SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 SATURN VUE- JOLIET , IL
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND STALLED. THE CONTACT MENTIONED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE LOST COMPLETE ELECTRICAL POWER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 93,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 SATURN L300- GREEN ISLAND, NY
IN FEBRUARY, 2007 AND IN APRIL OF 2008 I WAS INVOLVED SEPARATE FRONT END CRASHES WHILE DRIVING MY 2003 SATURN L300. IN BOTH INSTANCES SEATBELT RESTRAINTS WERE USED (AS ALWAYS), BUT THE AIR-BAGS FAILED TO DEPLOY. FORTUNATELY, NO ONE WAS INJURED. IN BOTH INSTANCES, I BELIEVED THAT I WAS FORTUNATE THE AIR-BAGS DIDN'T OPEN BECAUSE OF THE EXPENSE INVOLVED REPAIRING A DEPLOYED AIR-BAG. IN LATE FEBRUARY-2014, GENERAL MOTORS ANNOUNCED A LARGE RECALL OF NUMEROUS VEHICLES (SATURN ION, SATURN VUE, CHEVY COBALT AND OTHER VEHICLES WHICH ARE SIMILAR TO MY 2003 SATURN L300) SITTING A DEFECTIVE IGNITION SWITCH WHICH DISABLES THE ACTIVATION OF THE VEHICLES AIRBAGS WHEN IT IS INVOLVED AN ACCIDENT! 13 DEATHS HAVE BEEN ATTRIBUTED TO THE DEFECTIVE SWITCH, THUSFAR. ALTHOUGH THE 2003 SATURN L300 IS NOT INCLUDED IN THE RECALL, I BELIEVE IT SHOULD BE INCLUDED BECAUSE OF THE AIR-BAG ISSUE THAT I EXPERIENCED TWICE WITH MY L300. IN ADDITION, THERE IS A STARTING PROBLEM WITH THE IGNITION SWITCH, WHICH HAS ARISEN SINCE I'VE OWNED THIS CAR THAT HAS HAPPENED NUMEROUS TIMES DURING THE LAST 4-5 YEARS. EACH DAY THE L300 STARTS FINE THE FIRST TIME . HOWEVER, WHEN THE VEHICLE IS SHUT OFF, (TO GET GASOLINE OR TO GO INTO A STORE) THE VEHICLE WILL FAIL TO RE-START. AFTER WAITING ANYWHERE FORM 15 MINUTES TO 1-1/2 HOURS, THE CAR WILL START LIKE NOTHING IS WRONG. ALTHOUGH THIS HAPPENS MOSTLY IN THE COLD WEATHER IT HAS ALSO HAPPENED DURING THE SUMMER TIME AS WELL. I BELIEVE THIS IS DUE TO THE SAME DEFECTIVE IGNITION SWITCH/PASS-LOCK SENSOR ISSUE AS THE RECALLED VEHICLES. *TR
Source: NHTSA WEB SITE -
2008 SATURN AURA- STATE COLLEGE, PA
WHEN YOU HAVE THE CAR IN PARK IT IS NOT ALWAYS IN PARK AND IF YOU TURN THE CAR OFF IT WILL NOT START BACK UP. SO WHEN WE TRY TO START THE CAR AGAIN IT WILL NOT START, SO WE HAVE TO MOVE THE GEAR SHIFT TO NEUTRAL TO START IT THAT WAY. WHEN WE MOVE THE GEAR SHIFT TO PARK IT IS NOT ALWAYS IN PARK. WE THINK THIS MAY HAVE HAPPENED IN THE ABOVE ACCIDENT. THE CAR ROLLS BACK. BEFORE WE BECAME AWARE OF THE PROBLEM THIS HAPPENED TWICE. ONCE WHERE OUR CAR HIT ANOTHER CAR AND ANOTHER TIME WHERE I WAS ABLE TO AVOID AN ACCIDENT BUT THAT WAS JUST BECAUSE NO ONE WAS PARKED DIRECTLY BEHIND ME AND I WAS ABLE TO STOP IT IN TIME BEFORE I HIT THE CARS PARKED SEVERAL FEET AWAY. *TR
Source: NHTSA WEB SITE -
2003 SATURN ION- FAYETTEVILLE, WV
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME INOPERABLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE FLIPPED UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND LEFT LEG, AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 SATURN SL- BURBANK, CA
VEHICLE STALLED FOR UNKNOWN REASON. NO CHECK-ENGINE LIGHT WENT ON, SO THE MECHANIC COULD NOT CHECK CODES. *TR
Source: NHTSA WEB SITE -
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2007 SATURN VUE- BAKERSFIELD, CA
WHILE PARKED NOTICED A STRONG SMELL OF GASOLINE COMING FROM THE REAR OF THE VEHICLE. TOOK VEHICLE TO OUR MECHANIC WHO FOUND THAT THE SECONDARY FUEL PUMP HAD CRACKS ALONG THE TOP PLASTIC CONNECTIONS WHERE THE FUEL LINES ATTACH, AFTER FURTHER EXAMINATION OUR MECHANIC STATED THAT FUEL HAD BEEN SPRAYING FROM THIS DEFECT AND WE WERE LUCKY NOT TO HAVE HAD A FIRE, THE FUEL PUMP CONNECTIONS BEING PLASTIC AND IN SUCH CLOSE PROXIMITY TO THE UNDERSIDE OF THE VEHICLE IT IS ABLE TO GET DAMAGED EASILY IF YOU HIT A HARD BUMP IN THE ROAD AND THE TANK COMPRESSES AGAIST THE FRAME. AFTER PAYING $850.00 FOR PARTS AND LABOR TO HAVE THE FUEL PUMP REPLACED I FOUND OUT THAT SIMILAR GM VEHICLES HAVE BEEN RECALLED FOR THE SAME TYPE OF DEFECT BUT THE SATURN VUE HAS NOT, WILL IT REQUIRE A FIRE OR DEATH BEFORE THE SATURN IS ADDED TO THE RECALL LIST.
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 SATURN ION- LOS ALAMITOS, CA
THE TIMING CHAIN HAS BUSTED WHILE DRIVING HOME FROM WORK. THE ENGINE JUST STOPPED OUT OF NOWHERE
Source: PORTABLE SAFETY COMPLAINT FORM -
2003 SATURN ION- BROOTEN , MN
WHILE DRIVING NOTICED INCREASE OF SPEED. CHECKED ACCELERATOR PEDAL, NOT STUCK. TAPPED ACCELERATOR WITH NO CHANGE. DEPRESSED THE BRAKE AND SLOWED DOWN AND STOPPED. SHUT VEHICLE OFF AND VERIFIED THE THROTTLE BODY WAS IN IDLE POSITION. RESTARTED CAR AND VEHICLE RPM WENT UP TO 4000 AND STARVED FOR AIR AND SURGED UP AND DOWN AT THAT LEVEL. SHUT VEHICLE OFF AGAIN AND CONTACTED GM. SAME VEHICLE ALSO HAS PASSLOCK PROBLEMS.
Source: PORTABLE SAFETY COMPLAINT FORM -
2007 SATURN SKY- TALLAHASSEE, FL
THE RECENT RECALL ON IGNITION SWITCHES FOR GM VEHICLES IS GREAT HOWEVER THERE ARE A NUMBER OF GM CARS THAT HAVE AN ADDITIONAL PROBLEM AFFECTING THE DEPLOYMENT OF THE AIR BAG BESIDE THE IGNITION SWITCH. THOUSANDS OF GM VEHICLES HAVE AN INFERIOR PASSENGER SEAT SENSOR THAT GOES OUT AND WILL NOT DEPLOY THE AIR BAG FOR THE PASSENGER OF THE CAR. GM IS KNOWLEDGEABLE OF THIS AND REFUSES TO FIX THE PROBLEM FOR THE OWNERS. CARS AFFECTED ARE THE SATURN SKY, PONTIAC SOLSTICE, PONTIAC G6, CHEVROLET MALIBU AND SOME MODEL CORVETTES. THE ITEM COSTS CONSUMERS 1000.00 TO FIX AND IT IS POSSIBLE IT WILL GO OUT AGAIN IN MONTHS AFTER REPLACED. GM KNOWS ABOUT THIS HAVE HAD MY SATURN SKY TESTED AND IT IS IDENTIFIED AS THE PASSENGER SEAT SENSOR. THE FEDS NEED TO GET GM TO BE MORE HONEST AND INCLUDE THIS ITEM AS A SAFETY RECALL AS WELL. IT APPEARS THAT SINCE NO PASSENGERS HAVE BEEN KILLED THAT IT IS NOT A CONCERN. PLEASE LOOK INTO THIS MATTER AS WELL. *TR
Source: NHTSA WEB SITE -
2008 SATURN ION- RIVERVIEW, FL
TL* THE CONTACT OWNS A 2008 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER WAS ATTEMPTING TO CLOSE THE FRONT PASSENGER'S SIDE WINDOW WHEN THE VEHICLE STALLED. THE CONTACT MENTIONED THAT SMOKE WAS EMITTING FROM THE DRIVER'S SIDE DOOR CONTROL PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE