SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 SATURN SKY
    - HIALEAH, FL

    AIR BAG PASSENGER SENSOR STOPPED WORKING UNEXPECTEDLY. I HAD THE MODULE REPLACED BY A GM DEALERSHIP AND HAD TO PAY COMPLETE COST. ONE YEAR LATER THE NEW MODULE BROKE ONCE AGAIN AND THE AIRBAG SENSOR IS NOT WORKING MEANING THAT IF A PERSON IS IN THE SEAT THE AIRBAG WILL NOT DEPLOY IF AN ACCIDENT WAS TO HAPPEN AND WILL MOST LIKELY INCREASE THE CHANCES OF A DEATH BECAUSE OF FAULTY PARTS BY GM. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - VANCOUVER, WA

    I WAS IN THE CENTER LANE OF I-5 NORTHBOUND, IN PORTLAND, OREGON. THE CAR IN FRONT OF ME STOPPED SUDDENLY. I WAS IN A LONG LINE OF TRAFFIC. WHEN I HIT MY BRAKES, MY CAR JERKED TO THE RIGHT. WHILE TRYING TO CORRECT, I HIT THE WHEELS OF A SEMI ON MY RIGHT. I BOUNCED OFF, THE CAR SPUN 90 DEGREES TO THE LEFT, CROSSED THE INSIDE LANE (FORTUNATELY I DIDN'T GET HIT BROADSIDE), & WENT STRAIGHT INTO THE CONCRETE FREEWAY DIVIDER. THE AIRBAGS DID NOT DEPLOY. I WENT TO THE HOSPITAL BY AMBULANCE, & HAVE HAD NECK & SHOULDER PAIN EVER SINCE. MY CAR WAS TOTALED. *TR

    Source: NHTSA WEB SITE
  • 2002 SATURN SL
    - CINCINNATI, OH

    THE GM IGNITION PROBLEMS PROMPTING THE CURRENT RECALL ALSO AFFECTED THE CAR ABOVE. I BOUGHT THE 2002 SATURN NEW IN MARCH OF 2003, AND OWNED IT FOR OVER 10 YEARS, SELLING IT LAST FALL TO A FRIEND. I HAD IT AT THE JAKE SWEENEY (CINCINNATI) DEALERSHIP SEVERAL TIMES FOR STRANGE "ELECTRICAL" PROBLEMS. (CAR DID NOT HAVE AUTO DOOR LOCKS OR WINDOWS - EVERYTHING WAS MANUAL). I WOULD BE DRIVING, WHEN ALL THE DASH GAUGES WOULD GO OUT. IT WOULD REGISTER NO SPEED, NO TEMP, NO GAS, NO RPMS. ODOMETER DIDN'T MOVE. I COULD DRIVE THE CAR, STOP AND START. THEN SUDDENLY IT WOULD "COME TO". THE DEALERSHIP THOUGHT I WAS NUTS, UNTIL FINALLY IN EARLY 2013, I WAS ABLE TO GET IT TO THE DEALERSHIP WHILE IT WAS DOING IT. AFTER DAYS OF DIAGNOSTICS, THEY SAID IT WAS THE IGNITION. THEY REPLACED THE WHOLE THING (AT MY EXPENSE) AND THE PROBLEM WAS SOLVED. THEY SAID "WERE YOU AWARE THAT YOU COULD TAKE THE KEY OUT WHILE THE CAR WAS IN DRIVE?" (I HAD NOT BEEN AWARE). *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN ION
    - ALEXANDRIA, VA

    TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS SHE EXPERIENCED DIFFICULTY IN REMOVING THE KEY FROM THE IGNITION SWITCH. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO SHUT THE ENGINE OFF, SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 SATURN ION
    - YPSILANTI, MI

    TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S REAR. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 SATURN VUE
    - BOISE, ID

    I HAVE HAD PROBLEMS WITH THE SEAT WARMER ON THE DRIVERS SIDE SINCE WE BOUGHT THE CAR. THE RADIO CHANGES FROM RADIO TO CD BY IT'S SELF. I HAVE HAD TO REPLACE THE ALTERNATOR TWICE SINCE 2012. THERE IS SERIOUS ELECTRICAL PROBLEMS WITH THIS VEHICLE & GM SHOULD FIX THEM! *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN ION
    - RICHMOND, VA

    NOTICED FUEL LEAKAGE WHILE PARKED IN FRONT OF HOME. IMMEDIATELY TOOK AUTO TO REPAIR SHOP FOR CHECK AFTER CHECKING GM WEBSITE NOTICED RECALLS FOR FUEL LEAKAGE IN SEVERAL STATES, VA NOT INCLUDED. MECHANIC SAID FUEL TANK WAS LEAKING AND CRACKED RESULTING OF REMOVAL OF TANK AND FUEL PUMP SENDING UNIT REPLACED AT A COST OF $609.51. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN VUE
    - FLEMING ISLAND, FL

    THE AIRBAG WARNING LIGHT CAME ON. THE DEALER ADVISED THE PASSENGER AIR BAG WAS BAD AND NEEDED TO BE REPLACED. THIS COST 1,000 DOLLARS. *TR

    Source: NHTSA WEB SITE
  • 2005 SATURN ION
    - HAMDEN, CT

    I CHECKED ELECTRICAL ABOVE, FOR AFFECTED PARTS, BUT I AM NOT SURE IF THAT IS CORRECT. IT WAS THE IGNITION. I WAS DRIVING ON WHITNEY AVE. (TOWARDS NEW HAVEN) IN HAMDEN, CT. TRAFFIC WAS MODERATE DUE TO THE TIME OF DAY (3:00 P.M.) SUDDENLY, AND WITH NO WARNING OTHER THAN THE DASH LIGHTING UP WITH ENGINE LIGHTS, MY CAR STOPPED. THERE WAS ENOUGH MOMENTUM TO TURN IT INTO THE POST OFFICE DRIVEWAY. BRAKES AND STEERING DID NOT WORK. FORTUNATELY, THE CARS COMING UP BEHIND ME WERE ABLE TO SWERVE TO AVOID HITTING ME. THE INCIDENT CAUSED A TRAFFIC JAM AND A MESS IN THE POST OFFICE. A VERY KIND MAN OFFERED TO HELP PUSH THE CAR OUT OF THE INCOMING DRIVEWAY. HE PUT IT IN NEUTRAL AND PUSHED IT OUT OF THE WAY. I HAVE AAA SERVICE. THE CALL WAS MADE AND THE CAR WAS TOWED TO FIRESTONE ON DIXWELL AVE., SINCE I LIVE IN THE VICINITY AND COULD WALK HOME. I HAVE THE RECEIPT FOR WORK DONE BY FIRESTONE. THE JOB COST ME $262.82. I WAS ON MY WAY TO I-91. I DREAD TO THINK OF WHAT COULD HAVE HAPPENED, IF THE CAR SUDDENLY STOPPED IN 65 MILE AN HOUR TRAFFIC. (I JEST, SINCE TRUCKS REGULARLY PASS GOING WELL OVER 70!) I WISH TO SEND MY BILL TO GM, BUT NO ADDRESS IS PROVIDED ON THE RECALL LETTER. PLEASE ADVISE. IF I DO NOT HEAR FROM YOU, I WILL GO TO VALENTI MOTORS IN WALLINGFORD TO ASK FOR ASSISTANCE IN OBTAINING AN ADDRESS TO SEND MY BILL. I EXPECT FULL COMPENSATION FOR THE COSTS ASSOCIATED WITH THIS INCIDENT, AND WILL PROVIDE THE FIRESTONE INVOICE. IN A SEPARATE RECENT INCIDENT, AGAIN, ON MY WAY TO AN INTERSTATE, THE CAR WENT DEAD AGAIN. THIS TIME, I CAME TO REST UP AGAINST A BARRIER BETWEEN THE ROAD AND A SALT MARSH! IN THIS CASE IT WAS THE ALTERNATOR. THE CAR WAS TOWED AGAIN TO FIRESTONE, WHERE THEY REPLACED THE ALTERNATOR AND THE BATTERY. I WRITE THIS, JUST IN CASE GM HAS IGNORED ANOTHER PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - LYNDEN, WA

    IGNITION LOCKS UP AND CANNOT TURN TO START CAR. CAN LOOSEN UP BY WIGGLING STEERING WHEEL ,GEAR SHIFT OR KEY. HAS BEEN HAPPENING FOR YEARS BUT COMPLAINTS WERE IGNORED. NOW HEARING ABOUT GM'S IGNITION RECALL . I'M VERY CONCERNED. *TR

    Source: NHTSA WEB SITE