SATURN Complaints

TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V460000 (POWER TRAIN) AND 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

DRIVING HOME FROM THE STORE WHEN ENTERING A DANGEROUS INTERSECTION MY TRANSMISSION GAVE OUT. LUCKILY I HAD ENOUGH SPEED TO MAKE IT THROUGH THE INTERSECTION AND WAS ABLE TO DRIVE HOME. UPON TAKING MY VEHICLE TO TWO DIFFERENT REPAIR SHOPS, I WAS TOLD I WOULD NEED A NEW TRANSMISSION. THE WAVE PLATE SHATTERED AND PIECES WERE NOW IN MY TRANSMISSION. I CALLED GM TO GET SOME FINANCIAL ASSISTANCE SINCE MY VEHICLE HAD SUCH LOW MILEAGE. I WAS TOLD THERE WAS NO RECALL. AFTER SPEAKING TO THE OWNER OF THE TRANSMISSION SHOP AND DOING SOME ONLINE INVESTIGATING, IT APPEARS THAT I AM NOT THE ONLY ONE WHO HAD A PROBLEM WITH THE WAVE PLATE IN THEIR SATURN OUTLOOK OR GM ACADIA. I FEEL THE WAVE PLATE IS DEFECTIVE AND THAT A RECALL SHOULD BE PUT IN PLACE SO NO ONE ELSE GETS HURT FROM THEIR TRANSMISSION GIVING OUT ON THEM. *JS

TOOK MY SATURN 2005 TO INTEGRITY CHEVROLET IN CHATTANOOGA, TN 4235359455 ACCORDING TO INSTRUCTIONS ON RECALL LETTER (13454) AND RECEIVED A RENTAL (WAS TOLD IT COULD TAKE WEEKS ) 2 DAYS LATER GOT A MESSAGE THAT MY CAR WAS MIRACULOUSLY FIXED. JOSH BAUGH STATED MY CAR WAS READY AND REPAIRED.CONFUSED, WENT TO GET MY CAR AND UPON ARRIVING AT MY HOME, THE KEY WOULDN'T COME OUT OF THE IGNITION AGAIN.CONTACTED JOSH BAUGH AGAIN AND HE SAID TO BRING THE CAR BY WHEN I GOT A CHANCE.RECEIVED A CALL FROM GM STATING THE PART FOR MY CAR WAS IN AND TO BRING THE CAR TO BE REPAIRED.WAS JUST TOLD BY THE WONDERFUL DEALERSHIP CAR WAS REPAIRED. TOOK MY CAR BACK AND NO REPAIRS HAD BEEN DONE.THEY LIED. LEFT MY CAR AGAIN AND ABOUT A WEEK LATER THEY CALL AND I GO TO PICK IT UP.TOLD ME THE BATTERY WAS DEAD I NEEDED TO BUY ANOTHER ONE I DONT THINK SO BECAUSE THEY WERE THE ONES THAT RAN THE BATTERY DOWN BY LEAVING THE KEY IN THE IGNITION (I JUST HAPPENED TO STOP BY GOT SOMETHING OUT OF MY CAR A DAY AFTER I LEFT IT OPENED THE DOOR THERE WAS THE KEY STILL STUCK IN THE IGNITION.I ALSO SUBMITTED RECEIPTS IN JUNE OF 2014 FOR IGNITION REPLACEMENT FOR THE SAME CAR. NO RESPONSE RESUBMITTED RECEIPTS DEC 2014 JOSH BAUGH EMAIL NEEDED THE ORIGINAL RECEIPTS.FEBRUARY 5TH 2015 TOOK THE RECEIPTS AND SAID THE RECEIPTS NEEDED TO HAVE THE VIN # BUT THEY COULD SEE IT HAD MY NAME AND 2005 SATURN AND THE IGNITION HAD TO REPLACED BY LOCK AND KEY COMP BECAUSE KEY WAS STUCK AND RUN BATTERY DOWN (AT 10:30 AT NIGHT)THEY COULD WRITE THE VIN # IN FOR ME. TO MY SURPRISE (NOT REALLY) A MESSAGE THE REIMBURSEMENT COULDN'T BE DONE BECAUSE WASN'T A VIN # ON RECEIPT ITS NOT LIKE WE ARE ALL TRYING TO GET REIMBURSED FOR SOMETHING WE DIDN'T PAY FOR OR SOME GOVERNMENT BAILOUT!I AM CONTACTING YOU TO LET YOU KNOW THIS DEALERSHIP LIED AND CONTINUES TO TRY TO PREVENT CUSTOMERS FROM RECEIVING THE PROMISES OF THE RECALL. *JS

LOSS OF POWER STEERING. POWER STEERING WOULD GO OUT AS YOU WERE DRIVING CAUSING PROBLEM TO STEER. I LOOKED AT RECALLS FOR GM SATURN'S IT SHOWED 7 RECALLS FOR SATURN 3 OF WHICH ARE FOR STEERING IN 2008 - 2009 SATURN. GM SAID THAT MY VIN NUMBER DOES NOT FALL UNDER THE RECALL, BUT IS THE SAME PART THAT IS FALLING IN THE RECALL. IT'S THE SAME YEAR AND SAME MODEL THAT IS FAILING. *TR

TL* THE CONTACT OWNS A 2007 SATURN VUE HYBRID. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE KEY FAILED TO TURN AND PREVENTED THE ENGINE FROM STARTING. ALSO, THE CONTACT INDICATED THAT THE KEY WOULD OFTEN BECOME STUCK INSIDE THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE SWITCH WAS REPLACED TWICE, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,353. UPDATED 4/30/15*CN UPDATED 05/05/15*JB

WHILE TRAVELING ON THE INTERSTATE ON A RAINY DAY WITH THE WINDSHIELD WIPERS ON, WATER ENTERED THE VEHICLE FROM THE WINDSHIELD ON BOTH SIDES. WATER WAS ALSO DRIPPING FROM THE SIDE AIR BAG LOCATION. *TR

TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER STEERING AND ALARM WARNING LIGHTS ILLUMINATED AND A CHIME SOUNDED. THERE WAS ALSO A TOTAL LOSS OF POWER STEERING. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE STEERING STRUT WAS FRACTURED. THE POWER STEERING COLUMN FAILED AND WAS REPLACED. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED CODE C0550 (FAILURE OF POWER STEERING ASSEMBLY). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 77,195.

TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME TIGHT. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS STILL EXHIBITING THE SAME FAILURE AS LISTED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE ISSUE HAD BEEN RESOLVED PER THE REPAIRS THAT WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN.