SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2000 SATURN LS
    - LIVONIA, MI

    WHEN I WENT TO GET NEW TIRES FOR THIS CAR I WAS TOLD THERE WAS A PROBLEM WITH MY FRAME AND SHOULD GO RIGHT TO A DEALERSHIP. I CONTACTED SATURN AND THEY AUTHORIZED IT FOR ME TO GO TO MY NEAREST DEALERSHIP, AT THE DEALERS CONVENIENCE AND MY EXPENSE FOR A REVIEW OF THE PROBLEM. I MADE THE APPOINTMENT BUT IN THE MEAN TIME THE FRONT WHEELS STATED TO SHAKE AND SHIMMY. I WAS LOSING CONTROL OF THE CAR, SO I PULLED INTO THE NEAREST REPAIR SHOP AND WAS GIVEN THE ADVICE TO LEAVE THIS CAR PARKED. DO NOT DRIVE IT AT ALL. CONTACTING SATURN AT THIS POINT THEY REFUSED TO EVEN LOOK INTO THIS PROBLEM. NEVER HAVE I HEARD OF A FRAME SUPPORTING THE ENGINE, AND FRONT WHEELS EVER RUSTING THROUGH ON A CAR BEFORE. THEY SAID IT WAS MY CHOICE TO HAVE IT FIXED, THEREFORE THEY HAD NO OBLIGATION TO LOOK INTO THIS ANY LONGER. I BELIEVE I HAD NO CHOICE OTHER THAN TO GET IT FIXED RIGHT THERE AND THEN. NOT ONLY BECAUSE IT HAD TO BE DONE BUT FOR THE SAFETY OF MY FAMILY. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - SAN JOSE, CA

    RE: BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SOLENOID. THE KEY WOULD GET STUCK IN IGNITION AND NOT RELEASE, OR I WOULD BE UNABLE TO TURN THE CAR ON AFTER INSERTING THE KEY. NOTE: A COUPLE OF TIMES I COULD NOT TURN OFF THE CAR, WHICH IS A SAFETY HAZARD. I HAD TO FORCE THE KEY TO TURN THE IGNITION CYLINDER TO THE OFF POSITION OVER SEVERAL MINUTES. I HAVE REPLACED IGNITION SWITCH 3 TIMES AND IGNITION HOUSING TWICE SINCE BUYING MY SATURN ION NEW IN 2005. THEREFORE, I AM NOW ON MY FOURTH IGNITION SWITCH SINCE THE CAR WAS MANUFACTURED. I ACKNOWLEDGE THAT IGNITION SWITCHES HAVE BEEN FOUND DEFECTIVE IN CERTAIN GM CAR MODELS AND YEARS AND A RECALL IS IN PLACE. HOWEVER, I BELIEVE THAT IGNITION PROBLEMS IN GM SATURN IONS ARE ADDITIONALLY COMPLICATED BY BTSI SOLENOID AND SWITCH FAILURE. IN ADDITION TO REPLACING THE IGNITION SWITCH AND HOUSING, I HAVE ALSO HAD TO REPLACE THE BTSI SOLENOID AND SWITCH TWICE (MAY 2010, 50,263 MI; FEB 2013, 84,715 MI) DUE TO THE PART'S FAILURE IN ORDER TO FULLY ADDRESS THE IGNITION SWITCH PROBLEMS OF MY SATURN ION. PLEASE INVESTIGATE THE ADDITIONAL ISSUE OF BTSI SOLENOID AND SWITCH FAILURE AS BEING A CONTRIBUTING FACTOR IN THE OVERALL IGNITION SAFETY PROBLEMS OF GM SATURN IONS. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - GROVE CITY, OH

    WHILE DRIVING MY CAR ON MULTIPLE OCCASIONS I HAVE LOST THE ABILITY TO CONTROL THE STEERING WHEEL. ALSO, I HAVE EXPERIENCED MY CAR TURNING OFF WHILE DRIVING WHICH THANKFULLY HAS A RECALL ON IT BUT I WANT THE POWER STEERING TO BE RECALLED AS WELL BECAUSE IT HAS CAUSED AN ACCIDENT AND MULTIPLE NEAR MISSES. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - MCKEESPORT, PA

    THE POWER STEERING FAILED AND NEEDED REPLACED. THE AUTO WAS TAKEN TO "WRENCH ON WHEELS" ON 04/21/2014 AND POWER STEERING WAS INSTALLED AT MY COST OF 389.97. I HAVE A BILL FOR THIS AMOUNT THAT I CAN SUPPLY. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN OUTLOOK
    - MILLINGTON, MI

    FAMILY ON VACATION OUT OF STATE WITH TWO ADULTS AND 3 CHILDREN. AT STOPLIGHT IN HEAVY TRAFFIC. WENT TO ACCELERATE AND ENGINE WOULD RUN HIGH RPM'S BUT NO VEHICLE MOVEMENT. FINALLY GOT THE VEHICLE TO MOVE SLOWLY AND BARELY MADE IT TO A LOCAL GAS STATION. COULD HAVE CAUSED AN ACCIDENT DUE TO TRANSMISSION FAILURE IN HEAVY TRAFFIC. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - PITTSBURGH, PA

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD UPON BEING ENGAGED AND WOULD THEN BECAME STUCK. THE VEHICLE FAILED TO DECELERATE UNTIL THE BRAKE PEDAL WAS DEPRESSED REPEATEDLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SATURN AURA
    - PANORAMA CITY, CA

    REAR PASSENGER RIGHT SIDE ELECTRONIC DOOR LOCK INTERMITTENTLY DOES NOT LOCK/OPEN. USAGE OF MANUAL LOCK/UNLOCK LATCH ON DOOR IS REQUIRED. *TR

    Source: NHTSA WEB SITE
  • 2009 SATURN AURA
    - PANORAMA CITY, CA

    DRIVER SEAT ABRUPTLY FELL DOWN TO THE RIGHT SIDE WHILE DRIVING. INSPECTION OF DRIVER SEAT REVEALED THAT THE RIGHT SIDE OF THE SEAT FRAME BROKE OFF. THIS CAUSED THE SEAT TO IMMEDIATELY INCLINE TO RIGHT SIDE. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN VUE
    - BROWNSBURG, IN

    THE EPS SYSTEM ON THE SATURN VUE IS A BIG SAFETY ISSUE - PLEASE FIX THE EPS IS A PAIN TO DRIVE, IT SOMETIMES LAGS IN ITS ASSIST, AND THEN OTHER TIMES OVER CORRECTS. MY DAUGHTER HAS A DIFFICULT TIME WITH IT AND I AM CONCERNED WITH SAFETY. THE CAR JUST SEEMS TO WONDER SOMETIMES AS I DRIVE IT. I WISH GM WOULD DO SOMETHING ABOUT THIS ISSUE. I HAVE DONE RESEARCH AND THIS APPEARS TO BE A COMMON PROBLEM WITH THE GM EPS SYSTEM. *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN L300
    - TOBYHANNA, PA

    ON A RAINY NIGHT, JAN 10, 2014, I CAME OUT OF WORK AND STARTED MY CAR. I THANKED GOD IT STARTED BECAUSE SOMETIMES IT WOULDN'T START AT ALL. EVEN AFTER REPLACING ALMOST EVERY ENGINE PART INCLUDING THE COMPUTER. I STARTED DRIVING OUT OF THE PARKING SPOT AND I SMELLED SOMETHING BURNING INSIDE THE CAR. THE ENGINE STARTED REVVING WILDLY UP AND DOWN. I HAD NO CONTROL OF THE CAR. WHITE THICK SMOKE FILLED THE CAR FAST. FLAMES STARTED SHOOTING OUT AT ME FROM UNDER THE DASHBOARD. I WAS SO PANICKED THAT I COULD HARDLY GET OUT OF THE CAR. THE INSURANCE CO TOTALED IT AND I STILL OWE 500.00! I'VE SPENT MORE MONEY TRYING TO GET THE CAR TO START WHEN I WANT IT TO AND TO STOP SHUTTING OFF WHILE IM DRIVING ON THE HIGHWAY WITH MY CHILDREN AND OR INFANT GRANDDAUGHTER. THIS 2003 SATURN L300 HAS BEEN NOTHING BUT A FINANCIAL AND MENTAL NIGHTMARE ONLY TO GO UP IN SMOKE, RUIN MY CREDIT, AND LEAVE ME STRANDED WITH NO VEHICLE ONCE AGAIN. *TR

    Source: NHTSA WEB SITE