SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SATURN VUE
    - SALISBURY, NC

    TL * THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUOUSLY ILLUMINATED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 SATURN SL
    - CONNELLY SPRINGS, NC

    COOLANT AROUND THE SPARK PLUG NEAREST THE TRANSMISSION, ENGINE OIL IS VISIBLE IN COOLANT TANK. INTERNET SEARCH REVEALED A CRACKED HEAD DUE TO FACTORY DEFECT IN HEAD CASTING. GM DID NOT ISSUE A RECALL! *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - HAYWARD, CA

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE CHECK ENGINE AND TRACTION WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - MADISON`, WI

    ON JUNE 7, 2014, THE VEHICLE WOULD NOT STOP RUNNING. I TOOK IT TO A NEARBY CARE CARE CENTER WHERE THEY STOPPED IT. THE RECALL ESTABLISHMENT (ZIMBRICK BUICK-SATURN) TOLD THEM TO HAVE THE VEHICLE TOWED TO THEIR ESTABLISHMENT. THEY KEPT THE VEHICLE UNTIL JUNE 26TH TRYING TO REPLACE THE SWITCH AND START THE VEHICLE. THEY CHARGED THE CAR CARE CENTER "JUMP STARTED" THE VEHICLE IN A WRONGFUL MANNER AND THAT CAUSED A COMPUTER TO FAIL. I HAVE A SWORN STATEMENT THAT IT WAS NOT JUMP STARTED. THEY EVENTUALLY REPLACED THE COMPUTER WITH A USED CADILLAC PART AND CHARGED ME $1288.41. THE ENTIRE PROCESS WAS CAUSED BY A DEFECTIVE IGNITION SWITCH AND INCOMPETENCE IN REPAIRING THE VEHICLE. I DON'T BELIEVE I SHOULD BE REQUIRED TO PAY THE AMOUNT REQUESTED AND SEEK COMPENSATION. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - NORWALK , CA

    7-16-10 AIR BAG LIGHT CAME ON AS SOON AS I STARTED THE CAR. REPAIR THAT WAS DONE STATES "AIRBAG READINESS LIGHT ON W/DTCS B0081/B0092 IN SDOPCODE:C9780. "RETRIEVED FAULT CODE SET 056. TECH INSPECTED FOR DAMPNESS/WET DAMAGE, CLEANED MODULE & DRIED EASSEMBLED AND REZEROED MODULE ASSEMBLY. WITHIN A FEW MONTHS THE LIGHT STARTED COMING ON AGAIN SPORADICALLY. 2-3-11 TOOK CAR BACK TO DEALER FOR AIRBAG LIGHT SPORADICALLY TURNING ON. REPAIR STATES "32031 TESTED FOR CODES NO CODES FOUND, TESTED CIRCUIT, NO PROBLEM". LIGHT STILL CAME ON. 11-18-11 TOOK CARE FOR DEALER FOR AIRBAG LIGHT. I WAS ADVISED I NEEDED TO PAY FOR REPAIRS AS MY CAR WAS NO LONGER UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - LEXINGTON, KY

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THE VEHICLE WAS EXPERIENCING AN ELECTRICAL PROBLEM WITH THE POWER DOOR LOCKS. THE CONTACT MENTIONED THAT THE POWER LOCKS WOULD REPEATEDLY LOCK AND UNLOCK INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - FORT MYERS, FL

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH WHEN ATTEMPTING TO TURN THE VEHICLE OFF. ALSO, THE CONTACT STATED THE ELECTRICAL COMPONENTS IN THE VEHICLE SPORADICALLY TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THERE WAS AN ELECTRICAL ISSUE. THE TECHNICIAN REMOVED THE KEY FROM THE IGNITION BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - LAWRENCE, KS

    I WAS TRAVELING DOWN THE HIGHWAY AT BETWEEN 70-75MPH WHEN I LOST CONTROL OF THE VEHICLE AND STRUCK THE GUARD CABLE, TRAVELING THROUGH OVER 200 FT OF IT. THE FRONT END OF THE CAR WAS DEMOLISHED, THE FRONT AXLE WAS BROKEN IN HALF, THE REAR QUARTER PANEL OF THE DRIVER'S SIDE WAS RIPPED OFF, THE ROOF WAS HORRIBLY DENTED AND SCRATCHED, THE WINDSHIELD WAS BROKEN IN MULTIPLE PLACES - ONE SPOT BY MY HEAD - AND THE FRONT BUMPER AND HEADLIGHTS WERE NO LONGER THERE. THE VEHICLE WAS TOTALED OUT BY THE INSURANCE CO... MY AIR BAGS DID NOT DEPLOY. I HAD A TERRIBLE CONCUSSION AND SEVERE WHIPLASH ON AN ALREADY PRE-EXISTING DEGENERATIVE SPINE CONDITION, AND THE ONLY THING THAT SAVED MY LIFE WAS MY SEATBELT. THERE IS NO REASON ACCORDING TO THE POLICE AND FIRST RESPONDERS ON THE SCENE AS WELL AS THE FACILITY WHERE MY CAR WAS TOWED FOR THE INSURANCE COMPANY. I FEEL LIKE MY NECK SURGERY TO REPLACE A DISC AND FUSE MY SPINE WITH A TITANIUM CAGE AT THE END OF 2012 HAS BEEN SEVERELY AGGRAVATED AND MY 20 MONTHS OF HEALING HAS GONE BACK TO SQUARE ONE. THIS IS DEVASTATING TO ME AND I WILL GO PUBLIC ABOUT THIS IN ANY WAY I KNOW POSSIBLE. THIS NEVER SHOULD'VE HAPPENED. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - CINCINNATI, OH

    ON 10/24/2014, WHILE DRIVING MY 2009 SATURN OUTLOOK WITH MY CHILDREN IN THE CAR, I WAS ENTERING THE RAMP ONTO A MAJOR EXPRESSWAY, PUSHED DOWN ONTO THE GAS PEDAL TO SPEED UP TO ENTER THE HIGHWAY TRAFFIC WHEN A LOUD BANG WAS HEARD AND I FELT THE VEHICLE REV TO HIGHER RPM AND THEN THE CHECK ENGINE LIGHT CAME ON. I NOTICED IMMEDIATELY THAT THE VEHICLE RESPONDED LIKE IT WAS STUCK IN 3RD GEAR AND WOULD NOT SHIFT UP OR DOWN IN "D". I WAS ALMOST SMASHED BY A ODOT DUMP TRUCK BUT AVERTED THAT BY PULLING TO THE FAR RIGHT LANE. THE VEHICLE WOULD NOT ACCELERATE ANY FASTER THAN 50 MPH ON THE EXPRESSWAY. I WAS WITHIN 5 MILES OF MY DEALERSHIP AND BABIED THE VEHICLE TO THEIR LOCATION. I EXPLAINED MY VEHICLE ISSUE TO THE DEALER SERVICE REP AND HE SAID THEY COULD NOT GET IT IN THAT DAY TO CHECK IT BECAUSE IT WAS A FRIDAY AND THEY ARE NOT DOING SERVICE WORK OVER THE WEEKEND. RENTAL CAR RENTED AND LEFT MY CAR THERE OVER THE WEEKEND. I WAS CONTACTED THE FOLLOWING MONDAY WITH A REQUEST FOR AUTHORIZING A $500.00 CHARGE TO PULL THE TRANSMISSION TO CHECK INTERNALLY FOR THE PROBLEM. THE SERVICE REP SAID THEY HAVE SEEN A LOT OF PROBLEMS WITH THIS AND OTHER GM MADE VEHICLE RESULTING IN THE 35R CLUTCH WAVE PLATE BREAKING AND THE ONLY WAY IS TO PULL THE TRANSMISSION TO SEE. I GAVE HIM MY AUTHORIZATION BUT ASKED HIM FOR A ROUGH ESTIMATE FOR THE REPAIRS WHICH HE SAID ABOUT $3,500.00. I HAVE BEEN WITHOUT MY VEHICLE FOR ALMOST A WEEK AND THROUGH INTERNET SEARCH I HAVE COME ACROSS AS MANY AS UPWARD OF 17,000 ONLINE RESPONSE'S ABOUT THE CONTINUED PROBLEMS WITH THE 35R CLUTCH WAVE PLATE AS FAR BACK AS 2008 WITH THE GM ACADIA, CHEVROLET TRAVERSE AND SATURN OUTLOOK. I AM REQUESTING WITH NHTSA THAT SOMETHING BE SAID TO GM ABOUT THIS COMPLICATION WITH A "KNOWN" PROBLEM THAT NOTHING HAS BEEN RECALLED. I EVEN CAME ACROSS A POST THAT NOTED THE PROBLEM WITH NOTIFICATION TO REPS FROM JANUARY 12, 2010 FROM A FORUM. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - HOLDEN, MA

    MY WIFE WAS DRIVING ON THE HIGHWAY WHEN THE REAR PASSENGER WHEEL BROKE AND SLANTED INWARD TOWARD GHE VEHICLE. SHE WAS LUCKY SHE WAS NOT KILLED. IT WAS DETERMINED TO BE THE REAR SUBFRAME FAILED. THE VEHICLE IS IN DECENT CONDITION WITH LITTLE TO NO COROSION. THERE WAS NO OUTSIDE CAUSE TO THIS PREMATURE FAILURE. THE LOCAL DEALER AND GM REFUSE TO ASSIST IN ANY REPAIRS. AFTER RESEARCHING THIS I HAVE FOUND THERE WAS AN ACTUAL DEARH INCIDENT DUE TO THE SAME FAILURE. I HAVE A STRONG CONCERN THIS COULD HAPPEN TO SOMEONE ELSE. *TR

    Source: NHTSA WEB SITE