SATURN Complaints

THE IGNITION KEY CAN BE REMOVED WHILE THE VEHICLE IS IN ACCESSORY OR RUN SETTINGS. ON SEVERAL OCCASIONS I HAVE EXITED THE VEHICLE WITH THE KEYS IN HAND, THINKING IT WAS OFF WHEN IN FACT IT WAS STILL RUNNING BECAUSE THE IGNITION HAD NOT FULLY MOVED TO THE OFF POSITION. KEY IS VERY LOOSE WHEN INSERTED IN THE IGNITION AND I FEAR THAT IT WILL COME OUT ON IT'S OWN THROUGH VIBRATION. PRIMARY KEY IS WORN DOWN AND DOES NOT HAVE THE SAME PROFILE OF THE SECOND KEY PROVIDED AT NEW DELIVERY BUT RARELY USED. THE SECOND KEY CAN ALSO BE REMOVED WHILE RUNNING. ALTHOUGH THE VEHICLE HAS THE CHARACTERISTICS OF THE IGNITION RECALL IT FALLS OUTSIDE THE MANUFACTURE DATES. WHEN I PRESENTED THE CAR TO A DEALERSHIP FOR REPAIRS I WAS TOLD THAT I HAD TO WAIT FOR GM TO CONTACT ME AND A STANDARD (PAID) REPAIR WAS NOT POSSIBLE BECAUSE THEY NEEDED THE PARTS THEY HAD TO FIX RECALLED VEHICLES. *TR

TIMING CHAIN BROKE, AFTER HAVING CLEARED A TUNE UP ONLY A COUPLE WEEKS AGO. NO OTHER PROBLEMS WITH THE CAR, AND FROM DOING SOME RESEARCH I SEE THAT THIS WAS A PROBLEM WITH 2003 IONS BUT GM HAD NO RECALL INFORMATION FOR ME, ON MY PROFILE PAGE ON THEIR WEBSITE. I AM NOW WITHOUT A CAR AND NO WAY TO AFFORD A NEW ONE, AND THE ONLY THING I'M THANKFUL FOR, IS THAT I WASN'T ON THE HIGHWAY OR ANYTHING WHEN IT HAPPENED, AND IT OCCURRED WHEN I TRIED TO START MY CAR. *TR

I WAS DRIVING ON THE FREEWAY WHEN MY SATURN VUE'S KEY FELL OUT OF THE IGNITION. THERE IS NOTHING ON MY KEY RING BUT THEY KEY AND THE KEYLESS REMOTE. I WAS ABLE TO RE-INSERT THE KEY AND REGAIN STEERING CONTROL. WHEN THIS HAPPENED, IT MOVED FROM THE "RUN" POSITION TO THE "ACC" POSITION AND LOCKED MY STEERING COLUMN. THE ENGINE ALSO SHUT OFF. I SEE THAT THE 2002-2004 SATURN VUE HAS ALREADY BEEN RECALLED FOR THIS DANGEROUS DEFECT THAT HAS ALREADY CAUSED NUMEROUS CONFIRMED FATALITIES AND NEED TO POINT OUT THAT ACCORDING TO GENERAL MOTORS, THE 2005-2007 SATURN VUE'S HAVE THE EXACT SAME PART NUMBER IGNITION CYLINDER AND SWITCH. I AM ABLE TO REMOVE MY KEY WHILE DRIVING AT ANY TIME WITHOUT PRESSURE, AND HAVE BEEN ABLE TO REPLICATE THE VEHICLE GOING INTO "ACC" MODE WHILST MOVING. THIS IS UNACCEPTABLE THAT YOU WILL RECALL EARLIER MODEL YEARS, BUT NOT EVERY VEHICLE WITH THE SAME DEFECTIVE PART. *TR

PLEASE HELP! MY KEY AND IGNITION ARE BURNING HOT, MY CAR DOESN'T ALWAYS START, THE POWER CUTS OFF, THE SERVICE ENGINE LIGHT COMES ON AND OFF AND WHEN I START IT IN THE MORNING THE EXHAUST IS SUPER STRONG. GM TOLD ME I HAVE TO PAY A DEALER $110.00 TO DIAGNOSE THE PROBLEM THAT YOU HAVE CLEARLY DEFINED AND RECALLED IN 2003 BUT I WAS NEVER NOTIFIED AS THE ORIGINAL OWNER FOR THAT RECALL. I BROKE MY NECK AND AM A SINGLE, DISABLED MOM OF A 12 YEAR OLD. I DO NOT WANT TO BE TRAPPED IN A FIRE OR REARENDED AND TOTALLY PARALYZED OR DEAD! WHAT THE HECK IS GM THINKING? THEY SAID THEY ONLY ACT ON RECALLS IF THEY COME FROM YOU! *TR

TL* THE CONTACT OWNS A 2000 SATURN AURA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD ABNORMAL NOISE EMITTED FROM THE STEERING COLUMN AREA. THE STEERING WHEEL BECAME TIGHT AND WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 877,800.

TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE SHIFT LEVER BECAME STUCK IN THIRD GEAR AND THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

AIR BAG LITES (MAIN AND PASSENGER SEAT) GO ON AND OFF SPORADICALLY AND FOR NO REASON, ONE SOMETIMES BOTH. HITTING A BUMP SOMETIMES CHANGED THERE SETTING, EITHER ON OR OFF. CURRENTLY THEY ARE MOSTLY OFF. GM DEALERS AND INDEPENDENT SHOPS WANT $110 TO $200 TO ANALYZE AND $700 TO $1200 TO FIX THE PROBLEM. ALSO THE DAYLITE RUNNING LITE INDICATOR NO LONGER WORKS, THE SEAT BELT ALARM (NOT FASTENED) DOESN'T ALWAYS SOUND AND THEN COMES ON 3 OR 4 MINUTES LATER, AND THE HEATER DOESN'T ALWAYS "HEAT". *TR

I HAVE ATTEMPTED TO HAVE MY CAR SERVICE UNDER THE IGNITION RECALL FOR THE SATURN VUE 2004 BUT HAVE BEEN REJECTED BECAUSE MY VIN NUMBER DOES NOT APPEAR ON THE RECALL. HOWEVER, MY VUE MEETS ALL OF THE CRITERIA NOTED IN THE RECALL AND I DEMONSTRATED MY CONCERNS TO AT THE SERVICE MANAGER AT A LOCAL GM SERVICE STATION. I HAVE CONTACT GM BY E MAIL, LETTER AND BY PHONE AND THEY HAVE BEEN OF LITTLE USE. I DO NOT UNDERSTAND WHAT THE BIG DEAL IS EITHER IT IS A RECALL OR IT IS NOT. *TR

I CRANKED CAR POWER STEERING WOULD NOT WORK. TURN CAR OFF RESTARTED CAR STILL NO POWER STEERING TURN CAR OFF RAISED HOOD COULD NOT SEE ANYTHING WRONG. RESTARTED CAR THIRD TIME POWER STEERING WORK OK.WEEK LATER SAME PROBLEM WITH POWER STEERING TURN CAR OFF RESTARTED WORKED FINE.THIS CAR HAS A SALVAGE TITLE GM WILL NOT COVER THIS (BULLETIN 14115)BECAUSE OF TITLE.IF IT WAS A RECALL THEY WOULD PAY FOR REPAIR.I HAVE NEVER BEEN NOTIFY BY GM OF THIS PROBLEM . FOUND ALL MY INFORMATION THRU YOUR WEB SITE.DON'T UNDERSTAND WHY THIS PROBLEM IS NOT CLASSED AS A RECALL. I DON'T THINK I COULD HAVE TURN STEERING WHEEL IF I HAD BEEN MOVING IN THE CAR AT SLOW RATE OF SPEED..WITH CAR NOT MOVING COULD NOT TURN STEERING WHEEL AT ALL. *TR