SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN ION- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE KEY HAD BEEN DIFFICULT TO REMOVE FROM THE IGNITION ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM MORE THAN ONCE. THE FAILURE STILL RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING IGNITION LOCK HOUSING CYLINDER NEEDED TO BE REPLACED AND RECODED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE KEY WAS LOCKED IN THE IGNITION AND THE CONTACT HAD TO WAIT UNTIL SHE HEARD A CLICKING NOISE IN ORDER TO RELEASE THE KEY ON MORE THAN ONE OCCASION. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AND RECEIVED A RECALL NOTICE YEARS AFTER THE FAILURE OCCURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8000. UPDATED 11/14/14*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN VUE- AKRON, OH
I HAD TO REPLACE THE IGNITION SWITCH A COUPLE OF YEARS AFTER PURCHASING THE 2006 SATURN VUE. WHEN REMOVING THE KEY ON NUMEROUS OCCASIONS IT WOULD TWIST MY KEY AND EVENTUALLY WEAR DOWN THE KEY WHICH REQUIRED REPLACEMENT. EVENTUALLY THE KEY GOT STUCK IN THE IGNITION AND I HAD TO HAVE THE CAR TOWED AND IGNITION REPLACED AT MY OWN COST. IT IS DOING THE SAME THING AGAIN WEARING DOWN MY KEYS AND PRACTICALLY TWISTING IT OFF WHEN I TRY TO REMOVE THE KEY FROM THE IGNITION. I HAVE WORN DOWN MANY, KEYS IN THE PAST 8 YEARS. TOO MANY TO COUNT, WHICH ARE EXPENSIVE AND VERY TIME CONSUMING TO REPLACE. I DON'T WANT TO HAVE TO PAY TO REPLACE ANOTHER IGNITION AGAIN!!!! I NEED HELP WITH THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- HILLSBORO, MO
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING A LOUD NOISE AND IT REQUIRED FORCE TO TURN THE WHEEL ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE MORE THAN ONCE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER:14V153000 (STEERING) AND EXPERIENCED THE SAME FAILURE ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19020.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN VUE- LIDO BEACH, NY
STEERING WHEEL NEEDS TO BE MUSCLED TO ALLOW KEY TO BE INSERTED AND TURNED FOR IGNITION WHEN STARTING. HOWEVER, KEY EASILY FALLS OUT WHILE ENGINE IS RUNNING AND CAR IS BEING OPERATED. *TR
Source: NHTSA WEB SITE -
2008 SATURN VUE- BIDDEFORD, ME
DURING SLUSHY OR RAINY CONDITIONS, CAR LOSES POWER STEERING MOMENTARILY. ISSUE OCCURS SPORADICALLY UNDER THESE CONDITIONS. GM DEALERSHIP COULD NOT FIND ANY MECHANICAL ISSUES WITH THE POWER STEERING PUMP OR STEERING MECHANISM. SAME DEALERSHIP ADVISED THAT THE POWER STEERING PUMP ON THIS MODEL IS LOCATED IN SUCH A WAY THAT DURING WET DRIVING CONDITIONS THE DRIVE BELT TO THE PUMP CAN GET WET AND SLIP, CAUSING A MOMENTARY LOSS OF POWER STEERING. *TR
Source: NHTSA WEB SITE -
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2009 SATURN AURA- HENDERSON, NV
REAR BRAKE LIGHTS WORK INTERMITTENTLY. MOST OF THE TIME THEY DO NOT WORK BUT THERE ARE RARE OCCASIONS THAT THEY DO WORK. I FOR SURE KNOW THAT THE THIRD BRAKE LIGHT DOESN'T WORK ALMOST ALL THE TIME. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- LAS VEGAS, NV
MY CAR STARTED NOT STARTING UP AT ALL. IT WOULD TAKE ABOUT 20 MINUTES TO START MY CAR AND THE IGNITION WOULD BE HARD TO TURN, AND A JUMP WOULD NOT WORK. I WOULD HAVE TO GO OUT AND START MY CAR 30 MINUTES BEFORE I HAD TO LEAVE FOR WORK AND LET IT RUN. I TOOK MY CAR TO A MECHANIC TO CHANGE MY OIL AND IT WOULD NOT START. THEY TRIED TO GIVE ME A JUMP AND I TOLD THEM THAT DO NOT WORK AND EXPLAIN WHAT IT DOES ALL THE TIME AND THE OWNER CHECK HIS COMPUTER UNDER THE SAFETY RECALLS AND HE TOLD ME THAT IT WAS A RECALL ON MY IGNITION, SO I TOOK MY CAR TO A SATURN DEALER "THIS WAS IN 2010" AND I TOLD THEM WHAT WAS TOLD TO ME AND THEY TOLD ME THAT THERE WAS NOT ANY RECALLS FOR MY CAR. I WROTE A LETTER ABOUT THIS ISSUE AND NEVER GOT A RESPONSE. NOW IN 2013 MY CAR CUT OFF WHILE DRIVING DOWN THE STREET FOR NO REASON. I WAS JUST GOING TO GET MY IGNITION FIXED WHEN I GOT THIS LETTER ABOUT THE RECALL. THIS CAR WAS GIVEN TO MY SON FOR A GRADUATION PRESENT AND I WOULD LIKE IT TO BE FIXED SOON. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- ROGERS , AR
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING ASSIST MALFUNCTIONED. THE FAILURE MADE IT VERY DIFFICULT FOR THE CONTACT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 49,753.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SATURN VUE- FALMOUTH, ME
WITHIN 6 MONTHS 3 OF THE FOUR DOOR LATCHES ON THE VEHICLE HAVE FAILED AND WOULD NO LONGER LATCH. IN THE FIRST TWO CASES NO PROBLEM OTHER THAN THE DOOR LATCH MECHANICALLY FAILING HAS BEEN FOUND AND THE LATCH HAS HAD TO BE REPLACED. THE THIRD LATCH IS INTERMITTENTLY FAILING AND NEEDS TO BE REPLACED. GIVEN THAT THEY ARE ALL MECHANICAL FAILINGS OF A CRITICAL SAFETY COMPONENT AND I CAN THINK OF NO EASILY EXPLAINABLE REASON OTHER THAN DESIGN I THOUGHT I SHOULD REPORT IT AS A CONCERN. *TR
Source: NHTSA WEB SITE -
2007 SATURN OUTLOOK- RUTHERFORDTON, NC
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SPORADICALLY FAIL. THE CONTACT HAD TO USE THE FOG LIGHTS ON MORE THAN ONE OCCASION DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING HARNESS AND THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION, WHERE IT WAS ADVISED THAT THE POWER BALLAST CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96000 THE CONSUMER RESEARCHED THE PROBLEM AND FOUND THE PROBLEM WAS A RESULT OF A FACTORY INSTALLED CHEAPER GRADE WIRING HARNESS WHICH COULD NOT HANDLE THE POWER REQUIREMENT OF THE HID LIGHTS AND WOULD FLICKER AND CUT OFF. HE ALSO LEARNED THAT GM HAD ACQUIRED OR MANUFACTURED A HEAVIER DUTY WIRING HARNESS TO REPLACE THE CHEAPER FACTORY INSTALLED WIRING HARNESS. UPDATED 06/19/14..UPDATED 01/07/15 *BF UPDATED 01/13/15.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE