SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 SATURN SKY- HOPE MILLS, NC
TL* THE CONTACT OWNS A 2007 SATURN SKY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPDATED 08/25/14*LJ THE VEHICLE WAS REPAIRED ON JULY 29, 2014. UPDATED 09/11/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 SATURN ION- DOWNERS GROVE,IL, IL
WENT TO HAVE THE IGNITION RECALL PERFORMED. CAR WAS WITH GM FOR OVER A MONTH. PICKED UP THE CAR. DROVE TO WORK. NEXT DAY DID NOT START. CALLED TO HAVE CAR TOWED BACK TO GM. GM HAD CAR FOR A DAY OR SO. REPLACE THE, IGNITION CYLINDER. HOPEFUL THAT IT IS REPLACED. CONCERN IF THE POWER STEERING HAS AN ISSUE. BEFORE GOING BACK TO WORK AFTER THE CYLINDER WAS REPLACE. TECH, FORGOT TO SET OR REPLACE THE COLUMN. STEERING OUT OF PLACE. I LIFTED THE COLUMN BACK INTO PLACE. UNKNOWINGLY, I DROVE IT FROM THE DEALER WITH IT OUT OF PLACE. *TR
Source: NHTSA WEB SITE -
2007 SATURN AURA- PINON HILLS, CA
TRIED TO ADJUST THE VERTICAL LIFT ON THE POWER DRIVER'S SEAT AND FELT SOMETHING PUSHING THROUGH THE SEAT ON THE LEFT SIDE. ADDITIONALLY, THE REAR LEFT OF THE SEAT WAS NO LONGER ATTACHED TO THE FLOOR AND COULD BE PULLED SEVERAL INCHES UP. ULTIMATELY DETERMINED THAT THE SEAT FRAME HAD BROKEN; SPECIFICALLY, THE HORIZONTAL BAR AT THE REAR OF THE SEAT TO WHICH THE VERTICAL LIFTER IS ATTACHED WAS BROKEN AT THE WELDS. THIS WOULD BE UNSAFE IN CASE OF A CRASH. THE CAR SEAT FRAME CANNOT BE REPAIRED. A NEW ONE COSTS $1000. I HAVE HAD MANY CARS AND NEVER HAD ONE WITH SEAT FAILURE AT THIS MILEAGE. *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- LAS CRUCES, NM
VEHICLE WILL NOT SHIFT OUT OF PARK. HAD IT TOWED TO THE LOCAL CHEVROLET DEALER AND WAS TOLD BY THEM THAT THE SHIFT CABLE AND BRACKET WERE BROKEN AND NEEDED TO BE REPLACE. THE DEALER SAYS THIS VEHICLE IS NOT COVERED UNDER THE CURRENT RECALL 14152. CALLED GM CUSTOMER ASSISTANCE BUT WAS REFERRED BACK TO DEALER. THIS VEHICLE AND THE PROBLEM APPEARS TO BE THE LISTED IN THE RECALL. *TR
Source: NHTSA WEB SITE -
2008 SATURN OUTLOOK- LAKEWOOD, CO
I AM NOT INVOLVED IN AN ACCIDENT. HOWEVER, MY SEAT BELT (DRIVER SIDE) LIGHT HAS GONE ON AND THE DIC STATES TO CHECK THE AIR BAGS. I FIND THE NHTSA HAS A RECALL ON THIS PROBLEM, YET SATURN, AND THE DEALERSHIP SHOWS NO RECALL. THE NUMBER SHOWN IS 14V118000 WHICH SHOWS THIS VEHICLE. I DO NOT WISH TO CONTINUE TO DRIVE THIS VEHICLE, YET CAN'T AFFORD AN ESTIMATED $600 TAB TO HAVE IT FIXED. WHERE DO I GO FROM HERE TO FIND AUTHORIZATION TO HAVE THIS RECALL (YET NOT SHOWN) FIXED? *TR
Source: NHTSA WEB SITE -
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2004 SATURN ION- MERIDIAN, ID
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SATURN AURA- HENRICO, VA
WHILE AT HIGHWAY SPEEDS (55-75) POWER TRAIN SURGES, AND CRUISE CONTROL WILL NOT ENGAGE. ALSO ESC SERVICE INDICATOR WARNING LIGHT TURNS ON. CONTACTED DEALER AND GAVE THEM THIS INFORMATION. HAD MY CAR SERVICED ON 7/14/2014 WITH NEW SPARK PLUGS, FUEL LINE CLEANING AND NEW BRAKES (FRONT AND BACK) AND THE ESC INDICATOR ILLUMINATING INTERMITTENTLY. STILL HAVE ISSUES. THEY SAY THAT MY VIN INDICATES THAT I DO NOT HAVE A RECALL FOR MY VEHICLE. BUT, MY CAR IS SHOWING ALL THE TELL-TALE SIGNS FOR WHAT IS DESCRIBED IN GM RECALL #13036 FROM 5/14/2014. *TR
Source: NHTSA WEB SITE -
2006 SATURN VUE- STAFFORD , VT
TL* THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR LOCK FAILED. THE LATCH DID NOT LOCK AND WAS UNABLE TO UNLATCH WHILE IT WAS LOCKED. THE CONTACT MENTIONED THAT ON ONE OCCASION, THE DOOR FLEW OPEN WHILE THE CONTACT DROVE WITH A PASSENGER IN THE REAR SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 129,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN VUE- THE WOODLANDS, TX
THE KEY BECAME INCREASINGLY DIFFICULT TO TURN THE CAR ON. I HAD TO JIGGLE FOR SOME TIME TO GET IT TO WORK. THESE TIMES HAVE BECOME MUCH MORE FREQUENT AND MORE DIFFICULT TO TURN THE KEY. I WAS ALSO ABLE TO REMOVE THE KEY ONCE IT WAS STARTED AND THE CAR CONTINUED TO RUN. I FOUND THIS OUT BY CHANCE AND NOW IT JUST SLIDES IN AND OUT WHEN RUNNING!!! WELL IT FINALLY HAPPENED AND NO MATTER HOW HARD OR HOW MANY TIMES I HAVE TRIED, THE KEY WON'T WORK AT ALL. I WILL HAVE TO HAVE IT TOWED IN THE MORNING TO HAVE THIS FIXED NOW. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- COLUMBIA, SC
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE STALLED. THE DEALER STATED THAT THE STEERING COLUMN FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE