SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2003 SATURN ION- MISSON HILLS, CA
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM ) HOWEVER, THE PARTS TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 SATURN OUTLOOK- MERRICK, NY
DRIVER SIDE HEADLAMP DID NOT WORK ON MANY OCCASIONS OVER 1 1/2 YEARS. DEALER REPLACED BOTH DRIVER AND PASSENGER BULBS BUT DRIVERS SIDE WENT OUT AND DID NOT COME BACK ON. AN INSPECTION REVEALED A BURNT / MELTED CONNECTION AT THE BULB. *TR
Source: NHTSA WEB SITE -
2003 SATURN L200- BELLINGHAM, WA
MY IGNITION SWITCH FROZE WHILE WE WERE IN LINE WAITING FOR THE FERRY. WE COULD NOT START OUR CAR, OR GET IT OUT OF PARK, OR TURN THE WHEEL, OR CLOSE THE WINDOWS. WE HAD TO GET IT TOWED OFF THE ISLAND TO THE NEAREST DEALER ($423.76). WE TALKED WITH SATURN'S IGNITION HOTLINE AND WERE TOLD OUR CAR IS NOT COVERED BY THE RECALL ALTHOUGH THE SWITCH AND ITS FAILURE APPEAR TO BE THE SAME AS RECALLED VEHICLES. WE PAID $735.80 TO GET A NEW SWITCH INSTALLED (LOSING USE OF THE VEHICLE FOR TWO WEEKS WHILE THE WORK WAS DONE). DURING THE TIME THE SATURN WAS WAITING FOR REPAIRS ON THE DEALER'S LOT, IT RAINED HARD AND THE INTERIOR OF THE CAR WAS SOAKED. I HAD REQUESTED THAT THE WINDOWS (FROZEN OPEN) BE SECURED AND HAD BEEN ASSURED THEY WOULD BE DEALT WITH. THE SEAT AND FLOOR MATS WERE SOAKED. THE SEAT CONTROL ELECTRONICS SHORTED OUT AND MAY HAVE TO BE REPLACED. WE'LL ALSO HAVE TO HAVE THE DOOR PANELS PULLED TO SEE IF THERE IS HIDDEN DAMAGE INSIDE THE DOORS. WE WOULD LIKE OUR COSTS REIMBURSED. EVEN MORE IMPORTANT, WE WOULD LIKE THE RECALL EXTENDED TO OUR MODEL AND ANY OTHER GM CARS WITH THIS DEFECT. WE ARE VERY FORTUNATE OUR SWITCH FAILED WHEN THE CAR WAS STOPPED IN A SAFE PLACE! OTHERS HAVE NOT BEEN AS FORTUNATE. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- WATERFORD, MI
HELLO I HAVE THE 2007 OUTLOOK THAT HAS EXPERIENCED THE NOTORIOUS TRANSMISSION FAILURE. MY CAR WAS TAKEN BACK TO THE DEALERSHIP SOON AFTER I PURCHASED IT WITH 40,000 MILES AND TOLD THEM THE CAR WOULD ROLL BACK WHILE ON A HILL IN GEAR. THEY SAID IT WAS INHERENT WITH THIS TRANSMISSION AND SENT ME ON MY WAY. AS DANGEROUS AS THIS WAS TO SEND A CUSTOMER AWAY WITH A CAR THAT ROLLS BACKWARDS. TODAY THE TRANSMISSION FAILED WITHOUT NOTICE. I BACKED OUT OF A PARKING SPOT IN THE LOWES PARKING LOT AND THE CAR SHUTTERED VIOLENTLY. I MADE IT TO THE CORNER ABOUT A HALF MILE AWAY BEFORE THE CAR SIMPLY WOULD NOT MOVE. I HAD IT TOWED TO LUNGHAMER GMC AT 5825 HIGHLAND ROAD IN WATERFORD MICHIGAN. I PULLED THE ENGINE CODE MYSELF AND HAD P2723, P0700 I AM FINDING EVERYWHERE ON THE WEB THROUGH HUNDREDS OF FORUMS THAT THIS TRANSMISSION IS A REAL ISSUE DUE TO THE DEFECTIVE CHINA MADE WAVE PLATE. THIS IS A DEFECTIVE PART THAT IMPLODES INTERNALLY THEN TAKES OUT THE ENTIRE TRANSMISSION. THIS IS AN EXPENSIVE $4000.00 REPAIR , REPLACEMENT. THIS SHOULD BE A RECALL BECAUSE GM HAS KNOWN ABOUT THIS FAILURE EARLY ON. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- SEATTLE, WA
I BELIEVE THAT THE POWER STEERING ISSUE (RECALLED RECENTLY AND RECEIVED LETTER) CAUSED MY VEHICLE TO BE VERY HARD TO CONTROL ON A DOWNSLOPE HILL AT 12 MPH COMING UP TO RED LIGHT. MY CAR WENT FROM THE RIGHT LANE TO THE LEFT LAND OF 4 LANE STREET AND I HIT CAR IN FRONT OF ME. NOW, HAVING RECEIVED INFORMATION TODAY ABOUT THE POWER STEERING RECALL, I HAVE AN APPT. AT MY LOCAL DEALERSHIP TO CHECK ON THE ALIGNMENT/SUSPENSION AND THE PIECE OF METAL THAT I BELIEVE TO BE BRAKE PAD THAT A FEW HOURS LATER SHOT OUT AND HIT CAR NEXT TO ME IN A PARKING LOT WHEN I APPLIED BRAKES AND TURNED OFF VEHICLE IGNITION. I WILL KNOW MORE OF WHAT HAPPENED ONCE DEALERSHJP RUNS DIAGNOSTICS. *TR
Source: NHTSA WEB SITE -
-
2007 SATURN VUE- OXNARD , CA
THE KEY WILL FALL OUT OF IGNITION WHILE DRIVING, ALSO THE DOOR LOCKS WILL FLEAKER OFF AND ON AND THE READING LIGHTS DO NOT GO OFF., I AM AFRAID TO HAVE ANYONE IN MY CAR ESPECIALLY MY GRANDCHILDREN, I WILL BE DRIVING AND THE LOCKS WILL START ACTING CRAZY GOING UP AND DOWN CAUSING MY GRANDSON TO BE AFRAID, CAN I GET SOME INFORMATION ON WHY THIS IS HAPPENING, IT FIRST STARTED WITH THE KEYS NOT STAYING IN THE IGNITION, I THOUGHT THIS WAS ODD ESPECIALLY WHILE THE CAR WAS ON. PLEASE HELP ME RESOLVE THIS ISSUE, I TOOK MY CAR IN TO BE FIXED ONE HEADLIGHT WAS OUT AND THE FUEL PUMP THEY INSTALLED ALSO THE MANIFOLD AND ALSO THE FRONT ROTOR WAS ALL DONE. PLEASE HELP ME RESOLVE THIS ISSUE BECAUSE I DO LOVE MY CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2008 SATURN SKY- AUSTIN, TX
THE PASSENGER SIDE AIR BAG SEAT SENSOR IS FAILING AND IS A KNOWN ISSUE BY GM AND SATURN, THIS IS A KNOWN SAFETY ISSUE THAT IS ENDANGERING PEOPLE'S LIVES. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- EMMITSBURG, MD
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT WAS UNABLE TO LOCATE A LEAK. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN VUE- RALEIGH, NC
FOR ABOUT A YEAR AND A HALF IT HAS BECOME MORE AND MORE DIFFICULT TO GET THE KEY TO TURN IN THE IGNITION SWITCH. NOW IT TAKES ABOUT 5 MINUTES OF TRYING TO FINALLY GET IT TURN TO CRANK THE VUE. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- NEW MILFORD, NJ
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THE KEY BECAME LODGED IN THE IGNITION SWITCH AFTER THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE