THE CAR REVVED VERY HARD & JERKED & MAKING LOUD NOISES. I THEN WAS ABLE TO GET IT BACK TO PARKING, ONSTAR WAS CALLED AND DIAGNOSING IT AS THE EXHAUST SYSTEM WAS THROWING CODES. A TOW TRUCK CAME AND TOOK THE CAR INTO CAVENDER IN SAN ANTONIO.THEY FOUND THE CATALYTIC CONVERTORS FAILED. THEY FOUND THE WATER PUMP WAS FAILING AS WELL AND REPLACED IT AS WELL. THE NEXT INCIDENT OCCURRED IN MAY OF 2012, MY HUSBAND WAS BEING DISCHARGED FROM THE ARMY & WE WERE ADVISED AFTER WE GOT SETTLED BACK IN OHIO TO HAVE IT SERVICED. IN WHICH WE DID, TO HAVE FOUND THE ENGINE BLOCK HAD A SMALL LEAK. WE TOOK IT TO GM DEALERSHIP DON'S AUTOMOTIVE AS WE HAD A FAMILY MEMBER WHO WORKED THERE. THEY SUPPOSEDLY FIXED IT, THEN NOT EVEN A MONTH WENT BY WE FOUND IT WAS LEAKING. WE THEN DECIDED TO TAKE IT TO DAVE WHITE CHEVROLET TO HAVE IT REPAIRED, THEY EXPLAINED THAT IT WAS NOT REPAIRED RIGHT. THEY THEN FIXED IT. WE THEN HAD IT FIXED AND WERE BACK ON THE ROAD. THEN WE BEGAN TO NOTICE THE REVVING AGAIN AND IT WOULD HESITATE WHEN DRIVING CAUSING PANIC IN HIGH TRAFFIC AREAS FOR MY HUSBAND AND I. WE THEN TOOK IT BACK TO DAVE WHITE TO FIND THERE WAS A SPEED CONTROL SENSOR THAT WAS FAILING. WE THEN HAD TO HAVE THAT REPLACED. NOT TOO LONG AFTER, WE BEGAN TO NOTICE PINK FLUID ON THE DRIVE, WE IMMEDIATE TOOK IT BACK TO DAVE WHITE, THEY EXPLAINED IT WAS LEAKING TRANSMISSION FLUID, BUT THE COUPLING WAS NOT COVERED BY POWER TRAIN. WE CONTACTED GM BECAUSE THIS SHOULD BE A COVERED PART AS IT COULD CAUSE FAILURE. THEY AGREED TO HELP WITH PAYING FOR IT, BUT DAVE WHITE WAS VERY UNPROFESSIONAL. THEN IN NOVEMBER OF 2013, PUTTING IN REVERSE WOULD CAUSE IT TO HESITATE, TRANSMISSION WAS OUT. WE THEN HAD TO HAVE IT REBUILT. THEN FEB 2015, CHECK ENGINE LIGHT CAME ON AS DRIVING AND WOULD NOT PASS 1ST GEAR ON BUSY ROAD. IT WAS TOWED 2/23/15 TO DEALERSHIP MCNEILS. *JS

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - SAN DIEGO, CA

    VEHICLE WAS INVOLVED IN CAR ACCIDENT SHORTLY BEFORE RECALL WAS ISSUED. CUSTOMER NEEDS ASSISTANCE IN GETTING THIS MATTER RESOLVED. *TA THE CONSUMER LOST CONTROL OF THE VEHICLE, IT SLID AND ROLLED OVER TWICE AND LANDED UPSIDE DOWN. ALSO, THE AIR BAG DID NOT DEPLOY. THE CONSUMER SUFFERED SERIOUS INJURIES. *JB

    Source: CONSUMER LETTER
  • 2009 SATURN AURA
    - HARRISON TOWNSHIP, MI

    TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHEN REVERSING, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 SATURN LS
    - DACULA, GA

    TL*THE CONTACT OWNS A 2000 SATURN LS. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT MENTIONED THAT THERE WAS AN ELECTRICAL MALFUNCTION THAT BURNED THE SOCKETS AND WIRES CAUSING THE BULBS TO SHORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE REAR TAIL LIGHTS THREE TIMES AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V245000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - LINDSTROM, MN

    TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED AFTER STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED AND RESUMED NORMAL FUNCTION. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING MODULE IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,189. UPDATED 3/31/15*CN THE CONSUMER STATED HE DID NOT HAVE ANY PROBLEMS, UNTIL THE DEALER REPLACED THE STEERING MOTOR. UPDATED 04/07/15

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - FORT MILL, SC

    THE VEHICLE WOULD SHUTTER WHEN I PLACED IT INTO REVERSE. ALSO, WHEN GOING INTO 3RD AND 5TH GEAR, THE RPMS WOULD JUMP SUDDENLY. I TOOK THE VEHICLE TO A CHEVROLET DEALERSHIP WHO SAID IT WAS THE TRANSMISSION AND RECOMMENDED I SELL THE VEHICLE IMMEDIATELY AND BUY A NEW ONE. I THEN TOOK THE VEHICLE TO THREE TRANSMISSION SHOPS WHO CONFIRMED THE TRANSMISSION HAS KNOWN PROBLEMS WITH THE WAVE PLATE BREAKING. MY SATURN AURA WILL BE FIXED TUESDAY, FEBRUARY 24TH. IT WAS CONFIRMED THE WAVE PLATE BROKE WHICH TORE UP THE DRUM. THE TRANSMISSION SHOP HAS BOXED UP THE BAD PARTS FOR ME TO KEEP. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - KALAMAZOO, MI

    I WAS DRIVING MY SATURN TONIGHT AND NOTICED THAT EVEN WHEN I WOULD LET OFF THE BRAKE, THE CAR WOULD ACCELERATE AND RPMS WOULD STAY ELEVATED. I WAS DRIVING AT ABOUT 35-40MPH. I WAS COMING UP TO AN INTERSECTION AND IT SIMPLY DIDN'T FEEL RIGHT, LIKE IT WAS PULLING FORWARD. THE TRAFFIC LIGHT TURNS RED AND I START TO APPLY PRESSURE TO THE BRAKES. IT FELT LIKE THE BRAKES WERE RESISTING AND IT WAS TAKING A LOT MORE PRESSURE THAN USUAL TO SLOW DOWN. MY CAR WOULD NOT COME TO A COMPLETE STOP AND I WAS GOING ~5MPH RIGHT UP TO THE CROSSWALK. THE CAR STARTED VIOLENTLY LURCHING FORWARD AND STILL, WASN'T COMING TO A STOP. THE RPMS WERE REVVING AND I WAS ABLE TO REACT IN TIME TO PUT THE CAR IN NEUTRAL, KEEP BRAKING, AND TURN THE ENGINE OFF RIGHT BEFORE THINGS WOULD HAVE ENDED VERY BADLY. I KEPT MY CAR IN PARK AND TURNED IT ON, AND IT WOULD SHOOT UP IMMEDIATELY TO 4000 RPM. I DIDN'T TRUST THE CAR AT ALL AT THIS POINT AND SAT IN -18 DEGREE WEATHER PROCESSING WHAT HAD JUST HAPPENED AND WHAT TO DO NEXT. AFTER ABOUT 5 MINUTES I HEARD WHAT CAN BE DESCRIBED AS THE ACCELERATION PEDAL RELEASING OR POPPING BACK UP IN PLACE. THERE WAS NOTHING IT COULD HAVE BEEN CAUGHT ON TO CAUSE IT TO STICK. TERRIFYING. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - KANSAS CITY, MO

    TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,760.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - SOUTH EUCLID, OH

    TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO WORK WITHOUT WARNING AND IMPACTED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE WIPER LINKAGES FAILED AND THAT THE WINDSHIELD WIPER LINKAGES, THE WIPER CRANK ARM, AND THE DRIVER SIDE CRANK ARM NUT FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V410000 (VISIBILITY). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - WEATHERFORD , TX

    STRONG FUEL SMELL COMING FROM REAR OF VEHICLE NEAR FUEL TANK, OTHER SATURNS OF A SIMILER YEAR HAVE BEEN RECALLED FOR A LEAKING FUEL PUMP BUT NOT THE AURA EVEN THOUGH THERE ARE MANY COMPLAINTS OF LEAKING FUEL PUMPS ON THE AURA. *TR

    Source: NHTSA WEB SITE