SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN SKY- GLEN BURNIE, MD
DASHBOARD MESSAGE CENTER INDICATING A "SERVICE AIR BAG" MESSAGE WHEN CAR IS STARTED. RECEIVE THE MESSAGE EVERY TIME KEY IS TURNED ON... I UNDERSTAND FROM OTHER OWNERS OF THE SATURN SKY THIS IS A COMMON ISSUE RELATED TO THE PASSENGER SIDE SEAT SENSOR. GM WILL NOT COVER THE COST TO REPLACE THE SENSOR, EVEN THOUGH IT IS A PART OF THE VEHICLE SAFETY SYSTEM. THE FAILURE OF THIS COMPONENT SHOULD NOT BE CONSIDERED A NORMAL "WEAR AND TEAR" COMPONENT AND/OR A PERIODIC MAINTENANCE ISSUE. GM HAS ISSUED RECALLS ON OTHER GM MODELS WITH THE SAME OR SIMILAR ISSUES, SO WHY NOT THE SATURN SKY. IT SEEMS GM NEEDS GOVERNMENT INTERVENTION AND/OR LAWSUITS, BEFORE IT WILL TAKE ACTION. AS A SKY OWNER I SHOULD NOT HAVE TO BE CONCERNED WHETHER OR NOT MY AIR BAG WILL DEPLOY, DUE TO A DEFECT IN A SAFETY SYSTEM. A CAR OWNER'S EXPECTATION IS THE AIR BAG SYSTEM WILL FUNCTION PROPERLY FOR THE LIFE OF THE VEHICLE, JUST LIKE THE EXPECTATION THE SEAT BELT WILL FUNCTION PROPERLY DURING THE LIFE OF THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- SACRAMENTO, CA
APPARENTLY EITHER THE "NEW IGNITIONS" ARE ALSO FAULTY OR THE DEALERSHIP LIED ABOUT HAVING REPLACED IT AS THEY DID ABOUT HAVING COMPLETED THE 3RD RECALL REPAIRS (I'D RECEIVE A LETTER FROM GM SOME WEEKS LATER SAYING THE PARTS WERE NOW IN AND TO TAKE THE CAR TO THE DEALERSHIP TO HAVE THE WORK DONE). THIS EVENING AT ABOUT 5:35PM PACIFIC TIME I CAME HOME AND YET ONE MORE TIME THE KEY WOULD NOT COME OUT OF THE IGNITION AS IT WAS IN THE ALT POSITION. I TRIED 5 OR 6 TIMES OVER A SPAN OF 10-15 MINUTES TO NO AVAIL. THE HEADLIGHTS HAD TO BE TURNED OFF MANUALLY AS DID THE OVERHEAD LIGHT. I WAS GETTING MY HOUSE KEY OFF THE RING SO I COULD GET MY TOOLS OUT OF THE HOUSE TO ONE MORE TIME DISCONNECT THE BATTERY AND DECIDED TO TRY TO REMOVE THE KEY AGAIN. IT WAS AT THAT POINT THAT THE KEY FINALLY CAME OUT OF THE IGNITION. THE REASON I SUSPECT IT MAY BE THE DEALERSHIP IS THAT ALTHOUGH THE SATURN WAS STILL ON THE RECALL LIST FOR THE THIRD REPAIR ON THE SAFERCAR.GOV SITE UNTIL ABOUT A WEEK LATER, COINCIDENTLY A FEW DAYS AFTER FILING A COMPLAINT WITH GM OVER THE CONTINUING RUDE AND DISRESPECTFUL TREATMENT AT THE DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- OCEANSIDE, CA
I HAVE A 2007 OUTLOOK XR WITH RE-OCCURRING HEADLIGHT ISSUES, UPON FURTHER TROUBLESHOOTING OF THE ISSUE AND REMOVAL AND REPLACEMENT OF THE LOW BEAM BULBS NUMEROUS TIMES, I FOUND THE WIRING HARNESS AT THE CONNECTION POINT OF THE HEADLIGHT BULBS WERE MELTED THROUGH THE HARNESS THUS LEAVING EXPOSED WIRES. LIKE SO MANY HAVE EXPERIENCED THIS VERY SAME ISSUE WITH SATURN OUTLOOKS, THIS IS A VERY HIGH FIRE HAZARD AND SHOULD BE INVESTIGATED FURTHER. THANKS FOR YOUR TIME RESPECTFULLY SUBMITTED. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- HARTLAND, MI
RETURN FUEL LINE RUSTED OUT AT SUPPORT CLAMP LEAKING FUEL ONTO GROUND. VEHICLE HAS NOT BEEN IN AN INCIDENT AND I NOTICED IT IN THE DRIVEWAY. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- MARCELLUS, MI
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN SHE TURNED THE IGNITION SWITCH, THE VEHICLE FAILED TO TURN ON INTERMITTENTLY. IN ADDITION, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 SATURN ION- AURORA, CO
AS I WAS DRIVING ALONG A CITY STREET LAST AUTUMN, THE TRANSMISSION STARTED SHIFTING WITH A NOTICEABLE JERK EACH TIME IT WENT INTO ANOTHER GEAR. THIS IS AN AUTOMATIC TRANSMISSION. WHEN I CAME TO A STOP LIGHT I PUT THE CAR INTO PARK. WHEN I PUT THE CAR BACK INTO GEAR, THERE WAS AN EVEN STRONGER JERK. THE JERKING KEPT ON EACH TIME THE CAR SHIFTED. AT THE NEXT LIGHT I TURNED THE CAR OFF DURING THE RED LIGHT AND THEN TURNED IT ON WHEN THE LIGHT TURNED GREEN. THE PROBLEM CONTINUED, SO I WENT STRAIGHT TO AN AUTO REPAIR SHOP. THEY WERE BUSY SO I HAD TO WAIT AWHILE, AND THEN IT TOOK ME AWHILE TO EXPLAIN THE PROBLEM. WHEN THE TECHNICIAN WENT OUT TO SEE WHAT THE PROBLEM WAS, THE PROBLEM WAS GONE. ISN'T THAT SOOOO TYPICAL. THIS LAST SUMMER, THE SAME THING HAPPENED. THIS TIME I WENT HOME AND LET THE CAR SIT THERE FOR 15 TO 20 MINUTES. THE PROBLEM WAS GONE AGAIN. MY FEAR IS THAT THIS COULD HAPPEN AT HIGHWAY SPEED AND GOD ONLY KNOWS WHAT COULD HAPPEN THEN. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- SACRAMENTO, CA
I AM WRITING TO REPORT FRAUD BY ROSEVILLE CHEVROLET. THIS IS IN REGARDS TO THE SATURN RECALL OF THE ELECTRIC POWER STEERING #14115. EVIDENTLY THE DEALERSHIP, ROSEVILLE CHEVROLET HAS SUBMITTED A CLAIM THAT THEY HAVE REPAIRED THIS DEFECT. THEY HAVE NOT. I HAD TAKEN MY CAR IN FOR THE FIRST TWO RECALLS. THE PARTS FOR THE THIRD WERE NOT IN YET. I TOLD THE SERVICE MANAGER TO KEEP MY CAR UNTIL THEY COULD FIX THE 3RD RECALL AS I DID NOT SEE WHY I SHOULD HAVE TO CONTINUE TO RISK MY LIFE FOR GM. A WEEK LATER THE MANAGER CALLED SAYING THE 3RD RECALL WAS DONE. WHEN I WENT TO GET THE CAR I ONLY RECIEVED TWO RECEIPTS. I DIDN'T HAVE MY READING GLASSES SO COULD NOT SEE WHAT WORK HAD BEEN DONE. I LATER LOOKED AT THE PAPERS AND NEITHER HAD THE 3RD RECALL LISTED. WEEKS LATER I WAS NOTIFIED BY SATURN THAT THE PARTS WERE NOW IN. I CHECKED THE SAFERCAR WEBSITE AND FOUND MY CAR WAS NO LONGER LISTED FOR THE 3RD RECALL. APPARENTLY THEY ALTERED THE RECORDS CLAIMING THEY HAVE DONE THE WORK, WHICH WAS NOT DONE. WHAT EXACTLY AM I SUPPOSED TO DO TO GET THAT REPAIR DONE? WHAT IF ANYTHING WILL BE THE CONSEQUENCE FOR THEIR COMMITTING FRAUD AND PUTTING MY LIFE IN DANGER BY ASSURING THAT I CAN NOT GET THIS RECALL REPAIRED? I SPOKE TO GM AFTER FILING A COMPLAINT ABOUT THE DEALERSHIP AS I HAVE HAD NOTHING BUT PROBLEMS WITH THEM SINCE I BOUGHT THIS CAR NEW IN 2006. I INFORMED THEM THAT I WOULD NOT GO BACK THERE FOR THE 3RD, I HAVE NO REASON TO SUBMIT MYSELF TO MORE ABUSE. IT WAS AFTER FILING THE COMPLAINT THAT SUDDENLY MY CAR THAT IT NO LONGER SHOWED ON THE SAFECAR SITE. ROSEVILLE CHEVROLET HAS OUT DONE THEMSELVES WITH CRIMINAL BEHAVIOR. WHAT IF ANYTHING AT ALL WILL BE DONE? HOW DO I GET A COPY OF THIS CLAIM? *TR
Source: NHTSA WEB SITE -
2009 SATURN AURA- FREMONT, CA
POWER STEERING FREEZES FOR A FEW SECONDS AND IS BACK TO NORMAL AGAIN. THE FIRST INCIDENT WAS APPROXIMATELY IN SEPTEMBER 2014 AND THIS HAS HAPPENED SEVERAL TIMES SINCE THEN. ONCE A MESSAGE APPEARED ON THE INFORMATION SCREEN 'POWER STEERING......', BUT WENT AWAY BY THE TIME IT COULD BE COMPLETELY READ. *TR
Source: NHTSA WEB SITE -
2009 SATURN OUTLOOK- LINCOLN, NE
THE HEADLIGHTS ON MY 2009 SATURN OUTLOOK STOPPED WORKING. PER THE GM DEALER THEY CLAIMED THAT THERE IS A KNOWN DEFECT WITH THE LIGHTING ON THESE VEHICLES. CONSIDERING THESE ARE SAFETY ITEMS I'M NOT REALLY SURE WHY THERE ISN'T ALREADY A RECALL ON THIS. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- CHARLOTTE, NC
I PARKED THE CAR IN FRONT OF MY HOUSE, LEAVING THE HEADLIGHTS ON. WHEN I WENT TO PUT IT IN THE GARAGE, I TURNED THE KEY IN THE IGNITION SWITCH, AND HEARD NO SOUND. I REALIZED I HAD LEFT THE HEADLIGHTS ON AND THE BATTERY WAS DEAD. THEN THE KEY WOULD NOT TURN IN THE LOCK SO I COULD REMOVE IT. I COULD NOT OPEN THE TRUNK WITH THE BUTTON ON THE DASH, IN ORDER TO REPLACE THE BATTERY. THE CAR IS NOW USELESS TO ME. I WILL GET A BATTERY CHARGER TO CHARGE THE BATTERY FROM THE ENGINE COMPARTMENT, BUT SOME REPORTS ONLINE REPORT THAT THE IGNITION SWITCH MUST ALSO BE REPAIRED. THIS IGNITION SWITCH AREA WAS JUST REPAIRED IN A RECALL. *TR
Source: NHTSA WEB SITE