SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 SATURN VUE
    - WASHINGTON, DC

    2003 SATURN VUE. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND KEY PROBLEMS. *SMD

    Source: CONSUMER LETTER
  • 2009 SATURN AURA
    - GAHANNA, OH

    AFTER HAVING ALL 4 TIRES REPLACED, MY BRAKES WERE IMMEDIATELY DISAPPEARING ON THE DRIVE HOME UNTIL I NO LONGER HAD BRAKES. AFTER TAKING THE CAR INTO A REPAIR SHOT TO HAVE LOOKED AT IT WAS DETERMINED THAT DUE TO THE SATURN AURA DESIGN, THE BRAKE HOSES JUST BARELY REACH WHERE THEY ARE ATTACHED TO EACH TIRE. WHEN THE TIRE WAS PUT ON A LIFT TO REPLACE THE TIRES THE SUSPENSION DROPPED JUST A LITTLE BIT WHICH CAUSED THE BRAKE HOSES TO STRETCH AND IN THIS CASE IT CAUSED A TEAR ON THE TWO BACK BRAKE HOSES. THIS IS A HUGE FLAW IN THE DESIGN OF THE 2009 SATURN AURA XR THAT COULD CAUSE BRAKE LEAKS JUST BY HAVING THE CAR PUT ON A LIFT. I HAVE HAD TO PAY $375 FOR THIS REPAIR THAT WAS DUE TO THE DESIGN OF THE BRAKE HOSES IN THIS VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN VUE
    - SALT POINT, NY

    TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SUN VISOR CAME DOWN OBSTRUCTING BLOCKING THE VIEW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - LAS VEGAS, NV

    ON 9/2/2014 I TOOK CAR TO ED BOZARTH CHEVROLET TO HAVE SERVICE ON RECALL 13036. MY CAR WAS RETURNED WITH NO CHANGE IN THE PROBLEM; "SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, SERVICE ECS & ECS OFF" TELL-TALES LIGHTS WERE STILL ILLUMINATING CONSISTENTLY. THE INVOICE INDICATED THEY FIXED THE FOLLOWING UNDER THE RECALL; 1) A06396 ADH PROMOTER, 2) 13596990 (S) CLIP 3) 13596991 (S) RETAINER 4) 15188763 (S) RETAINER 5) 11509086 (S) STRAP AND "108420 CAMPAIGN 13036 PERFORMED BCM & BPPS HARNESS & CONNECTOR REPAIR." THE INVOICE INDICATED I DECLINED SERVICE ON "SES LIGHT AND TRACTION CONTROL DIAGNOSIS ALSO SHOCKS, STRUTS, ENGINE LEAK DIAGNOSIS, BROKEN PANEL REPLACEMENT 1064 C." THE BEST PART WAS THEY TOLD ME I NEEDED TO HAVE MY OIL CHANGED, WHICH I PERSONALLY DID 3 DAYS PRIOR TO BRINGING THE CAR IN! THEY SHATTERED THE FUSE COMPARTMENT COVER LOCATED INSIDE THE VEHICLE, TRIED TO GLUE IT BACK WITH A BLUE COLORED GLUE WHICH DID NOT WORK AND THEN INDICATED ON THE INVOICE I DECLINED HAVING THE BROKEN PANEL REPLACED AT A CHARGE OF $86.00. ALL THEY WANTED TO DO WAS SELL ME SERVICE WHICH WAS NOT NEEDED. I ASKED THE SERVICE ADVISER IF A BLOWN OR MISSING FUSE COULD CAUSE THE TELL-TALES LIGHTS TO ILLUMINATE AND HE SAID NO. WHEN I RETURNED HOME YESTERDAY, I LOOKED AT THE FUSE COMPARTMENT AND FOUND ONE BAD FUSE AND ONE MISSING FUSE. AFTER REPLACING THEM, THE CHECK ENGINE LIGHT WENT OFF FOR THE FIRST TIME IN OVER 3 MONTHS. I DID STILL RECEIVE ONE "TRACTION CONTROL SERVICE AND ONE SERVICE ECS" LIGHT. I AM GOING TO RETURN TO DEALER TODAY TO ATTEMPT TO HAVE THEM REMEDY THE ISSUES. A FOLLOW UP COMPLAINT WILL BE WRITTEN IN AN EFFORT TO ASSIST. THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - SAINT PETERSBURG , FL

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). HOWEVER, THE PART THAT WAS NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN VUE
    - FOREST PARK, GA

    TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO DRIVE OR REVERSE INTERMITTENTLY. ALSO, THE VEHICLE FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,381.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - CINCINNATI, OH

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING FLUID WAS LEAKING ON THE EXHAUST AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE SINCE IT COULD CATCH FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 48,900. UPDATED 10/14/14

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - SAVOY, TX

    HIGHWAY BOUNCING? UNBALANCED FEELING UNDER VEHICLE? REPLACE STRUTS ASAP!! OKAY FOR THE PAST 30,000 MILES I HAVE BEEN EXPERIENCING WHAT I COULD DESCRIBE AS A CONSTANT BOUNCE. THE BOUNCE HAS NOW BECOME SO VIOLENT THAT CROSSING A BRIDGE ON A HIGHWAY THE BUMP WILL INCREASE THE AGGRESSION OF THE BOUNCE TO THE POINT THAT YOU BOUNCE RIGHT OFF OF THE ROAD. I HAVE SLOWLY BEEN TRYING TO FIGURE OUT WHAT CAUSES THIS BOUNCING WOBBLE. AFTER NEW RIMS,CV-HALF SHAFTS, LUGNUTS, TIRES, STABILIZER END-LINKS, TIE-ROD ENDS, INNER TIE-ROD ENDS, AND BALL JOINTS. THE BOUNCE GOT MORE CONTROLLABLE FOR A SHORT PERIOD. NOT LONG AFTER THE NEW PARTS STARTED TO BREAK DOWN AGAIN. FINALLY DURING THE PURCHASE OF ALL OF THESE THINGS OVER AGAIN. I FIND AN INSTANCE WHERE THIS EXACT THING HAPPENED TO ANOTHER INDIVIDUAL. DRIVING DOWN THE HIGHWAY WITH THE CONSTANT BOUNCE AS ALWAYS (4 MECHANICS ---- I AM PRETTY MECHANICALLY INCLINED, BUT COULD NOT DIAGNOSE THE PROBLEM) THIS OTHER INDIVIDUAL GOES UP ON A BRIDGE (HIGHWAY SPEEDS) AND BOUNCES STRAIGHT ACROSS AND RIGHT OFF OF THE HIGHWAY INTO THE DITCH. LUCKILY IN BOTH OF OUR CASES WE WERE ABLE TO STOP THE VEHICLE BEFORE HITTING ANYTHING OTHER THAN SOME TALL GRASS AND SLIDING AROUND IN THE DIRT A BIT ON THE SIDE OF THE HIGHWAY. HE TAKES HIS FAMILY AND CAR TO THE NEAREST MECHANIC (THEY WERE GOING ON VACATION) AND THIS MECHANIC KNEW EXACTLY WHAT THE PROBLEM WAS. RELIEVED THIS PERSON WAS THAT HE HAD FINALLY FOUND A MECHANIC THAT SOLVED THIS WRETCHED, ANNOYING, AND ODD PROBLEM I HAVE NEVER EXPERIENCED BEFORE. THE STRUTS WERE COMPLETELY SHOT. THE CAR WAS NOT SAGGING ACCORDING TO MEASUREMENTS. BUMPS WEREN'T VIOLENT. AFTER REPLACEMENT OF THE OLD STRUTS I COULD LITERALLY PUSH THEM DOWN WITH ONE FINGER. LET GO AND WATCH AS THEY JUST RELAX IN PLACE. ANYONE EXPERIENCING A HIGHWAY BOUNCING WOBBLE LIKE SOMETHING IS UNBALANCED THEN REPLACE YOUR STRUTS!! *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - SAVOY, TX

    ONE DAY UPON EXITING THE VEHICLE I EXPERIENCED A VERY STRONG ODOR OF GASOLINE. I LIVED IN THE COUNTRY AT THE TIME AND ALSO IN TEXAS. I SHRUGGED IT OFF THINKING I MAYBE GOT SOME ON THE SIDE OF THE CAR OR MY CLOTHES. LATER I ENTERED THE VEHICLE AND ATTEMPTED TO START IT. TURNS OVER 6 TIMES AFTER A SINGLE BUMP OF THE KEY BUT THIS TIME THE CAR DID NOT START. I THEN REMEMBERED THAT EARLIER I SMELLED FUEL. I THOUGHT MAYBE I HAVE A LEAK IN THE LINES. I CYCLED THE KEY 3 TIMES THEN TRIED TO START IT AGAIN. AFTER THE FIRST TURN IT CRANKED RIGHT UP. WHEN I RETURNED HOME THAT AFTERNOON I RESEARCHED A LITTLE AND FOUND THAT ITS BEEN NOTORIOUS FOR DEVELOPING A CRACK IN THE LINES RIGHT OFF OF THE PUMP. I LOOKED FOR A RECALL BUT FOUND NOTHING. NOTHING BUT COMPLAINTS THAT IS. WWW.ROCKAUTO.COM SAVED ME $200 FROM THE PRICE THAT O'REILLYS WANTED ME TO PAY BUT REGARDLESS THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - SCARSDALE, NY

    2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION LOCK CYLINDER AND IGNITION SWITCH RECALL AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE IGNITION LOCK CYLINDER AND IGNITION WAS REPLACED ON JUNE 3, 2014 IN ACCORDANCE WITH THE SAFETY RECALL. HOWEVER, THE FIRST IGNITION SWITCH WAS REPLACEMENT ON 3/17.05, WAS AT NO COST, AS THE VEHICLE WAS STILL UNDER WARRANTY. HOWEVER, ON 2/17/09 THE IGNITION LOCK CYLINDER HOUSING WAS REPLACED AT A COST OF $323.22 AND ON 6/11/12, THE IGNITION AND START SWITCH WERE DEEMED FAULTY AND REPLACED AT A COST OF $ 250.50.*JB

    Source: CONSUMER LETTER