SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN AURA
    - GREENBAY, WI

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE INSTRUMENT CLUSTER FAILED WHEN ATTEMPTING TO CHANGE GEARS. IN ADDITION, THE REAR PASSENGER DOOR LOCK FAILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC AND VEHICLE SPEED CONTROL) AND 14V224000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,622.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN OUTLOOK
    - LAS CRUCES, NM

    I WAS WAITING AT A STOPLIGHT AND HEARD AN UNUSUAL NOISE FROM THE ENGINE. WHEN I ACCELERATED ON THE GAS PEDDLE, I NOTICED THAT THE TRANSMISSION WOULD NOT SHIFT NORMALLY AND WOULD NOT EXCEED OVER 30 MPH. I MADE IT TO WORK BUT WHEN I TRIED TO REVERSE OUT OF THE PARKING LOT, THE CAR WOULD NOT MOVE AT ALL AND DISPLAYED "CHECK ENGINE LIGHT" ICON. I HAD TO PUSH IT OUT OF THE PARKING LOT THEN DRIVE FORWARD SLOWLY BACK HOME. I CALLED AROUND TOWN TO CHECK THE BEST SOLUTION FOR THE PROBLEM. I ALSO CHECKED ONLINE AND DISCOVERED THAT OTHER SATURN OUTLOOK OWNERS HAD THE SAME ISSUE AND THE SAME BROKEN PART WHEN IT WAS DIAGNOSED AND REPAIRED WHICH LEADS ME TO BELIEVE THAT GENERAL MOTORS IS AWARE OF THE PROBLEM AND FAILED TO RECALL MY VEHICLE AND ADD THE FAILED TRANSMISSION PROBLEM TO THE RECALL LIST. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN VUE
    - LINCOLN, IL

    WAS ON INTERSTATE WITH MY 10 YR OLD DAUGHTER WITH ME WITH CRUISE SET AT 75MPH, LANE WAS MERGING, SO I ACCELERATED TO GET PAST A SEMI TO GET OVER. LET UP OFF GAS AND CAR KEPT ACCELERATING FASTER. HIT BRAKE AND NOTHING HAPPENED. CAR STILL KEPT ACCELERATING. TURNED OFF CRUISE AND LAID ON BRAKE BUT CAR STILL KEPT ACCELERATING. SPEED REACHED 110MPH AND CARS WERE IN FRONT OF ME IN ALL LANES. FINALLY PUT IN NEUTRAL AND ENGINE REVVED UP UNTIL FINALLY A LOUD POP NOISE AND IT STOPPED ACCELERATING. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE I BOUGHT THE CAR A COUPLE OF YEARS AGO. HOWEVER THIS IS THE FIRST TIME THAT I WAS UNABLE TO GET IT TO STOP ACCELERATING. I WAS IN FEAR FOR THE LIFE OF MY DAUGHTER AND MYSELF! I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO DUPLICATE ISSUE. THEY RECOMMENDED PUTTING A NEW THROTTLE BODY IN AND DOING A FULL SYSTEM FLUSH WHICH WILL COST AROUND $800. I JUST HAD THE TRANSMISSION REPLACED A FEW MONTHS AGO AND WORK DONE TO CORRECT TRACTION CONTROL, STABILITRAK AND ABS ISSUE. I HAVE DONE A SEARCH ON THE INTERNET AND HAVE FOUND OTHER PEOPLE WITH THE SAME MAKE AND MODEL CAR THAT HAVE HAD THE SAME COMPLAINT ABOUT THE ACCELERATOR STICKING AND CAR SPEEDING UP ON ITS OWN AND NOT BEING ABLE TO STOP IT BY BRAKING. HOWEVER THE DEALERSHIP SERVICE DEPT WAS UNABLE TO FIND ANY RELATED RECALLS. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V17000 (FUEL SYSTEM, GASOLINE) AND THE CONTACT STATED THAT AFTER THE REPAIRS THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTER AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - VALENCIA, CA

    WATER IS ENTERING THE CABIN WHEN IT RAINS, SATURATING THE CEILING TO THE POINT OF DRIPPING. ALSO, THE CARPETING, AND FLOOR MATS ARE SOAKED. I ALSO NOTICED WATER IN THE MOTOR BLOWER AREA. MAY BE LEAKING FROM SEVERAL AREAS. THIS WAS THE FIRST TIME, SINCE I PURCHASED THE VEHICLE THAT IT HAS BEEN LEFT OUT IN THE RAIN OVER NIGHT. I'VE WASHED THE VEHICLE, DRIVEN IN RAIN, AND NEVER NOTICED ANYTHING WRONG. THE TIME OF EXPOSURE MUST HAVE SOMETHING TO DO WITH HOW MUCH WATER GETS IN (OBVIOUSLY). *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - OXMAR, CA

    TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE'S INTERIOR FLOODED WHILE IT WAS RAINING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF SEALANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN VUE
    - NICHOLASVILLE, KY

    I HAD DRIVEN TO THE STORE AND PARKED THE CAR. AFTER SHOPPING, I STARTED THE CAR AND ATTEMPTED TO PULL OUT OF THE PARKING SPOT. THE STEERING WHEEL WAS EXTREMELY HARD TO TURN, AND I REALIZED THAT I SHOULDN'T TRY TO DRIVE IT. I RETURNED IT TO THE PARKING SPOT AND CALLED A TOW TRUCK. THE DEALER SAYS THAT THE POWER STEERING MODULE NEEDS TO BE REPLACED. I KNOW OTHER SATURN MODELS HAVE BEEN RECALLED, BUT NOT THIS ONE. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - CAMILLUS, NY

    TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT LOCKING MECHANISM BECAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V375000 (SEAT BELT). THE FAILURE MILEAGE WAS 38,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN ION
    - MOUNT SHASTA, CA

    WAS ON WAY HOME CAR STARTED GOING TO THE RIGHT AND WHEN TRIED TO CORRECT IT CAR WOULDN'T TURN LEFT KEPT GOING INTO A TREE AND CAR IS NOW DAMAGED. OVER TWO MONTHS AGO GM SENT OUT SOMEBODY TO LOOK AT CAR THIS WAS AROUND OCTOBER 15 AND HAVE NOT HEARD A WORD BACK FROM ANYBODY. WHICH ISN'T A SURPRISE BECAUSE THE ACCIDENT HAPPENED SEPTEMBER 13 AND WE WERE GIVEN THE RUN AROUND FROM THE BEGINNING. APPOINTMENTS MADE AND NOT KEPT, PHONE CALLS TRANSFERRED FROM ONE PERSON TO ANOTHER ALL WITH DIFFERENT ANSWERS AND RESPONSES. MY QUESTION TO YOU IS WHEN IS SOMEBODY GOING TO CONTACT US AND GIVE US SOME ANSWERS? I TOOK THE CAR IN FOR THE FIRST CALL BACK AND HAD NO PROBLEMS BUT THIS IS RIDICULOUS, NOT ONLY HAS NOTHING BEEN DONE OR SAID BUT THE AIR BAGS DIDN'T EVEN GO OFF BUT THE CAR HAD TO BE TOWED AWAY AND THE ADJUSTER YOU SENT OUT SAID HE DIDN'T KNOW WHY AS WE WERE TOLD IT WAS BECAUSE IT WAS BETWEEN THE CENSORS. I WASN'T BORN YESTERDAY BUT DIDN'T SAY ANYTHING WAS WAITING FOR THE REPORT. STILL WAITING, I KNOW WE LIVE IN A RURAL AREA BUT THREE MONTHS IS A LITTLE LONG TO WAIT DON'T YOU THINK? *TR

    Source: NHTSA WEB SITE