SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN VUE
    - HOUSTON, TX

    THE AIRBAG SENSOR LIGHT ON THE LOWER LEFT DASHBOARD CAME ON PERMANENTLY WHEN DRIVING AT 30 MPH. THERE WAS NO PASSENGER IN THE PASSENGER SEAT. THIS VEHICLE WAS PURCHASED NEW IN MARCH 2006 AND HAS NEVER BEEN IN AN ACCIDENT, NOR HAVE THE AIR BAGS EVER BEEN DEPLOYED. THIS VEHICLE DOES NOT A HEATED SEATS OR ANY HEATING ELEMENTS FOR THE SEATS. THIS LIGHT WILL NOT TURN OFF AND AFTER READING ALL OF THE COMPLAINTS ON THE NHTSA.DOT.GOV WEBSITE, THERE ARE MANY COMPLAINTS OF THIS SAME NATURE THAT HAVE BEEN REPORTED BY OTHER DRIVERS OF THIS PARTICULAR MODEL SO IT APPEARS TO BE A COMMON DEFECT AND NOT ISOLATED. THIS IS A SERIOUS SAFETY ISSUE THAT I BELIEVE GM SHOULD ISSUE A RECALL FOR REPAIR OF THIS PROBLEM BECAUSE THESE SENSORS SHOULD NOT FAIL SO PREMATURELY. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN SL
    - SUMMERVILLE, SC

    IGNITION SWITCH IS HARD TO IMPOSSIBLE TO TURN ON AND ONCE THE CAR IS RUNNING THE KEY WILL TURN TO THE OFF POSITION AND WITH THE KEY EXTRACTED FROM THE LOCK THE ENGINE CONTINUES TO RUN. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - ORCHARD PARK, NY

    I WAS DRIVING HOME EARLY ONE MORNING AND MY IGNITION HAD SHUT OFF LIKE IT HAD MANY TIMES BEFORE THIS TIME THE WEATHER CONDITIONS BEING SNOWY AND SLUSHY CAUSED ME TO GET STUCK AND THE VEHICLE WAS YANKED INTO THE DITCH. I HAD CALLED THE CLAIMS NUMBER AFTER MY CAR HAD SAT AT THE DEALERSHIP FOR ABOUT 2 MONTHS MAYBE LONGER AND THEY TOLD ME SINCE THE CLAIM WAS NOT FILED AS OF THE RECALL CAME OUT THEY ARE NOT RESPONSIBLE FOR IT. THERE IS NOTHING THAT GM CAN DO THEY WILL NOT REFUND ME FOR THE MONEY TO REPLACE MY RADIATOR, CONDENSER, AND COOLING FAN THAT I NEEDED REPAIRED AT THAT TIME TO MAKE MY VEHICLE RUN. I DID NOT HAVE MONEY AT THE TIME TO FIX THE COSMETIC DAMAGE IN THE FENDER AND THE BUMPER SO THAT IS STILL BROKEN. THE CLAIMS DEPARTMENT ADVISED ME SINCE IT WAS SO LONG AFTER THE ACIDENT THEY COULD NOT CHECK THE VEHICLES RECORDS TO SEE IF THE VEHICLE HAD ACTUALLY SHUT OFF. NOW THE REASON MY CAR IS SITTING AT THE DEALER SHIP IS BECAUSE THIS TIME MY CAR WAS STUCK RUNNING THE KEY IS IN THE ON POSITION AND COULDNT BE TURNED OFF. I WOULD LIKE SOME ACTION TO BE TAKEN OR SOMEONE TO CONTACT ME IN ORDER TO GET THIS TAKEN CARE OF. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - WEST DEPTFORD, NJ

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 124,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN L300
    - GERMANTOWN, MD

    THE CLUSTER LIGHTS, BRAKE LIGHTS, AND PARKING LIGHTS HAVE GONE OUT. IT SHOWS FOR OTHER MODELS; BUT MINE THAT IT IS A SAFETY CONCERN. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - MUSTANG, OK

    TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL ODOR COMING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THERE WAS FUEL LEAKING AND THAT THE FUEL GAUGE FAILED TO READ THE ACCURATE FUEL LEVELS. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE STALLED AND THE SERVICE ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE KEY COULD BE REMOVED WHILE IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN SKY
    - CAPE CORAL, FL

    2007 SATURN SKY 25000 MILES I JUST TOOK MY SKY INTO THE DEALER FOR THE IGNITION RECALL, AND WHILE THERE I HAD THEM RUN DIAGNOSTIC TEST ON MY AIRBAG SYSTEM AT THE COST OF 113 DOLLARS. IT HAD CODE B0081 ( PASSENGER PRESENT MODULE FAILURE). THIS I EXPECTED FROM READING ALL THE OTHER COMPLAINTS THAT HAVE BEEN FILED. I HAVE READ COMPLAINTS ON OTHER SATURN FORUMS, WHERE SOME PEOPLE HAVE HAD THIS PROBLEM REPAIRED AT THEIR OWN EXPENSE (1000 DOLLARS), JUST TO HAVE IT RETURN IN LESS THAN A YEAR. I DON?T THINK THE PUBLIC SHOULD HAVE TO PAY SUCH AN EXPENSE FOR A SAFETY PROBLEM THAT SHOULD BE HANDLED AS A SAFETY RECALL. THERE HAS BEEN SEVERAL COMPLAINTS FILED ON THIS SAME PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - IOWA CITY, IA

    HELLO, THIS VEHICLE IS UNDER RECALL AND I HAVE RECEIVED NOTICES SINCE MARCH 2014 ABOUT THE RECALL. HOWEVER, IT DOESN'T SEEM THAT SATURN/GM IS TAKING THIS RECALL SERIOUSLY, AS I HAVE CALLED THEM 3 TIMES TO SEE IF I COULD GET IT FIXED AND SO FAR THEY HAVE SAID THEY CAN'T FIX IT. WHEN I CALLED BACK IN MARCH, THEY SAID THAT THEY WERE WAITING ON A PART AND SHOULD HAVE THE PARTS BY MID-APRIL. I WAS FINE WITH THAT, AND WAS TOLD TO DRIVE WITH JUST THE KEY (NO EXTRA WEIGHT). THEY SAID I WAS PUT ON A LIST, AND THEY WOULD CALL ME WHEN THEY HAD THE PARTS. I WAS FINE WITH THIS AS I HAD NEVER HAD ANY TROUBLE WITH THE ENGINE LOSING POWER, BUT OF COURSE WANT TO GET IT FIXED IF THERE ARE PROBLEMS. THAT WAS NOW OVER 3 MONTHS AGO, AND I HAVE NOT HEARD ANYTHING FROM SATURN/GM. GMS NOTICE SAID TO CONTACT THE NHTSA IF I'M NOT SATISFIED WITH GMS RESPONSE TO THE RECALL, SO THAT IS WHAT I'M DOING. I INITIALLY CONTACTED GM'S CUSTOMER ASSISTANCE CENTER BACK IN MARCH, AND THEY TOLD ME TO CONTACT MY LOCAL DEALER, WHO IS BILLION AUTO IN IOWA CITY, IOWA (HTTP://WWW.IOWACITYCHEVYCADILLAC.COM/). I'M ASSUMING THAT I'M STILL ON THEIR LIST, AND GM HAS NOT PROVIDED THEM WITH THE PARTS, OR THEY HAVE SO MANY VEHICLES TO FIX THAT I'M JUST TOO FAR DOWN ON THE LIST TO GET IT FIXED IN A REASONABLE TIME. I'M JUST WRITING THIS AS A COMPLAINT AGAINST GM AND HOW I DON'T FEEL THAT THEY ARE TAKING THE RECALL SERIOUSLY IF WE HAVE TO WAIT OVER 4 MONTHS TO GET OUR VEHICLES FIXED. I HAVE TO CONTINUE TO DRIVE THIS VEHICLE DAILY, AS IT IS MY ONLY VEHICLE. ALSO, I SHOULD MENTION THAT THE VEHICLE IS REGISTERED UNDER MY FATHER'S NAME, LARRY PERROTT, WHICH IS WHY THE CONTACT INFORMATION IS DIFFERENT THAN THE VEHICLE REGISTRATION INFORMATION. I'M NOT SURE WHAT I'D HOPE THE NHTSA CAN DO, BUT I JUST THOUGHT IT WAS WORTH GETTING THIS ON THE RECORD THAT I'M UNHAPPY WITH THE WAY GM IS HANDLING THE RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - CLEAVELAND, TX

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO MANEUVER. THE CONTACT RESTARTED THE VEHICLE AND RETURNED TO NORMAL FUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300,000 AND THE CURRENT MILEAGE WAS 335,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 SATURN VUE
    - STATFFROD, NY

    TL* THE CONTACT OWNED A 2002 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT IN THE PROCESS OF RESTARTING THE VEHICLE, THE KEY SLIPPED OUT OF THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE