SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN OUTLOOK
    - FORTWORTH, TX

    TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. WHILE DRIVING 70 MPH, THE CONTACT FELT AN ABNORMAL MOVEMENT COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE, BUT WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WAVE PLATE AND THE SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE TRANSMISSION MADE AN ABNORMAL NOISE AND THE VEHICLE JERKED WHEN SHIFTING GEARS. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON THE REGULAR BASIS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - GLENDALE , AZ

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE CAME TO AN ABRUPT STOP AND THE KEY MOVED OUT OF THE START POSITION INDEPENDENTLY. IN ADDITION, THE FRONT TIRES WERE DAMAGED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN VUE
    - TIGARD, OR

    TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACTED STATED THAT WHEN ALL FOUR POWER DOORS WERE LOCKED WITH THE KEY FOB A FEW MOMENTS LATER ALL DOORS WOULD UNLOCK INDEPENDENTLY. THE FAILURE CAUSED THE SECURITY SYSTEM TO SOUND WHEN ACCESSING THE DOORS. THE CONTACT MENTIONED THAT TO DEACTIVATE THE SECURITY ALARM, THE CONTACT WOULD USE THE UNLOCK FEATURE ON THE KEY FOB. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - LAS CRUCES, NM

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED AND WAS UNABLE TO SHIFT GEARS. IN ADDITION, ALL OF THE WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - GAINESVILLE, TX

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE VEHICLE CRASHED INTO A CURB. THE AIRBAGS DID NOT DEPLOY HOWEVER, THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 10/2/14*CN THE CONSUMER STATED THE DRIVER RECEIVED AN INJURY TO THE HEAD. THE VEHICLE HAS NOT BEEN FULLY REPAIRED. UPDATED 3/6/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN LS
    - TURNER, ME

    INITIALLY, KEY CAN BE REMOVED FROM IGNITION WHILE CAR IS RUNNING. NOW CAR NO LONGER STARTS. STARTER REPLACED BUT CAR STILL DOES NOT START. POSSIBLY FAULTY IGNITION CYLINDER/SWITCH. *JS

    Source: NHTSA WEB SITE
  • 2004 SATURN VUE
    - AURORA, CO

    TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION SWITCH WHILE DRIVING. THE CONTACT ALSO STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE POWER STEERING AND THE BRAKES FAILED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - WEST PALM BEACH, FL

    AS I WAS CROSSING RAILROAD TRACKS THE VEHICLE TURNED OFF. I LOOKED AT THE IGNITION AND IT HAD TURNED OUT OF THE ON POSITION. I HAVE NO EXTRA KEYS ON THE KEY CHAIN. *JS

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - WICHITA, KS

    IN 2012 MY CAR KEY WAS STUCK IN THE IGNITION. THE NEXT DAY AFTER 450.00+ THE DEALERSHIP REPLACED THE IGNITION CYLINDER. A FEW MONTHS LATER BOTH AIRBAG LIGHTS CAME ON & STAYED ON. THE DEALERSHIP TOLD ME SINCE IT WAS AN ISSUE WITH THE AIRBAG & SAFETY THERE WOULD NOT BE A CHARGE FOR THE DIANOSTIC; WHEN I ARRIVED I WAS TOLD THAT THERE WOULD BE A 75.00 CHARGE. I LEFT THE DEARSHIP WITHOUT THE TESTING. A COUPLE OF MONTHS LATER THE OIL WAS CHANGED & I ASKED FOR A TEST TO CHECK THE AIRBAG LIGHT. WHEN FINISHED THE TECH SAID THEY WERE UNABLE TO DETERMINE THE ISSUE WITH THE AIRBAG & I WOULD NEED TO TAKE IT TO ANOTHER DEALERSHIP. WE ARE A ONE CAR HOUSEHOLD SO I HAD TO WAIT UNTIL BEING WITHOUT A CAR WOULD HAVE MINIMAL IMPACT. WHEN I HEARD ABOUT THE RECALL I WAITED & HAD THE DEALERSHIP DUE A TEST IN CASE IT WAS SOMETHING AFFECTED BY THE IGNITION CYLINDER. LAST WEEK I TOOK IT TO THE SERVICING DEALERSHIP & ASKED THEY CHECK THE AIRBAG LIGHT. LATER I RECEIVED A CALL ADVISING THE AIRBAG SENSOR HAD SHORTED OUT & A NEW SENSOR WOULD COST 900.00+. I MENTIONED DISABLING THE AIRBAG & WAS TOLD IT IS AGAINST FEDERAL LAW TO DO SO. THE SERVICE TECH SAID IN KS SEAT BELTS ON CARS PURCHASED IN KS ARE COVERED UNDER WARRANTY FOR 10 YRS & 3 YRS FOR AIRBAGS. I SUGGEST THAT CAR CO.'S CONSIDER A LIFETIME OR LIFE OF CAR OWNERSHIP WARRANTY FOR BOTH SEAT BELTS & AIRBAGS. FEW HAVE CLOSE TO 1K TO SPEND ON REPAIRING/REPLACING AN AIRBAG SENSOR & IT DOESN'T MAKE SENSE TO HAVE A LAW STATING THE AIRBAG CAN'T BE DISABLED BUT ITS OKAY TO KNOWINGLY PUT A CAR ON THE STREETS WITH A NON/POTENTIAL NON-WORKING AIRBAG. THE SEATBELTS & AIRBAGS WORK IN TANDAM TO PROTECT SHOULDN'T THEIR WARRANTIES ALSO BE TOGETHER? HAVING SEATBELTS & AIRBAGS COVERED FOR THE LIFE OF THE CAR WILL SHOW THE PUBLIC IN LIGHT OF RECENT RECALLS CAR COMPANIES WILL DO WHAT IS NEEDED TO SHOW CONSUMERS THEIR & THEIR PASSENGERS SAFETY ARE A PRIORITY. *JS

    Source: NHTSA WEB SITE