SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN RELAY- COLUMBUS, WI
ON 1/12/15, WHILE MY 2005 SATURN RELAY WAS PARKED IN MY GARAGE, STARTED ON FIRE. VEHICLE WAS NOT STARTED OR GOING AT THE TIME. LAST DROVE THE VEHICLE APPROXIMATELY ONE HOUR PRIOR. IT WAS DETERMINED THAT THE CEILING COMPONENT THAT HAS THE BUTTONS TO OPEN THE BACK SLIDING DOORS, ONSTAR AND GARAGE OPENING, IS WHAT STARTED THE ELECTRICAL FIRE, WHICH BURNED A WHOLE IN MY ROOF, BURNED THE DRIVERS SIDE VISOR, WHICH IN TURN BURNED THE DRIVER SIDE SEAT AND CAR SEAT BEHIND THE DRIVER'S DOOR. GM DETERMINED IT WAS NOT THERE PROBLEM BECAUSE THE VEHICLE WAS 10 YEARS OLD AND NO OTHER CASES WERE ON FILE. A VERY VERY VERY SCARY SITUATION. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- FAIRMONT, WV
TALKED TO SERVICE DEPT OF ANTHONY CHEVROLET ON 12/12/2014 ABOUT THE RECALL ON MY SATURN WAS TOLD IT WOULD BE ABOUT 7-10 DAYS TO GET THE PART AND THEY WOULD CALL TO MAKE APT TO REPAIR THE STEERING. CALLED BACK AFTER ABOUT 1 MONTH AND NOT HEARING BACK WAS TOLD THERE WAS A SUPPLY PROBLEM. I STOPPED BY THE SERVICE DEPT TODAY 2/16/2015 AND WAS TOLD GM WOULD NOT SEND THEM THE PART FOR SOME REASON AND I WOULD NEED TO GO TO A DEALER IN A DIFFERENT TOWN FOR THIS RECALL. PER THE LETTER I RECEIVED I COULD TAKE MY ION T O ANY GM DEALER TO HAVE THE RECALL WORK PERFORMED. I DO NOT HAVE THE TIME TO TAKE THE CAR OUT OF TOWN TO HAVE THE RECALL WORK PERFORMED. PLEASE ADVISE WHAT I'M TO DO. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- FAIRFIELD, OH
GAS LEAKING NEAR THE DOOR BEHIND THE DRIVER. STRONG SMELL OF INSIDE CAR AS WELL STILL WAITING TO HEAR FROM DEALER. THIS MODEL MAY NOT BE PART OF THE RECALL FROM GM IT DOES SEEN TO BE A COMMON ISSUE THIS IS A REAL FIRE DANGER.. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- CHICAGO, IL
THE VEHICLE WOULD NOT SHIFT LEAVING ME STRANDED - DURING A CHICAGO SNOW STORM. I'M BEING TOLD THAT IT'S THE TRANSMISSION AGAIN - ONLY NOW THE POWER TRAN WARRANTY HAS EXPIRED. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- ATWATER, CA
I HAD JUST LEFT A STOP LIGHT WHEN THE SERVICE BRAKE SYSTEM LIGHT CAME ON IMMEDIATELY FOLLOWED BY THE STABILITRAC SYSTEM IS OFF . HAD TO PULL INTO A PARKING LOT TURN OFF ENGINE FOR ABOUT 20 SECONDS TO RESET SYSTEM . IT HAPPENED AGAIN TODAY IN THE PARKING LOT AT THE LOCAL WALMART .I'M AFRAID TO TAKE A LONG TRIP. ALSO HAVE A PROBLEM WITH NOISE IN THE STERRING COLLUM . GMC DEALER SAYS THE RACK AND PINION IS RUBBING AND NEEDS TO BE REPLACED . THE CAR HAS NEVER BEEN IN AN ACCIDENT . HOW CAN THIS HAPPEN ? *TR
Source: NHTSA WEB SITE -
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2004 SATURN ION- BURNT HILLS, NY
THE IGNITION SWITCH REPLACED UNDER RECALL #14063 ON JULY 15, 2014 FAILED ON JAN 31, 2015 BY JAMMING IN THE OFF POSITION. CAR WAS TOWED TO A GM AUTHORIZED SATURN SERVICE CENTER WHERE THE IGNITION LOCK AND CYLINDER WERE REPLACED ON FEB 2, 2015. DEALER STATED THAT THE RECALL IGNITION SWITCH INSTALLED IN JULY DID NOT HAVE A WARRANTY AND CHARGED $275.83 FOR THE SERVICE. *TR
Source: NHTSA WEB SITE -
2009 SATURN AURA- WINDHAM, OH
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING COMPLETELY SHUT OFF AND THE POWER STEERING AND EPS WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED A CODE C0545 TORQUE SENSOR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN ION- MORTON, IL
TL* THE CONTACT OWNS A 2005 SATURN ION. THE VEHICLE WAS REPAIRED UNDER SPECIAL POLICY 10187 AT THE DEALER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE COMPLETELY SHUT OFF AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRONIC POWER STEERING CONTROL MODULE FAILED, THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 4/13/15*CN UPDATED 9/20/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 SATURN OUTLOOK- MILL CREEK, OK
MELTED LOW BEAM HEADLIGHT WIRING HARNESS. BULBS HAVE BEEN REPLACED NUMEROUS TIMES AND NOW THERE IS NO LOW BEAM HEADLIGHTS AT ALL. *TR
Source: NHTSA WEB SITE -
2007 SATURN VUE- REDONDO BEACH, CA
BROUGHT MY 2007 SATURN VUE TO REPAIR A POWERFUL GASOLINE SMELL AROUND THE REAR OF CAR, NEAR GAS CAP. SAID IT WOULD COST $332 TO LIFT OUT FUEL TANK TO SEE WHERE THE PROBLEM WAS. 4 HOURS LATER, MECHANIC SAID THE TANK WAS DRENCHED WITH GASOLINE BECAUSE THE LINES TO THE FUEL PUMP WERE CRIMPED AND CRACKED SO THERE WAS GASOLINE LEAKING OUT. (WONDER WHY I WAS REFUELING SO OFTEN?) I NEED A NEW FUEL PUMP COSTS $600. I'LL BE SURE TO USE MY 10% OFF COUPON. THE WORST PART WAS NO ENGINE LIGHT EVER CAME ON TO WARN ME!!!! ALSO WITHIN THE LAST 10 MONTHS, I HAVE HAD THE BATTERY REPLACED, 2 NEW LIFT GATES, BRAKES AND NEW TIRES. I HAVE ALWAYS BEEN GOOD ABOUT OIL CHANGES/MAINTENANCE BUT I GUESS NEW CARS ARE ONLY SUPPOSED TO LAST 10 YEARS. BUMMER! *TR
Source: NHTSA WEB SITE