SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN ION
    - PLYMOUTH, MI

    2006 SATURN ION. CONSUMER WRITES IN REGARDS TO POWER STEERING RECALL ISSUES. *SMD THE CONSUMER STATED THE POWER STEERING FAILED, IN HER DAUGHTER'S VEHICLE. TURNING THE WHEEL, REQUIRED EXTRA EFFORT. WHEN HER DAUGHTER CALLED GM, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

    Source: CONSUMER LETTER
  • 2006 SATURN VUE
    - LILBURN, GA

    BOUGHT A 2006 SATURN VUE IN 2008. WITHIN A YEAR, HAD PROBLEMS: IGNITION SWITCH/KEY. DOES NOT FUNCTION AS IT SHOULD WITH THE KEY TURNING IN THE IGNITION SWITCH. REPLACED TUMBLER. WORKED FOR AWHILE. IT BROKE AGAIN. FOR BOTH TIMES IT TAKES ANYWHERE FROM 5 - 15 MINUTES EVERY TIME TO GET THE KEY TO TURN THE VEHICLE ON IN THE IGNITION SWITCH. I AM A 60+ YEAR OLD WOMAN WHO WORKS NIGHTS. IF I HAVE TO LEAVE AN AREA QUICKLY FOR MY OWN SAFETY, I CANNOT DO SO. THE AC FAN SHUTS OFF AS SOON AS THE EXTERIOR CAR TEMP REACHES 100 DEGREES. HAD THAT FIXED TWO YEARS AGO. BUT THE PROBLEMS PERSISTED. NOW THE AC ONLY BLOWS WARM AIR WHEN AND IF THE FAN WORKS. DOOR LOCKS: KEYS FUNCTION INCONSISTENTLY. PASSENGER SIDE DOOR DOES NOT ALLOW ME TO LOCK ALL DOORS, WHICH IT ONCE DID. FOB: FUNCTIONS INCONSISTENTLY DESPITE BATTERY REPLACEMENT. WINDOWS; DO NOT CLOSE ALL THE WAY, ALLOWING RAIN AND AIR IN. STEERING WHEEL: SHAKES. HAD IT FIXED. SHAKES AGAIN BETWEEN 60-70 MPH. I AM FED UP WITH THIS CAR. WILL NEVER BUY ANOTHER AMERICAN MADE CAR. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN VUE
    - HAILEYVILLE, OK

    THE IGNITION KEY BECAME VERY HARD TO TURN ON I HAD TO WIGGLE KEY AROUND TO FINALLY GET IT TO TURN. SINCE THAT TIME THE KEY HAS TO BE WIGGLED AROUND EVERY TIME YOU WANT TO START THE VEHICLE. ALSO THE KEY CAN BE PULLED OUT WITHOUT SHUTTING THE VEHICLE OFF. IF YOU ARE NOT CAREFUL TO TURN THE IGNITION SWITCH COMPLETELY OFF BEFORE REMOVING THE KEY IT IS VERY DIFFICULT TO GET THE KEY SLOT REALIGNED IN ORDER TO PLACE THE KEY INTO THE IGNITION. THE KEY HAS ALSO FALLEN OUT OF THE IGNITION WHILE DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN SKY
    - MIAMI, FL

    FOR 7 MONTHS THE WARNING LIGHT ON THE PASSENGER SIDE AIR BAG HAS BEEN ON. I CALLED ONSTAR TO TEST THE CAR AND THEY SAID TO TO TAKE THE CAR IN IMMEDIATELY. I SPENT $1000.00 REPAIRING THE AIR BAG. THERE HAVE BEEN SEVERAL HUNDRED COMPLAINTS ABOUT THE SAME ISSUE WITH OTHER SATURN SKY OWNERS. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - UNION CITY, GA

    I HAVE A 2007 SATURN AURA. I'M CURRENTLY EXPERIENCING THE ISSUE ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 14V252000 (RECALL # 13036). ADDITIONAL TO THIS ISSUE, I'M COMPLAINING THAT THIS ISSUE COULD BE ASSOCIATED WITH DRAINING MY CAR BATTERY. SINCE THIS ISSUE I HAVE REPLACED THREE (3) BRAND NEW BATTERIES. I HAD MY ALTERNATOR CHECKED TWICE AND BOTH TEST RESULTS DIAGNOSIS WAS PASSED. WHICH MEANS THAT MY ALTERNATOR IS GOOD AND DIDN'T NEED TO BE REPLACED. EACH TIME I HAVE MY BATTERY REPLACED WITH A BRAND NEW BATTERY THE LIFE SPAN OF THE BATTERY IS ABOUT 3 WEEKS. AFTER THAT THE BATTERY IS DEAD. IF I DON'T REPLACE THE BATTERY AND GET A JUMP START THE LIFE SPAN OF THE BATTERY LAST ABOUT 7-10 DAYS BEFORE I WILL NEED ANOTHER JUMP START. TODAY, AUGUST 9, 2014 I AGAIN HAD MY BATTERY AND ALTERNATOR DIAGNOSED AND BOTH PASSED THE TEST. I WAS TOLD BY A CERTIFIED GM MECHANIC THAT MY ISSUE COULD BE RELATED TO ELECTRICAL SYSTEM THAT IS DRAINING (KILLING) MY BATTERY BECAUSE THERE IS NOTHING WRONG WITH THE BATTERY AND THE ALTERNATOR. COULD THIS ISSUE (14V252) BE THE REASON MY I'M EXPERIENCING MY BATTERY TO DIED/DRAIN BECAUSE OF MY CAR IS AFFECTED BY ELECTRICAL SYSTEM AND ELECTRONIC STABILITY CONTROL ISSUES? THE CONSUMER STATED THE SHIFTING CABLE WAS REPLACED TWICE AND THE TRANSMISSION NEEDED TO BE REPLACED. UPDATED 2/24/2015 *JS *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - FORT WAYNE, IN

    IN LATE MARCH I CALLED KELLY AUTOMOTIVE, THE DEALERSHIP WHERE I BOUGHT THE SATURN TO SCHEDULE THE RECALL REPAIRS. THEY SAID PARTS WOULD BE AVAILABLE IN A FEW WEEKS. I HAVE CALLED REPEATEDLY TO FIND OUT WHEN THE PARTS WOULD BE AVAILABLE WITH A FEW WEEKS. LATELY, THEY CLAIM I NEVER HAVE CALLED, THEN WHEN I TOLD THEM I WOULD FILE A COMPLAINT THEY FOUND MY REQUEST. THE LAST TWO CALLS, THEY WOULD LOOK INTO IT AND CALL BACK. I NEVER GET RETURN CALLS. I CONTACTED GM AND THEY SAID I HAD TO WORK IT OUT WITH THE DEALERSHIP. JUST BEFORE FILING THIS COMPLAINT, I WENT ONLINE TO WWW.GMINGNITIONUPDATE.COM AND FILED OUT ANOTHER FORM, THIS TIME I REQUESTED SHEPERD'S IN KENDALLVILLE, IN. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - OSCODA, MI

    LAST YEAR MY AIRBAG LIGHT KEPT COMING ON AND FINALLY STAYED ON ALL THE TIME. THE SENSOR FOR THE PASSENGER SEAT DOES NOT WORK PROPERLY. IT DOES NOT INDICATE IF SOMEONE IS IN THE SEAT OR NOT. WE TOOK IT TO OUR MECHANIC AND HE ADVISED THAT WE WOULD HAVE TO REPLACE THE ENTIRE SEAT ( I HAVE HEATED SEATS). THIS IS VERY COSTLY AND I CANNOT AFFORD IT. I AM CONCERNED THAT THE AIRBAG WILL NOT FUNCTION PROPERLY WHEN NECESSARY. I AM ALSO CONCERNED THAT IF THIS IS CAUSED BY A SHORT SOMEWHERE, MY HEATED SEAT MAY CATCH FIRE. I DO NOT USE THE HEAT FOR THIS REASON. RECENTLY WE ARE EXPERIENCING A KEY IGNITION PROBLEM. MY HUSBANDS KEY, IN PARTICULAR, DOES NOT TURN CORRECTLY. THIS IS OF CONCERN TO ME BECAUSE I AM AFRAID THAT ONE DAY IT WILL JUST LOCK UP AND NOT START. I DO NOT WANT TO BE STRANDED ON THE ROAD SOMEWHERE. I HAVE BEEN RECEIVING MESSAGES FROM MY ONSTAR THAT THERE IS A PROBLEM WITH THE AIRBAG. I HOPE THESE PROBLEMS WILL BE ADDRESSED BY GM. I HAVE SEEN SIMILAR COMPLAINTS ON THIS WEBSITE AND FELT I SHOULD TAKE ACTION. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN VUE
    - APACHE JUNCTION, AZ

    MY VUE HAS MYSTERIOUSLY STARTED EMITTING A STRONG SCENT OF FUEL BEFORE I COULD GET IT INTO A DAY ALERT TO DIAGNOSE AND SERVICE IT I WAS ON THE ROAD WHEN A FIRE STARTED IN THE REAR OF MY VEHICLE FILLING IT WITH SMOKE. I PULLED OVER AND MY BOYFRIEND EXTINGUISHED THE FLAMES BUT MY BRAKE LIGHT AND DASH LIGHT AND INSTRUMENTATION HAD BEEN DAMAGE FROM ELECTRICAL HARNESSES FRYING . ALSO NEEDED TO REPLACE FUEL PUMP RETURN SYSTEM AND FLOAT AS THEY WERE THE INITIAL CRACKED CAUSE. VERY SCARY THANK GOD AND JESUS MY BABY GIRLS WEREN'T IN THE CAR OR THAT WORSE HAD HAPPENED. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - CEDAR RAPIDS, IA

    I DON'T KNOW WHAT CAUSED IT, BUT I RECENTLY STARTED NOTICING A STRONG FUEL ODOR AROUND MY CAR WITHIN THE LAST MONTH. I CRAWLED UNDERNEATH THE CAR TO CHECK FOR LEAKS AND DETERMINED THAT THE FUEL TANK HAS CRACKED AT THE SEAM WHERE THE PLASTIC SPOUT WAS MATED/MOLDED TO THE MAIN PART OF THE PLASTIC FUEL TANK ON THE REAR SIDE OF THE TANK. FUEL CURRENTLY LEAKS FROM THE CRACK WHEN THE TANK IS APPROXIMATELY MORE THAN 3/4 FULL; ESPECIALLY WHEN ACCELERATING AND FUEL IS FORCED TO THE BACK OF THE TANK. THE ONLY REPLACEMENT PART (CURRENTLY PART NUMBER 20870462, WHICH REPLACED THE OLD PART NUMBER OF 25947829) IS AVAILABLE FROM A GM DEALERSHIP AND THE RETAIL PRICE IS $695. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN VUE
    - COLUMBUS, GA

    BOUGHT A 2006 SATURN VUE IN 2012. WITHIN A YEAR, HAD PROBLEMS A COUPLE OF TIMES WITH THE KEY TURNING IN THE IGNITION SWITCH. 2014: NOW IT TAKES ANYWHERE FROM 5 - 15 MINUTES EVERY TIME TO GET THE KEY TO TURN THE VEHICLE ON IN THE IGNITION SWITCH. AIR BAGS: THE SYMBOL FOR THE AIR BAG KEEPS APPEARING ON THE DASH BOARD OFTEN. *TR

    Source: NHTSA WEB SITE