SATURN Complaints

AN ACCIDENT OCCURRED WHEN A VEHICLE PULLED OUT IN FRONT OF ME. I WAS TRAVELING 50-55 MPH AND HAD TIME TO BRIEFLY APPLY THE BRAKES. THE RESULTING COLLISION DESTROYED THE ENTIRE FRONT END OF MY CAR. I WAS SHOCKED THE AIRBAG DID NOT DEPLOY BUT AT THE TIME WAS UNAWARE MY CAR HAD SERIOUS POTENTIAL SAFETY ISSUES. SINCE BECOMING AWARE OF THE RECALL I HAVE BEEN ABLE TO SIMULATE THE IGNITION FAILURE BY JOSTLING THE KEY IN THE IGNITION WHILE THE CAR IS RUNNING. I HAVE FOLLOWED THE INSTRUCTION SENT TO ME BY GM IN REGARDS TO THE RECALL PROCESS AND HAVE HEARD NOTHING BACK FROM MY GM DEALER 3 MONTHS SINCE CALLING TO ARRANGE BRINGING MY VEHICLE IN. I WAS SIMPLY INFORMED THEY WOULD CALL ME WHEN THE PART COMES IN. IN THE MEAN TIME, I AM EXTREMELY CONSCIOUS OF THE FACT THAT MY CAR DOES INDEED FAIL. I ACTUALLY SAY A QUICK PRAYER EVERY TIME I GET IN THE CAR NOW BECAUSE I'M SCARED. I AM SCARED OF THE POSSIBILITY THAT I COULD BE RESPONSIBLE FOR HURTING OR KILLING SOMEONE WHILE DRIVING A VEHICLE I AM FULLY AWARE CAN FAIL. GM WILL CALL ME BACK SOON, I HOPE. *TR

I BEGAN HAVING ISSUES WITH POWER STEERING FLUID LEAKING ON MY 2008 SATURN AURA OVER A YEAR AGO (APPROXIMATELY JANUARY-MARCH 2013). I HAD SOME TEMPORARY FIXES DONE TO HELP ALLEVIATE THE PROBLEM, BUT ON APPROXIMATELY APRIL 1, 2014, MY POWER STEERING SYSTEM TOTALLY FAILED. I HAVE BEEN DRIVING WITHOUT POWER STEERING SINCE THIS TIME. I HAD READ THAT MANY 2008 SATURN AURA'S WERE BEING RECALLED FOR THIS PROBLEM AND HOPED THAT MY AURA WOULD BE INCLUDED IN THIS RECALL. WHEN I REALIZED THAT MY CAR WAS NOT PART OF THE RECALL, I HAD AN ESTIMATE DONE TO FIND OUT HOW MUCH IT WOULD COST TO HAVE THE POWER STEERING FIXED. THE ESTIMATE I RECEIVED WAS OVER $1,200.00. BECAUSE I DO NOT HAVE THIS KIND OF MONEY READILY AVAILABLE, I HAVE NOT BEEN ABLE TO HAVE THIS PROBLEM TAKEN CARE OF. I AM HIGHLY DISAPPOINTED THAT GM IS NOT COVERING MORE OF THE VEHICLES THAT MAY BE AFFECTED BY THIS PROBLEM. THERE WAS OBVIOUSLY AN ISSUE WITH PARTS FOR SOME 2008 SATURN AURA'S (AMONG OTHERS) - BUT APPARENTLY THERE ARE MORE VEHICLES AFFECTED THAN YOU ARE COVERING - OR PERHAPS THAT YOU ARE AWARE OF. I AM HOPING THAT MAYBE YOU WILL CONSIDER LOOKING INTO THIS ISSUE ON OTHER VEHICLES THAT WERE MANUFACTURED NEAR THE SAME TIME AS THOSE BEING RECALLED BEFORE THERE ARE MORE INJURIES AND/OR FATALITIES. *TR

LAST SPRING I WAS DRIVING DOWN THE STREET, AND NOTICED THAT MY PASSENGER SIDE MIRROR GLASS WAS MISSING. THE GLASS LOST THE ADHESION TO THE PLASTIC BACKING. EVEN WITH MANY REPORTS IN ONLINE FORUMS, AND WITH HUNDREDS OF SALES OF MIRRORS ON EBAY, BOTH ONSTAR AND THE DEALERSHIP STATED THERE WERE NO SERVICE BULLETINS OR RECALLS RELATED TO THE ISSUE. AS IF MIRRORS FAILING IS NORMAL WEAR AND TEAR. INSTEAD OF PAYING OVER $70 ON A NEW MIRROR PLUS INSTALLATION, I FOUND A USED ONE ON EBAY AND REPLACED IT MYSELF. THIS PAST MAY, THE DRIVER'S SIDE MIRROR FELL OUT, BUT THANKFULLY I NOTICED IT BEFORE IT FELL TO THE GROUND AND WAS ABLE TO ROLL DOWN MY WINDOW TO GET IT BEFORE IT DID. AGAIN, ONSTAR AND THE DEALERSHIP SAID IT IS NOT A WIDE SPREAD ISSUE REPORTED. THE DEALERSHIP PROVIDED ME WITH SOME DOUBLE SIDED TAPE TO PUT THE GLASS BACK ON. THIS PAST SATURDAY (JULY 12TH, 2014), THE REPLACEMENT MIRROR GLASS STARTED SHAKING, AND AFTER STOPPING TO GET IT BEFORE IT FELL OUT, NOTICED IT WAS HANGING ON BY A VERY SMALL AMOUNT OF ADHESIVE IN ONE CORNER. I AGAIN OBTAINED DOUBLE SIDED TAPE TO REINSTALL THE GLASS. I AGAIN REPORTED IT TO GM VIA ONSTAR AND THE GM CUSTOMER CARE CENTER. SIDE VIEW MIRRORS ARE IMPORTANT SAFETY ITEMS ON VEHICLES, WITHOUT THEM PEOPLE MAY NOT BE ABLE TO SEE AROUND THEIR VEHICLES WHEN CHANGING LANES, OR BACKING OUT OF A PARKING SPOT... WHICH COULD CAUSE SERIOUS INJURY OR DEATH IF ANOTHER VEHICLE OR PERSON IS IN THE WAY AND NOT SEEN DUE TO A FAILED MIRROR. *TR

IN TRAVELING ON THE HIGHWAY THE HOOD BLEW OPEN AND SMASHED THE FRONT WINDSHIELD AND WE WERE LUCKY TO SAFELY SLOW DOWN, CROSS 3 LANES OF TRAFFIC BY LOOKING OUT OF THE BACK WINDOW AS OBVIOUSLY THERE WAS NO VISIBILITY.. JUST THE HOOD. IN INSPECTION WE NOTICED THAT THE LATCH WAS CORRODED AND RUSTED AND DETATCHED FROM THE TOP PLATE LEAVING NO HOOD SECURITY. THE TOP LATCH IS STILL LOCKED IN PLACE. THIS COULD HAVE BEEN A FATAL INCIDENT BUT GOD WAS DEFINITELY BY OUR SIDE! *TR

WHILE DRIVING I HEARD A SERIES OF CHIMES AND POWER STEERING INDICATOR CAME ON. I THEN WAS UNABLE TO TURN THE STEERING WHEEL. WHEN I TRIED AGAIN I HAD TO TURN WIDE INTO TRAFFIC BECAUSE EVEN THOUGH I WAS TURNING THE WHEEL AS HARD AS I COULD I COULDN'T CONTROL IT. I CONTACTED GM ABOUT THE RECALL AND THEY TOLD ME THAT ALONG WITH THAT THERE WAS THE IGNITION SWITCH RECALL. I WAS GIVEN A LOANER BECAUSE I WAS AFRAID TO DRIVE THE CAR AFTER THE ABOVE INCIDENT. I WAS CONTACTED ON TUESDAY, JULY 8, 2014 AND WAS TOLD THE IGNITION SWITCH PARTS WERE IN. I INFORMED THEM THAT I COULDN'T DRIVE THE CAR TO KELLY BUICK GMC BECAUSE OF THE POWER STEERING ISSUE SO THEY MADE ARRANGEMENTS TO TOW THE CAR TO THEIR LOCATION. NOW THEY ARE TELLING ME TO TURN IN THE LOANER, BECAUSE EVEN THOUGH THE WHEEL IS HARD TO TURN , THAT IT IS SAFE TO DRIVE. I TOLD THE SERVICE PERSON THAT I AM A MIDDLE AGED WOMAN AND DO NOT HAVE THE STRENGTH IN MY ARMS TO TURN THAT WHEEL AND THAT I AM AFRAID. I WAS TOLD TO CONTACT GM WHICH I WILL IN THE MORNING BECAUSE NOW I HAVE NO WAY TO GET THE CAR FROM KELLY BUICK, WHEN THEY KNEW WHEN THEY TOWED IT IN I WAS AFRAID TO DRIVE IT, BECAUSE OF THE STRUGGLE TO TURN THE WHEEL. THEY TOLD ME THEY WOULD SEE WHAT THEY COULD DO, HOWEVER THEY DID NOTHING TO THE POWER STEERING AND I DO NOT KNOW WHAT TO DO AT THIS POINT. I WILL CONTACT KELLY AND GM TOMORROW ABOUT THIS SITUATION THAT I HAVE BEEN PUT IN. *TR

THE IGNITION WILL LOCK UP AND YOU HAVE TO MOVE THE STEERING WHEEL BACK AND FORTH WHILE YOU ARE TURNING THE KEY TRYING TO GET TO START. WHEN DRIVING DOWN THE ROAD (USUALLY IN 4TH GEAR) THE GAS PEDDLE WILL STOP WORKING, YOU CAN PUT IT ALL THE WAY TO THE FLOOR AND GET NOTHING. I USUALLY CAN PUSH THE CLUTCH IN AND MAKE IT WORK AGAIN.THE PASSENGER AIRBAG WILL COME ON WHEN NO ONE IS SITTING IN THE SEAT. *TR

WHILE DRIVING AT 50 MPH, THE AIRBAG LIGHT STARTED FLASHING OFTEN ON. WITHIN A FEW MILES THE HORN STARTED BLOWING INTERMITTENTLY. THE AIRBAG LIGHT CAME ON AND THE HORN STARTED BLOWING CONTINUOUSLY. IT REQUIRED DISCONNECTING THE BATTERY TO MAKE IT ALL STOP. THE AIRBAGS AND HORN HAD TO BE DISABLED IN ORDER TO DRIVE THE CAR. *TR

WHILE WE WE'RE STOP AT A STOP SIGN, A VEHICLE CRASHED INTO US WHILE MAKING A TURN. OUR ION AIR BAGS DIDN'T DEPLOY AND NOW IGNITION SWITCH WILL NOT TURN OFF. WE HAD ION FIX AND ALSO THE RECALL ON THE POWER STEERING HAS BEEN FIX, BUT STILL HAS THE PROBLEM OF IGNITION SWITCH NOT TURNING OFF. THIS IS A PROBLEM WITH MANY IONS AND IT ALARMS ME AS TO SAFETY! *TR

I TIRED TO START ME CAR TODAY BUT IT DID NOT START, SO I PUT THE CAR IN NEUTRAL THAN THE CAR STARTED UP. I WANT TO A AUTO ZONE IN FLINT,MI THE GUY SHOULD THE GEARSHIFT CABLE IS DEFECT AND KNOW IN ORDER FOR ME TO PUT MY CAR IN PARK I HAVE TO USE THE EMERGENCY BRAKE THAN GET OUT POP THE HOOD ND PULL THE GEARSHIFT FORWARD TO PUT THE CAR IN PARK. *TR

PASSENGER SEAT AIRBAG WARNING LIGHT STAYS OFF, DOES NOT GO TO ON POSITION WHEN SEAT IS OCCUPIED.SERVICE AIRBAG SOON WARNING LIGHT APPEARS ON INSTRUMENT PANEL. HAD SYSTEM DIAGNOSED , FOUND THAT THE PASS. SEAT PRESENCE MODULE IS FAULTY. AND NEEDS TO BE REPLACED,. THIS IS A CRITICAL SAFETY ISSUE AND NOT, AN ISOLATED ISSUE WITH THESE VEHICLES AND SHOULD BE RECALLED BY GM AND REPLACED AT NO COST TO ME.PLEASE DO THE RIGHT THING AND CORRECT THIS ISSUE!! *TR