SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SATURN AURA
    - EUGENE, OR

    MY POWER STEERING WENT OUT AND INDICATED I NO LONGER HAD (ESP). I LOOKED THIS UP TODAY TO FIND THAT THERE IS A RECALL ON THE 2009 SATURN AURA FOR A PART THAT HAS TO DO WITH THIS. ALTHOUGH I AM UNSURE AS TO HOW TO DEAL WITH THIS RECALL ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2010 SATURN OUTLOOK
    - WHITE HALL, AR

    I WAS ENTERING A TURNING LANE AND TURNING FROM THE HIGHWAY ONTO THE ROAD OF MY RESIDENCE. THE POWER STEERING STOPPED WORKING AND I COULD BARELY TURN THE WHEEL TO MAKE THE TURN. THERE WAS A CAR COMING THAT COULD HAVE HIT ME. SINCE THE FIRST INCIDENT, THIS HAS BEEN OCCURRING MORE AND MORE FREQUENTLY ALWAYS AT SLOW SPEEDS (BACKING OUT OF GARAGE, IN PARKING LOTS, MAKING TURNS, ETC.). ON ONE OCCASION, I WAS EXITING THE FREEWAY ON A RAMP THAT IS CURVED AND LEADS DIRECTLY ONTO ANOTHER ROAD. DURING THE CURVE, THE POWER STEERING QUIT WORKING AND I ALMOST RAN OFF THE ROAD TRYING TO MAKE THE CURVE. IT SEEMS TO ALWAYS HAPPEN WHEN MY FOOT IS ON THE BRAKE. I HAD THE CAR EVALUATED BY THE GM DEALER, AND THEY TOLD ME THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED AT A COST OF APPROXIMATELY $750. A RECALL FOR THIS SAME PROBLEM WAS ISSUED BY GM ON MARCH 31, 2014, BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WHEN I CALLED GM'S CORPORATE OFFICES TO ASK WHY IT WAS NOT INCLUDED AND TRY TO GET THEM TO MAKE THE REPAIRS, THEY REFUSED TO DO SO. I REALLY BELIEVE THIS IS A SAFETY ISSUE AND THAT THE RECALL SHOULD BE EXPANDED TO INCLUDE ALL AFFECTED MODELS AND YEARS. IF YOU DO A SIMPLE GOOGLE SEARCH ON THE INTERNET, YOU WILL FIND THOUSANDS OF CASES OF THE SAME ISSUE IN MANY GM MODELS THAT HAVE NOT BEEN RECALLED. *TR

    Source: NHTSA WEB SITE
  • 2001 SATURN LS
    - STEVENS POINT, WI

    TL* THE CONTACT OWNS A 2001 SATURN LS200. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 132,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 SATURN SC
    - FRESH MEADOWS, NY

    ON MAY 12, 2012 I TRIED TO START MY CAR AND IT WOULDN'T TURN OVER. I HAD IT TOWED TO THE LOCAL MECHANIC AND HE REPLACED THE IGNITION MODULE (PART NUMBER LX386) ON MY 1999 SATURN SC2. THEN ON DECEMBER 5, 2013, I WAS DRIVING ON THE GRAND CENTRAL PARKWAY IN NYC AND MY CAR DIED. LUCKILY I WAS ABLE TO SAFELY MAKE MY WAY OVER TO THE SIDE OF THE BUSY PARKWAY. I WAS TOWED TO MY MECHANIC AND ONCE AGAIN I HAD TO PAY TO REPLACE THE IGNITION MODULE. I'M WONDERING WHY MY CAR ISN'T ON THE RECALL LIST FOR THE GM IGNITION SWITCH AS I HAVE NOW HAD TO REPLACE THIS PART TWICE IN THE PAST 2 YEARS AND I'M VERY WORRIED THAT I CURRENTLY HAVE A FAULTY IGNITION SWITCH IN MY CAR WHICH COULD LEAD TO A DANGEROUS CRASH WHERE MY AIRBAGS WON'T DEPLOY. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - LOVES PARK, IL

    WHEN TRYING TO START THE VUE, WE HAVE ONE PERSON PULL ON THE WHEEL WHILE THE OTHER PERSON TRIES TO START THE CAR. SOMETIMES IT GOES RIGHT AWAY, OTHER TIMES WE HAVE TO KEEP TUGGING ON THE STEERING WHEEL TO GET IT TO START. ALSO THE KEY CAN COME OUT WHILE DRIVING AND THE CAR STILL STAYS RUNNING. I AM MOST CONCERNED ABOUT THE LOCKING STEERING WHEEL, WHAT HAPPENS WHEN IT LOCKS WHEN DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN L200
    - PLEASANTVILLE, NJ

    PARKED CAR AND NEXT MORNING WENT TO START AND CAR WOULD NOT START. IT WOULD ONLY TURN N NOT START. WENT TO WHERE BOUGHT IT N THEY DIAGNOSIS TIMING CHAIN WAS BROKE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - LAS VEGAS, NV

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH THERE WAS A SUDDEN INCREASE IN ACCELERATION AND THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. THE IGNITION KEY INDEPENDENTLY RELEASED FROM THE SWITCH PRIOR TO THE CRASH. IN ADDITION, THE FRONT DRIVER'S SIDE SEAT BELT UNEXPECTEDLY DETACHED WHICH CAUSED THE DRIVER TO STRIKE THE DASHBOARD. THE CONTACT SUSTAINED INJURY TO THE CHEST AND HEAD. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE CONTACT STATED THE FAILURE WAS A RELATED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT DID NOT RECEIVE THE RECALL NOTICE UNTIL AFTER THE INCIDENT OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN VUE
    - GLENDALE, CA

    FOR THE PAST YEAR I HAVE BEEN HAVING A VERY DIFFICULT TIME INSERTING THE KEY IN THE IGNITION AND TURNING THE KEY TO TURN ON THE CAR. ONCE I GET THE KEY IN I HAVE TO JIGGLE IT OVER AND OVER UNTIL THE KEY IS ABLE TO TURN. SOMETIMES IT TAKES ME ANYWHERE FROM 5-15 MINUTES. HOWEVER LATELY WHEN THE KEY IS FINALLY IN IT GETS STUCK AND IT DOES NOT ALLOW THE KEY TO BE RELEASED LEAVING ME STRANDED. I ALSO NOTICED THE AIRBAG SENSOR LIGHT TURNS ON AND OFF RANDOMLY WHILE I AM DRIVING THE CAR AND WHILE THERE IS A PASSENGER IN THE CAR. MY BIGGEST CONCERN IS IF THE AIRBAG FAILS TO DEPLOY IN CASE OF AN ACCIDENT. ANOTHER CONCERN OF MINE IS THAT SOMETIMES WHEN I AM DRIVING THE CAR IT ACCELERATES ITSELF FOR A MOMENT OR TWO AND IT IS VERY SCARY. I AM CURRENTLY UNABLE TO DRIVE MY CAR BECAUSE I AM SCARED, ESPECIALLY BECAUSE I DRIVE MY 5 AND 1 YEAR OLD EVERYDAY. I AM UNABLE TO GET THE CAR LOOKED AT THIS TIME DUE TO FINANCIAL REASONS. MY SATURN VUE IS NOT INCLUDED IN THE RECALL HOWEVER I REALLY WISH IT WERE BECAUSE ALL OF THE PROBLEMS I AM EXPERIENCING ARE VERY SIMILAR TO THAT OF THE GM VEHICLES THAT WERE RECALLED. PLEASE INVESTIGATE THE SATURN VUE 2007 IGNITION PROBLEM, AIRBAG LIGHT PROBLEM, AND ACCELERATING PROBLEM. THANK YOU SO MUCH. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN VUE
    - EL SOBRANTE, CA

    I PULLED INTO A STALL AT THE BANK, AND PUT THE VEHICLE IN PARK. THE VEHICLE CONTINUED TO ROLL, JUMPED THE CURB ON TO THE SIDEWALK, AND HIT A POLE. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN OUTLOOK
    - WILMINGTON, NC

    TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG AND TRACTION CONTROL WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE