SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 SATURN LS- KIHEI, HI
MY LEFT REAR BRAKE LIGHT BULB HAD BURNED OUT AND CAUSED THE TAIL-LIGHT ASSEMBLY AROUND THE BULB OPENING TO MELT AND PREVENT THE BULB FROM BEING PULLED OUT. I CHECKED THE RIGHT SIDE AND THE ASSEMBLY WAS NOT MELTED BUT THERE WAS BLACK BURN MARKS ON THE WIRE HARNESS THAT THE BRAKE LIGHT BULB PLUGS INTO. FIVE OF THE SIX CENTER-HIGH MOUNTED BRAKE LIGHTS HAD ALSO BURNED OUT BUT NO MELTING OR CHARRED MARKS WERE NOTED. I ALSO HAVE A CRACK IN THE CENTER PART OF THE VANITY TRUNK ASSEMBLY THAT ALLOWS WATER TO ENTER, HOWEVER, THERE ARE NO LIGHTS IN THE ASSEMBLY SO IT IS NOT A BIG CONCERN FOR ME. *TR
Source: NHTSA WEB SITE -
2003 SATURN L200- SEMMES, AL
THE CAR STARTED MAKING A FUNNY NOISE AS I WAS DRIVING HOME. THANKFULLY I MADE IT HOME BUT AFTER I SHUT THE CAR OFF IT WOULD NOT START AGAIN. ALSO MY REAR WHEELS WEAR ON THE INSIDE DUE TO THE POSITION OF THEM I AM GOING TO HAVE TO HAVE SHIMS PUT IN TO KEEP THE REAR WHEELS FROM ANGLING IN. *TR
Source: NHTSA WEB SITE -
2004 SATURN VUE- AZUSA, CA
THE TRANSMISSION FOR MY SATURN VUE (2004) WAS REPLACED IN 2010 WHEN MY VEHICLE HAD 77637 MILES. THE TRANSMISSION WAS REPLACED IN 2010 AFTER RECEIVING A LETTER FROM SATURN NOTIFYING OF ISSUE WITH INTELLIGENCE (VTI) TRANSMISSION AND MY VEHICLE EXPERIENCING ISSUES. MY NOW SECOND TRANSMISSION IS HAVING THE SAME PROBLEMS THE FIRST TRANSMISSION HAD. THE MECHANIC WHO DIAGNOSED THE VEHICLE HAS SAID THAT IT IS NOT NORMAL FOR A VEHICLE TO HAVE THE SAME TRANSMISSION ISSUE AND I KNOW MY FAMILY AND FRIENDS HAVE NOT EXPERIENCE THIS TYPE OF ISSUE WITH THEIR VEHICLES. THIS LEADS ME TO BELIEVE THAT THIS IS NOT NORMAL AND THAT THE ISSUE WITH THE INTELLIGENCE (VTI) TRANSMISSION HAS NOT BEEN RESOLVED. I AM ASKING FOR GMC TO COVER THE COST TO REPLACE THE NEW DEFECTED TRANSMISSION FOR MY VEHICLE. I WOULD LIKE FOR THIS ISSUE TO BE ESCALATED. MY EXPERIENCE WITH GMC PRODUCT AND CUSTOMER SERVICES I RECEIVE FROM JAY HAS LEFT ME VERY DISAPPOINTED AND DISSATISFIED WITH GMC. I WOULD LIKE TO KNOW IF THERE IS ANYONE WHO CAN HELP ME FIGHT THIS ISSUE WITH GMC. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- GUTHRIE, OK
WHILE TRAVELING BETWEEN 70-75MPH ON I-35 SOUTHBOUND BETWEEN 2ND ST. MERGE AND 15TH STREET EXIT IN EDMOND OK, WE WENT TO CHANGE LANES (MIDDLE LANE TO RIGHT LANE) AND THERE WAS A SUDDEN BOOM, THE CAR LOST CONTROL, BEGAN TO SPIN OUT OF CONTROL (NUMEROUS SLIDES AND 2-360 DEG TURNS AND BEING FLUNG IN A BACKWARDS MOTION). AS WE ATTEMPTED TO GET TO THE SIDE OF THE ROAD, OUR CAR BEGAN TO SPIN OUT OF CONTROL - WE SPUN INTO A 360 DEGREE TURN, CAR CAUGHT FIRE AS THE OIL WAS DUMPED FROM MY CAR AND SPRAYED ALL ALONG THE UNDERNEATH OF MY CAR AND TIRES, WE SLID SIDEWAYS TOWARDS CONCRETE BARRIER SEPARATING N-S BOUND TRAFFIC, WENT INTO A SECOND 360 DEGREE TURN, SLID SIDEWAYS - AS WE STARTED HEADING ONCE AGAIN FORWARD TOWARDS ONCOMING TRAFFIC THE VEHICLE SUDDENLY STARTED GOING BACKWARDS (EVEN THOUGH CAR WAS IN DRIVE)... WE FINALLY STOPPED FACING ONCOMING TRAFFIC IN SIDEWAYS MOTION. TOW/MECHANIC INSPECTED THE CAR AND FOUND 3-4INCH HOLE IN THE ENGINE BLOCK - DIAGNOSIS - THAT PUSH PIN BROKE WITHOUT WARNING AND BLEW THE HOLE. NO WARNING WAS GIVEN OF ANY KIND OF ENGINE MALFUNCTION ISSUE - NO WARNING LIGHTS, NOTHING. WE COULD OF / SHOULD OF BEEN KILLED (PER THE EYE WITNESSES WHO STOPPED TO HELP US), OUR ONLY SAVING GRACE WAS THE OIL WHICH SPRAYED THE ROAD AND OUR TIRES KEEPING US UPRIGHT AND NOT ROLLING. THIS NEEDS TO BE INVESTIGATED, RECALLED AND FIXED BEFORE SOMEONE IS NOT AS LUCKY AS US. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- SACRAMENTO, CA
I WAS DRIVING DOWN THE ROAD THE ENGINE CUT OUT POWER STEERING WENT OFF, ELECTRICITY WENT OUT. MY CAR KEPT DOING THIS UNTIL I ONLY DRIVE WITH ONE KEY IN THE IGNITION. I AM WORRIED IT SOUNDS SIMILAR TO RECENTLY RECALLED 2005-2007 COBALTS IGNITION. *TR
Source: NHTSA WEB SITE -
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2009 SATURN OUTLOOK- FOUNTAIN VALLEY, CA
OUR 2009 SATURN OUTLOOK WAS PURCHASED NEW IN FEB 2009. THE SQUEAKING NOISES IN THE STEERING COLUMN STARTED AT 11,171 MILES. WE HAD IT SERVICED UNDER WARRANTY. THEY SAID IT NEEDED TO BE LUBRICATED. THE SQUEAKING PERSISTED AND WE RETURNED TO THE DEALERSHIP DECEMBER, 2009 AT 12,000 MILES. THEY SAID IT WAS A LOOSE PART IN THE ASSEMBLY SO THEY FLUSHED THE FLUID AND REPLACED THE RESERVOIR ASSEMBLY. THE SQUEAKING PERSISTED AND WE RETURNED TO THE DEALER FEB 2010 AT 16,940 MILES AND THEY AGAIN LUBRICATED THE STEERING SHAFT. THE SQUEAKING RETURNED AUG, 2010 AT 20,621 MILES AND THE STEERING GEAR WAS FINALLY REPLACED. THE SPEAKING RETURNED IN LATE 2011 BUT WE WERE OUT OF WARRANTY AND DECIDED TO DEAL WITH IT. THEN THE POWER STEERING WENT OUT COMPLETELY AS I WAS MAKING A U-TURN IN A BUSY INTERSECTION, KIDS IN THE CAR. I ALMOST CRASHED. THIS WAS LATE 2013. IT WAS "REPAIRED" OUT OF WARRANTY "INTERNAL FAILURE IN PWR STEERING PUMP POSSIBLE DUE TO METAL FROM OLDER STEERING GEAR. REPLACE PWR STEERING PUMP. FILL/BLEED SYSTEM." <REALLY!?!?> THIS COST US $1100 TO REPAIR AND THE STEERING WHEEL IS STILL SQUEAKING. FILING COMPLAINT WITH NHTSA. CONTACTED GM AND FILED A FORMAL COMPLAINT WITH THEIR CORPORATE OFFICE. *TR
Source: NHTSA WEB SITE -
2003 SATURN VUE- MANNSVILLE , KY
MY 2003 SATURN VUE STALLS AND DIES EVERYDAY THAT I DRIVE IT. HAS ALMOST CAUSED MYSELF AND YOUNG CHILDREN TO GET INTO MANY WRECKS FROM THIS PROBLEM OCCURRING OFTEN AT STOP LIGHTS AND MIDDLE OF INTERSECTIONS AND HILLS. I HAVE RESEARCHED THIS MANY TIMES HAS FAIRLY NEW TRANS. AND NEW TIMING BELT ALSO PUT ON BEFORE I PURCHASED THE SATURN. TO ME THIS CAR IS DANGEROUS AND HAS FEW OTHER PROBLEMS ALSO, LIKE IDLING HIGH WHEN IN PARK. WHEN THE STALLING OCCURS IT STALLS AN THE SECURITY LIGHT COMES ON AND FLASHES 3 TIMES BEFORE IT EITHER DIES OR CONTINUES BACK TO NORMAL BEFORE IT STALLS AGAIN. I CANNOT DRIVE IT TO MY NEXT TOWN OVER WITHOUT IT DOING THIS NUMEROUS TIMES. I WOULD NOT RECOMMEND THIS VEHICLE TO ANYONE AND THAT'S ONE REASON WHY IM AFRAID TO SELL IT BECAUSE I WOULD HATE TO PUT SOMEONE ELSE IN THIS DANGEROUS CAR AND THEM NOT KNOW HOW TO CONTROL IT IF THIS HAPPENS. *TR
Source: NHTSA WEB SITE -
2006 SATURN VUE- BRISTOL, CT
THE AIR BAG FAILURE SENSOR LIGHTS UP ON THE DASH - INDICATING AIR BAG SYSTEM FAILURE. THE HEATED SEATS NO LONGER FUNCTION. HOWEVER AS LONG AS WE KEEP THE HEATED SEAT SWITCH ON - THE AIR BAG FAILURE SENSOR WILL NOT LIGHT, INDICATING THAT THERE IS NOT A PROBLEM. AS SOON AS WE TRY TO DRIVE WITHOUT THE HEATED SEAT SWITCH ON, THE AIR BAG LIGHT GOES ON INDICATING SYSTEM FAILURE. MECHANICS HAVE STATED THAT WE NEED NEW HEATED SEATS AT A COST OF OVER $1500. THE CAR HAS LESS THAN 70K MILES CURRENTLY ON IT. REPORTED TO GM 12/2/2013 WE WERE TOLD IT WAS THE FIRST THEY HEARD OF THE PROBLEM YET WE SEE DOZENS OF COMPLAINTS WITH THE SAME BIZARRE CIRCUMSTANCES. *TR
Source: NHTSA WEB SITE -
2001 SATURN LS- RIVER FALLS, WI
I WAS DRIVING THE VEHICLE DOWN THE FREEWAY AT 65 MPH WHEN THE BATTERY LIGHT CAME ON AND SHUT OFF. WITHIN THE NEXT MINUTE THE COOLANT LIGHT CAME ON AND SHUT OFF AND THEN THE CAR SEIZED RIGHT THERE ON THE FREEWAY. THE CAR WOULD NOT START SO WE HAD TO HAVE IT TOWED. ONCE THE SHOP LOOKED AT IT THEY DIAGNOSED THAT THE TENSIONER HAD BROKE AND THE SERPENTINE BELT HAD MELTED. WE ARE NOW LOOKING AT HAVING TO REPLACE THE ENTIRE ENGINE. *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- MANASSAS, VA
ON FRIDAY WE GOT OUR 2006 SATURN ION OUT OF THE GM SERVICE DEPARTMENT AFTER HAVING A FROZEN AIR COMPRESSOR AND RIPPED SERPENTINE BELT REPLACED ($1400), ALONG WITH A TRANSMISSION LINE. AFTER DRIVING AND STOPPING THROUGHOUT THE DAY ON THE FOLLOWING MONDAY, I WAS UNABLE TO TURN THE VEHICLE ENGINE OFF AFTER I PUT THE CAR IN PARK IN THE DRIVEWAY OF MY HOME. I TRIED SEVERAL TIMES TO TURN THE KEY TO THE OFF POSITION, BUT IT WAS LOCKED. I PUT THE CAR IN REVERSE AND IT MOVED FINE, BUT WHEN I DROVE BACK INTO PLACE AND TRIED TO SHUT IT OFF AGAIN, THE KEY WOULDN'T BUDGE SO THE ENGINE CONTINUED TO RUN. WE DROVE IT BACK TO THE DEALER WHO WANTED TO CHARGE US AGAIN TO HAVE THE VEHICLE SERVICED. WE ALSO NOTICED THE COOLANT LIGHT CAME ON, EVEN THOUGH WE HAD ALL THE FLUIDS CHECKED TWO WEEKS PRIOR WHEN GETTING AN OIL CHANGE. THE DEALER SAID TO DISCONNECT THE BATTERY TO SHUT THE ENGINE OFF. THIS DIDN'T WORK. ANOTHER RELIABLE SOURCE INSTRUCTED US TO DISCONNECT THE DISTRIBUTOR CAP TO AVOID THE ENGINE RUNNING ON THE ALTERNATOR. AFTER SEVERAL ATTEMPTS TO FIND A DISTRIBUTOR CAP, WE REALIZED THERE WAS NONE. A NEIGHBOR CAME AND DISCONNECTED A FUSE. THE KEY IS STILL LODGED IN THE IGNITION. WE HAVE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE, BEYOND WHAT WOULD BE CONSIDERED NORMAL WEAR AND TEAR MAINTENANCE: POWER STEERING REPLACED AND THE GAS TANK REPLACED BECAUSE OF A CRACK IN THE NIPPLE. I AM PETITIONING THAT THIS VEHICLE BE RECALLED AS IT WAS IN CERTAIN "HOT" STATES. THE EXTREME TEMPERATURES EXPERIENCED IN MID-EAST STATES, COUPLED BY INADEQUATE SERVICE AND MATERIALS HAVE CREATED CIRCUMSTANCES WHICH ARE NO LESS THAN THOSE EXPERIENCED IN THE INITIAL STATES WHERE RECALLS HAPPENED. WHAT ALSO SHOULD BE NOTED IS THAT CONSUMER REPORT DOCUMENT 491 COMPLAINTS REGARDING THESE ISSUES. *TR
Source: NHTSA WEB SITE