SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 SATURN ION
    - LANSING, MH

    MY FIANCE AND I WERE DRIVING DOWN THE ROAD ABOUT 40 45 MPH AND THE LIGHT UP AHEAD CHANGED YELLOW TO RED JUST BEFORE I COULD COME TO A COMPLETE STOP, MY CAR ACCELERATED I HELD BOTH FEET ON THE BRAKE AND THE CAR KEPT WANTING TO INCH FORWARD ITSEEMED AS IF I HELD THE GAS PEDAL DOWN TO THE FLOOR I GOT WITHIN 2 OR 3 FEET FROM THE CAR IN FRONT OF ME OUT OF INSTINCT I QUICKLY PUT THE CAR IN NEUTRAL AND SHUT IT OFF HAD I NOT I WOULD HAVE REAR ENDED THE CAR IN FRONT OF ME I THEN WAITED A MINUTE OR TWO TOPS PUT IT IN PARK AND STARTED IT, IT ACTED NORMAL I THOUGHT MAYBE THERE WAS AND OBJECT OR SOMETHING THAT MAY HAVE SLIPPED BY MY FEET WHILE DRIVING OR MY FLOOR MAT MOVED THERE WAS NOTHING THERE .THERE HAS BEEN OTHER TIMES LIKE RIGHT AFTER STARTING IT UP IT REVS TO THE HIGHEST RPM POSSIBLE AS IF ITS GOING TO BLOW UP I HURRY AND SHUT IT OFF WAIT A FEW MINUTES AND TRY AGAIN, AND ANOTHER TIME I DROVE ABOUT 2 MILES GOING DOWN THE ROAD AT 45 MPH AS IF I HAD CRUISE CONTROL ON WHEN MY CAR DOESN'T HAVE THAT FEATURE WHICH IS REALLY SCARY I DON'T KNOW WHAT TO DO PLEASE HELP THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT TURN OFF AFTER BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A MISSING PIECE BROKEN IN THE IGNITION TUMBLER, WHICH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 77,911 AND THE CURRENT MILEAGE IS 80,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - STUART, FL

    I LOST POWER STEERING WHILE DRIVING ON LOCAL ROADS (THIS HAPPENED 4 TIMES BETWEEN MID-NOVEMBER AND EARLY DECEMBER) I WAS BARELY ABLE TO CONTROL THE CAR TO GET IT OFF THE ROAD, SHUT IT DOWN AND RESTART IT - AT WHICH TIME THE POWER STEERING WAS WORKING. IT WOULD THEN GO OUT AGAIN AS NOTED AND THE POWER STEERING MESSAGE CAME ON. AT FIRST I THOUGHT THERE WAS SOME WATER DAMAGE AS THE FIRST TIME IT HAPPENED WAS RIGHT AFTER A CAR WASH SO I FIGURED IT WOULD DRY OUT AND BE ALL RIGHT. IT SEEMED THAT WAY UNTIL IT RECURRED AGAIN. I THEN BROUGHT IT IN TO WALLACE CHEVROLET IN STUART FL FOR REPAIR. I WAS QUITE SURPRISED TO LEARN THAT THIS REPAIR WAS AT NO CHARGE. MY CAR IS 7 YEARS OLD BUT THE POWER STEERING MOTOR CONTROL MODULE WAS REPLACED AT N/C PART 19257875. IT APPEARS THE COMPANY KNEW OF THE PROBLEM AND HAD A PROGRAM FOR IT BUT DID NOT NOTIFY OWNERS. FRANKLY I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE IF THIS HAD HAPPENED WHEN I WAS DRIVING ON I-95. IT WOULD HAVE BEEN NEARLY IMPOSSIBLE TO STEER OFF THE HIGHWAY AT THOSE SPEEDS AND NO POWER STEERING. IT STILL FRIGHTENS ME WHEN I THINK ABOUT THIS. MY CAR IS ALSO INVOLVED IN THE IGNITION SWITCH RECALL. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - MORRICE, MI

    AT ALL SPEEDS THE POWER STEERING STOPS WORKING. STARTED WHEN MAKING A TURN. STEERING DID NOT RETURN AFTER TURNING HAD TO MANUALLY FORCE THE STEERING WHEEL TURN BACK TO STRAIGHT POSITION. RACK AND PINION COULD BE THE ISSUE. ALSO MAKES A GROWLING/RUBBING SOUND. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - CHICAGO, IL

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

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN AURA
    - CEDAR RAPIDS, IA

    VEHICLE COULD NOT BE SHIFTED OUT OF DRIVE. NO MATTER WHERE THE SHIFT LEVEL WAS PLACED, THE VEHICLE REMAINED IN DRIVE. ONCE THE VEHICLE WAS TURNED OFF, IT COULD NOT BE RESTARTED AND BEGAN TO ROLL BACKWARDS. THE EMERGENCY BRAKE WAS SET, AND THE VEHICLE HAD TO BE TOWED TO A DEALER. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN VUE
    - LANCASTER, TX

    TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE ONTO THE SIDE OF THE ROAD WHERE SHE RESTARTED THE VEHICLE AND IF FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - ROUND LAKE PARK, IL

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED WHILE DRIVING 45 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL BECAME HARD TO TURN. THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE POWER STEERING REGAINED NORMAL FUNCTION WHEN THE VEHICLE WAS RESTARTED. A LOCAL MECHANIC REPLACED THE STEERING WHEEL COLUMN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,333 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 5/27/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN ION
    - PRAIRIEVILLE, LA

    TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER PROVIDED AN UNREASONABLE TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SATURN ION
    - CORNING, NY

    MY DAUGHTER WAS DRIVING TO WORK THROUGH A WINTRY MIX PRECIPITATION WHEN SHE LOST CONTROL, WAS TURNED TO THE RIGHT INTO A GUARDRAIL, WHICH HEAVILY DAMAGED THE FRONT END AND CAUSED HER TO SPIN COMING TO A STOP ON THE ROAD. THE DAMAGE SEEMS LIKE IT SHOULD HAVE CAUSED AIRBAG DEPLOYMENT, BUT THE AIRBAG DID NOT, AND SHE STRUCK HER HEAD ON THE STEERING WHEEL. SHE FELT AS THOUGH SHE HIT A PATCH OF SLUSH THAT PUSHED HER TO THE RIGHT. THE VEHICLE IS A TOTAL LOSS AND IN CUSTODY OF MY INSURER. THE FOLLOWING DAY I RECEIVED IN THE MAIL THE GM RECALL 14063 (14V-047). MY CONCERN IS THAT IS FAILURE OF THE IGNITION SWITCH, CAUSING THE ENGINE TO STOP TURNING AND THE AIRBAG TO DISABLE COULD HAVE CAUSED THE LOSS OF CONTROL, AND THE SUBSEQUENT MINOR NECK INJURY, AND THE TOTAL LOSS OF AN OTHERWISE SOUND VEHICLE. MY INSURER WAS GIVEN THE RECALL INFORMATION AND AFTER REVIEW DECIDED I SHOULD MOVE FORWARD WITH A CLAIM AGAINST THE MANUFACTURER, AND THIS AVENUE IS DETAILED ON PAGE TWO OF MY RECALL MAILING. THANK YOU. *TR

    Source: NHTSA WEB SITE