SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 SATURN SKY
    - BRADENTON, FL

    WHILE DRIVING ON THE EXPRESSWAY, THE CAR COMPLETELY LOST POWER FOR SEVERAL SECONDS, AND SOME OF THE TROUBLE LIGHTS ON THE DASH LIT UP. WHILE TRYING TO EXIT THE EXPRESSWAY, POWER CAME BACK AND THE DASH RETURNED TO NORMAL. THE SAME SCENARIO HAPPENED AGAIN NEARLY A YEAR LATER. GM TECHNICIANS COULD NOT FIND ANYTHING WRONG. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN AURA
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED AT ALL TIMES EXCEPT FOR WHEN THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 87,000. UPDATED 05/12/14 MA THE CONSUMER STATES THE CRUISE CONTROL IS INOPERABLE AS WELL. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 SATURN ION
    - YEAGERTOWN, PA

    IN EARLY JANUARY MY MOTHER WAS INVOLVED IN A SERIOUS CAR ACCIDENT WHILE DRIVING A 2003 SATURN IRON. "I HAD NO CONTROL OVER THE CAR AND IT ALL HAPPENED SO FAST" MY MOTHER SAID. SHE HIT A TELEPHONE POOL THEN PROCEEDED TO ROLL DOWN OVER A SMALL HILL AND FLIPPED, COMING TO A REST ON A CONCRETE DIVIDER. WHEN RESPONDERS ARRIVED HER IGNITION WAS OFF AND THE AIR BAGS DID NOT DEPLOY. SHE WAS HANGING UPSIDE DOWN FOR ALMOST AN HOUR UNTIL THEY WERE ABLE TO CUT HER OUT OF THE CAR. I HAVE CONTACTED GM AND THEY CONFIRMED THAT HER CAR IS PART OF THE RECENT IGNITION SWITCH RECALL. PLEASE TAKE THE RECALL SERIOUS, IT COULD SAVE YOUR L LIFE, AND OTHERS! *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - DAVENPORT, IA

    TL- THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WILL NOT START UPON PLACING THE KEY IN THE IGNITION. THE VEHICLE MAKES A CLICKING NOISE, THE SERVICE ENGINE SOON LIGHT ILLUMINATES AND THE VEHICLE SHUTS OFF. THE CONTACT HAS TO WAIT A MOMENT TO RESTART THE VEHICLE. THE VEHICLE ALSO STALLS WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS DIAGNOSED BY AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES AND THE FAILURES STILL RECURR. THE DIAGNOSIS WAS TO REPLACE THE POWER STEERING MAGNETS AND REPLACE THE POWER PACK. THE REPAIRS WERE MADE AND THE VEHICLE IS STILL NOT SAFE TO DRIVE. THE POWER STEERING SHORTS OUT AT RANDOM. THE INSTRUMENT PANEL SHOWS AN ERROR LIGHT FOR THE POWER STEERING. AFTER THE VEHICLE WAS REPAIRED MULTIPLE TIMES THE FAILURES STILL RECURR. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANICS AND AUTHORIZED DEALERS. THE POWER STEERING FAILURE WAS NOT ABLE TO BE DIAGNOSED. THE CONTACT WAS ALSO INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLEWOULD RECEIVE THE RECALLED REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50000 AND THE CURRENT MILEAGE WAS 63000. DYD

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 SATURN ION
    - ROCHESTER , NY

    I HAVE HAD A PROBLEM WITH MY KEY GETTING STUCK IN IGNITION FOR PAST YEAR. I WENT TO DEALER LAST YEAR AND THEY COULD NOT FIND WHAT WAS WRONG. NOW I KNOW THAT GM IS RECALLING CARS BECAUSE OF THIS ISSUE. I HAVE NOT YET RECEIVED A RECALL NOTICE AND UNTIL I DO I CANNOT REPAIR THE CAR. I CALLED A LOCAL GM DEALER-BOB JOHNSON CHEVY AND THEY STATED THEY ARE AWARE BUT GM ADVISED THEM NO PARTS UNTIL BEGINNING OF APRIL. THEN I RECEIVED A CALL LATER STATING THEY HAVE A IGNITION MODULE TO INSTALL AND IT WOULD COST ME $260 DOLLARS TO REPAIR VEHICLE. PLEASE LET ME KNOW HOW TO DO I FIND OUT IF MY CAR IS ON LIST AND GET THE NECESSARY REPAIRS. MY KEY IS STILL GETTING STUCK IN IGNITION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2003 SATURN VUE
    - FRANKFORT, IL

    VEHICLE WOULD INEXPLICABLY AND WITHOUT WARNING COMPLETELY SHUT DOWN ,KILLING POWER TO ALL COMPONENTS. SOMETIMES IF YOU STOPPED AND PUT IT INTO PARK IT WOULD RESTART. OTHER TIMES IT WOULD TAKE A WHILE. MY MECHANIC WAS UNABLE TO REPLICATE THE PROBLEM. IT WAS QUITE ALARMING AND CAUSED ME TO GET RID OF THE VEHICLE A COUPLE MONTHS AFTER BUYING IT AND ABSORBING A SUBSTANTIAL LOSS. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - SEATTLE, WA

    THIS ISSUE HAS BEEN A LONG ONGOING PROBLEM FOR ME, WITH THIS CAR. I DO NOT KNOW THE ACTUAL DATES OF THE OCCURRENCES BUT IT HAS BEEN FREQUENT ENOUGH THAT I HAVE DEVELOPED A METHOD FOR STARTING MY CAR THAT IF I DO NOT FEEL RUSHED, I CAN GET THE CAR TO START MOST EVERY TIME. IF THE KEY IS INSERTED INTO THE IGNITION AND IMMEDIATELY TURNED TO THE FULL ON POSITING IN AN ATTEMPT TO START THE CAR, IT WILL, ON OCCASION, TURN OVER ONCE AND THEN GO COMPLETELY DEAD. IF THE ATTEMPT IS REPEATED, THE AUXILIARY LIGHTS WILL COME ON BUT THE ENGINE WILL NOT TURN OVER. I HAD MY CAR TOWED TO A GARAGE AND REPLACED THE BATTERY, TWO DIFFERENT TIMES BEFORE READING ABOUT A POTENTIAL PASSLOCK ISSUE WITH SATURNS. WHEN I DO HAVE THE PROBLEM NOW, I HAVE FOUND THAT WAITING ROUGHLY 8 MINUTES(10 MINUTES TO BE SAFE), FOR THE CAR TO RESET ITSELF, WHICH IS AN INCREDIBLY LONG WAIT, WILL GENERALLY ALLOW YOU TO START THE CAR WITHOUT FURTHER IGNITION DIFFICULTY. I HAVE ALSO DISCOVERED MORE RECENTLY THAT IF I PUT THE KEY IN THE IGNITION AND TURN IT TO THE AUXILIARY MODE, PAUSE IN THIS POSITION FOR ABOUT 5 SECONDS(UNTIL THE INDICATOR LIGHT IN THE SHAPE OF A PADLOCK TURNS OFF), THEN ATTEMPT TO START THE VEHICLE, IT WILL START WITHOUT ISSUE EVERY TIME. *TR

    Source: NHTSA WEB SITE
  • 2004 SATURN ION
    - SEATTLE, WA

    TRAVELING UP A STEEP HILL IN A RESIDENTIAL AREA, THE POWER CUT OUT. ALL DIALS DROPPED TO ZERO. WARNING LIGHT INDICATORS FLASHED AND THEN TURNED OFF. POWER STEERING CUT OUT. I HAD ENOUGH FORWARD MOMENTUM TOO GET THE CAR TO THE SIDE OF THE STREET AND OUT OF TRAFFIC. AFTER TURNING THE KEY TO THE FULL OFF POSITION I RESTARTED THE CAR AND CONTINUED TO WORK. I HAVE NOT HAD THAT EXACT PROBLEM REPEAT ITSELF SINCE. *TR

    Source: NHTSA WEB SITE
  • 2001 SATURN LW200
    - ELMWOOD PARK, IL

    2001 SATURN L200. CONSUMER WRITES IN REGARDS TO IGNITION CONTROL MODULE FAILURE RECALL NOTICE. *SMD THE CONSUMER STATED IN DECEMBER 2013, THE VEHICLE STARTED RUNNING REALLY BAD, RUNNING ROUGH AND WOULD SHUT OFF. THE CONSUMER TOOK THE VEHICLE TO HIS MECHANIC, WHERE HE DISCOVERED A RECALL. THE CONSUMER STATED HE WAS NEVER INFORMED ABOUT THE RECALL. THE MECHANIC FIXED THE VEHICLE. HOWEVER, IT CONTINUED TO RUN ROUGH. THE VEHICLE WAS TOWED HIS MECHANIC, AND HE INFORMED THE CONSUMER, THE VEHICLE NEEDED A NEW ENGINE.

    Source: CONSUMER LETTER
  • 2008 SATURN OUTLOOK
    - BARNHART, MO

    2008 SATURN OUTLOOK. CONSUMER WRITES IN REGARDS TO ENGINE AND TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STOPPED RUNNING. UPON INSPECTION, A CODE WAS RECEIVED FOR A CAM SHAFT POSITION SENSOR. THE CONSUMER LEARNED THE PROBLEM WAS SUPPOSEDLY FIXED AT 51,000 ON APRIL 7, 2011, WHERE THE TIMING CHAIN AND CRANKSHAFT WERE REPLACED. ON AUGUST 23, 2013 THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION PROBLEMS.

    Source: CONSUMER LETTER